Mediation is a structured process where a neutral third party helps disputing parties resolve conflict through specialized communication and negotiation techniques. The context of mediation refers to the circumstances surrounding an event that help provide full understanding. While negotiation is a dialogue between two parties aimed at resolving an issue, persuasion is the process of influencing another to do what you want through reasoning. Persuasion principles like reciprocity, scarcity, and authority can be tools in negotiation, but negotiation requires compromise from both sides, whereas persuasion is a one-way attempt to influence.

1. Presented by:
Sandeep Bhat
8422

2. Context of mediation.
Negotiation as persuasive.
Persuasion.
Principles of persuasion.
Summary.

4. What is Mediation?
What is context?
Context of mediation?

5. Mediation is a dynamic, structured, interactive process
where a neutral third party assists disputing parties in
resolving conflict through the use of specialized
communication and negotiation techniques.
Actively participate in the process.
Party centered.

6. The circumstances that form the setting for an event,
statement, or idea, and in terms of which it can be fully
understood.

7. “You can't solve a problem with the same thinking that created
it.' -- Albert Einstein
Reframe the Mediation.
Maintain the richness of conflict.
Let people be open minded to the conflict.

9. What is negotiation?
What is persuasive?
Relationship between them?

10. Dialogue between two parties.
Motive of the dialogue is to overcome an issue.
Important attributes: Respect and trust.
Resolution by- Arbitration, conciliation or mediation.

11. It is a quality.
Good at persuading someone.
To do or believe something
Through reasoning.

12. Pitch the week points.
Make an offer.
Negotiation as a weapon.

14. Persuasion is an umbrella term of influence.
 Persuasion can attempt to influence a person's beliefs,
attitudes, intentions, motivations, or behaviours.
The very nature of negotiation requires both parties to move
closer together to achieve a compromise.
 Persuasion is the process of getting the other side to do
what you want them to do.

15. Then is negotiation and persuasion same thing?
Answer is NO.
WHY?
Often they are taken as same thing.
Similarities are in goals and outcomes.
But people go for persuasion more often than negotiation.

16. Robert Beno Cialdini has given 6 principles.
Reciprocity
Scarcity
Authority
Consistency
Liking
Consensus

17. Negotiation a mutual offer
Persuasive is an ability.
Persuasion is one way offer.
Principles of persuasion is a tool for negotiation.
Negotiation as persuasion.