NDIA SD Fall Defense and Industry Forum 2021 - DON PEO Digital Transformation for Modern Service Delivery - Ruth Youngs Lew

1. PEO Digital Transformation for
Modern Service Delivery
Ms. Ruth Youngs Lew
Program Executive Officer
PEO Digital & Enterprise Services
DISTRIBUTION A. Approved for public release: distribution unlimited. 25OCT21

2. 2
Overview
 Transforming the Way We Do Business
 Moving From Programs to Portfolios
 Establishing Supporting Pillars
 Service Centric Organization
 Industry Engagement
 Dual Operating Model
 Technical Focus Areas

3. 3
Transforming the Way We Do Business
Along Two Dimensions
The organization must evolve to support changes to the Service Delivery Model (e.g.,
GO/CO – GO/GO/CS and NMCI focus to Naval focus)
PEO Digital
Transformation
Modernize our
Delivery Model
Modernize our
Organizational Structure
 Service-Based
 Customer Centric
 Leverages Industry
Best Practices
 Aligns to DoD and
DON Policy
 Agile
 Innovative
 Responsive
 Support and Sustain
Service Delivery Model
 Empower Leaders
 Create Clear Accountability
 Foster Cross-Functional
Collaboration
 Communicate Effective and
Transparently
 Provide Opportunities for
Growth

4. 4
Moving From Programs to Portfolios
PEO Digital dissolved its
Program Management
Offices, and their
associated products,
services, and work was
moved to 8 new Portfolios
and three enabling Pillars.
To become a service
centric organization, we
will leverage a portfolio-
based IT organizational
model to streamline
priorities, continuously
improve processes, and
deliver services for the
customer.
Program activities
and personnel were
mapped based on the
analysis of the Total
Force, Financials,
Functions/Processes
and Tools, and Work
performed.

5. 5
How We Work - Supporting Pillars

6. 6
PEO Digital Portfolios

7. 7
Example: Platform Application Services
Key Capabilities include: Naval Identity Services, Cloud Service Management Office, Black Pearl (DEVSECOPS – CI/CD),
USMC Hybrid Cloud Services (HCS), Digital Marketplace (ServiceNow)
PAS enables application owners to leverage secure platforms and services so that
software can be deployed faster to outpace threats.

8. 8
Technology Decision identifies how the technology should be addressed by the organization
• Cloud Native Account
• Identity Federation
• Identity Governance
• User & Entity Based
Analytics
• Authentication
• Global Directory
• Privileged Access
Management
• None
• None • None
Identity: Technology Decision

9. 9
Tech Radar identifies specific projects and priorities within the Service Group or Technical Focus Area
Identity: Trust Tech Radar

10. 10
Portfolio Execution: Dual Operating
Model
Organizational hierarchy exists, but team members
come together in Integrated Agile Delivery Teams
to accomplish the work

11. 11
Technical Focus Areas & Business Impact
 Pillars & Portfolios work together to
deliver Digital Enterprise Services
(DESs)
 A DES is made up of multiple similar
services
 TFAs are made up of multiple services
across 1 or more DESs
 This construct allows us to begin
creating efficiencies, eliminating
duplicative solutions, increasing
security while reducing attack surfaces
Next Step: Expand beyond M365 to other parts of the
portfolio
Call To Action: Find ways to divest from the past and
leverage Digital Enterprise Services—we’re looking for
early adopters.

12. 12
Questions