The document discusses digital transformation and provides guidance on how organizations can navigate it. Digital transformation means improving customer experience through new digital products and business models, optimizing operations, and facilitating digital-native customers and employees. It involves adopting new technologies like APIs, mobile/IoT integration, and data insights, as well as shifting to cloud platforms. Organizations are advised to build developer ecosystems, fail fast through prototypes, empower employees, address business problems, and learn continuously throughout the process. The key message is that digital transformation is ultimately a business transformation powered by software and technology.

1. Navigating the Digital
Transformation Landscape
Sanjiva Weerawarana, Ph.D.
Founder, Chairman & Chief Architect
New York Summit, September 27, 2017

2. What is digital transformation?
2
 Software really is eating the world!
Don’t become an anecdote (Kodak, Nokia,
Blackberry)
 Uberized experience is really much better
 Facilitating digital native customers,
employees

3. What does digital transformation
mean really?
3
 Improving customer experience
 New business models and digital products
 Optimizing operations

4. How do you get there from here?
4
 Technology
 Culture

5. What technology do you need?
5
Build internal
and external
developer
ecosystems with
an API
marketplace.
Manage
identity,
security, and
privacy
across your
digital
business.
Make mobile and
IoT
devices
integral to your
digital
business.
Create real-time,
intelligent, actionable
business insights and
data products.
Platform enable your
digital business with
“micro-services” and
“micro-integrations”.

6. Where do you want it?
6
On
Premises
Cloud
PaaS
Your
Hardware
Their
Hardware
Managed
Cloud

7. 7

8. Towards a new way of delivering
technology:
Ballerina
8
 An event-driven, parallel programming language for
networked applications
 Textual and graphical syntaxes with sequence diagram
metaphor
 Strongly & statically typed with powerful type system
 Designed for the network with json/xml/sql/mime &
http/websockets/mqtt/..
 Modular & designed for modern development practices

9. Managing your technology & business
culture
9

10. Democratize technology vision
10
 Think past the hype; aim for the plateau
of productivity
 Believe everyone and no one, including
yourself
 Be dispassionately passionate; things do
change
 Don’t become old and jaded

11. Don’t bother getting it right
11
 Build a quick PoC; fail fast; iterate
 Iterative architecture
 Empower your people; celebrate failure

12. Control your destiny
12
 Open source
 Put lipstick on the pig: APIs
 Become recomposable

13. Work closely with the business
13
 Address the right problems
 Sell it
 Constructively destroy the business

14. What does this all mean?
14

15. Summary
15
 Digital transformation is fundamentally a
business transformation
• Powered by software
 Despite the hype, things do change slowly
• Don’t take yourself too seriously; learn
something new everyday
• Take security seriously

16. THANK YOU
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