This document discusses trends in the nature of work and how it is changing. It notes that over 2/3 of the US workforce is in the service sector and that number is expected to grow to 87% by 2020. As manufacturing jobs decline, service jobs are increasing. It asks about knowledge work and human capital, explaining that employers rely more on knowledge workers who have skills in critical thinking, problem solving, and information technology. Globalization may lead to changes in demographics and the makeup of the workforce.

1. Welcome to
Human Resource Management
Nature of work

2. Do you remember the last presentation
that you have read before???

3. Off course, technology has affected how
people work. Therefore impacts the skills
and training today’s workers need.

4. The example of high-tech job in hotels
HIGH-TECH JOBS
Hotel system
(computerize)
Vacumed
cleaner
Telecommunication Kitchen
Electronics

5.  Over 2/3 of U.S. workforce is already employed in
producing and delivering services, Not products.
 By 2020, service-providing industries are expected to
account for 131 million out of 150 million (87 %) of wage
and salary jobs overall. So, in the next few years, almost all
the new jobs added in the United States will be in
services, not in goods-producing industries.
 In America and Europe, manufacturing jobs are down,
service jobs
SERVICE JOBS

6. What is a KNOWLEDGE WORK
and HUMAN CAPITAL …???

7.  Require more education and more skills, For example: automation.
 Employers rely more on knowledge workers (human capital).
 Human capital refers to knowledge, skills, and abilities of workers.
 According to Peter Drucker: Employment is moving from manual and
clerical workers to knowledge workers
 Human resource manager searches for “critical thinking/ problem
solving” employees and “information technology application.”

8. After getting information about Trends in the
nature of work, what will be changed in
globalization??

9. YES… that’s right…
There might the changes of demographic
and workforce.