The document contains a series of dialogues and passages about various topics: - A conversation about a new baby named Owen who is three days old. - A discussion of a friend's baby named Ruby who is 4-5 months old. - Statements about swimming abilities at different ages and activities cats can do. - A series of words that rhyme or have similar sounds. - Suggested responses to different situations that require help. - A conversation between a grandson and grandmother where he offers to help with errands. - A series of short conversations offering and requesting help. - A voicemail message asking the caller to leave a message. - Four example voicemail messages

1. Unit ten - helping hands
10.1
Olivia
Olivia The woman upstairs has got a new baby.
Chris Really? Is it a boy or a girl?
O A boy.
C Uhuh. What’s he called?
O He’s called Owen.
C Owen! Ah!
O He’s very sweet.
C How old is he now?
O He’s now… three days old, I think.
C Gosh! And what does he look like?
O Just like his mum. His little button nose, and big, big eyes.
C Ah, sweet!
O Yeah, very cute.
C Does he cry a lot?
O Yes!
Roger
Juliet Do you know any babies?
Roger Erm, yes, some friends of mine, Victoria and Tom, had a little baby girl (ahh) called
Ruby.
J Oh, that’s a lovely name.

2. R Erm, she must be about four, five months old now (hmm), she’s er, she sleeps all the
time still. Erm, lovely blue eyes when she does open them, and er, yeah, very cute.
J How often do you see her?
R Oh, about two, three times a week.
J Oh, right.
R Quite often.
10.2
I can swim very well.
I can swim quite well.
I can’t swim very well.
I can’t swim.
10.3
A Can babies swim at one year?
B Well, no, they can’t swim well until they’re about two or three years old, (hmm) but they
usually like being in water.
A Can children draw a circle when they’re, say, two?
B Well, no, they can’t – they can draw a circle when they’re three or four.
A Can adults run five kilometres in an hour?
B Yes, and some people can run a lot more than five kilometres in an hour.
A Oh. Can cats stand on two legs?
B Yes, they can, but only if they hold onto something. They can’t walk on two legs.

3. 10.4
stomach and nose – the sounds are different
head and ear – they’re different
thumb and back – they’re different
toe and nose – they’re the same
foot and tooth – they’re different
shoulder and mouth – they’re different
10.5
In situation 1, I think it’s better to say something, because maybe you can help.
In situation 2, I think it’s better to say nothing, because perhaps she doesn’t want any help.
10.6
tune in
Darren Hello! Gran, it’s me! Where are you?
Grandmother Hello, Darren. I’m here in the living room.
D Hello!
G Hello!
D How are you?
G Oh, I’m OK. I’m just watching the news. It’s all bad today!
D Oh, dear…

4. listen carefully
D Oh, dear, it often is, isn’t it? (hmm) Oh, well. Erm, do you need anything?
G Erm, well, I haven’t got any milk.
D Well, I’ll get some from the shop
G Oh, would you? (hmm) And also, I’ve got some letters to post.
D That’s all right, I can post them on the way to the shop, can’t I?
G Yes.
D Look, before I go, shall I make you a sandwich?
G Oh, yes, would you? Thank you – that’s very kind of you.
D What kind of sandwich would you like?
G Oh, anything – I think there’s some ham in the fridge – I’ll come out to the kitchen with
you and we’ll have a look.
D OK, let’s see…
10.7
listening challenge
Jo Hi, Matthew.
Matthew Hiya.
J Don’t get up.
Mat Oh, ha, ha, very funny.
J How are you feeling?
M Well, my leg’s OK – it’s just that I’m a bit bored, really. I am reading lots of books,
though.

5. J Oh… poor boy!
M Hmm, but – there is one problem, erm, I really need my computer but it’s upstairs. I’ve
got some work I need to do.
J All right, I’ll bring it down.
M Ah, thank you. It can go just on that little table.
J OK. Shall I bring the printer down too?
M Er, no, it’s OK – I don’t need that.
J Shall I bring it down now?
M Yes, please.
J No problem
M Ah, thank you. (hmm)
10.8
A I’ll help you with the cooking.
B Oh, thanks very much.
A Shall I clean the bathroom?
B Yeah, thanks.
A Shall I make the coffee?
B No, it’s OK, thanks.

6. 10.9
house, about, mouth
group, spoon, tooth
double, country, couple
took, foot, would
10.10
I’ll buy...
could you…?
I can’t do…
shall I ...?
would you...?
..., do you?
10.11
I’m sorry we’re not here at the moment. If you want to leave a message for Andy or Louise
Roberts, please speak after the tone.
10.12
message 1
Hi, Dad, it’s me. Erm, can you help me? I can’t do my homework, erm. Do you know all the
countries in the EU? Can you have a think about that, and then, could you ring me on my
mobile? Thanks a lot, Dad. Bye.

7. message 2
Hi, darling, it’s me. Look, I’m in town already. Shall I get the tickets for the cinema tonight?
Erm, give me a call on the mobile, OK? Bye.
message 3
Hi, Andy. It’s Tom here. Erm, I’m at the bookshop, and you know that book on Japan that
you’re interested in? Well, they’ve got it, it’s here, so I’ll buy it for you and then I can get it to
you when I see you tomorrow. All right? Bye.
message 4
Mr Roberts, hello. This is Tara from the office. I’m just calling to remind you you’ve got a
meeting tomorrow with Mr Tan. I’ll book a table at the restaurant for you. Would you prefer
Chinese or Thai? If you could let me know, that would be great. Thank you. Bye bye.