This document summarizes presentations from the 2007 National Digital Forum on digital cultural heritage content and end-user communities. It discusses several projects that were presented, including the Gathering the Jewels project in Wales which has digitized over 26,000 items from 120 contributing repositories. It also discusses projects from Puke Ariki Museum and Archives New Zealand's War Art Online collection. Key lessons discussed include involving communities, collaborating on resources, prioritizing digitization projects, and understanding what users want from digital heritage resources. It raises questions about what content to digitize, whether to allow user-generated comments, and managing expectations of digital collections between institutions and users.

1. 2007 National Digital Forum Digital Realities - communities, convergence and sustainability Notes from a Hocken perspective Anne Jackman & Anna Blackman

3. Asking the questions: what end-user communities are out there? how are they using digital cultural heritage content? is it meeting their needs?

4. notes on presentations are available from the National Digital Forum website http://ndf.natlib.govt.nz/about/forum2007.htm presentations covered a wide range of sites and projects

5. Gathering the Jewels National Library of Wales www.gtj.org.uk 200 libraries, museums and archives in the largest collaborative digitisation project in the country. The bilingual website ( www.gtj.org.uk ) now features 26,000 jewels of Welsh culture and history, from 120 contributing repositories

13. Puke Ariki – has some parallels with Hocken – both institutions have a variety of format, media and audiences books, paintings, photographs, audio-visual, analogue and digital students, public, local community, academics, tourists grappling with a legacy of analogue backlogs – like Hocken useful institution for Hocken to develop relationships with??

15. War Art Online – Archives NZ war is a popular topic! allows users to add comments about items on the site issues with user added content – it takes staff time to moderate the comments added to the site a lot of comments are relevant to war in general but don’t add that much to the specific items

16. Lessons involve your community collaborate for resources identify resources for digitisation prioritise, can’t do it all!

17. What do users want? Mark Crookston – research on use of digital heritage resources in tertiary education starting point for us to develop discussions with Otago academics as to what resources they would like available

18. Thoughts what to digitise? allow user added content or not? Web 2.0? what are our expectations of digital collections? what are our user’s expectations? do Hocken users have different expectations from other Library users? role of digital resources in marketing Hocken? resources, resources, resources!