1) The author observed a 5th grade English class at School 27 over multiple sessions.
2) During the first observation, the teacher reviewed school supplies, colors, and food/drinks vocabulary with the students through activities like matching and drawing. Many students struggled with pronunciation and remembering words.
3) The author notes challenges like students taking off masks, eating in class, and not sanitizing. They also observed that last year's virtual classes made English more difficult this year.