The document provides an overview of Xiaopeng (Adrian) Cui's knowledge and skills. It summarizes his expertise in areas such as strategic planning, business process management, performance management, IT planning, and financial management. It also lists his project experience consulting with companies from various industries. The document then provides more detailed descriptions of Cui's consulting services and models related to topics like treasury management, cash management, business process management, and enterprise risk management.
GRSI focuses on the research and development of intelligent systems based on (1) extracting interesting patterns from moderate and large complex data (Data Mining) and (2) learning from them (Machine Learning) for helping experts by means of the building of decision support systems. In this framework, GRSI works on different stages of the process of data mining: pre-processing, characterization of data sets, analysis for a better understanding and improvement of machine learning techniques, methodologies to evaluate learners, and post-processing. During the last few years, the research has mainly focused on learning methods inspired by natural principles and analogy. The group is known for its expertise on Evolutionary Computation, Soft Case-Based Reasoning, and Neural Networks.
The document discusses SAP Business Workflow, including:
- It allows for automation of business processes across SAP applications.
- Workflows consist of sequential steps that can be performed by people or automatically by the system.
- Key components include workflow definitions, instances, tasks, work items, agents, containers, bindings, and business objects.
The document provides an overview of business process outsourcing (BPO). It defines BPO and explains that it involves contracting out business functions like customer service, accounting, and data entry to third-party providers. The document also outlines different types of BPO services, top BPO companies in India, advantages and disadvantages of BPO, and a SWOT analysis of the BPO industry in India.
This document provides an overview of Quint Wellington Redwood, an independent management consulting and education group founded in 1992 with over 200 consultants globally. It focuses on organizational IT management challenges across 5 consulting practices and 1 education practice. The document outlines Quint's global coverage, client examples across industries, and their approach of "Daring to Challenge" which emphasizes objective and measurable improvements. It also summarizes Quint's consulting services and provides examples of client references in various industries.
Data mining is the process of analyzing large amounts of data to discover hidden patterns and relationships. It involves several steps including data preparation, modeling, evaluation, and deployment. A standard process like CRISP-DM provides guidelines and documentation to make the data mining process reliable and repeatable. Data mining can be used for applications like forecasting, classification, clustering, association analysis, and sequencing to help organizations in areas such as fraud detection, customer relationship management, and risk management.
Leadership Development & Succession Planning Mahra Feb2009David Liddell
This document discusses succession planning and developing leadership capabilities. It provides an overview of succession planning, including definitions, importance, challenges, components and approaches. A case study is presented to discuss rolling out a succession planning program, including first steps, progress measures and demonstrating success. Alignment of talent management strategies with organizational strategy is key to building a pipeline of future leaders.
Talengis is an executive search and consulting firm that helps clients achieve their goals by matching talented candidates to open positions. They have a network of over 300 consultants and 80 offices globally. Talengis focuses on understanding client needs, identifying the best candidates, and proposing individuals who are a good fit culturally and can help implement the client's strategy.
GRSI focuses on the research and development of intelligent systems based on (1) extracting interesting patterns from moderate and large complex data (Data Mining) and (2) learning from them (Machine Learning) for helping experts by means of the building of decision support systems. In this framework, GRSI works on different stages of the process of data mining: pre-processing, characterization of data sets, analysis for a better understanding and improvement of machine learning techniques, methodologies to evaluate learners, and post-processing. During the last few years, the research has mainly focused on learning methods inspired by natural principles and analogy. The group is known for its expertise on Evolutionary Computation, Soft Case-Based Reasoning, and Neural Networks.
The document discusses SAP Business Workflow, including:
- It allows for automation of business processes across SAP applications.
- Workflows consist of sequential steps that can be performed by people or automatically by the system.
- Key components include workflow definitions, instances, tasks, work items, agents, containers, bindings, and business objects.
The document provides an overview of business process outsourcing (BPO). It defines BPO and explains that it involves contracting out business functions like customer service, accounting, and data entry to third-party providers. The document also outlines different types of BPO services, top BPO companies in India, advantages and disadvantages of BPO, and a SWOT analysis of the BPO industry in India.
This document provides an overview of Quint Wellington Redwood, an independent management consulting and education group founded in 1992 with over 200 consultants globally. It focuses on organizational IT management challenges across 5 consulting practices and 1 education practice. The document outlines Quint's global coverage, client examples across industries, and their approach of "Daring to Challenge" which emphasizes objective and measurable improvements. It also summarizes Quint's consulting services and provides examples of client references in various industries.
Data mining is the process of analyzing large amounts of data to discover hidden patterns and relationships. It involves several steps including data preparation, modeling, evaluation, and deployment. A standard process like CRISP-DM provides guidelines and documentation to make the data mining process reliable and repeatable. Data mining can be used for applications like forecasting, classification, clustering, association analysis, and sequencing to help organizations in areas such as fraud detection, customer relationship management, and risk management.
Leadership Development & Succession Planning Mahra Feb2009David Liddell
This document discusses succession planning and developing leadership capabilities. It provides an overview of succession planning, including definitions, importance, challenges, components and approaches. A case study is presented to discuss rolling out a succession planning program, including first steps, progress measures and demonstrating success. Alignment of talent management strategies with organizational strategy is key to building a pipeline of future leaders.
Talengis is an executive search and consulting firm that helps clients achieve their goals by matching talented candidates to open positions. They have a network of over 300 consultants and 80 offices globally. Talengis focuses on understanding client needs, identifying the best candidates, and proposing individuals who are a good fit culturally and can help implement the client's strategy.
Boyen Haddin - IT Recruitment SolutionBoyen Haddin
The Giant HR is a leading executive search and HR services firm that recruits technical talent for over 120 technology clients in India. They provide technology leadership searches, IT executive searches, and turnkey recruitment services. The Giant HR's search process includes job description mapping, industry analysis, extensive searching methods, candidate screening, and negotiations. Their team of experienced consultants have both industry and recruitment expertise to understand clients' niche requirements. The Giant HR has expertise across various technology industries and functions. They have a global communication center to serve clients throughout Asia, Africa, the Middle East, and Asia Pacific regions.
The document discusses different approaches to structuring collaboration spaces (one shared space vs multiple separate spaces). It notes there is no single right answer and the optimal approach depends on factors like organization size, confidentiality needs, and whether cross-team collaboration is important. For smaller organizations (<100 people), a single shared space generally works best, while larger organizations benefit from both a central space and smaller team-specific spaces to balance visibility and privacy. The document provides examples of how spaces might be organized by department, geography, knowledge type, or allowed to organically grow as needed.
This document discusses strategic enterprise management frameworks for managing uncertainty. It introduces the EA-envision framework, which covers areas like corporate foresight, business strategy, enterprise architecture, risk management and performance management. It also provides overviews of futures studies and foresight, describing them as disciplines for envisioning and shaping possible futures through critical thinking, debate and stakeholder participation.
Future Objectives
•Managing business uncertainty may involve introducing, developing and implementing Strategic Enterprise Management Frameworksfor the following subject areas –
–Corporate Foresight and Business Strategy Framework
–Business Planning and Forecasting Framework
–Business Transformation Framework
–Programme Management Framework
–Enterprise Architecture Framework
–Enterprise Risk Management Framework
–Enterprise Performance Management Framework
–Enterprise Governance, Reporting and Controls Framework
–Social Enterprise Architecture and Triple Bottom Line Framework
•This paper describes an approach fprintroducing, developing and implementing such Strategic Enterprise Management Frameworks
The four culture pillars of social business reporting Cat Fraser
The document introduces the Fourinsight DDTA Culture Analysis Model for social business reporting. The model examines four pillars of culture: design culture, which focuses on communication and report design; data culture, which establishes data collection and measurement; translation culture, which handles reporting and analysis; and action culture, which influences business strategy. The analysis is meant to provide transparent, integrated insights into an organization's cultures in real-time to aid both short-term and long-term planning.
Corp Placements is a recruitment firm based in Bangalore, India that has been operating since 2003. They specialize in permanent placements, contracting, executive search, and resume writing services. The company has a large database of resumes and provides clients across various industries with recruitment solutions. Corp Placements utilizes a process that involves understanding client requirements, identifying and screening candidates, conducting interviews and making offers. They currently work with over 140 clients and have a team of engineers, MBAs, and graduates based in Bangalore to efficiently handle projects.
IBM Smarter Business 2012 - Innovation på IBMIBM Sverige
Med 5800 godkända US patent förra året passerad inte bara IBM 5000 vallen utan befäste också positionen som världens mest innovativa företag för 18 :e året i rad. Mikael Haglund som tilldagligdags är Chief Technologist och evangelist inom Innovation på IBM i Norden, förklarar vad Innovation är och vad som krävs för att man skall bli framgånsgrik inom Innovation. Ta med dig en del vår erfarenhet och vad som krävs för att lyckas inom Innovation.
Talare: Andreas Lundgren, Corporate Citizenship & Corporate Affairs Manager, IBM
Besök http://smarterbusiness.se för mer information.
The document summarizes a presentation on digital citizen engagement given at the 2012 Missouri Digital Government Summit. The presentation discussed leveraging emerging technologies like social media, mobile apps, and data analytics to better engage with citizens. It provided examples of how governments can inform, inspire, and encourage storytelling through these channels. The presentation emphasized picking high-impact engagement opportunities, understanding how citizens want to engage, and having a strategy to optimize investments in digital tools. Barriers to digital engagement like changing processes and measuring impact were also addressed.
KM as the Engine of Business Process ImprovementKM Chicago
EDS implemented a knowledge management (KM) program to improve key business processes like sales and delivery. They took a process-oriented approach, applying KM to high-impact processes and measuring tangible results. By capturing expertise in repositories and encouraging sharing, EDS saw increased efficiency, higher win rates, and reduced cycle times. However, changing employee behaviors to contribute and reuse knowledge was challenging. EDS learned that technology alone is not enough and that KM must demonstrate clear benefits to end users.
Neumann International is a leading international HR solutions provider with over 37 years of experience. It has 30 offices across 20 countries and provides executive search, consulting, and management solutions services. It has a global network and database that allows it to seamlessly serve multinational clients. With over 200 employees including partners and consultants, it conducts over 1,600 projects annually, over 35% of which involve cross-border recruitment. Neumann aims to provide tailored solutions through its sector expertise and commitment to confidentiality and quality.
Neumann International is a leading international HR solutions provider with over 37 years of experience. It has 30 offices across 20 countries and provides executive search, consulting, and management solutions services. It has a global network and database that allows it to seamlessly serve multinational clients. Neumann has over 200 employees including partners and consultants with expertise across multiple industries. It specializes in complex, international recruitment and staffing projects.
Starpoint Solutions is a staffing and consulting firm that has been in business for 30 years. It provides staffing services to supplement clients' teams with talent in areas like technology, accounting, and marketing. It also offers solutions like application development, ERP services, and network infrastructure. Starpoint has offices across the US and development centers in Eastern Europe, allowing it to staff projects with a mix of US-based and offshore resources.
Starpoint Solutions is a staffing and consulting firm that has been in business for 30 years. It provides staffing services to supplement clients' teams with talent in areas like technology, accounting, and marketing. It also offers full-service technology solutions including application development, ERP services, and network infrastructure. Starpoint has offices across the US and development centers in Eastern Europe, allowing it to staff projects with a mix of US-based and offshore resources.
1. Innovation involves more than new products and includes business model innovation across areas like customers, channels, revenue models and processes. The innovation wheel is a framework that visualizes these different dimensions of innovation.
2. Aligning strategy and innovation is key, with strategy determining where and how to compete while innovation ensures the critical tasks, culture, human resources, and formal organization support the strategic goals.
3. Both strategy and innovation depend on the time horizon, with a three horizon model separating short, medium and long term innovation needs and tasks.
The document provides an overview of a Labor Market Information System (LMIS) including its vision, objectives, architecture, stakeholders and uses. The key points are:
The LMIS aims to link labor supply and demand through the collection and analysis of labor market data to help policymakers, training institutions, job seekers, employers and others. It does this by providing data on job requirements, skills needs, wages and more.
The system architecture involves web services that connect job boards, employers, training providers, job seekers and other stakeholders. Data is collected and shared through this network to help analyze trends, guide career choices, identify skill needs and more.
The primary users and beneficiaries of the LMIS are
A corporate presentation from Adysa Group outlines their services in information and communication technologies (ICT) to optimize business processes and increase competitiveness and productivity for companies. Adysa Group focuses on process consulting and controlling the major areas of a business like sales, marketing, finance, HR, projects, logistics and information systems. They apply the latest technologies through proven strategies and have experience improving processes for over 12 years for hundreds of customers.
Starpoint Solutions is a staffing and consulting firm that has been in business for 30 years. It provides staffing services to supplement clients' teams, including technology, accounting, and administrative professionals. It also offers solutions services like application development, ERP implementation, and network infrastructure. Starpoint has offices across the US and development centers in Russia and Ukraine. It prides itself on building long-term relationships with Fortune 500 clients and a 75% repeat business rate.
This document discusses several topics related to IT governance including enterprise system architecture, risk management frameworks, portfolio and project management, key areas of IT governance, and the auditor's role. It notes that an enterprise architect can promote business and IT alignment, rapid response to change, and effective use of architecture frameworks. It also outlines different types of risk at the strategic, operational, and information levels and approaches to dealing with risk including avoiding, transferring, mitigating and accepting risk. Finally, it discusses auditing IT governance strategies, investments, risk management, resources, and performance metrics.
The Growth Catalysts is an integrated innovation and brand consulting company that helps companies increase sales, consumption, and reduce costs through critical questioning, market mapping from an outsider's perspective, and innovation. They have worked on over 2000 projects across different categories and are backed by proprietary processes and research. Their team of experts use strategic questioning and insights mapping to help transform companies and help them win through breakthrough innovation.
The document discusses the evolution of supply and contract management paradigms over time from clerical/transactional stages to more strategic, system-focused stages. It proposes that current professional society models are outdated and need to shift to new paradigms focused on collaboration, relationships, and a systemic view of value chains and networks. A new model is needed to guide competencies, education, certification and organizational mindsets for the future.
Boyen Haddin - IT Recruitment SolutionBoyen Haddin
The Giant HR is a leading executive search and HR services firm that recruits technical talent for over 120 technology clients in India. They provide technology leadership searches, IT executive searches, and turnkey recruitment services. The Giant HR's search process includes job description mapping, industry analysis, extensive searching methods, candidate screening, and negotiations. Their team of experienced consultants have both industry and recruitment expertise to understand clients' niche requirements. The Giant HR has expertise across various technology industries and functions. They have a global communication center to serve clients throughout Asia, Africa, the Middle East, and Asia Pacific regions.
The document discusses different approaches to structuring collaboration spaces (one shared space vs multiple separate spaces). It notes there is no single right answer and the optimal approach depends on factors like organization size, confidentiality needs, and whether cross-team collaboration is important. For smaller organizations (<100 people), a single shared space generally works best, while larger organizations benefit from both a central space and smaller team-specific spaces to balance visibility and privacy. The document provides examples of how spaces might be organized by department, geography, knowledge type, or allowed to organically grow as needed.
This document discusses strategic enterprise management frameworks for managing uncertainty. It introduces the EA-envision framework, which covers areas like corporate foresight, business strategy, enterprise architecture, risk management and performance management. It also provides overviews of futures studies and foresight, describing them as disciplines for envisioning and shaping possible futures through critical thinking, debate and stakeholder participation.
Future Objectives
•Managing business uncertainty may involve introducing, developing and implementing Strategic Enterprise Management Frameworksfor the following subject areas –
–Corporate Foresight and Business Strategy Framework
–Business Planning and Forecasting Framework
–Business Transformation Framework
–Programme Management Framework
–Enterprise Architecture Framework
–Enterprise Risk Management Framework
–Enterprise Performance Management Framework
–Enterprise Governance, Reporting and Controls Framework
–Social Enterprise Architecture and Triple Bottom Line Framework
•This paper describes an approach fprintroducing, developing and implementing such Strategic Enterprise Management Frameworks
The four culture pillars of social business reporting Cat Fraser
The document introduces the Fourinsight DDTA Culture Analysis Model for social business reporting. The model examines four pillars of culture: design culture, which focuses on communication and report design; data culture, which establishes data collection and measurement; translation culture, which handles reporting and analysis; and action culture, which influences business strategy. The analysis is meant to provide transparent, integrated insights into an organization's cultures in real-time to aid both short-term and long-term planning.
Corp Placements is a recruitment firm based in Bangalore, India that has been operating since 2003. They specialize in permanent placements, contracting, executive search, and resume writing services. The company has a large database of resumes and provides clients across various industries with recruitment solutions. Corp Placements utilizes a process that involves understanding client requirements, identifying and screening candidates, conducting interviews and making offers. They currently work with over 140 clients and have a team of engineers, MBAs, and graduates based in Bangalore to efficiently handle projects.
IBM Smarter Business 2012 - Innovation på IBMIBM Sverige
Med 5800 godkända US patent förra året passerad inte bara IBM 5000 vallen utan befäste också positionen som världens mest innovativa företag för 18 :e året i rad. Mikael Haglund som tilldagligdags är Chief Technologist och evangelist inom Innovation på IBM i Norden, förklarar vad Innovation är och vad som krävs för att man skall bli framgånsgrik inom Innovation. Ta med dig en del vår erfarenhet och vad som krävs för att lyckas inom Innovation.
Talare: Andreas Lundgren, Corporate Citizenship & Corporate Affairs Manager, IBM
Besök http://smarterbusiness.se för mer information.
The document summarizes a presentation on digital citizen engagement given at the 2012 Missouri Digital Government Summit. The presentation discussed leveraging emerging technologies like social media, mobile apps, and data analytics to better engage with citizens. It provided examples of how governments can inform, inspire, and encourage storytelling through these channels. The presentation emphasized picking high-impact engagement opportunities, understanding how citizens want to engage, and having a strategy to optimize investments in digital tools. Barriers to digital engagement like changing processes and measuring impact were also addressed.
KM as the Engine of Business Process ImprovementKM Chicago
EDS implemented a knowledge management (KM) program to improve key business processes like sales and delivery. They took a process-oriented approach, applying KM to high-impact processes and measuring tangible results. By capturing expertise in repositories and encouraging sharing, EDS saw increased efficiency, higher win rates, and reduced cycle times. However, changing employee behaviors to contribute and reuse knowledge was challenging. EDS learned that technology alone is not enough and that KM must demonstrate clear benefits to end users.
Neumann International is a leading international HR solutions provider with over 37 years of experience. It has 30 offices across 20 countries and provides executive search, consulting, and management solutions services. It has a global network and database that allows it to seamlessly serve multinational clients. With over 200 employees including partners and consultants, it conducts over 1,600 projects annually, over 35% of which involve cross-border recruitment. Neumann aims to provide tailored solutions through its sector expertise and commitment to confidentiality and quality.
Neumann International is a leading international HR solutions provider with over 37 years of experience. It has 30 offices across 20 countries and provides executive search, consulting, and management solutions services. It has a global network and database that allows it to seamlessly serve multinational clients. Neumann has over 200 employees including partners and consultants with expertise across multiple industries. It specializes in complex, international recruitment and staffing projects.
Starpoint Solutions is a staffing and consulting firm that has been in business for 30 years. It provides staffing services to supplement clients' teams with talent in areas like technology, accounting, and marketing. It also offers solutions like application development, ERP services, and network infrastructure. Starpoint has offices across the US and development centers in Eastern Europe, allowing it to staff projects with a mix of US-based and offshore resources.
Starpoint Solutions is a staffing and consulting firm that has been in business for 30 years. It provides staffing services to supplement clients' teams with talent in areas like technology, accounting, and marketing. It also offers full-service technology solutions including application development, ERP services, and network infrastructure. Starpoint has offices across the US and development centers in Eastern Europe, allowing it to staff projects with a mix of US-based and offshore resources.
1. Innovation involves more than new products and includes business model innovation across areas like customers, channels, revenue models and processes. The innovation wheel is a framework that visualizes these different dimensions of innovation.
2. Aligning strategy and innovation is key, with strategy determining where and how to compete while innovation ensures the critical tasks, culture, human resources, and formal organization support the strategic goals.
3. Both strategy and innovation depend on the time horizon, with a three horizon model separating short, medium and long term innovation needs and tasks.
The document provides an overview of a Labor Market Information System (LMIS) including its vision, objectives, architecture, stakeholders and uses. The key points are:
The LMIS aims to link labor supply and demand through the collection and analysis of labor market data to help policymakers, training institutions, job seekers, employers and others. It does this by providing data on job requirements, skills needs, wages and more.
The system architecture involves web services that connect job boards, employers, training providers, job seekers and other stakeholders. Data is collected and shared through this network to help analyze trends, guide career choices, identify skill needs and more.
The primary users and beneficiaries of the LMIS are
A corporate presentation from Adysa Group outlines their services in information and communication technologies (ICT) to optimize business processes and increase competitiveness and productivity for companies. Adysa Group focuses on process consulting and controlling the major areas of a business like sales, marketing, finance, HR, projects, logistics and information systems. They apply the latest technologies through proven strategies and have experience improving processes for over 12 years for hundreds of customers.
Starpoint Solutions is a staffing and consulting firm that has been in business for 30 years. It provides staffing services to supplement clients' teams, including technology, accounting, and administrative professionals. It also offers solutions services like application development, ERP implementation, and network infrastructure. Starpoint has offices across the US and development centers in Russia and Ukraine. It prides itself on building long-term relationships with Fortune 500 clients and a 75% repeat business rate.
This document discusses several topics related to IT governance including enterprise system architecture, risk management frameworks, portfolio and project management, key areas of IT governance, and the auditor's role. It notes that an enterprise architect can promote business and IT alignment, rapid response to change, and effective use of architecture frameworks. It also outlines different types of risk at the strategic, operational, and information levels and approaches to dealing with risk including avoiding, transferring, mitigating and accepting risk. Finally, it discusses auditing IT governance strategies, investments, risk management, resources, and performance metrics.
The Growth Catalysts is an integrated innovation and brand consulting company that helps companies increase sales, consumption, and reduce costs through critical questioning, market mapping from an outsider's perspective, and innovation. They have worked on over 2000 projects across different categories and are backed by proprietary processes and research. Their team of experts use strategic questioning and insights mapping to help transform companies and help them win through breakthrough innovation.
The document discusses the evolution of supply and contract management paradigms over time from clerical/transactional stages to more strategic, system-focused stages. It proposes that current professional society models are outdated and need to shift to new paradigms focused on collaboration, relationships, and a systemic view of value chains and networks. A new model is needed to guide competencies, education, certification and organizational mindsets for the future.
2. MY KNOWLEDGE AND SKILLS
• Strategic planning
• B usiness process management
• Performa ma
nce nagement
B usiness • ……
Knowledge
Structural
T hinking Research
Domain My Knowledge I T Knowledge
Knowledge and S kills
• Fina l ma gement (including trea
ncia na sury)
• ERM & CRM • I T planning
• Fina l services industry
ncia
Presentation T eamwork • UM L, SQ L & Excel
• …… • ERP, B I & SOA
• ……
P roject
Knowledge
• Proj methodology
ect
• Proj ma gement
ect na
• Requirements a lysis
na
• Proposa & solution
l
• ……
3. PROJECT EXPERIENCES
INDUSTRIES CONSULTING SERVICES
Sino-trans Group (transportation & Strategy, organization, business process, treasury, IT planning
Group Treasury and
logistics)
Finance Companies
Strategy, organization, business process, treasury, IT planning,
Minmetals Group (production & trading) internal control & compliance
State Development & Investment Group Strategy, organization, business process, treasury, IT planning,
Finance Company (cross-industries) performance management
Sinochem Group Finance Company (oil & Strategy, organization, business process, treasury, IT planning,
chemical) performance management
Beijing Capital International Airport Strategy, organization, business process, treasury, IT planning,
Group Finance Company (airport) financial reporting, human resources
China Huaneng Group Finance Company Business analysis, treasury, IT planning
(energy)
Everbright Bank of China (banking) Business analysis, product & solution, process, marketing, system
Financial
Services
Hang Zhou United Bank (banking) Business analysis, CRM model, OCRM & ACRM system
China Development Bank (banking) Business analysis, BI, performance analysis, management cockpit
China Life Insurance (Group) Company Business analysis, risk management
(insurance)
STATE GRID Corporation of China Business analysis, BI, performance analysis, management cockpit,
Corporations
(energy) risk management
China National Petroleum Corporation Business analysis, treasury management system planning
(energy)
Sinosteel Corporation (steel & trading) Business analysis, budgeting, treasury, IT planning
Foton Motor Corporation (auto) Business analysis, auto financing
4. TREASURY MANAGEMENT CONSULTATION
Kno wle d g
e tra ns fe r S tra te g ic
p la nning
P e rfo rma nc e
ma na g e me nt
O rg a niz a tio na l
s truc ture
Tre a s ury
IT c o ns ulta tio n
p la nning
Ma na g e me n
t s ys te m
Ris k
ma na g e me nt
B us ine s s
p ro c e s s
5. CASH MANAGEMENT CONSULTATION
Cash Mgt
Consultation
Business Marketing System
Planning Strategy Maintenance
Business Product Policies and Marketing Maintenance
Analysis Design Regulations Organization Organization
Government Marketing Maintenance
Solutions
policies Model Scope
Industry
Industry Marketing Detailed
benchmarks
Processes Services
Products and Client
solutions oriented Marketing Maintenance
Materials Processes
Cash product
Future trends
planning
Marketing
Solution
6. ENTERPRISE MANAGEMENT MODEL
BSC-Based Enterprise Management Model
Strategic Management
Contents : strategic planning, implementation and evaluation
Tools : strategic map, balanced score card, KPI
Financial Management
Contents : costing, budgeting, financing, investing, operating funds, financial risks, performance
Tools : financial statement, management report, financial management model
Client and Marketing Management
Balanced Contents : products/services management, CRM
Score Tools : marketing mix, unified client view
Card
Internal Operation Management
Contents : risk management, governance, organizational structure, business process
Tools : ERM, BPM, BPR
Learning and Growth Management
Contents : culture, HR, IT
Tools : VI, KM, BI, SOA
7. STRATEGIC MANAGEMENT - STRATEGIC PLANNING
Environment
PEST & Porter Five Forces
Analysis
Business Value Value Chain & Supply Chain
Analysis
4C Framework
Strategic Competency
Positioning Analysis (Convergence, Coordination,
Core business, Core
competency)
Situation SWOT Analysis
Analysis
Strategic Objectives and Gap Analysis
Objectives
Strategic
Implementation Organization & Business Information
Performance Processes Technology
Strategic
Evaluation Evaluation &
Improvement
8. STRATEGIC MANAGEMENT - BUSINESS TREND ANALYSIS
Sustainable
Business Development
Business Operation Public Image
(strategic advantage) (social responsibility)
Demand Finance Information High Environmental Social
Management Attribute Integration Value Added Performance Performance
• Visible dema nd • Comprehensive finance • I nvisible employment • Privilege value • Environmenta protection
l • Employees &
• I nvisible demand • Va ca
lue rd • Hologra ima for
phic ge • Va dded process
lue-a Wa ter communities
• Combined dema nd • E-finance client • Knowledge ma gement
na Air Hea & sa
lth fety
• Continuous dema nd • E-currency • B usiness intelligence • Supply cha in Energy Equity
• I ncrementa dema
l nd • Risk ma gement
na ma gement
na Foodstuff Priva cy
• Creative solution N a l resources
tura D iversity
Anti corruption
World B usiness B ackground
T ra rent
nspa Liquidity T echnology Knowledge Environmental Enterprise
Globa tion
liza
T imes & I nflation B oom Society Problems Citizen
9. FINANCIAL MANAGEMENT - FINANCIAL STATEMENT
The process of preparing financial statement
Ana lyze Post to the
Record the Prepa a
re n Prepare Prepare a
tra ctions
nsa genera a
l nd Prepa a
re Adj the
ust Close the
entries in a usted
dj financial post-closing
from source subsidiary tria ba nce
l la accounts accounts
the journa l tria ba nce
l la statements trial balance
documents ledgers
• Source documents (SD ) : order, sa order, sa slip
les les
• Ma a
in ccounts (M A) : Sa revenue, Accounts receiva Reserve for bad debt
les ble,
• SD : ca count report, ba sta
sh nk tement Sales & • SD : purcha order, invoice
se
• M A : Cash in ha Ca at ba
nd, sh nk Collections • M A : Accounts pa ble, Fixed a
ya ssets,
Bank & Orders & Accumula deprecia
ted tion
Cash Payments
Primary
business
activities • SD : production instruction
Investing
• SD : stocks, bonds, agreements Producing • M A : Ra materia Stock goods, Employee
w ls,
activities activities
• M A : Long-term equity investment benefits pa ble
ya
Financing
activities
• SD : stocks, bonds, stock ledger, contra agreements
cts,
• M A : Long-term debt, B onds pa yable, Owner’s equity
10. FINANCIAL MANAGEMENT - FINANCIAL ANALYSIS MODEL
Liq u id ity & D e b t s tru c tu re B u s in e s s m o d e l
Objective : Understanding business
Re ve n u e & Pro fit g ro wth Marke tin g s trate g y
core competency
O p e ratin g c as h flo ws s tatu s Man ag e m e n t le ve l
Present Explain reasons ( flow )
facts ( stock )
Content : Analyzing the 3 main business/financial activities ( ROE )
1 Strategic planning / 2 Business support / 3 Market share /
Investing activities Financing activities Operating activities
( Total assets ( Leverage ratio ) ( Profit margin )
turnover )
Tools : Utilizing 4 financial statements
1 Balance Sheet 2 Income Statement 3 Statement of 4 Owner’s Equity
Cash Flows Statement
• Fund sources & usages • Profit quality ( revenue & • Cash creating capability • Wealth
• Liquidity & Mgt. ability profit’s stability and ( operating cash flows to accumulation ( retained
• Liability structure & sustainability ) net income ) earnings to equity )
Financial risks • Per capita turnover & • Solvency capability • Room to grow ( market price
• Intangible assets & Long- competitiveness ( operating cash flows to to book value )
term competitiveness • Sales and Mgt costs to revenue current liabilities ) • Business
• Hidden liabilities & Asset & Cost controls • Business stage ( growth, constitution ( dividend & net
impairments • Assets turnover & Revenue blue chip, decline, crisis ) income )
generating capability • Performance
drive ( options )
11. FINANCIAL MANAGEMENT - TREASURY MANAGEMENT MODEL
Treasury
Management
Funding and
FX Liquidity&Cash Control Treasury
investment Other
management management procedures administration
management
Foreign Capital Liquidity forecasting Policy Development of eTreasury
exchange risk structure Liquidity risk implementation procedures enablers
management: management management control Policy definition Project and
pricing, Funding: Limit monitoring and maintenance trade finance
Working capital
hedging, term loans, Control of
turnover Development and Structured &
currency corporate bond routines
Payment maintenance of asset finance
derivatives Investment transactions treasury systems Tax planing
Foreign management Bank account Other Enterprise wide
exchange deal LCs/guarantees arrangements and administrative risk
execution:
Counterpart contracts duties management
converting,
receivables, risk Cash pooling Value-based
payables management Cash register/ management
Interest rate journal maintenance Insurance
derivatives M&A
Leasing
12. FINANCIAL MANAGEMENT - WORKING CAPITAL MANAGEMENT MODEL
Cash Management
Procure to pay cycle Order to cash cycle
Purchase Invoice Payment Clear Invoice Payment Payment Clear
Order Payment Insuranc Receipt Payment
e
Manage A/P cycle (DPO) Increase visibility to Manage A/R cycle (DSO)
MAIN STRATEGY
global cash
Reduce COGS Sustain or accelerate revenue growth
Improve cash forecasting
Reduce process costs & errors Minimize collection float
Improve yield and reduce
Capture early pay discounts Accelerate cash application of
funding costs
receivables
Increase rebate from card usage Systematize processes and Manage customer credit risk
Improve relationships with supply consolidate
chain partners Improve relationships with supply
Manage financial risks
chain partners
Working capital improvement
13. CLIENT AND MARKETING MANAGEMENT – CRM MODEL
Banking CRM Model
Key Success Factors
Understand Demand Purchase Transaction Service Repurchase
1 High quality experience
Offer continuous and high quality customer experience
Provide different services to diverse client base
2 Unified Client View (UCV)
Account Telephone On-line Direct Branches Financial 3 Insight customer analysis
Manager Banking Banking Mail Advisor
4 Whole flow and multi-channel
marketing and services
Sales
UCV
5 Efficient account manager
Customer
Marketing subdivision Services
based on value
and Brand and demands
6 Product management
Deliver demands Optimize products and
from market services, and deliver
value to customers
Product Service 7 Performance analysis
Design Design
14. INTERNAL OPERATION MANAGEMENT – BUSINESS PROCESS
Process Current State Objective Process Design Process Change
And Orientation Planning
1.Standard process framework 7.Core business process design 11.Requirement analysis
1) Key performance indicators 1) Evaluate benefits
2.Current process investigation
2) Roles and responsibilities 2) Change definition
Activities
3) Key control points 3) Quick wins
3.Best practice analysis
4.Improvement evaluation 8.Business process integration 12.Process change planning
5.Orientation and key point 9.Key business scenario 13.Report meeting
6.Report meeting 10. Report meeting 14.Knowledge transfer
Result
1 Gap Analysis 3 Objective Process 4 Change Planning and
2 Orientation Implementation
15. INTERNAL OPERATION MANAGEMENT – PROCESS CONTROL
Define business,
operation and process
1 Select control 2 Business Rules
metrics chart
Attribute Variables • 1: p chart for percent of sample (Y/N)
Easy and economical to measure • 2: Np chart for number of sample
p chart X chart
(Y/N)
Provide rapid feedback
Np chart MA • 3: u chart for percent of sample (Num)
Prevent poor quality
• 4: c chart for number of sample (Num)
u chart EWMA • 5: X chart for subgroup size >=2
Sensitive to process change c chart • 6: MA and EWMA chart for a rational
subgroup size of 1
Confirm whether a Business Rules
Calculate
process is in 3 4 • 1: capable process: Cpk>=1.33
capability indices
control • 2: Cp for process variation
Normal Central • 3: Cpk for process location
Center line Cp
cause tendency
Standard
Upper Special Cpk
deviation
control limit cause
Skewness
Lower Shift in
control limit process Kurtosis
Business Rules
Residuals • 1: root cause analysis
Stratification • 2: manpower, machines, methods,
Process improvement 5 Analysis
material, measurement, environment
Regression Multiple
• 3: policy, procedures, plant, people
analysis regression
16. INTERNAL OPERATION MANAGEMENT - ERM FRAMEWORK
COSO ERM Framework RISK MANAGEMENT PROCESS
STRATIGIC
OPERATIONS Risk Risk
Identify
Risk category Risk event library
Report
REPORTING
COMPLIANCE
INTERNAL ENVIRONMENT
SUBSIDIARY
Probability
Risk
BUSINESS UNIT model
OBJECTIVE SETTING Risk
Risks
Assess
DIVISION
Rating Var Risk
EVENT IDENTIFICATION model model map
ENTITY-LEVEL
Effect
RISK ASSESSMENT
Risk
Hig h control
RISK RESPONSE
Ris k tran s fe r Ris k
avo id
CONTROL ACTIVITIES P ro b ab ility Risk
Risk strategy
Respond Ris k C are fu l
INFORMATION & COMMUNICATION m an ag e m e n t
re tain
Lo w
E ffe c t
MONITORING S ma ll G re a t
17. LEARNING AND GROWTH MANAGEMENT - IT PLANNING
Strategy
Enterprise Strategy
• Business strategy
understanding
Business Information Application Infrastructure
& Data System
Conceptual
Concept Control
Control
• Objectives and
Security
principles
Logical
Logic • Organization and
processes
• Planning and
Physical budgeting
Physical
• Project definition
Business Information & Data Application System Infrastructure & Security
• Primary business • Data mangement • Application system • Infrastructure current
understanding current situation current situation, situation, demands, gap
• Informatization • Potential demands for demands and gap analysis and principles
current situation and information and data analysis • Security objectives
potential demands • Blueprint and logic
architecture
18. LEARNING AND GROWTH MANAGEMENT - ERP AND TREASURY SYSTEM
ERP system External systems
DSS OA KM
Management Knowledge
Workflow
Portal Library
Decision info Workflow info Market info
Finance Treasury Management System
Receivable info Notes Market info Market Info
Receivables Fund Report Workflow Market Info
Receivable Providers
General Accounting info Internal Internal Transaction info
Settlement STP Bank System
Ledger A/C Settlement
Internal Bank
Payable info Notes Internal Internal Investment Transaction info Securities
Payables
Payable Loan Client & Financing System
Budget info Fund Supplier Client Risk & Compliance info Government
Budgeting
Budgeting Maintenance Maintenance Compliance System
Supplier info SCM Client info
Suppliers Clients