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My Presentation



  Xiaopeng (Adrian) Cui
         2012
MY KNOWLEDGE AND SKILLS

                                                                                      •   Strategic planning
                                                                                      •   B usiness process management
                                                                                      •   Performa ma
                                                                                                    nce nagement
                                                               B usiness              •   ……
                                                               Knowledge

                                             Structural
                                             T hinking                                       Research



                    Domain                                 My Knowledge                                            I T Knowledge
                   Knowledge                                and S kills
•   Fina l ma gement (including trea
        ncia na                     sury)
•   ERM & CRM                                                                                                     •   I T planning
•   Fina l services industry
        ncia
                                            Presentation                                  T eamwork               •   UM L, SQ L & Excel
•   ……                                                                                                            •   ERP, B I & SOA
                                                                                                                  •   ……
                                                                 P roject
                                                                Knowledge


                                                           •   Proj methodology
                                                                   ect
                                                           •   Proj ma gement
                                                                   ect na
                                                           •   Requirements a lysis
                                                                             na
                                                           •   Proposa & solution
                                                                       l
                                                           •   ……
PROJECT EXPERIENCES

                              INDUSTRIES                                          CONSULTING SERVICES
                     Sino-trans Group (transportation &        Strategy, organization, business process, treasury, IT planning
Group Treasury and



                     logistics)
 Finance Companies




                                                               Strategy, organization, business process, treasury, IT planning,
                     Minmetals Group (production & trading)    internal control & compliance
                     State Development & Investment Group      Strategy, organization, business process, treasury, IT planning,
                     Finance Company (cross-industries)        performance management
                     Sinochem Group Finance Company (oil &     Strategy, organization, business process, treasury, IT planning,
                     chemical)                                 performance management
                     Beijing Capital International Airport     Strategy, organization, business process, treasury, IT planning,
                     Group Finance Company (airport)           financial reporting, human resources
                     China Huaneng Group Finance Company       Business analysis, treasury, IT planning
                     (energy)
                     Everbright Bank of China (banking)        Business analysis, product & solution, process, marketing, system
Financial
 Services




                     Hang Zhou United Bank (banking)           Business analysis, CRM model, OCRM & ACRM system

                     China Development Bank (banking)          Business analysis, BI, performance analysis, management cockpit

                     China Life Insurance (Group) Company      Business analysis, risk management
                     (insurance)
                     STATE GRID Corporation of China           Business analysis, BI, performance analysis, management cockpit,
    Corporations




                     (energy)                                  risk management
                     China National Petroleum Corporation      Business analysis, treasury management system planning
                     (energy)

                     Sinosteel Corporation (steel & trading)   Business analysis, budgeting, treasury, IT planning

                     Foton Motor Corporation (auto)            Business analysis, auto financing
TREASURY MANAGEMENT CONSULTATION




                            Kno wle d g
                            e tra ns fe r     S tra te g ic
                                              p la nning
              P e rfo rma nc e
              ma na g e me nt
                                                   O rg a niz a tio na l
                                                      s truc ture
                                Tre a s ury
                    IT       c o ns ulta tio n
               p la nning
                                                       Ma na g e me n
                                                        t s ys te m
                        Ris k
                    ma na g e me nt
                                        B us ine s s
                                        p ro c e s s
CASH MANAGEMENT CONSULTATION



                                   Cash Mgt
                                  Consultation



                 Business                        Marketing               System
                 Planning                        Strategy              Maintenance


Business          Product         Policies and           Marketing             Maintenance
Analysis          Design          Regulations           Organization           Organization

  Government                                             Marketing             Maintenance
                     Solutions
    policies                                              Model                   Scope

   Industry
                       Industry                          Marketing               Detailed
  benchmarks
                                                         Processes               Services
  Products and          Client
   solutions           oriented                          Marketing             Maintenance
                                                         Materials              Processes
                   Cash product
 Future trends
                     planning
                                                         Marketing
                                                          Solution
ENTERPRISE MANAGEMENT MODEL

                         BSC-Based Enterprise Management Model

                                               Strategic Management
                             Contents : strategic planning, implementation and evaluation
                                   Tools : strategic map, balanced score card, KPI


                                              Financial Management
            Contents : costing, budgeting, financing, investing, operating funds, financial risks, performance
                     Tools : financial statement, management report, financial management model


                                       Client and Marketing Management
 Balanced                           Contents : products/services management, CRM
 Score                                Tools : marketing mix, unified client view
 Card
                                        Internal Operation Management
                  Contents : risk management, governance, organizational structure, business process
                                           Tools : ERM, BPM, BPR


                                      Learning and Growth Management
                                              Contents : culture, HR, IT
                                              Tools : VI, KM, BI, SOA
STRATEGIC MANAGEMENT - STRATEGIC PLANNING


                                   Environment
                                                       PEST & Porter Five Forces
                                     Analysis



                                  Business Value       Value Chain & Supply Chain
                                     Analysis

                                                       4C Framework
Strategic                          Competency
Positioning                          Analysis          (Convergence, Coordination,
                                                       Core business, Core
                                                       competency)
                                    Situation          SWOT Analysis
                                    Analysis


                                    Strategic          Objectives and Gap Analysis
                                    Objectives

Strategic
Implementation   Organization &     Business       Information
                  Performance       Processes      Technology


Strategic
Evaluation                        Evaluation &
                                  Improvement
STRATEGIC MANAGEMENT - BUSINESS TREND ANALYSIS


                                                                                           Sustainable
                                                                                      Business Development




                                             Business Operation                                                                  Public Image
                                            (strategic advantage)                                                            (social responsibility)




         Demand                     Finance                  Information                     High                  Environmental                   Social
        Management                  Attribute                 Integration                 Value Added              Performance                  Performance



•   Visible dema   nd        •   Comprehensive finance • I nvisible employment    •    Privilege value        • Environmenta protection
                                                                                                                            l             • Employees &
•   I nvisible demand        •   Va ca
                                    lue rd             • Hologra ima for
                                                                  phic ge         •    Va dded process
                                                                                         lue-a                Wa ter                       communities
•   Combined dema     nd     •   E-finance               client                   •    Knowledge ma gement
                                                                                                      na      Air                        Hea & sa
                                                                                                                                               lth    fety
•   Continuous dema    nd    •   E-currency            • B usiness intelligence   •    Supply cha in          Energy                     Equity
•   I ncrementa dema
                 l      nd   •   Risk ma gement
                                         na                                            ma gement
                                                                                         na                   Foodstuff                  Priva cy
•   Creative solution                                                                                         N a l resources
                                                                                                                  tura                    D iversity
                                                                                                                                          Anti corruption

                                                             World B usiness B ackground
          T ra rent
              nspa           Liquidity               T echnology            Knowledge                                 Environmental             Enterprise
                                                                                                 Globa tion
                                                                                                      liza
             T imes          & I nflation               B oom                 Society                                   Problems                 Citizen
FINANCIAL MANAGEMENT - FINANCIAL STATEMENT



                                                   The process of preparing financial statement
                    Ana lyze                    Post to the
                                Record the                                                        Prepa a
                                                                                                        re n     Prepare                  Prepare a
                   tra ctions
                      nsa                       genera a
                                                       l nd      Prepa a
                                                                       re          Adj the
                                                                                       ust                                   Close the
                                 entries in                                                         a usted
                                                                                                     dj          financial               post-closing
                  from source                    subsidiary      tria ba nce
                                                                     l la           accounts                                 accounts
                                the journa  l                                                     tria ba nce
                                                                                                      l la      statements               trial balance
                   documents                       ledgers




                   • Source documents (SD ) : order, sa order, sa slip
                                                       les       les
                   • Ma a
                        in ccounts (M A) : Sa revenue, Accounts receiva Reserve for bad debt
                                              les                      ble,



  • SD : ca count report, ba sta
           sh               nk tement                                      Sales &                              • SD : purcha order, invoice
                                                                                                                              se
  • M A : Cash in ha Ca at ba
                    nd, sh     nk                                         Collections                           • M A : Accounts pa ble, Fixed a
                                                                                                                                   ya           ssets,
                                                              Bank &                           Orders &           Accumula deprecia
                                                                                                                          ted      tion
                                                               Cash                            Payments
                                                                                Primary
                                                                               business
                                                                               activities                       • SD : production instruction
                                                         Investing
  • SD : stocks, bonds, agreements                                                             Producing        • M A : Ra materia Stock goods, Employee
                                                                                                                              w      ls,
                                                         activities                             activities
  • M A : Long-term equity investment                                                                             benefits pa ble
                                                                                                                             ya
                                                                               Financing
                                                                               activities



                                • SD : stocks, bonds, stock ledger, contra agreements
                                                                           cts,
                                • M A : Long-term debt, B onds pa    yable, Owner’s equity
FINANCIAL MANAGEMENT - FINANCIAL ANALYSIS MODEL

Liq u id ity & D e b t s tru c tu re                                                                B u s in e s s m o d e l
                                            Objective : Understanding business
Re ve n u e & Pro fit g ro wth                                                                      Marke tin g s trate g y
                                                       core competency
O p e ratin g c as h flo ws s tatu s                                                                Man ag e m e n t le ve l

                              Present                                          Explain reasons ( flow )
                              facts ( stock )


                             Content : Analyzing the 3 main business/financial activities ( ROE )

                       1 Strategic planning /             2 Business support /               3    Market share /
                          Investing activities              Financing activities                Operating activities
                    ( Total assets                        ( Leverage ratio )                   ( Profit margin )
                    turnover )



                                                 Tools : Utilizing 4 financial statements

          1 Balance Sheet                   2 Income Statement             3 Statement of                  4 Owner’s Equity
                                                                                Cash Flows                      Statement
     • Fund sources & usages           • Profit quality ( revenue &       • Cash creating capability     • Wealth
     • Liquidity & Mgt. ability        profit’s stability and             ( operating cash flows to      accumulation ( retained
     • Liability structure &           sustainability )                   net income )                   earnings to equity )
     Financial risks                   • Per capita turnover &            • Solvency capability          • Room to grow ( market price
     • Intangible assets & Long-       competitiveness                    ( operating cash flows to      to book value )
     term competitiveness              • Sales and Mgt costs to revenue   current liabilities )          • Business
     • Hidden liabilities & Asset      & Cost controls                    • Business stage ( growth,     constitution ( dividend & net
     impairments                       • Assets turnover & Revenue        blue chip, decline, crisis )   income )
                                       generating capability                                             • Performance
                                                                                                         drive ( options )
FINANCIAL MANAGEMENT - TREASURY MANAGEMENT MODEL


                                                      Treasury
                                                     Management




                      Funding and
     FX                                    Liquidity&Cash            Control             Treasury
                       investment                                                                                 Other
 management                                 management             procedures          administration
                      management

 Foreign          Capital             Liquidity forecasting    Policy            Development of       eTreasury
  exchange risk       structure         Liquidity risk            implementation     procedures              enablers
  management:         management           management              control           Policy definition      Project and
  pricing,           Funding:                                    Limit monitoring   and maintenance         trade finance
                                          Working capital
  hedging,            term loans,                                 Control of
                                           turnover                                  Development and        Structured &
  currency            corporate bond                               routines
                                          Payment                                    maintenance of          asset finance
  derivatives        Investment           transactions                               treasury systems       Tax planing
 Foreign             management          Bank account                              Other                  Enterprise wide
  exchange deal      LCs/guarantees       arrangements and                           administrative          risk
  execution:
                     Counterpart          contracts                                  duties                  management
  converting,
  receivables,        risk                Cash pooling                                                      Value-based
  payables            management          Cash register/                                                     management
                     Interest rate        journal maintenance                                               Insurance
                      derivatives                                                                            M&A
                                                                                                             Leasing
FINANCIAL MANAGEMENT - WORKING CAPITAL MANAGEMENT MODEL




                                                              Cash Management
                       Procure to pay cycle                                                    Order to cash cycle

                Purchase Invoice      Payment      Clear                                Invoice    Payment Payment        Clear
                  Order                           Payment                                         Insuranc Receipt       Payment
                                                                                                      e
                   Manage A/P cycle (DPO)                 Increase visibility to          Manage A/R cycle (DSO)
MAIN STRATEGY




                                                            global cash
                   Reduce COGS                                                             Sustain or accelerate revenue growth
                                                           Improve cash forecasting
                   Reduce process costs & errors                                           Minimize collection float
                                                           Improve yield and reduce
                   Capture early pay discounts                                             Accelerate cash application of
                                                            funding costs
                                                                                             receivables
                   Increase rebate from card usage        Systematize processes and       Manage customer credit risk
                   Improve relationships with supply       consolidate
                    chain partners                                                          Improve relationships with supply
                                                           Manage financial risks
                                                                                             chain partners




                                                    Working capital improvement
CLIENT AND MARKETING MANAGEMENT – CRM MODEL

                  Banking CRM Model
                                                                                     Key Success Factors
   Understand     Demand     Purchase Transaction Service          Repurchase
                                                                                1    High quality experience
     Offer continuous and high quality customer experience

           Provide different services to diverse client base
                                                                                2   Unified Client View (UCV)


Account     Telephone    On-line           Direct       Branches   Financial    3   Insight customer analysis
Manager      Banking     Banking            Mail                    Advisor



                                                                                4 Whole flow and multi-channel
                                                                                     marketing and services
                                   Sales
                                    UCV
                                                                                5   Efficient account manager
                                  Customer
               Marketing         subdivision         Services
                               based on value
               and Brand        and demands
                                                                                6     Product management
          Deliver demands                  Optimize products and
            from market                     services, and deliver
                                              value to customers

                     Product                        Service                     7      Performance analysis
                     Design                         Design
INTERNAL OPERATION MANAGEMENT – BUSINESS PROCESS




                Process Current State           Objective Process Design             Process Change
                    And Orientation                                                       Planning



              1.Standard process framework       7.Core business process design   11.Requirement analysis
                                                  1) Key performance indicators    1) Evaluate benefits
              2.Current process investigation
                                                  2) Roles and responsibilities    2) Change definition
 Activities




                                                  3) Key control points            3) Quick wins
              3.Best practice analysis


              4.Improvement evaluation           8.Business process integration   12.Process change planning


              5.Orientation and key point        9.Key business scenario          13.Report meeting


              6.Report meeting                   10. Report meeting               14.Knowledge transfer
  Result




                1      Gap Analysis               3     Objective Process           4 Change Planning and
                2        Orientation                                                    Implementation
INTERNAL OPERATION MANAGEMENT – PROCESS CONTROL

Define business,
operation and process
                   1                  Select control     2          Business Rules
metrics                               chart
                                      Attribute    Variables        • 1: p chart for percent of sample (Y/N)
 Easy and economical to measure                                     • 2: Np chart for number of sample
                                        p chart          X chart
                                                                      (Y/N)
 Provide rapid feedback
                                        Np chart           MA       • 3: u chart for percent of sample (Num)
 Prevent poor quality
                                                                    • 4: c chart for number of sample (Num)
                                         u chart          EWMA      • 5: X chart for subgroup size >=2
 Sensitive to process change            c chart                     • 6: MA and EWMA chart for a rational
                                                                      subgroup size of 1
Confirm whether a                                                   Business Rules
                                      Calculate
process is in                    3                       4          • 1: capable process: Cpk>=1.33
                                      capability indices
control                                                             • 2: Cp for process variation
                          Normal                         Central    • 3: Cpk for process location
  Center line                              Cp
                          cause                         tendency
                                                        Standard
    Upper                 Special         Cpk
                                                        deviation
  control limit            cause
                                                        Skewness
    Lower                  Shift in
  control limit           process                        Kurtosis
                                                                    Business Rules
                                                       Residuals    • 1: root cause analysis
                                      Stratification                • 2: manpower, machines, methods,
Process improvement 5                                  Analysis
                                                                      material, measurement, environment
                                      Regression        Multiple
                                                                    • 3: policy, procedures, plant, people
                                       analysis        regression
INTERNAL OPERATION MANAGEMENT - ERM FRAMEWORK


     COSO ERM Framework                                                                            RISK MANAGEMENT PROCESS

     STRATIGIC
          OPERATIONS                                                                 Risk                                                                                 Risk
                                                                                     Identify
                                                                                                     Risk category                               Risk event library
                                                                                                                                                                          Report
               REPORTING

                    COMPLIANCE
    INTERNAL ENVIRONMENT

                                                                        SUBSIDIARY
                                                                                                                                   Probability
                                                                                                             Risk
                                                        BUSINESS UNIT                                        model
     OBJECTIVE SETTING                                                               Risk
                                                                                                                                                       Risks
                                                                                     Assess
                                             DIVISION



                                                                                                    Rating              Var             Risk
    EVENT IDENTIFICATION                                                                            model              model            map
                              ENTITY-LEVEL




                                                                                                                                                                 Effect

     RISK ASSESSMENT
                                                                                                                                                                          Risk
                                                                                                Hig h                                                                     control
      RISK RESPONSE
                                                                                                        Ris k tran s fe r           Ris k
                                                                                                                                   avo id
     CONTROL ACTIVITIES                                                                   P ro b ab ility                                          Risk
                                                                                     Risk                                                        strategy
                                                                                     Respond                  Ris k            C are fu l
INFORMATION & COMMUNICATION                                                                                                 m an ag e m e n t
                                                                                                             re tain
                                                                                                 Lo w
                                                                                                                       E ffe c t
       MONITORING                                                                                    S ma ll                                G re a t
LEARNING AND GROWTH MANAGEMENT - IT PLANNING


                                                                                                       Strategy
                                 Enterprise Strategy
                                                                                                       • Business strategy
                                                                                                         understanding
                 Business     Information   Application    Infrastructure
                                 & Data       System
 Conceptual
 Concept                                                                                               Control




                                                                                        Control
                                                                                                       • Objectives and




                                                                             Security
                                                                                                         principles
  Logical
   Logic                                                                                               • Organization and
                                                                                                         processes
                                                                                                       • Planning and
  Physical                                                                                               budgeting
 Physical
                                                                                                       • Project definition




Business                    Information & Data            Application System                      Infrastructure & Security
• Primary business          • Data mangement              • Application system                    • Infrastructure current
  understanding               current situation             current situation,                      situation, demands, gap
• Informatization           • Potential demands for         demands and gap                         analysis and principles
  current situation and       information and data          analysis                              • Security objectives
  potential demands                                       • Blueprint and logic
                                                            architecture
LEARNING AND GROWTH MANAGEMENT - ERP AND TREASURY SYSTEM

                                              ERP system                                                           External systems
                                               DSS                     OA                       KM

                                            Management                                    Knowledge
                                                                     Workflow
                                               Portal                                       Library

                                                     Decision info       Workflow info           Market info
  Finance                                      Treasury Management System

               Receivable info     Notes                                                             Market info     Market Info
 Receivables                                     Fund Report         Workflow        Market Info
                                 Receivable                                                                            Providers

  General      Accounting info                    Internal         Internal                      Transaction info
                                 Settlement                                               STP                        Bank System
   Ledger                                            A/C          Settlement
                                                        Internal Bank
                Payable info       Notes           Internal        Internal          Investment Transaction info     Securities
  Payables
                                  Payable             Loan           Client          & Financing                        System

                Budget info         Fund          Supplier           Client            Risk & Compliance info        Government
  Budgeting
                                 Budgeting       Maintenance       Maintenance       Compliance                         System



                                     Supplier info           SCM                Client info

                                                 Suppliers           Clients
ANALYSIS & REPORTING – EXCEL MACROS & VBA
ANALYSIS & REPORTING – FORECASTING MODELS
ANALYSIS & REPORTING – REPORT

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My Presentation

  • 1. My Presentation Xiaopeng (Adrian) Cui 2012
  • 2. MY KNOWLEDGE AND SKILLS • Strategic planning • B usiness process management • Performa ma nce nagement B usiness • …… Knowledge Structural T hinking Research Domain My Knowledge I T Knowledge Knowledge and S kills • Fina l ma gement (including trea ncia na sury) • ERM & CRM • I T planning • Fina l services industry ncia Presentation T eamwork • UM L, SQ L & Excel • …… • ERP, B I & SOA • …… P roject Knowledge • Proj methodology ect • Proj ma gement ect na • Requirements a lysis na • Proposa & solution l • ……
  • 3. PROJECT EXPERIENCES INDUSTRIES CONSULTING SERVICES Sino-trans Group (transportation & Strategy, organization, business process, treasury, IT planning Group Treasury and logistics) Finance Companies Strategy, organization, business process, treasury, IT planning, Minmetals Group (production & trading) internal control & compliance State Development & Investment Group Strategy, organization, business process, treasury, IT planning, Finance Company (cross-industries) performance management Sinochem Group Finance Company (oil & Strategy, organization, business process, treasury, IT planning, chemical) performance management Beijing Capital International Airport Strategy, organization, business process, treasury, IT planning, Group Finance Company (airport) financial reporting, human resources China Huaneng Group Finance Company Business analysis, treasury, IT planning (energy) Everbright Bank of China (banking) Business analysis, product & solution, process, marketing, system Financial Services Hang Zhou United Bank (banking) Business analysis, CRM model, OCRM & ACRM system China Development Bank (banking) Business analysis, BI, performance analysis, management cockpit China Life Insurance (Group) Company Business analysis, risk management (insurance) STATE GRID Corporation of China Business analysis, BI, performance analysis, management cockpit, Corporations (energy) risk management China National Petroleum Corporation Business analysis, treasury management system planning (energy) Sinosteel Corporation (steel & trading) Business analysis, budgeting, treasury, IT planning Foton Motor Corporation (auto) Business analysis, auto financing
  • 4. TREASURY MANAGEMENT CONSULTATION Kno wle d g e tra ns fe r S tra te g ic p la nning P e rfo rma nc e ma na g e me nt O rg a niz a tio na l s truc ture Tre a s ury IT c o ns ulta tio n p la nning Ma na g e me n t s ys te m Ris k ma na g e me nt B us ine s s p ro c e s s
  • 5. CASH MANAGEMENT CONSULTATION Cash Mgt Consultation Business Marketing System Planning Strategy Maintenance Business Product Policies and Marketing Maintenance Analysis Design Regulations Organization Organization Government Marketing Maintenance Solutions policies Model Scope Industry Industry Marketing Detailed benchmarks Processes Services Products and Client solutions oriented Marketing Maintenance Materials Processes Cash product Future trends planning Marketing Solution
  • 6. ENTERPRISE MANAGEMENT MODEL BSC-Based Enterprise Management Model Strategic Management Contents : strategic planning, implementation and evaluation Tools : strategic map, balanced score card, KPI Financial Management Contents : costing, budgeting, financing, investing, operating funds, financial risks, performance Tools : financial statement, management report, financial management model Client and Marketing Management Balanced Contents : products/services management, CRM Score Tools : marketing mix, unified client view Card Internal Operation Management Contents : risk management, governance, organizational structure, business process Tools : ERM, BPM, BPR Learning and Growth Management Contents : culture, HR, IT Tools : VI, KM, BI, SOA
  • 7. STRATEGIC MANAGEMENT - STRATEGIC PLANNING Environment PEST & Porter Five Forces Analysis Business Value Value Chain & Supply Chain Analysis 4C Framework Strategic Competency Positioning Analysis (Convergence, Coordination, Core business, Core competency) Situation SWOT Analysis Analysis Strategic Objectives and Gap Analysis Objectives Strategic Implementation Organization & Business Information Performance Processes Technology Strategic Evaluation Evaluation & Improvement
  • 8. STRATEGIC MANAGEMENT - BUSINESS TREND ANALYSIS Sustainable Business Development Business Operation Public Image (strategic advantage) (social responsibility) Demand Finance Information High Environmental Social Management Attribute Integration Value Added Performance Performance • Visible dema nd • Comprehensive finance • I nvisible employment • Privilege value • Environmenta protection l • Employees & • I nvisible demand • Va ca lue rd • Hologra ima for phic ge • Va dded process lue-a Wa ter communities • Combined dema nd • E-finance client • Knowledge ma gement na Air Hea & sa lth fety • Continuous dema nd • E-currency • B usiness intelligence • Supply cha in Energy Equity • I ncrementa dema l nd • Risk ma gement na ma gement na Foodstuff Priva cy • Creative solution N a l resources tura D iversity Anti corruption World B usiness B ackground T ra rent nspa Liquidity T echnology Knowledge Environmental Enterprise Globa tion liza T imes & I nflation B oom Society Problems Citizen
  • 9. FINANCIAL MANAGEMENT - FINANCIAL STATEMENT The process of preparing financial statement Ana lyze Post to the Record the Prepa a re n Prepare Prepare a tra ctions nsa genera a l nd Prepa a re Adj the ust Close the entries in a usted dj financial post-closing from source subsidiary tria ba nce l la accounts accounts the journa l tria ba nce l la statements trial balance documents ledgers • Source documents (SD ) : order, sa order, sa slip les les • Ma a in ccounts (M A) : Sa revenue, Accounts receiva Reserve for bad debt les ble, • SD : ca count report, ba sta sh nk tement Sales & • SD : purcha order, invoice se • M A : Cash in ha Ca at ba nd, sh nk Collections • M A : Accounts pa ble, Fixed a ya ssets, Bank & Orders & Accumula deprecia ted tion Cash Payments Primary business activities • SD : production instruction Investing • SD : stocks, bonds, agreements Producing • M A : Ra materia Stock goods, Employee w ls, activities activities • M A : Long-term equity investment benefits pa ble ya Financing activities • SD : stocks, bonds, stock ledger, contra agreements cts, • M A : Long-term debt, B onds pa yable, Owner’s equity
  • 10. FINANCIAL MANAGEMENT - FINANCIAL ANALYSIS MODEL Liq u id ity & D e b t s tru c tu re B u s in e s s m o d e l Objective : Understanding business Re ve n u e & Pro fit g ro wth Marke tin g s trate g y core competency O p e ratin g c as h flo ws s tatu s Man ag e m e n t le ve l Present Explain reasons ( flow ) facts ( stock ) Content : Analyzing the 3 main business/financial activities ( ROE ) 1 Strategic planning / 2 Business support / 3 Market share / Investing activities Financing activities Operating activities ( Total assets ( Leverage ratio ) ( Profit margin ) turnover ) Tools : Utilizing 4 financial statements 1 Balance Sheet 2 Income Statement 3 Statement of 4 Owner’s Equity Cash Flows Statement • Fund sources & usages • Profit quality ( revenue & • Cash creating capability • Wealth • Liquidity & Mgt. ability profit’s stability and ( operating cash flows to accumulation ( retained • Liability structure & sustainability ) net income ) earnings to equity ) Financial risks • Per capita turnover & • Solvency capability • Room to grow ( market price • Intangible assets & Long- competitiveness ( operating cash flows to to book value ) term competitiveness • Sales and Mgt costs to revenue current liabilities ) • Business • Hidden liabilities & Asset & Cost controls • Business stage ( growth, constitution ( dividend & net impairments • Assets turnover & Revenue blue chip, decline, crisis ) income ) generating capability • Performance drive ( options )
  • 11. FINANCIAL MANAGEMENT - TREASURY MANAGEMENT MODEL Treasury Management Funding and FX Liquidity&Cash Control Treasury investment Other management management procedures administration management  Foreign  Capital  Liquidity forecasting  Policy  Development of  eTreasury exchange risk structure  Liquidity risk implementation procedures enablers management: management management control  Policy definition  Project and pricing,  Funding:  Limit monitoring and maintenance trade finance  Working capital hedging, term loans,  Control of turnover  Development and  Structured & currency corporate bond routines  Payment maintenance of asset finance derivatives  Investment transactions treasury systems  Tax planing  Foreign management  Bank account  Other  Enterprise wide exchange deal  LCs/guarantees arrangements and administrative risk execution:  Counterpart contracts duties management converting, receivables, risk  Cash pooling  Value-based payables management  Cash register/ management  Interest rate journal maintenance  Insurance derivatives  M&A  Leasing
  • 12. FINANCIAL MANAGEMENT - WORKING CAPITAL MANAGEMENT MODEL Cash Management Procure to pay cycle Order to cash cycle Purchase Invoice Payment Clear Invoice Payment Payment Clear Order Payment Insuranc Receipt Payment e  Manage A/P cycle (DPO)  Increase visibility to  Manage A/R cycle (DSO) MAIN STRATEGY global cash  Reduce COGS  Sustain or accelerate revenue growth  Improve cash forecasting  Reduce process costs & errors  Minimize collection float  Improve yield and reduce  Capture early pay discounts  Accelerate cash application of funding costs receivables  Increase rebate from card usage  Systematize processes and  Manage customer credit risk  Improve relationships with supply consolidate chain partners  Improve relationships with supply  Manage financial risks chain partners Working capital improvement
  • 13. CLIENT AND MARKETING MANAGEMENT – CRM MODEL Banking CRM Model Key Success Factors Understand Demand Purchase Transaction Service Repurchase 1 High quality experience Offer continuous and high quality customer experience Provide different services to diverse client base 2 Unified Client View (UCV) Account Telephone On-line Direct Branches Financial 3 Insight customer analysis Manager Banking Banking Mail Advisor 4 Whole flow and multi-channel marketing and services Sales UCV 5 Efficient account manager Customer Marketing subdivision Services based on value and Brand and demands 6 Product management Deliver demands Optimize products and from market services, and deliver value to customers Product Service 7 Performance analysis Design Design
  • 14. INTERNAL OPERATION MANAGEMENT – BUSINESS PROCESS Process Current State Objective Process Design Process Change And Orientation Planning 1.Standard process framework 7.Core business process design 11.Requirement analysis 1) Key performance indicators 1) Evaluate benefits 2.Current process investigation 2) Roles and responsibilities 2) Change definition Activities 3) Key control points 3) Quick wins 3.Best practice analysis 4.Improvement evaluation 8.Business process integration 12.Process change planning 5.Orientation and key point 9.Key business scenario 13.Report meeting 6.Report meeting 10. Report meeting 14.Knowledge transfer Result 1 Gap Analysis 3 Objective Process 4 Change Planning and 2 Orientation Implementation
  • 15. INTERNAL OPERATION MANAGEMENT – PROCESS CONTROL Define business, operation and process 1 Select control 2 Business Rules metrics chart Attribute Variables • 1: p chart for percent of sample (Y/N) Easy and economical to measure • 2: Np chart for number of sample p chart X chart (Y/N) Provide rapid feedback Np chart MA • 3: u chart for percent of sample (Num) Prevent poor quality • 4: c chart for number of sample (Num) u chart EWMA • 5: X chart for subgroup size >=2 Sensitive to process change c chart • 6: MA and EWMA chart for a rational subgroup size of 1 Confirm whether a Business Rules Calculate process is in 3 4 • 1: capable process: Cpk>=1.33 capability indices control • 2: Cp for process variation Normal Central • 3: Cpk for process location Center line Cp cause tendency Standard Upper Special Cpk deviation control limit cause Skewness Lower Shift in control limit process Kurtosis Business Rules Residuals • 1: root cause analysis Stratification • 2: manpower, machines, methods, Process improvement 5 Analysis material, measurement, environment Regression Multiple • 3: policy, procedures, plant, people analysis regression
  • 16. INTERNAL OPERATION MANAGEMENT - ERM FRAMEWORK COSO ERM Framework RISK MANAGEMENT PROCESS STRATIGIC OPERATIONS Risk Risk Identify Risk category Risk event library Report REPORTING COMPLIANCE INTERNAL ENVIRONMENT SUBSIDIARY Probability Risk BUSINESS UNIT model OBJECTIVE SETTING Risk Risks Assess DIVISION Rating Var Risk EVENT IDENTIFICATION model model map ENTITY-LEVEL Effect RISK ASSESSMENT Risk Hig h control RISK RESPONSE Ris k tran s fe r Ris k avo id CONTROL ACTIVITIES P ro b ab ility Risk Risk strategy Respond Ris k C are fu l INFORMATION & COMMUNICATION m an ag e m e n t re tain Lo w E ffe c t MONITORING S ma ll G re a t
  • 17. LEARNING AND GROWTH MANAGEMENT - IT PLANNING Strategy Enterprise Strategy • Business strategy understanding Business Information Application Infrastructure & Data System Conceptual Concept Control Control • Objectives and Security principles Logical Logic • Organization and processes • Planning and Physical budgeting Physical • Project definition Business Information & Data Application System Infrastructure & Security • Primary business • Data mangement • Application system • Infrastructure current understanding current situation current situation, situation, demands, gap • Informatization • Potential demands for demands and gap analysis and principles current situation and information and data analysis • Security objectives potential demands • Blueprint and logic architecture
  • 18. LEARNING AND GROWTH MANAGEMENT - ERP AND TREASURY SYSTEM ERP system External systems DSS OA KM Management Knowledge Workflow Portal Library Decision info Workflow info Market info Finance Treasury Management System Receivable info Notes Market info Market Info Receivables Fund Report Workflow Market Info Receivable Providers General Accounting info Internal Internal Transaction info Settlement STP Bank System Ledger A/C Settlement Internal Bank Payable info Notes Internal Internal Investment Transaction info Securities Payables Payable Loan Client & Financing System Budget info Fund Supplier Client Risk & Compliance info Government Budgeting Budgeting Maintenance Maintenance Compliance System Supplier info SCM Client info Suppliers Clients
  • 19. ANALYSIS & REPORTING – EXCEL MACROS & VBA
  • 20. ANALYSIS & REPORTING – FORECASTING MODELS
  • 21. ANALYSIS & REPORTING – REPORT