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Reframing Professional Societies
            (APICS and ISM)

                       OR:



“Let’s Go Out and Break Some Paradigms!”
                James D. Reeds
            MS, C.P.M., CPCM, CFPIM, CIRM
                   President
            ISM Silicon Valley, Inc.
                      and
            APICS Region 10 Staff


                                            1
For Your Consideration

 Present Paradigms and Paradigm Shifts
 Scientific Management as a Mental Straight Jacket
 The Evolution of Supply and Contract Management
  Thinking
 Slouching Toward the Future - The Need for
  Breakthrough Thinking
 A New Model for Supply and Contract Managers
 The Way Forward
 Q&A




                                              2
Proposition

 At the End of 2006, the Paradigms that have Guided
  the Professions of Supply Management and Contract
  Management are Obsolete.
 Symptoms:
   ♦ Absence of a Cohesive, Articulate Strategy
   ♦ Muddled Vision and Way Forward
   ♦ Confusing, Contradictory Terminology
   ♦ Empty Slogans and Dubious Marketing Campaigns
   ♦ Bleeding Membership
 Perception:
   ♦ Out of Touch with the Now and Future Business
     Environment

                                             3
Paradigm

 A Typical Example or Pattern of Something; a
  Model
 A Worldview Underlying the Theories and
  Methodology of a Particular Scientific Subject



ORIGIN Late 15th Cent.: Via Late Latin From Greek Paradeigma, From
Paradeiknunai - Show Side by Side, From Para- beside + Deiknunai - to
Show.




                                                                    4
Paradigm Shift

       A Fundamental Change in Approach or
        Underlying Assumptions.




ORIGIN 1970s: term used in the writings of Thomas S. Kuhn (1922-96),
philosopher of science.




                                                                       5
Portable Radio - Paradigm 1922




WGY Schenectady, New York, 1922
                                  Portable Crystal
                                       Radio




                                                     6
“Portable Radio” - Paradigm 2006




        Apple I-Pod Nano



                               7
On the Currency and Certainty of Knowledge


“Fifteen hundred years ago everybody knew the
earth was the center of the universe. Five hundred
years ago, everybody knew the earth was flat. And
fifteen minutes ago you knew that people were alone
on this planet. Imagine what you’ll know tomorrow.”
          Tommy Lee Jones to Will Smith - “Men in
          Black”




                                                8
Solving the Supply Management and
Contract Puzzle

 In What environment
  does Supply
  Management Operate?
 How does Supply
  Management, Contract
  Management and
  Supply Chain
  Management Interact?
 How do we make sense
  of it all?




                                    9
Supply and Contract Management Knowledge and
Professional Competencies
 People
   ♦ Where Can I find Quality Education and Training?
 Companies
   ♦ Where Can We find Competent People?
 Schools
   ♦ Where Does a Supply and/or Contract
     Management Curriculum Fit?
 Governments
   ♦ Where Can We find Competent People?
 Nation States
   ♦ Elevate Supply and Contract Management as a
     Strategic and Competitive Asset?


                                               10
For Corporations: The Ghost of Freddy Taylor
and Functional Silos
                           The Father of Scientific Management

                            Find the One Best Way
                            Choose Workers Based on
                             Task Specialization
                            Match People to the Task
                                   “Do Not Think - Just Do”
                               ♦

                            Hire Managers to Plan and
                             Control
Frederick Winslow Taylor
                                   Supervise, Reward and
      (1856-1915)              ♦
                                   Punish
                            Apply Labor Efficiency

          The Foundation of Industrial Engineering
          Top-Down - Hierarchic Organizational Structures
          Reductionism
                                                       11
For Corporations and Governments: The
              Conundrum of Compliaance
                                             Super-National
 People                                                                 National Government                 Regulators                                   Taxonomies
                                             Government
                           Social
 Process
                                                                                     Laws/Regulations                                               Regulation Models
                         Environment                         Standards Orgs
Technology
                                            Analysts                                                                    External Auditors
                                                         Competitive               Industry Best Practice
                    Stakeholders
                                                          Pressures

              Jurisdiction                                         Harmonize Internal with External
                            CEO          Senior Leadership
                      CFO                                                                                   Business Policy
                                                                            Internal Processes
                                     Board of Directors
                  CRO
                 CxO
                CxO   CGO           Audit Committee            Internal Auditors
               CxO

                                                                                                                                  OpRisk Models
             Strategy        Process
                                               Bus Proc Owners
                            Modification
                                                                            Business Process & Rules                Modeling Tools
                   
                                                                                                                  Deployment Tools
                   
                                                                      Refined Business Process & Rules
                Proj mgr, Implementers


                                                                                    Business Process Execution
             Modelling and Deployment                      Reporting                                                                                     Systems
                                                                                                                              Policy Provisioning
                              LOB execs
                                                                                 
                        CRO                                                                             Process Execution Platforms                   Storage
                                                                                
                                                                          employees
                        Risk Analysts                                                                                           Op Apps
                                               Internal Auditors                                             ISV Apps                          Network


             Operation
                                                                                             Historical Data
                                                                                                                                     Internal Events
                                                       Event Monitoring                 External Events
                                                                                                                           Sensors & Actuators
             Events
           A Unified Framework for Governance, Risk and Compliance Must Support People, Process, and Technology.
           Source: Dr. Anthony Tarantino. IBM Governance, Risk and Compliance Center of Competence. ISM Silicon
           Valley Dinner Presentation. October 19, 2006. Santa Clara, Ca. “Governance, Risk and Compliance (GRC)
           Introduction.”

                                                                                                                                                                        12
For Schools: Not Enough Degree Programs to
Meet the Demand of Industry




                                       13
For Professional Societies: Refocus and
Rebranding




                                          14
NCMA Span of Professional Certifications




                                    15
A New ISM Certification to Reflect New
Skills




                                    16
APICS - New Certification and Rebranding




                                   17
APICS New South Wales




                        18
The Evolution of Supply and Contract Management



                                                                                   Stage 5
                                                                                Value Network
                                                                                 Management




                                                                                Stage 4
                                                                            Value Chain
                                              Stage 2
   +S+C x
                                                                            Management
                                            Procurement
                                            And Contract
                                            Management
                       Stage 1
  Change            Purchasing and
    +
                       Contract
  Speed
                                                                      Stage 3
    +               Administration
Complexity                                                          Supply Chain
                                                                    Management




                                                            2000
             1970                    1980                          2010
                                                     1990



                                                    Time
                                                                                          19
The Focus of Supply Management and Contract Management Behavior


                                                                        5
The Burt-Lynch Model of Supply
    Management Evolution
                                                      4
    & Competitive Strategy




                                                                        Systemic Focus
                                            3




                                                      Strategic Focus
                            2


                                            Process
                            Transactional

                                             Focus
                  1
                               Focus
                 Clerical
                  Focus




                                                                                         20
Evolution and Focus: Supply and Contract Management Behaviors


                                                                                                                                                                5


                                                                        Stage 5
                                                                                                                                          4
                                                                     Value Network
                                                                      Management




                                                                                                                                                                     Systemic Focus
                                                                                                                                    3
                                                                      Stage 4
                                         Stage 2




                                                                                                                                              Strategic Focus
                                                                    Value Chain
                                       Procurement                                                        2
   +S+C x
                                                                    Management
                                       And Contract
                      Stage 1




                                                                                                              Transactional Focus
                                       Management
                    Purchasing




                                                                                                                                    Process
                                                                                                                                     Focus
                                                                                     1
  Change            and Contract
    +
                Administration                                 Stage 3




                                                                                         Clerical Focus
  Speed
    +                                                        Supply Chain
Complexity
                                                             Management




             1970                                     2000
                                1980                         2010
                                           1990




                                                                                                                                                                21
Behavior Orientations - Personal Mindsets
                 Past                                       Future

     Clerical           Transactional      Process
                                                            Strategic Focus   Systemic Focus
      Focus                Focus            Focus


       Reactive Behavior                               Proactive Behavior

                                        ● Risk Motivated
● Risk Averse
                                        ● Lateral Thinker
● Linear Thinker
                                        ● Embrace Complexity
● Routinized, Repetitive Actions
                                        ● Future Orientation
● Historical Precedent
                                        ● Long-Term Perspective
● Short-Term Perspective
                                        ● Guidelines
● Policies & Procedures
                                        ● Self-Directed
● Hierarchic Organizational
                                        ● Portfolio/Program/Project Management
Structure
                                        Organizational Structure
● Internal/Functional Bias (Silos)
                                        ● Process Bias
● Adversarial Relationships
                                        ● Collaborative Relationships
● Arms-Length Stance
                                        ● External/Extended-Enterprise Stance
● Fire-Fighting
                                        ● Root Cause Problem Solutions
● Expediting
                                        ● Prevention
                                                                             22
Behavior Orientations - Organizational Mindset
                     Past

    Clerical                       Transactional
     Focus                            Focus


               Reactive Behavior


                    Functional Silos
                    Frequent Functional
                     Reorganization
                    Efficiency and Resource Utilization
                    Optimization of Complexity
                    Internal Metrics
                    Hierarchic Control Structure
                    “Garrison” Mentality


                                                   23
Behavior Orientations - Organizational Mindset
                                  Future

 Process
                Strategic Focus          Systemic Focus
  Focus


              Proactive Behavior


                           Process Orientation
                       
                           Process Integration and Harmony
                       
                           System Effectiveness
                       
                           Flexibility
                       
                           Global Metrics
                       
                           Program/Project Teams
                       
                           Relationship and Alliance-Building
                       
                           Value Realized Amongst Chain and
                       
                           Network Player Innovation



                                                      24
Stage ONE - Clerical Behaviors
                                                                                                        STAGE 1. Clerical Beh a v i o r
                                                                                        VARIABLES       Tactical Bu y i n g

                                                                                                            Timely Availability,
                                                                                        Value Driver
                                                                                                            Convenienc e


                                                                                        Financial           Overhead-Cost Center
                                                                                        Impact
                                                                           Stage 5
                                                                        Value Network
                                                                         Management


                                                                                        Integration
                                                                                        Level &             No Internal Integration
                                                                                        Functional          Purchas i n g
                                                                        Stage 4
                                                                                        Elements
                                                                   Value Chain
                                       Stage 2
                                                                   Management
   +S+Cx                             Procurement
                                     and Contract
                                                                                        Basis of
                                     Management
                    Stage 1
                                                                                        Competitive         Do the Job
                Purchasing and
  Change
                                                                                        Advantage
    +
                    Contract
  Speed
    +                                                         Stage 3
                Administration
                                                                                        Performance
Complexity                                                  Supply Chain
                                                                                                            Timeliness & Efficienc y
                                                                                        Metrics
                                                            Management



                                                                                        Performance
                                                                                                            Noth i n g
                                                                                        Metrics
                                                                                                            Thomas Directory
                                                                                        Knowledge           Phone Book
             1970                                   2000
                                                                                                            Rolodex
                              1980                         2010
                                          1990

                                                                                        Supplier
                                                                                                            Personal
                                                                                        Relationships
                                                                                        Time Focus          Isolated from Cust o m e r
               1975                                                                     Environmental       Not Considered



                                                                                                                                25
Stage TWO - Transactional Behaviors
                                                                                                                STAGE 2. Transactional Behavio r
                                                                                               VARIABLES        Transactional Bid-Based Buying

                                                                                               Value Driver         Purchase P r i c e

                                                                                                                    Improve Bottom Line,
                                                                                               Financial
                                                                                               Impact               No Consideration of Revenue
                                                                                  Stage 5
                                                                                                                    Impacts
                                                                               Value Network
                                                                                Management


                                                                                               Integration
                                                                                               Level     &          Low Internal Integration
                                                                                               Functional           Procurement & Logistics
                                             Stage 2
                                                                               Stage 4
                                                                                               Elements
                                         Procurement and                  Value Chain
                                                                          Management
                                            Contract
   +S+Cx

                                          Management
                                                                                               Basis       of       Leverage Size of Buyer
                                                                                               Competitive          Power Dynamics Between
                       Stage 1
  Change            Purchasing and
                                                                                               Advantage            Buyer & Seller
    +
                       Contract
  Speed
                    Administration
    +                                                                Stage 3
                                                                                               Performance          Low Component/Unit Cost
Complexity                                                         Supply Chain
                                                                   Management
                                                                                               Metrics              On Time Delivery
                                                                                               Performance          Squeeze the Vendor
                                                                                               Metrics              Internet, Auction s
                                                                                                                    e-Commerce
                                                                                               Knowledge
                                                                                                                    “Should Cost” Analysis
             1970                                          2000
                                  1980                            2010
                                               1990

                                                                                               Supplier
                                                                                                                    Adversarial & Transact i o n a l
                                                                                               Relationships
                                                                                               Time Focus           Reactive to Cust o m e r
                                         1985                                                  Environmental        Added Cost Factor



                                                                                                                                     26
Stage THREE - Process Oriented Behaviors
                                                                                                         STAGE 3. Process Based Behavi o r
                                                                                         VARIABLES       Supply Chain Managemen t
                                                                                                            Quality
                                                                                         Value Driver       J ust In Time
                                                                                                            Total Cost of Owners h i p

                                                                                                             Improve Bottom Line
                                                                                         Financial
                                                                                                             Some Consideration of
                                                                                         Impact
                                                                                                             Revenue Impacts
                                                                            Stage 5
                                                                         Value Network
                                                                          Management

                                                                                         Integration
                                                                                                             Partial Internal Integration
                                                                                         Level &
                                                                                                             Procurement, Logistics,
                                                                                         Functional
                                                                                                             Operations, Engineering
                                                                          Stage 4
                                                                                         Elements
                                                                        Value Chain
                                           Stage 2
                                                                        Management
   +S+Cx                                 Procurement
                                                                                         Basis of
                                         and Contract
                                                                                                             Through-Put
                                                                                         Competitive
                                         Management
                                                                                                             Global Impact
                       Stage 1
                                                                                         Advantage
  Change            Purchasing and
    +
                       Contract
  Speed
                                                                   Stage 3
                                                                                         Performance         Coordination & Cos t
    +               Administration
Complexity                                                       Supply Chain
                                                                                         Metrics             Develop Suppliers
                                                                 Management
                                                                                                             Process Innovation
                                                                                         Performance
                                                                                                             Develop Requirements
                                                                                         Metrics
                                                                                                             Near Defect Free Su p p l y

                                                                                         Knowledge           Understand Suppliers
             1970                                         2000
                                  1980                           2010
                                                  1990

                                                                                         Supplier            Transactional &
                                                                                         Relationships       Collaborative
                                                        1995                             Time Focus          Responsive to Custom e r
                                                                                         Environmental       Considered As Part of T C O



                                                                                                                              27
Stage Four - Strategic Behaviors
                                                                                                              STAGE 4. Strategic Behavior
                                                                                              VARIABLES       Value Chain Management
                                                                                                                  Innovation
                                                                                              Value Driver        Top & Bottom Line
                                                                                                                  Internal Integration
                                                                                                                  Revenue & Bottom Line
                                                                                                                  Impacts
                                                                                              Financial
                                                                                                                  Increase Share Holder Value
                                                                                              Impact
                                                                                                                  Transform Innovation into
                                                                                 Stage 5
                                                                                                                  Value
                                                                              Value Network
                                                                               Management
                                                                                                                  Moderate Integration
                                                                                              Integration         Internal & External
                                                                                              Level &             Integration: Supply , R&D,
                                                                                              Functional          Logistics, Operations,
                                                                          Stage 4
                                                                                              Elements            Engineering, Marketing,
                                                                        Value Chain
                                           Stage 2
                                                                                                                  Customer Service
                                         Procurement
   +S+Cx                                                                Management
                                                                                                                  Coordination &
                                         and Contract
                                                                                              Basis of
                                         Management
                                                                                                                  Synchronicity
                                                                                              Competitive
                       Stage 1
                                                                                                                  Interconnectedness
  Change            Purchasing and
                                                                                              Advantage
    +
                                                                                                                  Relationships & Trus t
                       Contract
  Speed
                    Administration
    +                                                               Stage 3
Complexity
                                                                                              Performance        Speed, Effectivenes s
                                                                  Supply Chain
                                                                  Management
                                                                                              Metrics            Monitor Supply Environmen t
                                                                                                                 Speed & Integration,
                                                                                              Performance
                                                                                                                 Design Supply Base,
                                                                                              Metrics
                                                                                                                 Integrated Supply Strategy
                                                                                                                 Understand Industries,
                                                                                              Knowledge
                                                                                                                 Supply Base
             1970                                         2000
                                  1980                           2010
                                                 1990

                                                                                              Supplier           Transactional, Collaborative,
                                                                                              Relationships      & Alliance
                                                          2006                                Time Focus         Pro-Active To Custom e r
                                                                                                                 Pro-Active as Market
                                                                                              Environmental
                                                                                                                 Differentiator for Custom e r


                                                                                                                                      28
Stage FIVE - Systemic Behaviors
                                                                                                         STAGE 5. Systemic Behavior
                                                                                         VARIABLES       Value Network Managemen t
                                                                                                             Total Value Impact
                                                                                                             Innovation
                                                                                         Value Driver        Costs
                                                                                                             Revenue
                                                                                                             Speed

                                                                                                            Present & Future Revenue
                                                                                         Financial
                                                                                                            Bottom Line impacts
                                                                                         Impact
                                                                            Stage 5
                                                                                                            Supplier & Stakeholder Impact
                                                                         Value Network
                                                                          Management
                                                                                                            Full Internal & External
                                                                                         Integration        Integration: Supply,
                                                                                         Level &            Procurement, Logistics,
                                                                                         Functional         Operations, Engineering, R&D,
                                                                             Stage 4
                                                                                         Elements           Sales, Marketing, Service,
                                                                        Value Chain
                                           Stage 2
                                                                                                            Customer’s Strat e g y
                                                                        Management
                                         Procurement
   +S+Cx
                                                                                                            Hyper-Competition
                                                                                         Basis of
                                         and Contract
                                                                                                            Technology Hybridization
                                         Management
                                                                                         Competitive
                                                                                                            Speed, Innovation, &
                       Stage 1
                                                                                         Advantage
  Change                                                                                                    Customization
                    Purchasing and
    +
                       Contract
                                                                                                            Innovation, Synchronicity
  Speed
                                                                                         Performance
                    Administration
    +                                                              Stage 3
                                                                                                            Synergy
                                                                                         Metrics
Complexity                                                       Supply Chain
                                                                                                            Monitor Customer Environment
                                                                 Management
                                                                                                            New Processes, Systems
                                                                                         Performance
                                                                                                            Solutions
                                                                                         Metrics
                                                                                                            Leverage Supplier Technology
                                                                                                            Customer’s Future Needs
                                                                                         Knowledge          Industry Trends
                                                                                                            Connect i v i t y
                                                                                                            Multi-Dimensional
             1970                                        2000
                                  1980                          2010
                                                1990
                                                                                         Supplier
                                                                                                            Collaborative, Networked
                                                                                         Relationships
                                                                                                            Vision & Values Bas e d
                                                        2006                             Time Focus         Pre-Active with Custom e r
                                                                                                            Pre-Active with Customer to
                                                                                         Environmental
                                                                                                            Reengineer as Added Value




                                                                                                                               29
Harmonization: Toward Relationship and Alliance
                          Management




  Supplier          Customer                       Supplier    Customer
Relationship       Relationship                  Relationship Relationship
Management         Management                    Management Management




               1                                            2


                                  Alliance and
                                  Relationship
                                  Management




                                       3

                                                                        30
31
Toward Systems Simulation Capabilities




                                    32
Adopting a Process View of The Business and
                    the
               Value Chain

           Change Processes                           Change Processes                           Change Processes




                                                        Work Process



                                                        Work Process
      Decision    Communications     Organizational
      Making      Processes          Learning
      Processes                      Processes


        Behavioral       Processes                       Decision   Communi-    Organizational
                                                                     cations
                                                         Making                    Learning
                                                        Processes   Processes     Processes



                                                       TIME




 Moving From Functional Silos to Process-Focused Project
 Teams

                                                                                                                    33
Contact Information

 Jim Reeds
 Address
       jaydr@mindspring.com
   ♦



 767 Santa Barbara Road,
Berkeley, California 94705
USA




                              34

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Break Some Paradigms

  • 1. Reframing Professional Societies (APICS and ISM) OR: “Let’s Go Out and Break Some Paradigms!” James D. Reeds MS, C.P.M., CPCM, CFPIM, CIRM President ISM Silicon Valley, Inc. and APICS Region 10 Staff 1
  • 2. For Your Consideration  Present Paradigms and Paradigm Shifts  Scientific Management as a Mental Straight Jacket  The Evolution of Supply and Contract Management Thinking  Slouching Toward the Future - The Need for Breakthrough Thinking  A New Model for Supply and Contract Managers  The Way Forward  Q&A 2
  • 3. Proposition  At the End of 2006, the Paradigms that have Guided the Professions of Supply Management and Contract Management are Obsolete.  Symptoms: ♦ Absence of a Cohesive, Articulate Strategy ♦ Muddled Vision and Way Forward ♦ Confusing, Contradictory Terminology ♦ Empty Slogans and Dubious Marketing Campaigns ♦ Bleeding Membership  Perception: ♦ Out of Touch with the Now and Future Business Environment 3
  • 4. Paradigm A Typical Example or Pattern of Something; a Model A Worldview Underlying the Theories and Methodology of a Particular Scientific Subject ORIGIN Late 15th Cent.: Via Late Latin From Greek Paradeigma, From Paradeiknunai - Show Side by Side, From Para- beside + Deiknunai - to Show. 4
  • 5. Paradigm Shift A Fundamental Change in Approach or Underlying Assumptions. ORIGIN 1970s: term used in the writings of Thomas S. Kuhn (1922-96), philosopher of science. 5
  • 6. Portable Radio - Paradigm 1922 WGY Schenectady, New York, 1922 Portable Crystal Radio 6
  • 7. “Portable Radio” - Paradigm 2006 Apple I-Pod Nano 7
  • 8. On the Currency and Certainty of Knowledge “Fifteen hundred years ago everybody knew the earth was the center of the universe. Five hundred years ago, everybody knew the earth was flat. And fifteen minutes ago you knew that people were alone on this planet. Imagine what you’ll know tomorrow.” Tommy Lee Jones to Will Smith - “Men in Black” 8
  • 9. Solving the Supply Management and Contract Puzzle  In What environment does Supply Management Operate?  How does Supply Management, Contract Management and Supply Chain Management Interact?  How do we make sense of it all? 9
  • 10. Supply and Contract Management Knowledge and Professional Competencies  People ♦ Where Can I find Quality Education and Training?  Companies ♦ Where Can We find Competent People?  Schools ♦ Where Does a Supply and/or Contract Management Curriculum Fit?  Governments ♦ Where Can We find Competent People?  Nation States ♦ Elevate Supply and Contract Management as a Strategic and Competitive Asset? 10
  • 11. For Corporations: The Ghost of Freddy Taylor and Functional Silos The Father of Scientific Management  Find the One Best Way  Choose Workers Based on Task Specialization  Match People to the Task “Do Not Think - Just Do” ♦  Hire Managers to Plan and Control Frederick Winslow Taylor Supervise, Reward and (1856-1915) ♦ Punish  Apply Labor Efficiency The Foundation of Industrial Engineering Top-Down - Hierarchic Organizational Structures Reductionism 11
  • 12. For Corporations and Governments: The Conundrum of Compliaance Super-National People National Government Regulators Taxonomies Government Social Process Laws/Regulations Regulation Models Environment Standards Orgs Technology Analysts External Auditors Competitive Industry Best Practice Stakeholders Pressures Jurisdiction Harmonize Internal with External CEO Senior Leadership CFO Business Policy Internal Processes Board of Directors CRO CxO CxO CGO Audit Committee Internal Auditors CxO OpRisk Models Strategy Process Bus Proc Owners Modification Business Process & Rules Modeling Tools   Deployment Tools  Refined Business Process & Rules Proj mgr, Implementers Business Process Execution Modelling and Deployment Reporting Systems Policy Provisioning LOB execs  CRO Process Execution Platforms Storage  employees Risk Analysts Op Apps Internal Auditors ISV Apps Network Operation Historical Data Internal Events Event Monitoring External Events Sensors & Actuators Events A Unified Framework for Governance, Risk and Compliance Must Support People, Process, and Technology. Source: Dr. Anthony Tarantino. IBM Governance, Risk and Compliance Center of Competence. ISM Silicon Valley Dinner Presentation. October 19, 2006. Santa Clara, Ca. “Governance, Risk and Compliance (GRC) Introduction.” 12
  • 13. For Schools: Not Enough Degree Programs to Meet the Demand of Industry 13
  • 14. For Professional Societies: Refocus and Rebranding 14
  • 15. NCMA Span of Professional Certifications 15
  • 16. A New ISM Certification to Reflect New Skills 16
  • 17. APICS - New Certification and Rebranding 17
  • 18. APICS New South Wales 18
  • 19. The Evolution of Supply and Contract Management Stage 5 Value Network Management Stage 4 Value Chain Stage 2 +S+C x Management Procurement And Contract Management Stage 1 Change Purchasing and + Contract Speed Stage 3 + Administration Complexity Supply Chain Management 2000 1970 1980 2010 1990 Time 19
  • 20. The Focus of Supply Management and Contract Management Behavior 5 The Burt-Lynch Model of Supply Management Evolution 4 & Competitive Strategy Systemic Focus 3 Strategic Focus 2 Process Transactional Focus 1 Focus Clerical Focus 20
  • 21. Evolution and Focus: Supply and Contract Management Behaviors 5 Stage 5 4 Value Network Management Systemic Focus 3 Stage 4 Stage 2 Strategic Focus Value Chain Procurement 2 +S+C x Management And Contract Stage 1 Transactional Focus Management Purchasing Process Focus 1 Change and Contract + Administration Stage 3 Clerical Focus Speed + Supply Chain Complexity Management 1970 2000 1980 2010 1990 21
  • 22. Behavior Orientations - Personal Mindsets Past Future Clerical Transactional Process Strategic Focus Systemic Focus Focus Focus Focus Reactive Behavior Proactive Behavior ● Risk Motivated ● Risk Averse ● Lateral Thinker ● Linear Thinker ● Embrace Complexity ● Routinized, Repetitive Actions ● Future Orientation ● Historical Precedent ● Long-Term Perspective ● Short-Term Perspective ● Guidelines ● Policies & Procedures ● Self-Directed ● Hierarchic Organizational ● Portfolio/Program/Project Management Structure Organizational Structure ● Internal/Functional Bias (Silos) ● Process Bias ● Adversarial Relationships ● Collaborative Relationships ● Arms-Length Stance ● External/Extended-Enterprise Stance ● Fire-Fighting ● Root Cause Problem Solutions ● Expediting ● Prevention 22
  • 23. Behavior Orientations - Organizational Mindset Past Clerical Transactional Focus Focus Reactive Behavior  Functional Silos  Frequent Functional Reorganization  Efficiency and Resource Utilization  Optimization of Complexity  Internal Metrics  Hierarchic Control Structure  “Garrison” Mentality 23
  • 24. Behavior Orientations - Organizational Mindset Future Process Strategic Focus Systemic Focus Focus Proactive Behavior Process Orientation  Process Integration and Harmony  System Effectiveness  Flexibility  Global Metrics  Program/Project Teams  Relationship and Alliance-Building  Value Realized Amongst Chain and  Network Player Innovation 24
  • 25. Stage ONE - Clerical Behaviors STAGE 1. Clerical Beh a v i o r VARIABLES Tactical Bu y i n g Timely Availability, Value Driver Convenienc e Financial Overhead-Cost Center Impact Stage 5 Value Network Management Integration Level & No Internal Integration Functional Purchas i n g Stage 4 Elements Value Chain Stage 2 Management +S+Cx Procurement and Contract Basis of Management Stage 1 Competitive Do the Job Purchasing and Change Advantage + Contract Speed + Stage 3 Administration Performance Complexity Supply Chain Timeliness & Efficienc y Metrics Management Performance Noth i n g Metrics Thomas Directory Knowledge Phone Book 1970 2000 Rolodex 1980 2010 1990 Supplier Personal Relationships Time Focus Isolated from Cust o m e r 1975 Environmental Not Considered 25
  • 26. Stage TWO - Transactional Behaviors STAGE 2. Transactional Behavio r VARIABLES Transactional Bid-Based Buying Value Driver Purchase P r i c e Improve Bottom Line, Financial Impact No Consideration of Revenue Stage 5 Impacts Value Network Management Integration Level & Low Internal Integration Functional Procurement & Logistics Stage 2 Stage 4 Elements Procurement and Value Chain Management Contract +S+Cx Management Basis of Leverage Size of Buyer Competitive Power Dynamics Between Stage 1 Change Purchasing and Advantage Buyer & Seller + Contract Speed Administration + Stage 3 Performance Low Component/Unit Cost Complexity Supply Chain Management Metrics On Time Delivery Performance Squeeze the Vendor Metrics Internet, Auction s e-Commerce Knowledge “Should Cost” Analysis 1970 2000 1980 2010 1990 Supplier Adversarial & Transact i o n a l Relationships Time Focus Reactive to Cust o m e r 1985 Environmental Added Cost Factor 26
  • 27. Stage THREE - Process Oriented Behaviors STAGE 3. Process Based Behavi o r VARIABLES Supply Chain Managemen t Quality Value Driver J ust In Time Total Cost of Owners h i p Improve Bottom Line Financial Some Consideration of Impact Revenue Impacts Stage 5 Value Network Management Integration Partial Internal Integration Level & Procurement, Logistics, Functional Operations, Engineering Stage 4 Elements Value Chain Stage 2 Management +S+Cx Procurement Basis of and Contract Through-Put Competitive Management Global Impact Stage 1 Advantage Change Purchasing and + Contract Speed Stage 3 Performance Coordination & Cos t + Administration Complexity Supply Chain Metrics Develop Suppliers Management Process Innovation Performance Develop Requirements Metrics Near Defect Free Su p p l y Knowledge Understand Suppliers 1970 2000 1980 2010 1990 Supplier Transactional & Relationships Collaborative 1995 Time Focus Responsive to Custom e r Environmental Considered As Part of T C O 27
  • 28. Stage Four - Strategic Behaviors STAGE 4. Strategic Behavior VARIABLES Value Chain Management Innovation Value Driver Top & Bottom Line Internal Integration Revenue & Bottom Line Impacts Financial Increase Share Holder Value Impact Transform Innovation into Stage 5 Value Value Network Management Moderate Integration Integration Internal & External Level & Integration: Supply , R&D, Functional Logistics, Operations, Stage 4 Elements Engineering, Marketing, Value Chain Stage 2 Customer Service Procurement +S+Cx Management Coordination & and Contract Basis of Management Synchronicity Competitive Stage 1 Interconnectedness Change Purchasing and Advantage + Relationships & Trus t Contract Speed Administration + Stage 3 Complexity Performance Speed, Effectivenes s Supply Chain Management Metrics Monitor Supply Environmen t Speed & Integration, Performance Design Supply Base, Metrics Integrated Supply Strategy Understand Industries, Knowledge Supply Base 1970 2000 1980 2010 1990 Supplier Transactional, Collaborative, Relationships & Alliance 2006 Time Focus Pro-Active To Custom e r Pro-Active as Market Environmental Differentiator for Custom e r 28
  • 29. Stage FIVE - Systemic Behaviors STAGE 5. Systemic Behavior VARIABLES Value Network Managemen t Total Value Impact Innovation Value Driver Costs Revenue Speed Present & Future Revenue Financial Bottom Line impacts Impact Stage 5 Supplier & Stakeholder Impact Value Network Management Full Internal & External Integration Integration: Supply, Level & Procurement, Logistics, Functional Operations, Engineering, R&D, Stage 4 Elements Sales, Marketing, Service, Value Chain Stage 2 Customer’s Strat e g y Management Procurement +S+Cx Hyper-Competition Basis of and Contract Technology Hybridization Management Competitive Speed, Innovation, & Stage 1 Advantage Change Customization Purchasing and + Contract Innovation, Synchronicity Speed Performance Administration + Stage 3 Synergy Metrics Complexity Supply Chain Monitor Customer Environment Management New Processes, Systems Performance Solutions Metrics Leverage Supplier Technology Customer’s Future Needs Knowledge Industry Trends Connect i v i t y Multi-Dimensional 1970 2000 1980 2010 1990 Supplier Collaborative, Networked Relationships Vision & Values Bas e d 2006 Time Focus Pre-Active with Custom e r Pre-Active with Customer to Environmental Reengineer as Added Value 29
  • 30. Harmonization: Toward Relationship and Alliance Management Supplier Customer Supplier Customer Relationship Relationship Relationship Relationship Management Management Management Management 1 2 Alliance and Relationship Management 3 30
  • 31. 31
  • 32. Toward Systems Simulation Capabilities 32
  • 33. Adopting a Process View of The Business and the Value Chain Change Processes Change Processes Change Processes Work Process Work Process Decision Communications Organizational Making Processes Learning Processes Processes Behavioral Processes Decision Communi- Organizational cations Making Learning Processes Processes Processes TIME Moving From Functional Silos to Process-Focused Project Teams 33
  • 34. Contact Information  Jim Reeds  Address jaydr@mindspring.com ♦  767 Santa Barbara Road, Berkeley, California 94705 USA 34