Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Company Profile
1. Introduction
2. About MSK
3. Policy
a. Vision.
b. Mission.
c. Philosophy.
d. Objectives.
4. Project Management Consulting-Specific Services
"MSK wewillbeyourpartnersonyour professionallyway"
a. Phase #1(Company assessment)
b. Phase #2(Company Reengineering)
c. Phase #3(Rehabilitation ofkeypersons)
d. Phase #4(Pre-implementation ofMSK automatedsolution)
i. Project Management Office (PMO)
1. (PMO)Description
2. (PMO) scope of work
e. Phase #5(implementation ofMSKautomated solution)
5. MSK Products (Project Management Software & Solutions Packages)
a. MSK solution for Contractors
b. MSK solution for Owners
c. MSK solution for Consultants
d. MSK solution for Leed (Green Projects)
6. MSK Solutions' scope of work.
7. MSK solutions features
8. Key Benefits & its Features
a. Portfolio and Project Management
b. Project Control Management
c. Contract Administration and Management
d. Document management
e. Financial management
f. Reporting
g. Dashboard management
h. Issues & Risk management
i. BI-lingual Interface
j. Stakeholders and Collaboration Management
k. Quality Management
l. Alerting
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
m. Multi-projects database and Security System
9. Why MSK Solutions?
10. Customers
11. Case study
12. Training services……… (PMP) , (Project Management On job Training)
13. Custom support solutions
14. Contact us.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Dear Prospective Client,
Thank you for the opportunity and privilege to introduce the services offered by MSK
(Management Solutions Keys) which provide you with A Construction Management firm is
only as good as its reputation. That reputation is earned by the ability to consistently
deliver projects on time and within budget. The inclusion of MSK as Construction
Manager and a member of your team offer you the following advantages
About MSK
MSK was established in 2010 In order to developed A Construction Management firm
MSK has main team work consists of a qualified and experienced group of construction
engineers whose certified in PMP, IPMA, Thus, it is clear that MSK solutions was
developed through the construction operation room in order to solving all the
construction problems in the communications, time, cost and Quality.
Vision
Philosophy
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Mission Objectives
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Project Management Consulting (Specific Services)
MSK wewill beyourpartners onyour professionally way.
In addition, MSK provide specific professional services to our clients, the above listed
pre-contract and post contract services can also be provided as service on demand,
meaning, Clients can select a specific service during a specific phase of a project where
MSK can carry out such required.
By offering such a broad range of specific professional services it becomes possible to
provide more depth to the firm’s approach to project management, thus ensuring
maximum quality, continuity and efficiency in the execution of any project’s mandate.
Services:-
Phase #1(Company assessment)
 Company SWOT analysis.
 Organization Maturity and Capability Assessment.
 Final report for the company assessment.
Phase #2(Company Reengineering)
 Reengineering
 Establishment of Organization Chart
 Establishment of a PMO Structure …………………….See PMO section.
 Claim Management and Disputed Resolution
Phase #3(Rehabilitation ofkeypersons)
 Special Assignments.
 Training and Development.
 PMP training course.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
 Project Management on job Training & Orientation.
Phase #4(Pre-implementation ofMSK automated solution)
Phase #5(implementation ofMSKautomated solution)
Project Management Office (PMO)
 MSK qualified team Responsible for Management and Administration of
Establishment ,Setup ,Development and Implementation of a Project Management
Office (PMO) .Which has a some of the following key Features:
 A complete set of integrated construction management systems (All system
features are built and owned in-house), Outstanding solutions for the entire
project management life-cycle and Automated gathering of project and
program information to be used by the executives for decision making
purposes.
 Provide Centralized Vision / Linking People, Process and Tools.
 All Stakeholders get the right information at the right time.
 Provide and Use the Key Performance Indicators. (KPI.s) to evaluate and
make decision.
 Provide and Use the SWOT Analysis (Strength-Weakness-Opportunities-
Treats) for Support Strategic Decision.
 Shared and Coordinated resources across all projects administered by the
PMO.
 Identification and Development of project management methodology, best
practices, and standards.
 Clearinghouse and Management for project policies, procedures, templates,
and other shared documentation.
 A mentoring platform for project managers.
 Central monitoring of all PMO project timelines and budgets, usually at the
enterprise level.
 Centralized repository and management for both shared and unique risks for
all projects
 Responsible for helping organizations execute, govern, and measure their projects
to improve business performance.
 Design and Development of project management methodology.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
 Appling project and portfolio management processes and practices to drive
operational efficiency for the clients.
 Providing guidance for staff at all levels of the organization on how to manage and
deliver projects.
PMO Scope of work
Project Preliminary Meeting
Develop a Project Management Office Policy
Preparation Of KICK-OFF Meeting Documentations
Project KICK-OFF Meeting
Project Initiation
Develop a Business case & Gap Analysis and Feasibility
Develop a Projects Daily reports
Develop the Project Charter
Determine & Acquire the Project team
Establish the Project Office
Initiation Phase Review
Project Initiation Phase Completion
Project Initiation Phase Implementation Starting
Project Planning
Project Status Report
Create Project Scope Statement
Define the Work Break Down structure
Create a Project Schedule
Create a Resource Plan
Create a Financial Plan
Estimate Costs
Determine Budget
Create a Risk Plan
Perform Risk identification
Perform Qualitative & Quantitative Risk analysis
Perform Risk response plan
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Create a Quality Plan
Define the Quality targets
Create a Quality assurance plan
Create a Quality control plan
Define the Quality Process
Project Planning Phase (Stage-1) Implementation Starting
Create a Communication Plan
Identify Stakeholders
Identify the communications requirements
Set Up a communications schedule
Define the communications process
Create a Procurement Plan
Identify the Procurement requirements
Research the Market offering available
Create a Procurement schedule
Define the Procurement process
Contact the Suppliers
Define the selection process
Issue a statement of work
Issue a request for information
Issue a request for proposal
Create supplier contact
Create an Acceptance Plan
List of acceptance criteria
MSK Products (Software and Tools Project Management
Solutions Packages):-
MSK for Contractors………………..
MSK for Owners……………………..
MSK for Consultants………………..
MSK for Leed (Green Projects)…….
MSK Solutions is focused on being a true technology partner to customers and
committed for helping the construction companies to be more successful through 17
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
modules are linked between all the stockholders and departments in the Project and a
Portfolio of projects.
MSK Solutions' modules scope of work:-
 Planning Management.
 Contracts Management.
 Quality Management.
 Sub-Contractors Management.
 Cash flow Management.
 Cost Management.
 Statement and invoice Management.
 DCM Document Control & Archiving Management.
 Inventory Management.
 Materials Management.
 Drawings Management.
 Consumables Management & leveling.
 Claims Management.
 Penalties Management.
 Labors Management & Leveling.
 Procurement Management.
 Concrete Pouring Management.
 Safety Management.
 HR Management.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
MSK solutions features:-
1. Provide the contractors, owners, consultant and leed projects the necessary optimal
control tools for tracking leads, creating estimates / resources plans, managing
subcontractors / suppliers’ bids, collaborating on documents (RFIs, Submittals,
Transmittals, and Variation Orders), tracking schedules / quality / safety, and managing
project budgets and changes. With its comprehensive statistical analysis to analyze
project information.
2. The optimized communications tool and between all departments and project members.
3. Effectively control the schedules, plans and actual progress for the successful completion
of projects through a clear central vision about the status of all the company’s projects or
a particular project or a particular item of work.
4. Evaluate the projects quality through accurate information and realistic process.
5. Controlling the cost on time to take corrective actions in the right time.
6. No need to any supporting for providing any required reports, because all the realistic
information are available for those involved in decision-making (because the strength and
accuracy of the timing of the resolution go).
7. Show the pros and cons of each project to be taken into account during similar projects
and by establishing a database of information about the company projects which can refer
to it at any time. (Lessons learned)
8. Effective mechanism for keeping track of the documents. (Document control)
9. Emphasis on the no redundant of tasks and efforts, thus achieving full utilization of the
effort of all the human resources at the same time.
10. The availability of the benchmarking through a good and accurate indicators to measure
the performance, which is allowing to be developed and improved.
11. Giving the ability to perform acts of larger size from business volume without concern to
control the time, cost and quality required.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
12. Strengthen the value of the company business and achieving customer satisfaction.
13. MSK solutions provide the flexibility to be tailored according the company business.
14. You can you use MSK Solution with a very competitive price.
15. You can you use MSK Solutions any time any where
Key Benefits
Portfolio and Project Management
Portfolio and Project Management is a management process designed to help an
organization acquire and view information about all of its projects. MSK solution
provides the individual listings in the Programs/Projects and develop a "big picture” view
and a deeper understanding of the collection as a whole.
MSK gives project managers the ability to bring in every project on schedule and within
budget with easy-to-use tools whether in the office, on the road, or at a job site.
With centralized, critical, real-time information and job cost tracking tools, project
managers can:-
Save time and cut costs
Increase control and minimize risk
Maximize efficiency and productivity
Better execute projects for maximum profitability
Gain insight for confident decisions
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Project Control Management
MSK solution has all the necessary features to ensure that the project manager keeps
control of the projects. This is achieved by regular reporting of issues, risks and overall
progress. A Project that is not controlled is out of control.
Contract Administration and Management
MSK solution provides proactive Contract management capabilities and gain a deeper
and more contextualized understanding of the risks, issues, obligations, progress,
financial and benefits associated with each contract. As a result, the organizations more
effectively manage business relationships with both vendors and customers.
The Contract Management function will allow you enter and manage project contracts. It
will manage the life-cycle of a contact to ensure the success of the project. The
Management of Contract starts from the tendering stage up to closing of the project.
MSK solution provides the necessary modules to cover the process of the Contract
Management of a project
Document Management
A paperless MSK solution supports the creation, management, distribution, publishing,
and searching for information. It covers the complete lifecycle of the pages on your
system, from providing simple tools to create the content, publish, and finally archiving.
The Document Management Module will allow user to store, access, view, and manage
a wide spectrum of document formats. This will provide full document control at all
levels. Complete document control and management process, including documents
uploading, search, document categorization, distribution, advance archiving system, 3D
viewing capabilities and tasks and issues assignment features.
Financial Management
The financial management module is capable of managing project costs, cost variations
related to change orders and produce interim payments. The initial cost planning for
each project is done within this module.
Issues and change variations will affect the revised costs and financial numbers of
project and reflect through the costs and budgets of projects.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
The Costs can be compared with the project completion data with graphical charts such
as S-Curves.
The system will also allow other types of comparisons such as planned versus actual
and time progress versus financial progress.
Data within the Cost Management module will feed the Program and Portfolio
Management modules allowing users to view the overall progress of programs and take
future effective decisions for better benefits.
The cost management will be complimented with dashboard parts which will display in
real-time overall costs, project cost progression to the different user communities. The
information will be personalized to the different users viewing their dashboard
Reporting
MSK construction project management Solution offers high level executive reports with
integration with advance photo album capabilities.
MSK construction project management Solution offers the possibility to store, generate,
customize and build reports via its Reports functionality.
This allows great flexibility for reporting and report customization. All reports are
generated in PDF or Excel which makes it easy to store, print and export the system
data.
MSK construction project management Solution offers the ability to report on portfolio-
wide data, or to drill down and view the details of individual project data.
MSK construction project management Solution has robust action logging so that users
can report on exactly who has done what in the system. You'll always be able to see the
most recent actions taken as part of the construction project management process.
With MSK construction project management Solution you will be able to integrate data
from multiple sources and across all MSK modules, create easy to read graphs,
standardize data across your organization and report on trends – all without slowing
down your operating system.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Dashboard Management
The Project Dashboard page provides a useful "dashboard overview" of the current
status of the projects. By viewing MSK's unique dashboard chart, any user can quickly
see that status of key items on a project. Requests-for-Information (RFIs), change
orders, etc.
With MSK construction project management Solution, you will have all of the tools that
you need to manage your projects, from bid to completion. Integration with the MSK
modules allows you and your project managers to access critical details related to the
customer, inventory, equipment,. .etc to make profitable decisions using real-time
information.
Display the Key Performance Indicators you want on the dashboard.
The dashboard in MSK construction project management Solution is designed to
provide overall information and status of items such as:-
 Today’s Weather
 Latest News
 Project/Contract Task Assignments.
 Chart Project/Contract Completion Status
 Project/Contract Tasks Status Project/Contract
 Snag List Project/Contract S-Curve Project/Contract
 Progress Status
 Project/Contract Risk Status Register
Issues & Risk Management
MSK construction project management Solution allows user to track issues, share
concerns, register risks and categorize the different types of issues in order to act
accordingly by type. History tracking is kept in order to see the evolution of all the
issues. It is then possible to see the ownership changes and durations between each of
them.
In case of variations (change in plan, change in specifications) users can establish
corrective actions and apply time limits in order to control resolution times. Corrective
actions will also update the actual project durations.
The system collaboration tools integrate with risk/issue management by notifying
concern parties, allowing them to share information and effectively communicate by
commenting the different issues and risks.
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
The functionality will be complimented with dashboard parts which will display in real-
time risks, issues and concerns to the different user communities. The information will
be personalized to the different users viewing their dashboard.
BI-lingual Interface
As construction projects get larger, so do project teams. MSK allows your company to
work with the most talented engineers, consultants, vendors, subcontractors and project
managers, regardless of what language they prefer to work in.
MSK’s user interface can be set to display in any two languages "Arabic, English, Latin
American Spanish, Italian, France, German ...etc"
Language preferences can be set at the user level.
Makes collaboration easier for international project teams.
Additional Services:-
Stakeholders and Collaboration Management
MSK construction project management Solution a full collaboration among all
stakeholders and users of the system with advanced live notification system. Such
collaboration leads to facilitation of decision making, flow of information and keep all
users up to date.
Time Management
MSK construction project management Solution allows recording and reporting on
projects progress throughout the lifecycle of the projects. It can host Primavera Project
Planner under the umbrella of the system and provide a time control over the tasks and
information in the system.
Quality Management
The feature will allow you to manage and track all the logistics and processes of a
Construction Site. It will ensure that all the responsibilities are identified and managed to
ensure the successful management of a site. This will integrate will other functions in
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
the system.
The system includes the following site modules:
 Inspection Requests
 Cost Work
 S-Curve Generator
 Snag List
 Meeting Minutes Repository
 Insurance Registry
 Issues Generator
 Action Generator
 Tasks Generator
 Request for Information
 Payment Generator
 Variation Order Generator
 Site Work Instruction Registry
 Submittal Number Generator
 Consultants/Contractors Directory
Alerting
MSK construction project management Solution core has a built-in notification system.
Administrators can create alert notifications on any task driven functionality and any
date driven form. They can control the notification content, the related entities to be
alerted and what tasks shall have notifications. Since any action within the system is a
query to the system to execute a task, task notification can basically be setup for any
action within the system.
Several notifications can be setup for different user types. For example, when a project
is created administrators can setup a notification for the owner, one for the project
manager and one for them main consultant. Notifications are sent to record related
persons, organizations and/or specific users dynamically.
Also, Date driven notifications can be setup for any date/time field within the system.
The same concepts apply to the date notifications as administrators can setup the
content and dynamic entities that will be notified.
Multi-projects database and Security System
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
MSK construction project management Solution has a custom designed database
architecture that will allow maximum flexibility with multi-projects and communities to
optimize its functionalities and performance.
The database is totally secured with four different layers of security systems.
Back-up is automatically performed with the latest technology. All data is backed-up on
a daily, weekly, and monthly basis.
Why MSK?
1-Because you have the following challenges: -
 Project over budget.
 Delaying in the project’s time schedule.
 Weakness and lack of quality level.
 Safety & security not under control.
 Waste of materials.
2-MSK gives you the solutions: -
 Optimal and practical solution.
 Manage the project budget in an effective way.
 Manage the project time schedule in a realistic way.
 Control the project quality in a practical way.
3-MSK solutions are the best because:-
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
 Proved the efficiency and effectiveness with our clients in Egypt and Qatar.
 Based on (PMI) rules and Methodologies.
 The Strategic links of projects.
 MSK team work consists of qualified and experienced construction engineers who
are certified in PMP, IPMA.
 Helping & prepared the whole company process For ISO.
 Meeting the requirements of the (LEED Projects)
Costumers:-
Ayaan El Sharq Construction - Doha, Qatar
Contrad - Cairo, Egypt
Alwaly - Cairo, Egypt
Case Study 1
Ayaan Project
The Client:
Ayaan El Sharq Construction - Qatar, Doha
Client Objectives:
1. ..
2. ..
3. ..
The Process:
1. ..
2. ..
3. ..
Conclusion:
Lessons Learned:
1. ..
2. ..
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
3. ..
Case Study 2
Contrad Project
The Client:
Contrad - Cairo, Egypt
Client Objectives:
1. ..
2. ..
3. ..
The Process:
1. ..
2. ..
3. ..
Conclusion:
Lessons Learned:
1. ..
2. ..
3. ..
Custom support solutions
Telephone Support
We will sit down with you and examine your support needs. We will then work with you to
quickly assemble a customized team of support professionals with the phone support experience
to best meet the unique needs of our solutions.
E-mail Support
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
We will examine your current and projected e-mail support traffic in order to make sure every
valuable customer correspondence is handled quickly, efficiently, and in a courteous manner.
Online Support
We can provide support professionals to communicate with our web site visitors through chat
based support our solutions.
Our support professionals are experts at communicating technical knowledge at a level
appropriate to that particular customer
Training
Cairo Office Doha Office
129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar
Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932
Mobile: (+2) 01001515394
E-mail: info@mskvision.com www.mskevision.com
Manageme nt Solutions Keys EmpoweringConstructiontoSucceed
Contact us:-
QATAR
 Rufaa tower , old salata P.O: Box 32367 Doha, Qatar
 Phone: +97444133717
 Fax: +97444133799
 Mobile : +97466243932
 Mobile : +97455962449
EGYPT
 129 Al Merghany St. MasrAlgedida Cairo, Egypt
 Phone: +224148367
 Fax: +224148369
 Mobile : +201001515394
 Mobile : +201111888039
info@mskvision.com
www.mskvision.com

MSK Profile

  • 1.
    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Company Profile 1. Introduction 2. About MSK 3. Policy a. Vision. b. Mission. c. Philosophy. d. Objectives. 4. Project Management Consulting-Specific Services "MSK wewillbeyourpartnersonyour professionallyway" a. Phase #1(Company assessment) b. Phase #2(Company Reengineering) c. Phase #3(Rehabilitation ofkeypersons) d. Phase #4(Pre-implementation ofMSK automatedsolution) i. Project Management Office (PMO) 1. (PMO)Description 2. (PMO) scope of work e. Phase #5(implementation ofMSKautomated solution) 5. MSK Products (Project Management Software & Solutions Packages) a. MSK solution for Contractors b. MSK solution for Owners c. MSK solution for Consultants d. MSK solution for Leed (Green Projects) 6. MSK Solutions' scope of work. 7. MSK solutions features 8. Key Benefits & its Features a. Portfolio and Project Management b. Project Control Management c. Contract Administration and Management d. Document management e. Financial management f. Reporting g. Dashboard management h. Issues & Risk management i. BI-lingual Interface j. Stakeholders and Collaboration Management k. Quality Management l. Alerting
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed m. Multi-projects database and Security System 9. Why MSK Solutions? 10. Customers 11. Case study 12. Training services……… (PMP) , (Project Management On job Training) 13. Custom support solutions 14. Contact us.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Dear Prospective Client, Thank you for the opportunity and privilege to introduce the services offered by MSK (Management Solutions Keys) which provide you with A Construction Management firm is only as good as its reputation. That reputation is earned by the ability to consistently deliver projects on time and within budget. The inclusion of MSK as Construction Manager and a member of your team offer you the following advantages About MSK MSK was established in 2010 In order to developed A Construction Management firm MSK has main team work consists of a qualified and experienced group of construction engineers whose certified in PMP, IPMA, Thus, it is clear that MSK solutions was developed through the construction operation room in order to solving all the construction problems in the communications, time, cost and Quality. Vision Philosophy
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Mission Objectives
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Project Management Consulting (Specific Services) MSK wewill beyourpartners onyour professionally way. In addition, MSK provide specific professional services to our clients, the above listed pre-contract and post contract services can also be provided as service on demand, meaning, Clients can select a specific service during a specific phase of a project where MSK can carry out such required. By offering such a broad range of specific professional services it becomes possible to provide more depth to the firm’s approach to project management, thus ensuring maximum quality, continuity and efficiency in the execution of any project’s mandate. Services:- Phase #1(Company assessment)  Company SWOT analysis.  Organization Maturity and Capability Assessment.  Final report for the company assessment. Phase #2(Company Reengineering)  Reengineering  Establishment of Organization Chart  Establishment of a PMO Structure …………………….See PMO section.  Claim Management and Disputed Resolution Phase #3(Rehabilitation ofkeypersons)  Special Assignments.  Training and Development.  PMP training course.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed  Project Management on job Training & Orientation. Phase #4(Pre-implementation ofMSK automated solution) Phase #5(implementation ofMSKautomated solution) Project Management Office (PMO)  MSK qualified team Responsible for Management and Administration of Establishment ,Setup ,Development and Implementation of a Project Management Office (PMO) .Which has a some of the following key Features:  A complete set of integrated construction management systems (All system features are built and owned in-house), Outstanding solutions for the entire project management life-cycle and Automated gathering of project and program information to be used by the executives for decision making purposes.  Provide Centralized Vision / Linking People, Process and Tools.  All Stakeholders get the right information at the right time.  Provide and Use the Key Performance Indicators. (KPI.s) to evaluate and make decision.  Provide and Use the SWOT Analysis (Strength-Weakness-Opportunities- Treats) for Support Strategic Decision.  Shared and Coordinated resources across all projects administered by the PMO.  Identification and Development of project management methodology, best practices, and standards.  Clearinghouse and Management for project policies, procedures, templates, and other shared documentation.  A mentoring platform for project managers.  Central monitoring of all PMO project timelines and budgets, usually at the enterprise level.  Centralized repository and management for both shared and unique risks for all projects  Responsible for helping organizations execute, govern, and measure their projects to improve business performance.  Design and Development of project management methodology.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed  Appling project and portfolio management processes and practices to drive operational efficiency for the clients.  Providing guidance for staff at all levels of the organization on how to manage and deliver projects. PMO Scope of work Project Preliminary Meeting Develop a Project Management Office Policy Preparation Of KICK-OFF Meeting Documentations Project KICK-OFF Meeting Project Initiation Develop a Business case & Gap Analysis and Feasibility Develop a Projects Daily reports Develop the Project Charter Determine & Acquire the Project team Establish the Project Office Initiation Phase Review Project Initiation Phase Completion Project Initiation Phase Implementation Starting Project Planning Project Status Report Create Project Scope Statement Define the Work Break Down structure Create a Project Schedule Create a Resource Plan Create a Financial Plan Estimate Costs Determine Budget Create a Risk Plan Perform Risk identification Perform Qualitative & Quantitative Risk analysis Perform Risk response plan
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Create a Quality Plan Define the Quality targets Create a Quality assurance plan Create a Quality control plan Define the Quality Process Project Planning Phase (Stage-1) Implementation Starting Create a Communication Plan Identify Stakeholders Identify the communications requirements Set Up a communications schedule Define the communications process Create a Procurement Plan Identify the Procurement requirements Research the Market offering available Create a Procurement schedule Define the Procurement process Contact the Suppliers Define the selection process Issue a statement of work Issue a request for information Issue a request for proposal Create supplier contact Create an Acceptance Plan List of acceptance criteria MSK Products (Software and Tools Project Management Solutions Packages):- MSK for Contractors……………….. MSK for Owners…………………….. MSK for Consultants……………….. MSK for Leed (Green Projects)……. MSK Solutions is focused on being a true technology partner to customers and committed for helping the construction companies to be more successful through 17
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed modules are linked between all the stockholders and departments in the Project and a Portfolio of projects. MSK Solutions' modules scope of work:-  Planning Management.  Contracts Management.  Quality Management.  Sub-Contractors Management.  Cash flow Management.  Cost Management.  Statement and invoice Management.  DCM Document Control & Archiving Management.  Inventory Management.  Materials Management.  Drawings Management.  Consumables Management & leveling.  Claims Management.  Penalties Management.  Labors Management & Leveling.  Procurement Management.  Concrete Pouring Management.  Safety Management.  HR Management.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed MSK solutions features:- 1. Provide the contractors, owners, consultant and leed projects the necessary optimal control tools for tracking leads, creating estimates / resources plans, managing subcontractors / suppliers’ bids, collaborating on documents (RFIs, Submittals, Transmittals, and Variation Orders), tracking schedules / quality / safety, and managing project budgets and changes. With its comprehensive statistical analysis to analyze project information. 2. The optimized communications tool and between all departments and project members. 3. Effectively control the schedules, plans and actual progress for the successful completion of projects through a clear central vision about the status of all the company’s projects or a particular project or a particular item of work. 4. Evaluate the projects quality through accurate information and realistic process. 5. Controlling the cost on time to take corrective actions in the right time. 6. No need to any supporting for providing any required reports, because all the realistic information are available for those involved in decision-making (because the strength and accuracy of the timing of the resolution go). 7. Show the pros and cons of each project to be taken into account during similar projects and by establishing a database of information about the company projects which can refer to it at any time. (Lessons learned) 8. Effective mechanism for keeping track of the documents. (Document control) 9. Emphasis on the no redundant of tasks and efforts, thus achieving full utilization of the effort of all the human resources at the same time. 10. The availability of the benchmarking through a good and accurate indicators to measure the performance, which is allowing to be developed and improved. 11. Giving the ability to perform acts of larger size from business volume without concern to control the time, cost and quality required.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed 12. Strengthen the value of the company business and achieving customer satisfaction. 13. MSK solutions provide the flexibility to be tailored according the company business. 14. You can you use MSK Solution with a very competitive price. 15. You can you use MSK Solutions any time any where Key Benefits Portfolio and Project Management Portfolio and Project Management is a management process designed to help an organization acquire and view information about all of its projects. MSK solution provides the individual listings in the Programs/Projects and develop a "big picture” view and a deeper understanding of the collection as a whole. MSK gives project managers the ability to bring in every project on schedule and within budget with easy-to-use tools whether in the office, on the road, or at a job site. With centralized, critical, real-time information and job cost tracking tools, project managers can:- Save time and cut costs Increase control and minimize risk Maximize efficiency and productivity Better execute projects for maximum profitability Gain insight for confident decisions
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Project Control Management MSK solution has all the necessary features to ensure that the project manager keeps control of the projects. This is achieved by regular reporting of issues, risks and overall progress. A Project that is not controlled is out of control. Contract Administration and Management MSK solution provides proactive Contract management capabilities and gain a deeper and more contextualized understanding of the risks, issues, obligations, progress, financial and benefits associated with each contract. As a result, the organizations more effectively manage business relationships with both vendors and customers. The Contract Management function will allow you enter and manage project contracts. It will manage the life-cycle of a contact to ensure the success of the project. The Management of Contract starts from the tendering stage up to closing of the project. MSK solution provides the necessary modules to cover the process of the Contract Management of a project Document Management A paperless MSK solution supports the creation, management, distribution, publishing, and searching for information. It covers the complete lifecycle of the pages on your system, from providing simple tools to create the content, publish, and finally archiving. The Document Management Module will allow user to store, access, view, and manage a wide spectrum of document formats. This will provide full document control at all levels. Complete document control and management process, including documents uploading, search, document categorization, distribution, advance archiving system, 3D viewing capabilities and tasks and issues assignment features. Financial Management The financial management module is capable of managing project costs, cost variations related to change orders and produce interim payments. The initial cost planning for each project is done within this module. Issues and change variations will affect the revised costs and financial numbers of project and reflect through the costs and budgets of projects.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed The Costs can be compared with the project completion data with graphical charts such as S-Curves. The system will also allow other types of comparisons such as planned versus actual and time progress versus financial progress. Data within the Cost Management module will feed the Program and Portfolio Management modules allowing users to view the overall progress of programs and take future effective decisions for better benefits. The cost management will be complimented with dashboard parts which will display in real-time overall costs, project cost progression to the different user communities. The information will be personalized to the different users viewing their dashboard Reporting MSK construction project management Solution offers high level executive reports with integration with advance photo album capabilities. MSK construction project management Solution offers the possibility to store, generate, customize and build reports via its Reports functionality. This allows great flexibility for reporting and report customization. All reports are generated in PDF or Excel which makes it easy to store, print and export the system data. MSK construction project management Solution offers the ability to report on portfolio- wide data, or to drill down and view the details of individual project data. MSK construction project management Solution has robust action logging so that users can report on exactly who has done what in the system. You'll always be able to see the most recent actions taken as part of the construction project management process. With MSK construction project management Solution you will be able to integrate data from multiple sources and across all MSK modules, create easy to read graphs, standardize data across your organization and report on trends – all without slowing down your operating system.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Dashboard Management The Project Dashboard page provides a useful "dashboard overview" of the current status of the projects. By viewing MSK's unique dashboard chart, any user can quickly see that status of key items on a project. Requests-for-Information (RFIs), change orders, etc. With MSK construction project management Solution, you will have all of the tools that you need to manage your projects, from bid to completion. Integration with the MSK modules allows you and your project managers to access critical details related to the customer, inventory, equipment,. .etc to make profitable decisions using real-time information. Display the Key Performance Indicators you want on the dashboard. The dashboard in MSK construction project management Solution is designed to provide overall information and status of items such as:-  Today’s Weather  Latest News  Project/Contract Task Assignments.  Chart Project/Contract Completion Status  Project/Contract Tasks Status Project/Contract  Snag List Project/Contract S-Curve Project/Contract  Progress Status  Project/Contract Risk Status Register Issues & Risk Management MSK construction project management Solution allows user to track issues, share concerns, register risks and categorize the different types of issues in order to act accordingly by type. History tracking is kept in order to see the evolution of all the issues. It is then possible to see the ownership changes and durations between each of them. In case of variations (change in plan, change in specifications) users can establish corrective actions and apply time limits in order to control resolution times. Corrective actions will also update the actual project durations. The system collaboration tools integrate with risk/issue management by notifying concern parties, allowing them to share information and effectively communicate by commenting the different issues and risks.
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed The functionality will be complimented with dashboard parts which will display in real- time risks, issues and concerns to the different user communities. The information will be personalized to the different users viewing their dashboard. BI-lingual Interface As construction projects get larger, so do project teams. MSK allows your company to work with the most talented engineers, consultants, vendors, subcontractors and project managers, regardless of what language they prefer to work in. MSK’s user interface can be set to display in any two languages "Arabic, English, Latin American Spanish, Italian, France, German ...etc" Language preferences can be set at the user level. Makes collaboration easier for international project teams. Additional Services:- Stakeholders and Collaboration Management MSK construction project management Solution a full collaboration among all stakeholders and users of the system with advanced live notification system. Such collaboration leads to facilitation of decision making, flow of information and keep all users up to date. Time Management MSK construction project management Solution allows recording and reporting on projects progress throughout the lifecycle of the projects. It can host Primavera Project Planner under the umbrella of the system and provide a time control over the tasks and information in the system. Quality Management The feature will allow you to manage and track all the logistics and processes of a Construction Site. It will ensure that all the responsibilities are identified and managed to ensure the successful management of a site. This will integrate will other functions in
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed the system. The system includes the following site modules:  Inspection Requests  Cost Work  S-Curve Generator  Snag List  Meeting Minutes Repository  Insurance Registry  Issues Generator  Action Generator  Tasks Generator  Request for Information  Payment Generator  Variation Order Generator  Site Work Instruction Registry  Submittal Number Generator  Consultants/Contractors Directory Alerting MSK construction project management Solution core has a built-in notification system. Administrators can create alert notifications on any task driven functionality and any date driven form. They can control the notification content, the related entities to be alerted and what tasks shall have notifications. Since any action within the system is a query to the system to execute a task, task notification can basically be setup for any action within the system. Several notifications can be setup for different user types. For example, when a project is created administrators can setup a notification for the owner, one for the project manager and one for them main consultant. Notifications are sent to record related persons, organizations and/or specific users dynamically. Also, Date driven notifications can be setup for any date/time field within the system. The same concepts apply to the date notifications as administrators can setup the content and dynamic entities that will be notified. Multi-projects database and Security System
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed MSK construction project management Solution has a custom designed database architecture that will allow maximum flexibility with multi-projects and communities to optimize its functionalities and performance. The database is totally secured with four different layers of security systems. Back-up is automatically performed with the latest technology. All data is backed-up on a daily, weekly, and monthly basis. Why MSK? 1-Because you have the following challenges: -  Project over budget.  Delaying in the project’s time schedule.  Weakness and lack of quality level.  Safety & security not under control.  Waste of materials. 2-MSK gives you the solutions: -  Optimal and practical solution.  Manage the project budget in an effective way.  Manage the project time schedule in a realistic way.  Control the project quality in a practical way. 3-MSK solutions are the best because:-
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed  Proved the efficiency and effectiveness with our clients in Egypt and Qatar.  Based on (PMI) rules and Methodologies.  The Strategic links of projects.  MSK team work consists of qualified and experienced construction engineers who are certified in PMP, IPMA.  Helping & prepared the whole company process For ISO.  Meeting the requirements of the (LEED Projects) Costumers:- Ayaan El Sharq Construction - Doha, Qatar Contrad - Cairo, Egypt Alwaly - Cairo, Egypt Case Study 1 Ayaan Project The Client: Ayaan El Sharq Construction - Qatar, Doha Client Objectives: 1. .. 2. .. 3. .. The Process: 1. .. 2. .. 3. .. Conclusion: Lessons Learned: 1. .. 2. ..
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed 3. .. Case Study 2 Contrad Project The Client: Contrad - Cairo, Egypt Client Objectives: 1. .. 2. .. 3. .. The Process: 1. .. 2. .. 3. .. Conclusion: Lessons Learned: 1. .. 2. .. 3. .. Custom support solutions Telephone Support We will sit down with you and examine your support needs. We will then work with you to quickly assemble a customized team of support professionals with the phone support experience to best meet the unique needs of our solutions. E-mail Support
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed We will examine your current and projected e-mail support traffic in order to make sure every valuable customer correspondence is handled quickly, efficiently, and in a courteous manner. Online Support We can provide support professionals to communicate with our web site visitors through chat based support our solutions. Our support professionals are experts at communicating technical knowledge at a level appropriate to that particular customer Training
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    Cairo Office DohaOffice 129 Al Merghanyst.Masr Al Gedida, Cairo, Egypt.P.O Box: 18880, Doha, Qatar Phone: (+202) 2414 83 67-(+202) 241483 67 Phone: (+974)6624 3932 Mobile: (+2) 01001515394 E-mail: info@mskvision.com www.mskevision.com Manageme nt Solutions Keys EmpoweringConstructiontoSucceed Contact us:- QATAR  Rufaa tower , old salata P.O: Box 32367 Doha, Qatar  Phone: +97444133717  Fax: +97444133799  Mobile : +97466243932  Mobile : +97455962449 EGYPT  129 Al Merghany St. MasrAlgedida Cairo, Egypt  Phone: +224148367  Fax: +224148369  Mobile : +201001515394  Mobile : +201111888039 info@mskvision.com www.mskvision.com