SlideShare a Scribd company logo
getting results:  60 projects at a time Deborah Colby VP, Marketing & Business Development October 2008
first tech credit union ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
marketing structure VP Marketing Marketing Director Sr. Marketing Specialist Communications Specialist Graphic Designer Marketing Coordinator Marketing Agency
integrated marketing communications core purpose statement We will be a  member-centric,  performance-driven  business unit that  delivers value to the  organization by: Acquiring new members Retaining existing members Increasing member loyalty Not where we were three years ago
three years ago Strategy Change Service Provider VP Marketing Marketing Director Marketing Coordinator Marketing Coordinator Marketing Coordinator Marketing Coordinator Graphic Designer Graphic Designer
business problem Fundamental Problem: Volume and lack of structure affected  execution and fulfillment of core purpose Move Marketing from “Service Provider” to “Strategic Driver” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
business solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Central  was huge part of  our solution. BAM  (Brand  Advocacy  Manager)
ftcu mdp ,[object Object],[object Object],Phase 1 Project Scope Phase 2 Establish Project Phase 3 Copy Development Phase 4 Design and Production Phase 5 Execution Phase 6 Finance & ROI Phase 7 Archive
phase one Phase 1 Project Scope Define Project Scope Prepare Project Brief Prepare Project Implementation Plan Setup Phase 2 Schedules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
phase one steps
phase two Phase 2 Establish Project Setup project in BAM Conduct Creative Brief Meeting  (if app) Develop Concepts Present Concepts Present Media & PR Strategies (if app) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
phase two steps
phase three Phase 3 Copy Development Copy Development ,[object Object],[object Object],[object Object],[object Object],[object Object]
phase three steps
phase four Phase 4 Design & Production Complete Design MarComm Review Business Unit Review ,[object Object],[object Object],[object Object],[object Object],[object Object]
phase four steps
phase five Phase 5 Execution QA the Project ,[object Object],[object Object],[object Object],[object Object]
phase five steps
phase six Phase 6 Finance and ROI Enter Project Results Enter Project Expenses Prepare Project Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
phase six steps
phase seven Phase 7 Archive Archive Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
phase seven steps
results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
questions Deborah Colby Vice President Marketing and Business Development First Tech Credit Union 503.350.4505 [email_address]

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MRM Webinar Part 2

Editor's Notes

  1. Not always been this way. Three years ago, we were a service provider within the company. Company wanted marketing to be a strategic driver in the company’s overall business strategy