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Monthly Performance Report March 2012

The March 2012 performance report for U.S. airlines outlines key operational statistics, including on-time performance and completion factors for various carriers. The report shows that overall, U.S. airlines had a completion factor of 98.9% for flights, with Hawaiian Airlines ranking highest for on-time arrivals at 91.7%. The document also highlights best and worst performing airports for departures and arrivals, as well as data on ground delays affecting operations.

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Monthly Performance Report
 U.S. Airlines
 
 Flights during March 2012 " ! ! Release Date: May 2, 2012! © 2012 Marks Systems Inc. All rights reserved.! w 4833 Rugby Avenue, Suite 301 w Bethesda, Maryland 20814 w (888) 809-2750!
masFlight Solutions" Daily Email Report" ! We offer masFlight Daily, a free daily email report for 
 airlines, airports, and aviation-focused professionals. 
 We summarize weather and operational performance by carrier, by fleet type, and by hub operation. ! ! Sign up for free daily reports at:! masflightdaily.com! masFlight Web Application" ! Operational data is critical to solid planning. masFlight centralizes information in an easy-to-use, subscription-based app for airlines, airports, and industry vendors. Combining revenue, schedule, operations and weather data, our platform revolutionizes schedule planning, operations analysis, air service development, airport operations and new opportunities.
 ! For a free trial, contact solutions@masflight.com" 2!
Contents" Monthly Performance Report
 U.S. Carriers, March 2012" Section" Contents" Slide" Introduction! Methodology! 4! Glossary of Terms! Explanation of aviation terms used! 5! Key Metrics! March 2012 By Carrier, Rankings! 6! Airport Summaries! Top 5 Departures, Arrivals; Delay Programs! 10! Airport Deep-Dive of the Month! Analysis for Portland (PDX)! 13! Market Profile of the Month! Transcon market review! 15! Individual Carrier Metrics! Summary & detail for individual carriers! 18! To receive this report by email each month, please visit masflight.com" 3!
Introduction" Monthly Performance Report: March 2012" The masFlight Monthly Performance Report summarizes United States airline performance. ! " Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:! " (1)  Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. ! (2)  Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights." (3)  DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. ! (4)  DOT reports focus on on-time arrivals only. We focus on three operational statistics. 
 “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, 
 net of cancellations and non-completed diversions. " 4!
Definitions" Terms Used
 Italicized terms are the key definitions used ! Term" Definition" CF% (Completion Factor)! The percent of flights scheduled that arrive at their destination! D0%" Flights that depart from their origin by the scheduled departure time! D15% (On-Time Departures)! Flights that depart from their origin within 15 minutes of the scheduled time! A0%" Flights that arrive at their destination on or before scheduled arrival time! A14% (On-Time Arrivals)! Flights that arrive at their destination within 14 minutes of schedule! Gate Turn Time" The “on-gate” time between gate arrival and gate departure for a given aircraft! Scheduled Gate Turn" Turn time defined by scheduled arrival to scheduled departure time! Actual Gate Turn" Turn time defined by actual arrival to actual departure time! Taxi-Out Time" Time from gate departure to runway takeoff! Taxi-In Time" Time from runway landing to gate arrival! Ground Delay Program" FAA delays for flights at departure airport for flights into a specific facility! 5!
Key Metrics" U.S. Airline System Performance Metrics
 March 2012! Departures" Arrivals" U.S. Airline 
 Tracked Category" Flights" Completed " On Schedule" On-time" On Schedule" On-time " CF%! D0%! D15%" A0%! A14%" All U.S. Airlines" 741,794! 98.9%! 64.6%! 83.8%" 63.7%! 82.2%" Mainline Airlines! 251,578! 99.3%! 63.5%! 85.0%" 63.4%! 82.7%" Low Fare Airlines! 160,327! 99.6%! 60.3%! 84.7%" 64.8%! 84.1%" Regionals ! 329,889! 98.2%! 67.6%! 82.5%" 63.0%! 80.5%" All U.S. Airlines include all U.S. carriers tracked by masFlight! Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways! Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest! Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Mesaba, Mesa, Republic and Air Wisconsin. " 6!
Key Metrics" U.S. Carrier Summaries
 March 2012! All Flights! Mainline Only! Regional Carriers! Airline" Tracked" CF%" D15%" A14%" Tracked" CF%" D15%" A14%" Tracked" CF%" D15%" A14%" American" 106,702" 98.5! 85.1! 82.6" 58,620" 98.6! 83.7! 81.3" 48,082" 98.4! 86.8! 84.3" Alaska" 24,476" 99.0! 89.1! 86.8" 13,374" 99.5! 88.5! 85.1" 11,102" 98.5! 89.9! 88.9" United" 169,900" 98.3! 76.9! 75.8" 61,365" 99.4! 77.3! 76.3" 108,535" 97.6! 76.9! 75.6" Delta" 168,618" 99.2! 86.4! 84.5" 71,574" 99.8! 88.0! 85.6" 97,044" 98.7! 85.3! 83.7" Frontier" 11,325" 99.4! 82.4! 80.1" 7,312" 99.9! 82.5! 80.7" 4,013" 98.4! 82.1! 79.0" US Airways" 100,668" 98.8! 86.3! 83.0" 40,213" 99.5! 90.9! 87.3" 60,455" 98.3! 83.2! 80.1" AirTran" 20,321" 99.7! 94.3! 90.9" 20,321" 99.7! 94.3! 90.9" JetBlue" 22,901" 99.6! 82.0! 80.4" 22,901" 99.6! 82.0! 80.4" Hawaiian" 6,432" 99.8! 94.3! 91.7" 6,432" 99.8! 94.3! 91.7" Southwest" 98,554" 99.5! 84.3! 85.5" 98,554" 99.5! 84.3! 85.5" Spirit" 6,689" 99.9! 78.3! 74.6" 6,689" 99.9! 78.3! 74.6" Virgin America" 4,551" 99.5! 78.5! 78.4" 4,551" 99.5! 78.5! 78.4" (a) Mainline flights marketed by Continental and United are operated by United" Includes flights to, from and within North America only
 " CF% = Completed Flights (not cancelled or diverted)! D15% = On-time Flight Departures! A14% = On-time Flight Arrivals! 7!
Key Metrics" Top Ten Airlines by Marketing Carrier
 March 2012! Rank! Airline! On-Time Arrival Percentage! 1! Hawaiian Airlines! 91.7%! 2! AirTran Airways! 90.9%! 3! Alaska Airlines! 86.8%! 4! Southwest Airlines! 85.5%! 5! Delta Airlines! 84.5%! 6! US Airways! 83.0%! 7! American Airlines! 82.6%! 8! JetBlue Airways! 80.4%! 9! Frontier Airlines! 80.1%! 10! Virgin America ! 78.4%! Arrivals at gate within 14 minutes of schedule (A14%)! Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.! Excludes codeshare flights operated by other airlines. ! 8!
Key Metrics" Top Ten Airlines by Operating Carrier
 March 2012! Rank! Airline! On-Time Arrival Percentage! 1! Hawaiian Airlines! 91.7%! 2! AirTran Airways! 90.9%! 3! Executive Airlines! 90.1%! 4! Horizon Air! 89.3%! 5! Compass Airlines! 89.1%! 6! Mesa Airlines! 87.7%! 7! US Airways! 87.3%! 8! Delta Airlines! 85.6%! 9! Southwest Airlines! 85.5%! 10! Alaska Airlines! 85.1%! Arrivals at gate within 14 minutes of schedule (A14%)! Includes all flights operated by each carrier, including domestic and international operations to/from North America.! Regional affiliate flying for different airlines is grouped under the regional airline.! 9!
Best & Worst Airports: Departures" Best Performing Major Airports by Departure Performance
 March 2012 (All Flights)! Airport" Flights From:" CF%" D0%" D15%" SLC" Salt Lake City! 99.5%! 73.5%! 89.9%" SEA" Seattle/Tacoma Int’l! 99.5%! 65.2%! 88.2%" MSP" Minneapolis/St. Paul! 99.5%! 75.6%! 88.2%" PHX" Phoenix Sky Harbor! 99.7%! 63.9%! 88.2%" TPA" Tampa Int’l! 99.8%! 68.8%! 87.6%" Worst Performing Major Airports by Departure Performance" March 2012 (All Flights)! Airport" Flights From:" CF%" D0%" D15%" IAH" George Bush Intercontinental! 98.5%! 44.2%! 72.8%" EWR" Newark Liberty! 98.8%! 51.3%! 73.0%" SFO" San Francisco Int’l! 96.6%! 47.5%! 73.0%" ORD" Chicago O’Hare! 98.7%! 58.6%! 79.1%" IAD" Washington Dulles! 98.7%! 58.9%! 80.5%" For definitions, see notes at beginning of presentation.! 10!
Best & Worst Airports: Arrivals" Best Performing Major Airports by Arrival Performance
 March 2012 (All Flights)! Airport" Flights To:" A0%" A14%" SLC" Salt Lake City! 70.7%! 89.4%" PHX" Phoenix Sky Harbor! 70.1%! 89.3%" MSP" Minneapolis St. Paul! 73.7%! 88.3%" BWI" Baltimore/Washington Int’l! 66.9%! 86.4%" DEN" Denver Int’l ! 69.4%! 86.4%" Worst Performing Major Airports by Arrival Performance" March 2012 (All Flights)! Airport" Flights To:" A0%" A14%" EWR" Newark Liberty! 49.1%! 67.6%" SFO" San Francisco Int’l! 53.7%! 70.0%" PHL" Philadelphia Int’l! 57.4%! 76.0%" IAH" George Bush Intercontinental! 55.9%! 76.5%" LGA" New York LaGuardia! 62.6%! 79.7%" For definitions, see notes at beginning of presentation.! 11!
Ground Delay Programs Into Airports" Days With Ground Delay Programs" March 2012 by Day of Month! March 2012 by Day"  !  " 1" 2" 3" 4" 5" 6" 7" 8" 9" 10" 11" 12" 13" 14" 15" 16" 17" 18" 19" 20" 21" 22" 23" 24" 25" 26" 27" 28" 29" 30" 31" TOTAL"    " Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" DAYS" " EWR" 1" 1" "   "   "   "   1" "   "   "   "   "   1" "   1" "   "   1" "   1" "   "   "   "   "   1" "   "   "   "   1" 9" ORD" "   1" "   "   "   "   1" "   "   "   "   1" 1" "   1" "   "   "   "   "   "   1" 1" "   "   "   "   "   "   1" "   8" PHL" 1" "   1" "   "   "   1" "   "   "   "   "   "   "   1" "   "   1" "   "   "   1" "   "   1" "   "   1" "   "   "   8" CLT" "   1" "   "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   1" "   "   "   1" 1" "   "   "   "   "   "   "   6" MDW" "   "   "   "   "   "   "   "   1" "   "   1" 1" "   1" "   "   "   "   "   "   "   1" "   "   "   "   "   "   1" "   6" ATL" "   1" "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   4" JFK" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   1" "   "   "   "   "   1" 1" "   "   4" DCA" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   "   1" "   "   "   3" DTW" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   "   "   "   "   "   "   1" "   3" HOU" "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   3" IAH" "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   3" SFO" 1" "   "   "   "   "   "   "   "   1" "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   3" BWI" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   1" "   "   "   2" CLE" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   2" CVG" "   1" "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   2" DAL" "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   2" DFW" "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   2" IAD" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   1" "   "   "   2" LAS" "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   2" LGA" 1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   2" SAT" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" AUS" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" BNA" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" BOS" 1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" CZY" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   1" DEN" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   1" IND" "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" LAX" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   1" MCO" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" 1" MSP" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   1" SDF" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   1" SNA" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   1" TEB" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" YYZ" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   1" "   1" 2" 3" 4" 5" 6" 7" 8" 9" 10" 11" 12" 13" 14" 15" 16" 17" 18" 19" 20" 21" 22" 23" 24" 25" 26" 27" 28" 29" 30" 31" "    "  " "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   12!
Airport of the Month: PDX" Airport Deep-Dive of the Month: Portland International (PDX)" March 2012! PDX Departures! PDX Arrivals! By Category! CF%! D0%! D15%" A0%! A14%" All Carriers Serving PDX" 99.5%! 69.3%! 89.9%" 68.5%! 86.8%" Mainline Airlines" 99.6%! 75.3%! 90.6%" 66.4%! 83.7%" Low Fare Airlines" 99.8%! 62.0%! 89.3%" 65.4%! 85.3%" Regional Airlines " 99.3%! 68.3%! 89.8%" 69.5%! 89.4%" PDX Departures! PDX Arrivals! By Marketing Carrier! CF%! D0%! D15%" A0%! A14%" Alaska" 99.5%! 70.8%! 90.6%" 71.4%! 90.1%" United" 99.3%! 67.0%! 87.8%" 63.5%! 81.8%" Southwest" 99.7%! 60.8%! 90.1%" 72.5%! 88.7%" Delta" 100.0%! 82.0%! 93.0%" 67.1%! 83.8%" US Airways" 98.2%! 82.0%! 91.0%" 63.9%! 87.0%" American" 97.6%! 69.7%! 86.6%" 51.7%! 74.2%" Air Canada" 97.5%! 41.0%! 72.6%" 33.1%! 65.3%" Frontier" 100.0%! 66.4%! 89.9%" 55.9%! 83.1%" JetBlue" 100.0%! 71.1%! 82.9%" 58.4%! 76.6%" Spirit" 100.0%! 64.5%! 80.6%" 59.7%! 66.1%" Hawaiian" 100.0%! 87.9%! 100.0%" 54.3%! 85.7%" Marketing Carrier includes mainline and regional flights, excludes code shares! 13!
Airport of the Month: PDX" Portland Gate Turn Times" METHODOLOGY FOR GATE TURNS" Concourse " Scheduled Gate Actual 
 Turn" Gate Turn" •  Identify valid gate turns by tracking A" 63.9" 69.4" inbound and outbound aircraft and B" 82.4" 91.9" C" 48.5" 54.8" gate assignments by flight number! D" 63.6" 66.2" E" 48.9" 51.9" •  Exclude remain overnight (RON) and Portland" 50.7 min" 55.9 min" gates with two or more concurrent flight operations (e.g. non-jetway)! Scheduled Turn Actual
 Airline" Time" Turn Time" AA" 52.5! 55.0! EXAMPLE OF GATE TURN TIMES" AS" 71.2! 77.8! B6" 47.9! 50.5! Actual
 Sched.
 Sched.
 Actual
 Arrival" Arrival! Departure! Departure" DL" 66.1! 68.4! Time" Time! Time! Time" F9" 42.5! 46.7! NK" 42.0! 46.9! UA" 48.9! 51.9! US" 84.7! 83.6! 9:50a! 10:00a! 10:45a! 11:00a! WN" 32.1! 39.8! SCHEDULED GATE TURN (45 min)! ACTUAL GATE TURN (70 min)" 14!
Market Profile: Transcon Markets" Market Profile of the Month – Transcontinental Flights" Key Shuttle Transcon Market Performance - Westbound! March 2012! Route" CF%" D0%" D15%" A0%" A14%" JFK-SEA" 99.3%! 70.9%! 90.1%! 66.2%! 86.1%" JFK-SFO" 99.3%! 62.8%! 79.5%! 73.1%! 81.2%" JFK-LAX" 99.7%! 69.7%! 86.4%! 84.5%! 92.2%" BOS-SFO" 99.7%! 39.5%! 77.7%! 67.0%! 79.7%" BOS-LAX" 99.3%! 51.3%! 74.5%! 72.3%! 88.9%" Key Shuttle Transcon Market Performance - Eastbound! March 2012 ! Route" CF%" D0%" D15%" A0%" A14%" SEA-JFK" 99.3%! 72.4%! 92.8%! 69.7%! 89.5%" SFO-JFK" 99.3%! 60.3%! 85.8%! 55.7%! 80.9%" LAX-JFK" 99.8%! 69.1%! 89.7%! 52.5%! 78.7%" SFO-BOS" 99.2%! 47.0%! 80.2%! 52.1%! 77.9%" LAX-BOS" 99.6%! 52.0%! 82.8%! 39.7%! 69.9%" 15!
Market Profile: Transcon Markets" Market Profile of the Month – Transcon Markets (cont’d)" A14% Performance from New York (JFK) to Los Angeles and San Francisco! March 2012! VX   UA   DL   B6   AA   VX   UA   DL   B6   AA   90.4%   80.5%   90.3%   85.4%   JFK-­‐LAX   91.9%   JFK-­‐SFO   83.8%   96.6%   79.3%   91.6%   73.1%   86.9%   84.2%   70.0%   81.3%   LAX-­‐JFK   69.1%   SFO-­‐JFK   88.0%   84.0%   63.6%   79.5%   0.0%   20.0%   40.0%   60.0%   80.0%   100.0%   0.0%   20.0%   40.0%   60.0%   80.0%  100.0%   On-Time Arrivals (A14%)" On-Time Arrivals (A14%)" 16!
Market Profile: Transcon Markets" Market Profile of the Month – Transcon Markets (cont’d)" A14% Performance from Boston (BOS) to Los Angeles and San Francisco! March 2012! VX   UA   B6   AA   VX   UA   B6   84.1%   88.4%   100.0%   BOS-­‐LAX   BOS-­‐SFO   81.7%   91.2%   83.3%   67.0%   75.0%   84.1%   75.8%   LAX-­‐BOS   SFO-­‐BOS   73.4%   71.9%   60.7%   80.7%   0.0%   20.0%   40.0%   60.0%   80.0%   100.0%   0.0%   20.0%   40.0%   60.0%   80.0%  100.0%   On-Time Arrivals (A14%)" On-Time Arrivals (A14%)" 17!
Individual Carrier Metrics" AirTran Airways Operations Performance
 March 2012: 99.7% completed, 94.3% on-time departures, 90.9% on-time arrivals! Hub Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" ATL" 99.9! 83.6! 94.0! 73.9! 90.7! 20.4! ATL-MCO" 99.7! 85.6! 95.0! 71.9! 92.8! MCO" 99.8! 83.2! 92.5! 73.1! 91.1! 15.5! MCO-ATL" 99.7! 87.0! 94.7! 57.5! 88.1! MKE" 99.2! 89.2! 94.6! 75.7! 91.0! 14.5! LGA-ATL" 98.5! 86.0! 92.4! 70.8! 85.2! BWI" 99.6! 89.0! 95.5! 75.5! 92.2! 15.6! ATL-LGA" 98.9! 78.9! 89.8! 58.5! 79.6! FLL-ATL" 99.6! 91.6! 95.4! 71.0! 90.3! ATL-FLL" 100.0! 77.5! 93.2! 72.5! 91.1! Performance by Aircraft Type! ATL-TPA" 100.0! 84.0! 93.2! 68.9! 90.3! Family" CF%" D0%" D15%" A0%" A14%" TPA-ATL" 99.5! 85.3! 92.6! 78.4! 90.2! Boeing 717" 99.8! 87.9! 94.7! 75.0! 91.5! ATL-DCA" 99.5! 87.5! 96.7! 66.8! 93.5! Boeing 737" 99.6! 84.5! 93.3! 72.0! 89.3! DCA-ATL" 99.5! 87.5! 94.0! 83.2! 90.8! 18!
On-­‐Time  Arrivals  (A14)  Performance 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   19! 3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   AirTran Airways A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" American Airlines Operations Performance 
 March 2012: 98.5% completed, 85.1% on-time departures, 82.6% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" DFW" 98.1! 61.6! 81.4! 70.2! 85.2! 15.5! American" 98.6! 66.0! 83.7! 62.2! 81.3! ORD" 98.8! 69.6! 84.1! 72.1! 83.3! 17.3! MIA" 99.5! 60.7! 82.4! 70.2! 85.9! 17.1! American Eagle" 98.3! 74.6! 86.5! 68.0! 84.2! LAX" 99.0! 73.2! 87.7! 71.8! 86.2! 17.9! Chautauqua" 98.2! 76.6! 86.2! 56.3! 80.1! LGA" 98.8! 82.0! 89.9! 73.3! 84.3! 25.1! JFK" 98.6! 72.2! 86.6! 69.9! 84.1! 25.2! Executive" 99.0! 84.1! 91.9! 72.2! 90.1! Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" DFW-LAX" 98.0! 46.4! 77.8! 61.9! 77.9! Boeing 737" 98.6! 67.3! 85.0! 62.9! 82.1! LAX-DFW" 97.6! 63.9! 85.2! 46.1! 79.3! Boeing 757" 99.1! 60.7! 80.6! 59.8! 79.0! ORD-DFW" 97.8! 63.1! 83.3! 72.7! 84.3! Boeing 767" 99.3! 61.0! 79.8! 55.6! 74.3! DFW-ORD" 98.0! 57.7! 78.0! 68.3! 80.1! Boeing 777" 99.9! 50.4! 82.9! 53.1! 72.9! LGA-ORD" 98.0! 79.2! 86.2! 73.6! 84.7! MD-80 Series" 98.2! 69.1! 84.7! 64.3! 83.4! AUS-DFW" 97.8! 80.4! 89.2! 76.6! 89.2! ORD-LGA" 98.3! 66.1! 79.9! 75.3! 84.6! ATR-72 Prop" 99.0! 84.1! 91.9! 72.2! 90.1! DFW-AUS" 97.8! 63.9! 83.1! 58.7! 82.6! CRJ-700" 98.7! 72.9! 84.2! 67.0! 81.3! DFW-SAT" 97.8! 62.2! 81.9! 51.4! 79.5! ERJ-135/140/145" 98.2! 75.1! 86.9! 67.3! 84.4! SAT-DFW" 97.2! 74.9! 88.6! 67.1! 87.7! 20!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   21! 3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   3/27/12   American Airlines A14% and CF% by Day" 3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" Alaska Airlines Operations Performance
 March 2012: 99.0% completed, 89.1% on-time departures, 86.8% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" Alaska" 99.5! 72.8! 88.5! 65.6! 85.1! SEA" 99.5! 69.6! 90.5! 71.7! 89.2! 13.0! Horizon" 98.7! 65.3! 90.0! 68.4! 89.3! PDX" 99.5! 70.8! 90.6! 71.4! 90.1! 10.2! SkyWest" 98.9! 79.3! 91.9! 70.3! 90.4! ANC" 98.1! 80.5! 91.0! 65.8! 84.2! 13.5! PenAir" 87.5! 64.2! 78.8! 51.8! 63.9! Performance by Aircraft Type! Key Market Performance! Route" CF%" D0%" D15%" A0%" A14%" Family" CF%" D0%" D15%" A0%" A14%" SEA-PDX" 99.5! 66.3! 92.5! 66.5! 91.9! Boeing 737" 99.7! 72.5! 88.5! 65.1! 84.9! PDX-SEA" 99.2! 67.7! 90.9! 75.0! 91.4! SEA-GEG" 97.5! 70.9! 91.9! 70.3! 91.5! B737 Combi" 97.8! 76.7! 88.4! 71.7! 86.9! GEG-SEA" 97.1! 71.7! 93.9! 66.1! 89.9! ANC-SEA" 100.0! 81.0! 91.7! 76.9! 93.9! CRJ-700" 98.9! 79.3! 91.9! 70.3! 90.4! SEA-ANC" 100.0! 63.3! 89.2! 58.6! 80.7! LAX-SEA" 99.7! 59.6! 81.7! 59.3! 82.9! Q400" 98.7! 65.3! 90.0! 68.4! 89.3! SEA-LAX" 99.7! 73.3! 91.6! 48.1! 74.5! ANC-FAI" 99.2! 83.4! 90.9! 74.7! 88.8! Saab 340" 87.5! 64.2! 78.8! 51.8! 63.9! LAS-SEA" 99.6! 74.6! 92.0! 77.7! 91.5! 22!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   23! 3/16/12   3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   Alaska Airlines A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" Delta Air Lines Operations Performance
 March 2012: 99.2% completed, 86.4% on-time departures, 84.5% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" ATL" 99.7! 61.5! 81.3! 63.2! 83.3! 20.0! Delta" 99.8! 70.2! 88.0! 67.0! 85.6! DTW" 98.9! 67.7! 83.1! 69.5! 85.4! 19.5! Pinnacle" 98.3! 72.4! 84.2! 68.1! 82.7! MSP" 99.6! 76.6! 88.6! 76.0! 89.6! 18.0! Atlantic Southeast" 99.2! 67.0! 79.9! 65.2! 79.8! SkyWest" 98.8! 77.7! 90.5! 69.1! 88.3! SLC" 99.6! 76.5! 90.6! 73.3! 91.3! 18.6! Comair" 99.0! 74.3! 87.4! 68.4! 85.0! JFK" 99.3! 70.0! 85.1! 65.1! 81.8! 29.0! Compass" 99.5! 80.9! 90.8! 74.5! 89.1! LGA" 98.5! 75.2! 88.4! 66.9! 83.6! 27.3! Shuttle America" 97.9! 80.4! 90.0! 69.9! 85.4! MEM" 99.0! 76.6! 87.8! 74.5! 88.1! 16.7! Chautauqua" 98.5! 76.3! 88.2! 65.5! 83.6! CVG" 99.3! 72.8! 86.1! 71.6! 85.9! 14.5! GoJet" 97.2! 67.3! 77.7! 62.6! 76.6! Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" Airbus 319/320" 99.6! 72.7! 88.9! 69.1! 86.9! MCO-ATL" 99.6! 75.5! 92.1! 66.6! 88.1! Airbus 330" 99.6! 70.0! 87.8! 64.8! 81.0! ATL-MCO" 100.0! 56.3! 86.5! 63.5! 86.7! Boeing 737" 99.9! 70.8! 90.4! 70.7! 88.3! ATL-DCA" 99.8! 64.5! 84.9! 63.8! 83.8! Boeing 747" 99.7! 74.6! 87.0! 66.1! 82.4! DCA-ATL" 99.6! 70.2! 89.5! 68.4! 86.8! Boeing 757" 99.9! 65.7! 86.1! 60.7! 83.1! ATL-LGA" 100.0! 59.0! 80.9! 53.4! 73.8! Boeing 767" 99.4! 72.1! 89.1! 64.1! 82.9! LGA-ATL" 99.8! 65.8! 85.9! 63.4! 82.6! Boeing 777" 99.8! 73.2! 90.0! 70.1! 84.4! DCA-LGA" 95.5! 93.1! 95.5! 73.5! 87.1! CRJ Series" 98.7! 72.0! 84.5! 67.3! 83.2! LGA-DCA" 95.3! 91.0! 97.0! 74.4! 93.3! DC-9-50" 99.9! 69.5! 85.6! 66.4! 83.6! ATL-FLL" 99.7! 51.8! 82.0! 65.2! 82.0! EMB-120" 97.9! 77.0! 88.3! 71.4! 86.9! ATL-TPA" 100.0! 59.2! 84.1! 64.1! 86.6! EMB-170/175" 98.8! 80.7! 90.5! 72.5! 87.5! ERJ-145" 98.5! 76.3! 88.2! 65.5! 83.6! MD-88" 99.8! 73.1! 89.2! 70.7! 87.9! 24! MD-90" 99.6! 68.1! 84.5! 69.5! 85.2!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   25! 3/17/12   3/18/12   3/19/12   CF%   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   3/27/12   Delta Air Lines A14% and CF% by Day" 3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" Frontier Airlines Operations Performance
 March 2012: 99.4% completed, 82.4% on-time departures, 80.1% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" DEN" 99.8! 52.1! 80.5! 63.9! 85.0! 12.7! Frontier" 100.0! 56.2! 82.5! 56.8! 80.7! MKE" 98.4! 63.9! 82.6! 54.0! 77.7! 14.2! Republic" 98.9! 62.4! 81.2! 55.7! 78.0! MCI" 99.3! 52.5! 75.8! 49.0! 72.9! 12.7! Chautauqua" 96.5! 72.4! 85.8! 59.6! 82.6! Performance by Aircraft Type! Key Market Performance! Route" CF%" D0%" D15%" A0%" A14%" Family" CF%" D0%" D15%" A0%" A14%" DEN-LAS" 100.0! 47.2! 80.1! 58.0! 82.4! LAS-DEN" 100.0! 66.5! 87.5! 55.7! 83.5! A318/319/320" 100.0! 56.2! 82.5! 56.8! 80.7! COS-DEN" 98.1! 74.7! 88.0! 68.4! 87.3! DEN-COS" 98.1! 60.8! 81.6! 60.8! 80.4! Q400" 97.5! 62.9! 82.9! 53.8! 79.5! DEN-LAX" 100.0! 51.3! 81.8! 55.2! 76.6! LAX-DEN" 100.0! 52.3! 81.0! 37.3! 77.1! EMB-170/190" 99.1! 62.3! 80.8! 56.0! 77.8! SLC-DEN" 100.0! 66.4! 85.2! 61.7! 83.9! DEN-SLC" 100.0! 52.3! 80.5! 65.1! 81.9! DEN-PHX" 100.0! 43.8! 79.2! 52.8! 78.5! ERJ-135" 96.5! 72.4! 85.8! 59.6! 82.6! PHX-DEN" 100.0! 55.6! 83.3! 54.2! 83.3! 26!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   27! 3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   Frontier Airlines A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" JetBlue Airways Operations Performance
 March 2012: 99.6% completed, 82.0% on-time departures, 80.4% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" JFK" 99.8! 62.0! 81.9! 57.3! 79.5! 22.7! FLL-JFK" 100.0! 60.1! 80.6! 47.8! 78.3! BOS" 100.0! 58.8! 80.5! 58.1! 79.5! 18.6! JFK-FLL" 99.7! 59.7! 81.2! 68.2! 82.9! MCO" 99.8! 64.4! 81.7! 69.2! 83.2! 17.1! FLL" 99.8! 64.4! 80.2! 64.4! 80.9! 18.2! MCO-JFK" 99.7! 70.2! 85.4! 46.3! 82.2! SJU" 98.7! 54.2! 78.2! 54.1! 77.5! 17.2! JFK-MCO" 100.0! 57.7! 81.3! 73.2! 86.8! LGB" 98.6! 61.9! 79.9! 70.2! 85.2! 13.6! BOS-FLL" 100.0! 55.6! 81.0! 69.0! 82.3! JFK-PBI" 100.0! 59.7! 83.1! 75.4! 87.1! Performance by Aircraft Type! FLL-BOS" 99.6! 67.2! 83.8! 49.4! 78.5! Family" CF%" D0%" D15%" A0%" A14%" PBI-JFK" 100.0! 71.0! 84.7! 53.6! 83.9! Airbus A320" 99.7! 63.4! 83.1! 61.1! 81.2! JFK-BUF" 97.7! 54.7! 81.1! 65.6! 81.1! EMB-190" 99.6! 66.2! 80.1! 62.2! 78.9! BOS-MCO" 100.0! 56.7! 85.7! 69.6! 83.4! 28!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   A14%   3/15/12   3/16/12   29! 3/17/12   3/18/12   3/19/12   CF%   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   JetBlue Airways A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" Southwest Airlines Operations Performance
 March 2012: 99.5% completed, 84.3% on-time departures, 85.5% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" MDW" 99.8! 47.2! 79.6! 67.3! 86.2! 11.4! DAL-HOU" 95.8! 41.9! 82.5! 61.4! 83.3! LAS" 99.3! 50.9! 84.3! 73.5! 89.3! 13.2! HOU-DAL" 96.2! 43.4! 79.1! 56.8! 79.9! BWI" 99.8! 48.6! 81.6! 66.8! 87.2! 12.0! OAK-BUR" 98.3! 52.6! 88.5! 68.2! 89.7! PHX" 99.8! 46.5! 83.8! 70.8! 89.0! 11.0! BUR-OAK" 96.6! 73.3! 92.6! 78.4! 94.4! DEN" 99.8! 49.4! 81.6! 71.7! 88.3! 11.9! SAT-DAL" 100.0! 61.2! 86.5! 70.3! 88.3! DAL" 98.8! 43.4! 81.8! 65.4! 84.7! 9.6! LAS-PHX" 99.0! 45.1! 80.7! 57.6! 82.3! DAL-SAT" 99.7! 44.4! 82.2! 55.0! 81.1! Performance by Aircraft Type! Family" CF%" D0%" D15%" A0%" A14%" PHX-LAS" 99.2! 57.2! 88.0! 70.5! 90.3! 733" 99.3! 50.4! 81.8! 62.0! 82.7! LAX-OAK" 98.6! 57.5! 89.0! 65.7! 90.4! 735" 99.8! 48.7! 81.9! 60.9! 83.3! 73G" 99.5! 56.3! 85.6! 68.7! 87.0! OAK-SAN" 98.3! 40.6! 84.4! 53.4! 82.7! 30!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   31! 3/17/12   3/18/12   3/19/12   CF%   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   3/27/12   Southwest Airlines A14% and CF% by Day" 3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" Spirit Airlines Operations Performance
 March 2012: 78.3% on-time departures, 74.6% on-time arrivals! Focus City Performance! Key Market Performance! Airport" D0%" D15%" A0%" A14%" Taxi-Out" Route" D0%" D15%" A0%" A14%" FLL" 59.2! 75.3! 58.0! 76.1! 17.0! LAS-LAX" 64.5! 82.3! 62.1! 78.2! ORD" 52.0! 67.4! 46.1! 63.7! 16.0! FLL-LGA" 53.2! 72.6! 37.1! 62.9! DTW" 70.1! 81.7! 42.6! 70.1! 13.8! LAX-LAS" 75.0! 83.1! 72.6! 80.6! LGA-FLL" 61.0! 75.6! 58.5! 72.4! LAS-ORD" 62.7! 72.9! 42.7! 60.7! Performance by Aircraft Type! ORD-LAS" 44.1! 66.1! 64.1! 73.5! Family" D0%" D15%" A0%" A14%" FLL-ORD" 45.5! 60.7! 35.1! 56.8! 319" 65.1! 78.4! 55.6! 74.4! 320" 62.5! 77.4! 55.6! 74.6! ORD-FLL" 50.9! 67.9! 53.6! 71.8! 321" 64.0! 82.9! 54.0! 77.3! DTW-LAS" 72.0! 85.0! 65.4! 78.5! LAS-DTW" 74.8! 87.9! 22.9! 63.8! 32!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   33! 3/16/12   A14%   3/17/12   3/18/12   All Marketed Flights! 3/19/12   3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   Spirit Airlines A14% and CF% by Day" 3/25/12   3/26/12   3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   Individual Carrier Metrics"
Individual Carrier Metrics" United Airlines Operations Performance
 March 2012: 98.3% completed, 76.9% on-time departures, 75.8% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" SkyWest" 97.5! 68.5! 84.3! 62.8! 82.6! ORD" 97.6! 64.6! 82.4! 69.0! 83.9! 17.5 min! United" 98.8! 64.0! 85.4! 67.0! 83.7! DEN" 97.1! 62.1! 83.9! 66.6! 84.9! 16.8 min! ExpressJet" 96.7! 66.8! 82.0! 67.4! 81.4! Shuttle America" 97.7! 71.7! 85.8! 58.1! 79.5! SFO" 98.8! 60.3! 80.3! 64.9! 80.4! 17.9 min! GoJet" 97.4! 75.2! 85.6! 66.1! 82.5! IAD" 98.7! 71.6! 85.8! 73.3! 86.4! 17.8 min! Mesa" 98.4! 78.6! 89.1! 75.7! 88.5! Colgan" 98.1! 82.2! 88.8! 76.8! 86.9! LAX" 99.1! 67.7! 87.4! 65.2! 85.7! 16.9 min! Trans States" 98.5! 70.1! 85.1! 69.8! 84.7! Atlantic Southeast" 96.6! 70.7! 80.6! 67.1! 80.9! Aer Lingus" 100.0! 56.3! 87.5! 81.3! 84.4! Performance by Aircraft Type! Family" CF%" D0%" D15%" A0%" A14%" Key Market Performance! A319/320" 98.5! 66.8! 85.1! 66.7! 83.5! Route" CF%" D0%" D15%" A0%" A14%" Airbus A330*" 100.0! 56.3! 87.5! 81.3! 84.4! SFO-LAX" 97.4! 33.4! 67.2! 36.9! 61.4! Boeing 747" 98.9! 53.8! 80.4! 59.8! 76.4! LGA-ORD" 95.7! 67.1! 86.2! 68.1! 82.9! Boeing 757" 99.5! 59.8! 87.1! 70.7! 86.7! SFO-ORD" 99.3! 24.2! 67.9! 42.6! 69.1! Boeing 767" 98.5! 64.2! 85.5! 69.1! 84.6! LAX-SFO" 97.4! 28.0! 64.1! 41.4! 61.0! Boeing 777" 98.1! 59.5! 83.3! 57.3! 75.6! ORD-SFO" 98.3! 25.7! 61.0! 50.7! 69.4! CRJ-200/700" 97.4! 71.6! 85.5! 65.8! 83.6! ORD-LGA" 96.4! 43.8! 71.3! 44.6! 66.0! Dash-8-200" 99.2! 81.9! 91.2! 78.1! 89.9! ORD-EWR" 98.3! 42.9! 76.1! 49.0! 75.5! EMB-120" 97.7! 64.4! 80.9! 59.7! 80.1! EWR-ORD" 98.3! 56.7! 82.1! 64.7! 81.1! EMB-170" 97.7! 71.7! 85.8! 58.1! 79.5! DCA-ORD" 97.3! 60.2! 82.9! 64.9! 79.0! ERJ-145" 97.0! 67.4! 82.7! 67.8! 82.1! ORD-DCA" 97.8! 54.3! 76.6! 49.9! 72.2! Saab 340" 97.8! 82.3! 88.1! 76.4! 85.9! * A330 Operated by Aer Lingus IAD-MAD! 34!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   35! 3/17/12   3/18/12   CF%   3/19/12   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   United Airlines A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" US Airways Operations Performance
 March 2012: 98.8% completed, 86.3% on-time departures, 83.0% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" US Airways" 99.5! 75.2! 90.9! 68.7! 87.3! CLT" 99.1! 68.9! 87.3! 66.5! 86.2! 18.6! Air Wisconsin " 97.9! 59.6! 76.1! 51.2! 71.9! PHL" 98.8! 63.8! 80.3! 57.7! 76.3! 20.0! PSA Airlines" 98.3! 67.4! 86.0! 61.2! 83.7! Republic" 99.1! 76.9! 87.0! 60.3! 81.5! PHX" 99.8! 73.7! 91.3! 73.0! 92.0! 18.6! Piedmont" 97.1! 59.7! 79.4! 62.4! 78.2! DCA" 98.7! 58.5! 83.4! 64.9! 84.2! 17.9! Mesa" 99.2! 79.5! 90.7! 72.9! 89.4! Chautauqua" 99.4! 80.3! 91.0! 59.2! 87.7! Trans States" 98.2! 59.9! 79.6! 52.8! 74.6! Colgan" 98.8! 71.9! 83.3! 67.1! 81.6! Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" Airbus A319/320/321" 99.5! 75.4! 91.1! 68.1! 87.4! PHL-LGA" 97.6! 53.1! 71.5! 44.9! 63.0! Airbus A330" 99.6! 79.0! 89.9! 67.1! 81.9! LGA-PHL" 96.7! 53.3! 75.8! 54.2! 70.6! Boeing 737" 99.7! 71.0! 89.8! 67.9! 87.1! PHL-BOS" 99.4! 76.9! 88.3! 73.4! 89.7! Boeing 757" 99.6! 76.0! 92.1! 70.8! 88.2! BOS-PHL" 99.6! 85.4! 93.0! 75.3! 89.5! Boeing 767" 99.4! 67.1! 86.8! 63.4! 76.9! DCA-LGA" 95.9! 82.7! 92.7! 66.4! 87.0! CRJ Series" 98.4! 67.4! 83.1! 58.9! 80.0! LGA-DCA" 95.9! 87.5! 93.2! 72.4! 88.5! Dash 8-100/300" 97.1! 61.7! 80.4! 63.8! 79.2! BOS-LGA" 96.8! 92.2! 95.0! 79.9! 91.5! EMB-170/175/190" 99.0! 78.3! 88.0! 63.7! 83.1! LGA-BOS" 96.6! 92.2! 96.7! 82.9! 93.2! ERJ-145" 98.4! 64.4! 81.0! 58.2! 77.3! DCA-BOS" 98.7! 80.9! 92.1! 74.8! 88.5! Saab 340" 97.4! 85.0! 89.1! 76.8! 86.4! BOS-DCA" 98.7! 87.0! 92.6! 81.9! 91.6! 36!
On-Time Arrivals (A14) Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   37! 3/17/12   3/18/12   3/19/12   All Marketed Flights! 3/20/12   CF%   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   US Airways A14% and CF% by Day" 3/26/12   3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
Individual Carrier Metrics" Virgin America Operations Performance
 March 2012: 99.5% completed, 78.5% on-time departures, 78.4% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" SFO-LAS" 98.7! 62.9! 81.2! 59.8! 79.9! SFO" 99.5! 60.3! 81.2! 61.3! 74.7! 14.5! LAX-SFO" 99.6! 47.8! 66.4! 55.7! 67.0! LAX" 99.9! 54.8! 80.5! 63.1! 83.5! 12.5! LAS-SFO" 98.3! 54.9! 69.0! 52.9! 71.6! JFK" 100.0! 52.5! 76.6! 48.3! 77.9! 21.6! SFO-LAX" 99.6! 58.4! 76.2! 47.2! 72.7! BOS" 100.0! 50.3! 73.2! 55.9! 80.3! 18.3! LAX-JFK" 100.0! 55.1! 84.8! 46.6! 74.5! JFK-LAX" 100.0! 48.4! 78.8! 81.0! 92.9! JFK-SFO" 100.0! 52.3! 71.1! 72.5! 80.5! Performance by Aircraft Type! SFO-JFK" 100.0! 59.2! 85.5! 51.3! 84.2! Family" CF%" D0%" D15%" A0%" A14%" 319" 99.3! 62.5! 79.6! 60.1! 79.2! SEA-SFO" 97.5! 46.5! 69.3! 42.1! 71.1! 320" 99.6! 53.6! 78.2! 56.9! 78.2! SAN-SFO" 98.3! 38.1! 59.3! 50.0! 62.7! 38!
On-Time Arrivals (A14) Performance" 30.0%   40.0%   50.0%   60.0%   70.0%   80.0%   90.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   A14%   3/15/12   3/16/12   39! 3/17/12   3/18/12   3/19/12   CF%   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   Virgin America A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Individual Carrier Metrics" Completion Factor %"
Methodology" Notes & Methods" Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. ! ! Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.! ! masFlight is a registered trademark of Marks Systems Inc.! Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved! ! For more information, please contact:! Edmund Otubuah" Director of Aviation Products" edmund@markssystems.com! 40!
About Marks Systems" We host, normalize, link and expose big data to users worldwide. Our vertical market solutions feature easy- to-use self-service tools. masFlight is our aviation Marks Systems is a privately platform focused on airlines, airports, and analysts.! held company based in the Washington, DC area." Marks Systems provides integrated data warehousing and analysis ! applications for vertical markets.! ! ! Marks Systems Inc.! Marks Systems provides a core platform of climate, geography, 4833 Rugby Avenue! population demographics, transportation/logistics, energy, and other official and commercial data sets that can be easily referenced and Suite 301! incorporated into other applications.! Bethesda, MD 20814! ! (888) 809-2750 Toll-Free! We provide advanced query tools that can search, link, validate and ! present information, either through our hosted web/tablet applications, MarksSystems.com! masXML, our web services interface, or our SQL hosting service.! ! ! With extensive backgrounds in enterprise software, data warehousing, Press Contact:" and analysis tools, our team knows validation, optimization and interface media@markssystems.com! design. We set out to build a flexible, scalable solution for warehousing ! and linking diverse data sets by leveraging cloud infrastructure.! ! 41!

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Monthly Performance Report March 2012

  • 1.
    Monthly Performance Report
 U.S. Airlines
 
 Flights during March 2012 " ! ! Release Date: May 2, 2012! © 2012 Marks Systems Inc. All rights reserved.! w 4833 Rugby Avenue, Suite 301 w Bethesda, Maryland 20814 w (888) 809-2750!
  • 2.
    masFlight Solutions" Daily EmailReport" ! We offer masFlight Daily, a free daily email report for 
 airlines, airports, and aviation-focused professionals. 
 We summarize weather and operational performance by carrier, by fleet type, and by hub operation. ! ! Sign up for free daily reports at:! masflightdaily.com! masFlight Web Application" ! Operational data is critical to solid planning. masFlight centralizes information in an easy-to-use, subscription-based app for airlines, airports, and industry vendors. Combining revenue, schedule, operations and weather data, our platform revolutionizes schedule planning, operations analysis, air service development, airport operations and new opportunities.
 ! For a free trial, contact solutions@masflight.com" 2!
  • 3.
    Contents" Monthly Performance Report
 U.S. Carriers, March 2012" Section" Contents" Slide" Introduction! Methodology! 4! Glossary of Terms! Explanation of aviation terms used! 5! Key Metrics! March 2012 By Carrier, Rankings! 6! Airport Summaries! Top 5 Departures, Arrivals; Delay Programs! 10! Airport Deep-Dive of the Month! Analysis for Portland (PDX)! 13! Market Profile of the Month! Transcon market review! 15! Individual Carrier Metrics! Summary & detail for individual carriers! 18! To receive this report by email each month, please visit masflight.com" 3!
  • 4.
    Introduction" Monthly Performance Report: March 2012" The masFlight Monthly Performance Report summarizes United States airline performance. ! " Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:! " (1)  Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. ! (2)  Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights." (3)  DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. ! (4)  DOT reports focus on on-time arrivals only. We focus on three operational statistics. 
 “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, 
 net of cancellations and non-completed diversions. " 4!
  • 5.
    Definitions" Terms Used
 Italicized terms are the key definitions used ! Term" Definition" CF% (Completion Factor)! The percent of flights scheduled that arrive at their destination! D0%" Flights that depart from their origin by the scheduled departure time! D15% (On-Time Departures)! Flights that depart from their origin within 15 minutes of the scheduled time! A0%" Flights that arrive at their destination on or before scheduled arrival time! A14% (On-Time Arrivals)! Flights that arrive at their destination within 14 minutes of schedule! Gate Turn Time" The “on-gate” time between gate arrival and gate departure for a given aircraft! Scheduled Gate Turn" Turn time defined by scheduled arrival to scheduled departure time! Actual Gate Turn" Turn time defined by actual arrival to actual departure time! Taxi-Out Time" Time from gate departure to runway takeoff! Taxi-In Time" Time from runway landing to gate arrival! Ground Delay Program" FAA delays for flights at departure airport for flights into a specific facility! 5!
  • 6.
    Key Metrics" U.S. Airline System Performance Metrics
 March 2012! Departures" Arrivals" U.S. Airline 
 Tracked Category" Flights" Completed " On Schedule" On-time" On Schedule" On-time " CF%! D0%! D15%" A0%! A14%" All U.S. Airlines" 741,794! 98.9%! 64.6%! 83.8%" 63.7%! 82.2%" Mainline Airlines! 251,578! 99.3%! 63.5%! 85.0%" 63.4%! 82.7%" Low Fare Airlines! 160,327! 99.6%! 60.3%! 84.7%" 64.8%! 84.1%" Regionals ! 329,889! 98.2%! 67.6%! 82.5%" 63.0%! 80.5%" All U.S. Airlines include all U.S. carriers tracked by masFlight! Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways! Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest! Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Mesaba, Mesa, Republic and Air Wisconsin. " 6!
  • 7.
    Key Metrics" U.S. Carrier Summaries
 March 2012! All Flights! Mainline Only! Regional Carriers! Airline" Tracked" CF%" D15%" A14%" Tracked" CF%" D15%" A14%" Tracked" CF%" D15%" A14%" American" 106,702" 98.5! 85.1! 82.6" 58,620" 98.6! 83.7! 81.3" 48,082" 98.4! 86.8! 84.3" Alaska" 24,476" 99.0! 89.1! 86.8" 13,374" 99.5! 88.5! 85.1" 11,102" 98.5! 89.9! 88.9" United" 169,900" 98.3! 76.9! 75.8" 61,365" 99.4! 77.3! 76.3" 108,535" 97.6! 76.9! 75.6" Delta" 168,618" 99.2! 86.4! 84.5" 71,574" 99.8! 88.0! 85.6" 97,044" 98.7! 85.3! 83.7" Frontier" 11,325" 99.4! 82.4! 80.1" 7,312" 99.9! 82.5! 80.7" 4,013" 98.4! 82.1! 79.0" US Airways" 100,668" 98.8! 86.3! 83.0" 40,213" 99.5! 90.9! 87.3" 60,455" 98.3! 83.2! 80.1" AirTran" 20,321" 99.7! 94.3! 90.9" 20,321" 99.7! 94.3! 90.9" JetBlue" 22,901" 99.6! 82.0! 80.4" 22,901" 99.6! 82.0! 80.4" Hawaiian" 6,432" 99.8! 94.3! 91.7" 6,432" 99.8! 94.3! 91.7" Southwest" 98,554" 99.5! 84.3! 85.5" 98,554" 99.5! 84.3! 85.5" Spirit" 6,689" 99.9! 78.3! 74.6" 6,689" 99.9! 78.3! 74.6" Virgin America" 4,551" 99.5! 78.5! 78.4" 4,551" 99.5! 78.5! 78.4" (a) Mainline flights marketed by Continental and United are operated by United" Includes flights to, from and within North America only
 " CF% = Completed Flights (not cancelled or diverted)! D15% = On-time Flight Departures! A14% = On-time Flight Arrivals! 7!
  • 8.
    Key Metrics" Top Ten Airlines by Marketing Carrier
 March 2012! Rank! Airline! On-Time Arrival Percentage! 1! Hawaiian Airlines! 91.7%! 2! AirTran Airways! 90.9%! 3! Alaska Airlines! 86.8%! 4! Southwest Airlines! 85.5%! 5! Delta Airlines! 84.5%! 6! US Airways! 83.0%! 7! American Airlines! 82.6%! 8! JetBlue Airways! 80.4%! 9! Frontier Airlines! 80.1%! 10! Virgin America ! 78.4%! Arrivals at gate within 14 minutes of schedule (A14%)! Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.! Excludes codeshare flights operated by other airlines. ! 8!
  • 9.
    Key Metrics" Top Ten Airlines by Operating Carrier
 March 2012! Rank! Airline! On-Time Arrival Percentage! 1! Hawaiian Airlines! 91.7%! 2! AirTran Airways! 90.9%! 3! Executive Airlines! 90.1%! 4! Horizon Air! 89.3%! 5! Compass Airlines! 89.1%! 6! Mesa Airlines! 87.7%! 7! US Airways! 87.3%! 8! Delta Airlines! 85.6%! 9! Southwest Airlines! 85.5%! 10! Alaska Airlines! 85.1%! Arrivals at gate within 14 minutes of schedule (A14%)! Includes all flights operated by each carrier, including domestic and international operations to/from North America.! Regional affiliate flying for different airlines is grouped under the regional airline.! 9!
  • 10.
    Best & WorstAirports: Departures" Best Performing Major Airports by Departure Performance
 March 2012 (All Flights)! Airport" Flights From:" CF%" D0%" D15%" SLC" Salt Lake City! 99.5%! 73.5%! 89.9%" SEA" Seattle/Tacoma Int’l! 99.5%! 65.2%! 88.2%" MSP" Minneapolis/St. Paul! 99.5%! 75.6%! 88.2%" PHX" Phoenix Sky Harbor! 99.7%! 63.9%! 88.2%" TPA" Tampa Int’l! 99.8%! 68.8%! 87.6%" Worst Performing Major Airports by Departure Performance" March 2012 (All Flights)! Airport" Flights From:" CF%" D0%" D15%" IAH" George Bush Intercontinental! 98.5%! 44.2%! 72.8%" EWR" Newark Liberty! 98.8%! 51.3%! 73.0%" SFO" San Francisco Int’l! 96.6%! 47.5%! 73.0%" ORD" Chicago O’Hare! 98.7%! 58.6%! 79.1%" IAD" Washington Dulles! 98.7%! 58.9%! 80.5%" For definitions, see notes at beginning of presentation.! 10!
  • 11.
    Best & WorstAirports: Arrivals" Best Performing Major Airports by Arrival Performance
 March 2012 (All Flights)! Airport" Flights To:" A0%" A14%" SLC" Salt Lake City! 70.7%! 89.4%" PHX" Phoenix Sky Harbor! 70.1%! 89.3%" MSP" Minneapolis St. Paul! 73.7%! 88.3%" BWI" Baltimore/Washington Int’l! 66.9%! 86.4%" DEN" Denver Int’l ! 69.4%! 86.4%" Worst Performing Major Airports by Arrival Performance" March 2012 (All Flights)! Airport" Flights To:" A0%" A14%" EWR" Newark Liberty! 49.1%! 67.6%" SFO" San Francisco Int’l! 53.7%! 70.0%" PHL" Philadelphia Int’l! 57.4%! 76.0%" IAH" George Bush Intercontinental! 55.9%! 76.5%" LGA" New York LaGuardia! 62.6%! 79.7%" For definitions, see notes at beginning of presentation.! 11!
  • 12.
    Ground Delay ProgramsInto Airports" Days With Ground Delay Programs" March 2012 by Day of Month! March 2012 by Day"  !  " 1" 2" 3" 4" 5" 6" 7" 8" 9" 10" 11" 12" 13" 14" 15" 16" 17" 18" 19" 20" 21" 22" 23" 24" 25" 26" 27" 28" 29" 30" 31" TOTAL"    " Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" Su" Mo" Tu" We" Th" Fr" Sa" DAYS" " EWR" 1" 1" "   "   "   "   1" "   "   "   "   "   1" "   1" "   "   1" "   1" "   "   "   "   "   1" "   "   "   "   1" 9" ORD" "   1" "   "   "   "   1" "   "   "   "   1" 1" "   1" "   "   "   "   "   "   1" 1" "   "   "   "   "   "   1" "   8" PHL" 1" "   1" "   "   "   1" "   "   "   "   "   "   "   1" "   "   1" "   "   "   1" "   "   1" "   "   1" "   "   "   8" CLT" "   1" "   "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   1" "   "   "   1" 1" "   "   "   "   "   "   "   6" MDW" "   "   "   "   "   "   "   "   1" "   "   1" 1" "   1" "   "   "   "   "   "   "   1" "   "   "   "   "   "   1" "   6" ATL" "   1" "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   4" JFK" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   1" "   "   "   "   "   1" 1" "   "   4" DCA" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   "   1" "   "   "   3" DTW" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   "   "   "   "   "   "   1" "   3" HOU" "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   3" IAH" "   "   "   "   "   "   "   "   1" "   1" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   3" SFO" 1" "   "   "   "   "   "   "   "   1" "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   3" BWI" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   1" "   "   "   2" CLE" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   2" CVG" "   1" "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   2" DAL" "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   2" DFW" "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   2" IAD" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   1" "   "   "   2" LAS" "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   2" LGA" 1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   2" SAT" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" AUS" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" BNA" "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" BOS" 1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" CZY" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   1" DEN" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   1" IND" "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" LAX" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   1" MCO" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" 1" MSP" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   1" SDF" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   1" SNA" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   1" TEB" "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" YYZ" "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   1" "   "   "   "   "   "   "   "   "   "   "   1" "   1" 2" 3" 4" 5" 6" 7" 8" 9" 10" 11" 12" 13" 14" 15" 16" 17" 18" 19" 20" 21" 22" 23" 24" 25" 26" 27" 28" 29" 30" 31" "    "  " "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   "   12!
  • 13.
    Airport of theMonth: PDX" Airport Deep-Dive of the Month: Portland International (PDX)" March 2012! PDX Departures! PDX Arrivals! By Category! CF%! D0%! D15%" A0%! A14%" All Carriers Serving PDX" 99.5%! 69.3%! 89.9%" 68.5%! 86.8%" Mainline Airlines" 99.6%! 75.3%! 90.6%" 66.4%! 83.7%" Low Fare Airlines" 99.8%! 62.0%! 89.3%" 65.4%! 85.3%" Regional Airlines " 99.3%! 68.3%! 89.8%" 69.5%! 89.4%" PDX Departures! PDX Arrivals! By Marketing Carrier! CF%! D0%! D15%" A0%! A14%" Alaska" 99.5%! 70.8%! 90.6%" 71.4%! 90.1%" United" 99.3%! 67.0%! 87.8%" 63.5%! 81.8%" Southwest" 99.7%! 60.8%! 90.1%" 72.5%! 88.7%" Delta" 100.0%! 82.0%! 93.0%" 67.1%! 83.8%" US Airways" 98.2%! 82.0%! 91.0%" 63.9%! 87.0%" American" 97.6%! 69.7%! 86.6%" 51.7%! 74.2%" Air Canada" 97.5%! 41.0%! 72.6%" 33.1%! 65.3%" Frontier" 100.0%! 66.4%! 89.9%" 55.9%! 83.1%" JetBlue" 100.0%! 71.1%! 82.9%" 58.4%! 76.6%" Spirit" 100.0%! 64.5%! 80.6%" 59.7%! 66.1%" Hawaiian" 100.0%! 87.9%! 100.0%" 54.3%! 85.7%" Marketing Carrier includes mainline and regional flights, excludes code shares! 13!
  • 14.
    Airport of theMonth: PDX" Portland Gate Turn Times" METHODOLOGY FOR GATE TURNS" Concourse " Scheduled Gate Actual 
 Turn" Gate Turn" •  Identify valid gate turns by tracking A" 63.9" 69.4" inbound and outbound aircraft and B" 82.4" 91.9" C" 48.5" 54.8" gate assignments by flight number! D" 63.6" 66.2" E" 48.9" 51.9" •  Exclude remain overnight (RON) and Portland" 50.7 min" 55.9 min" gates with two or more concurrent flight operations (e.g. non-jetway)! Scheduled Turn Actual
 Airline" Time" Turn Time" AA" 52.5! 55.0! EXAMPLE OF GATE TURN TIMES" AS" 71.2! 77.8! B6" 47.9! 50.5! Actual
 Sched.
 Sched.
 Actual
 Arrival" Arrival! Departure! Departure" DL" 66.1! 68.4! Time" Time! Time! Time" F9" 42.5! 46.7! NK" 42.0! 46.9! UA" 48.9! 51.9! US" 84.7! 83.6! 9:50a! 10:00a! 10:45a! 11:00a! WN" 32.1! 39.8! SCHEDULED GATE TURN (45 min)! ACTUAL GATE TURN (70 min)" 14!
  • 15.
    Market Profile: TransconMarkets" Market Profile of the Month – Transcontinental Flights" Key Shuttle Transcon Market Performance - Westbound! March 2012! Route" CF%" D0%" D15%" A0%" A14%" JFK-SEA" 99.3%! 70.9%! 90.1%! 66.2%! 86.1%" JFK-SFO" 99.3%! 62.8%! 79.5%! 73.1%! 81.2%" JFK-LAX" 99.7%! 69.7%! 86.4%! 84.5%! 92.2%" BOS-SFO" 99.7%! 39.5%! 77.7%! 67.0%! 79.7%" BOS-LAX" 99.3%! 51.3%! 74.5%! 72.3%! 88.9%" Key Shuttle Transcon Market Performance - Eastbound! March 2012 ! Route" CF%" D0%" D15%" A0%" A14%" SEA-JFK" 99.3%! 72.4%! 92.8%! 69.7%! 89.5%" SFO-JFK" 99.3%! 60.3%! 85.8%! 55.7%! 80.9%" LAX-JFK" 99.8%! 69.1%! 89.7%! 52.5%! 78.7%" SFO-BOS" 99.2%! 47.0%! 80.2%! 52.1%! 77.9%" LAX-BOS" 99.6%! 52.0%! 82.8%! 39.7%! 69.9%" 15!
  • 16.
    Market Profile: TransconMarkets" Market Profile of the Month – Transcon Markets (cont’d)" A14% Performance from New York (JFK) to Los Angeles and San Francisco! March 2012! VX   UA   DL   B6   AA   VX   UA   DL   B6   AA   90.4%   80.5%   90.3%   85.4%   JFK-­‐LAX   91.9%   JFK-­‐SFO   83.8%   96.6%   79.3%   91.6%   73.1%   86.9%   84.2%   70.0%   81.3%   LAX-­‐JFK   69.1%   SFO-­‐JFK   88.0%   84.0%   63.6%   79.5%   0.0%   20.0%   40.0%   60.0%   80.0%   100.0%   0.0%   20.0%   40.0%   60.0%   80.0%  100.0%   On-Time Arrivals (A14%)" On-Time Arrivals (A14%)" 16!
  • 17.
    Market Profile: TransconMarkets" Market Profile of the Month – Transcon Markets (cont’d)" A14% Performance from Boston (BOS) to Los Angeles and San Francisco! March 2012! VX   UA   B6   AA   VX   UA   B6   84.1%   88.4%   100.0%   BOS-­‐LAX   BOS-­‐SFO   81.7%   91.2%   83.3%   67.0%   75.0%   84.1%   75.8%   LAX-­‐BOS   SFO-­‐BOS   73.4%   71.9%   60.7%   80.7%   0.0%   20.0%   40.0%   60.0%   80.0%   100.0%   0.0%   20.0%   40.0%   60.0%   80.0%  100.0%   On-Time Arrivals (A14%)" On-Time Arrivals (A14%)" 17!
  • 18.
    Individual Carrier Metrics" AirTran Airways Operations Performance
 March 2012: 99.7% completed, 94.3% on-time departures, 90.9% on-time arrivals! Hub Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" ATL" 99.9! 83.6! 94.0! 73.9! 90.7! 20.4! ATL-MCO" 99.7! 85.6! 95.0! 71.9! 92.8! MCO" 99.8! 83.2! 92.5! 73.1! 91.1! 15.5! MCO-ATL" 99.7! 87.0! 94.7! 57.5! 88.1! MKE" 99.2! 89.2! 94.6! 75.7! 91.0! 14.5! LGA-ATL" 98.5! 86.0! 92.4! 70.8! 85.2! BWI" 99.6! 89.0! 95.5! 75.5! 92.2! 15.6! ATL-LGA" 98.9! 78.9! 89.8! 58.5! 79.6! FLL-ATL" 99.6! 91.6! 95.4! 71.0! 90.3! ATL-FLL" 100.0! 77.5! 93.2! 72.5! 91.1! Performance by Aircraft Type! ATL-TPA" 100.0! 84.0! 93.2! 68.9! 90.3! Family" CF%" D0%" D15%" A0%" A14%" TPA-ATL" 99.5! 85.3! 92.6! 78.4! 90.2! Boeing 717" 99.8! 87.9! 94.7! 75.0! 91.5! ATL-DCA" 99.5! 87.5! 96.7! 66.8! 93.5! Boeing 737" 99.6! 84.5! 93.3! 72.0! 89.3! DCA-ATL" 99.5! 87.5! 94.0! 83.2! 90.8! 18!
  • 19.
    On-­‐Time  Arrivals  (A14)  Performance 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   19! 3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   AirTran Airways A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 20.
    Individual Carrier Metrics" American Airlines Operations Performance 
 March 2012: 98.5% completed, 85.1% on-time departures, 82.6% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" DFW" 98.1! 61.6! 81.4! 70.2! 85.2! 15.5! American" 98.6! 66.0! 83.7! 62.2! 81.3! ORD" 98.8! 69.6! 84.1! 72.1! 83.3! 17.3! MIA" 99.5! 60.7! 82.4! 70.2! 85.9! 17.1! American Eagle" 98.3! 74.6! 86.5! 68.0! 84.2! LAX" 99.0! 73.2! 87.7! 71.8! 86.2! 17.9! Chautauqua" 98.2! 76.6! 86.2! 56.3! 80.1! LGA" 98.8! 82.0! 89.9! 73.3! 84.3! 25.1! JFK" 98.6! 72.2! 86.6! 69.9! 84.1! 25.2! Executive" 99.0! 84.1! 91.9! 72.2! 90.1! Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" DFW-LAX" 98.0! 46.4! 77.8! 61.9! 77.9! Boeing 737" 98.6! 67.3! 85.0! 62.9! 82.1! LAX-DFW" 97.6! 63.9! 85.2! 46.1! 79.3! Boeing 757" 99.1! 60.7! 80.6! 59.8! 79.0! ORD-DFW" 97.8! 63.1! 83.3! 72.7! 84.3! Boeing 767" 99.3! 61.0! 79.8! 55.6! 74.3! DFW-ORD" 98.0! 57.7! 78.0! 68.3! 80.1! Boeing 777" 99.9! 50.4! 82.9! 53.1! 72.9! LGA-ORD" 98.0! 79.2! 86.2! 73.6! 84.7! MD-80 Series" 98.2! 69.1! 84.7! 64.3! 83.4! AUS-DFW" 97.8! 80.4! 89.2! 76.6! 89.2! ORD-LGA" 98.3! 66.1! 79.9! 75.3! 84.6! ATR-72 Prop" 99.0! 84.1! 91.9! 72.2! 90.1! DFW-AUS" 97.8! 63.9! 83.1! 58.7! 82.6! CRJ-700" 98.7! 72.9! 84.2! 67.0! 81.3! DFW-SAT" 97.8! 62.2! 81.9! 51.4! 79.5! ERJ-135/140/145" 98.2! 75.1! 86.9! 67.3! 84.4! SAT-DFW" 97.2! 74.9! 88.6! 67.1! 87.7! 20!
  • 21.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   21! 3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   3/27/12   American Airlines A14% and CF% by Day" 3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 22.
    Individual Carrier Metrics" Alaska Airlines Operations Performance
 March 2012: 99.0% completed, 89.1% on-time departures, 86.8% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" Alaska" 99.5! 72.8! 88.5! 65.6! 85.1! SEA" 99.5! 69.6! 90.5! 71.7! 89.2! 13.0! Horizon" 98.7! 65.3! 90.0! 68.4! 89.3! PDX" 99.5! 70.8! 90.6! 71.4! 90.1! 10.2! SkyWest" 98.9! 79.3! 91.9! 70.3! 90.4! ANC" 98.1! 80.5! 91.0! 65.8! 84.2! 13.5! PenAir" 87.5! 64.2! 78.8! 51.8! 63.9! Performance by Aircraft Type! Key Market Performance! Route" CF%" D0%" D15%" A0%" A14%" Family" CF%" D0%" D15%" A0%" A14%" SEA-PDX" 99.5! 66.3! 92.5! 66.5! 91.9! Boeing 737" 99.7! 72.5! 88.5! 65.1! 84.9! PDX-SEA" 99.2! 67.7! 90.9! 75.0! 91.4! SEA-GEG" 97.5! 70.9! 91.9! 70.3! 91.5! B737 Combi" 97.8! 76.7! 88.4! 71.7! 86.9! GEG-SEA" 97.1! 71.7! 93.9! 66.1! 89.9! ANC-SEA" 100.0! 81.0! 91.7! 76.9! 93.9! CRJ-700" 98.9! 79.3! 91.9! 70.3! 90.4! SEA-ANC" 100.0! 63.3! 89.2! 58.6! 80.7! LAX-SEA" 99.7! 59.6! 81.7! 59.3! 82.9! Q400" 98.7! 65.3! 90.0! 68.4! 89.3! SEA-LAX" 99.7! 73.3! 91.6! 48.1! 74.5! ANC-FAI" 99.2! 83.4! 90.9! 74.7! 88.8! Saab 340" 87.5! 64.2! 78.8! 51.8! 63.9! LAS-SEA" 99.6! 74.6! 92.0! 77.7! 91.5! 22!
  • 23.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   23! 3/16/12   3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   Alaska Airlines A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 24.
    Individual Carrier Metrics" Delta Air Lines Operations Performance
 March 2012: 99.2% completed, 86.4% on-time departures, 84.5% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" ATL" 99.7! 61.5! 81.3! 63.2! 83.3! 20.0! Delta" 99.8! 70.2! 88.0! 67.0! 85.6! DTW" 98.9! 67.7! 83.1! 69.5! 85.4! 19.5! Pinnacle" 98.3! 72.4! 84.2! 68.1! 82.7! MSP" 99.6! 76.6! 88.6! 76.0! 89.6! 18.0! Atlantic Southeast" 99.2! 67.0! 79.9! 65.2! 79.8! SkyWest" 98.8! 77.7! 90.5! 69.1! 88.3! SLC" 99.6! 76.5! 90.6! 73.3! 91.3! 18.6! Comair" 99.0! 74.3! 87.4! 68.4! 85.0! JFK" 99.3! 70.0! 85.1! 65.1! 81.8! 29.0! Compass" 99.5! 80.9! 90.8! 74.5! 89.1! LGA" 98.5! 75.2! 88.4! 66.9! 83.6! 27.3! Shuttle America" 97.9! 80.4! 90.0! 69.9! 85.4! MEM" 99.0! 76.6! 87.8! 74.5! 88.1! 16.7! Chautauqua" 98.5! 76.3! 88.2! 65.5! 83.6! CVG" 99.3! 72.8! 86.1! 71.6! 85.9! 14.5! GoJet" 97.2! 67.3! 77.7! 62.6! 76.6! Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" Airbus 319/320" 99.6! 72.7! 88.9! 69.1! 86.9! MCO-ATL" 99.6! 75.5! 92.1! 66.6! 88.1! Airbus 330" 99.6! 70.0! 87.8! 64.8! 81.0! ATL-MCO" 100.0! 56.3! 86.5! 63.5! 86.7! Boeing 737" 99.9! 70.8! 90.4! 70.7! 88.3! ATL-DCA" 99.8! 64.5! 84.9! 63.8! 83.8! Boeing 747" 99.7! 74.6! 87.0! 66.1! 82.4! DCA-ATL" 99.6! 70.2! 89.5! 68.4! 86.8! Boeing 757" 99.9! 65.7! 86.1! 60.7! 83.1! ATL-LGA" 100.0! 59.0! 80.9! 53.4! 73.8! Boeing 767" 99.4! 72.1! 89.1! 64.1! 82.9! LGA-ATL" 99.8! 65.8! 85.9! 63.4! 82.6! Boeing 777" 99.8! 73.2! 90.0! 70.1! 84.4! DCA-LGA" 95.5! 93.1! 95.5! 73.5! 87.1! CRJ Series" 98.7! 72.0! 84.5! 67.3! 83.2! LGA-DCA" 95.3! 91.0! 97.0! 74.4! 93.3! DC-9-50" 99.9! 69.5! 85.6! 66.4! 83.6! ATL-FLL" 99.7! 51.8! 82.0! 65.2! 82.0! EMB-120" 97.9! 77.0! 88.3! 71.4! 86.9! ATL-TPA" 100.0! 59.2! 84.1! 64.1! 86.6! EMB-170/175" 98.8! 80.7! 90.5! 72.5! 87.5! ERJ-145" 98.5! 76.3! 88.2! 65.5! 83.6! MD-88" 99.8! 73.1! 89.2! 70.7! 87.9! 24! MD-90" 99.6! 68.1! 84.5! 69.5! 85.2!
  • 25.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   25! 3/17/12   3/18/12   3/19/12   CF%   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   3/27/12   Delta Air Lines A14% and CF% by Day" 3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 26.
    Individual Carrier Metrics" Frontier Airlines Operations Performance
 March 2012: 99.4% completed, 82.4% on-time departures, 80.1% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" DEN" 99.8! 52.1! 80.5! 63.9! 85.0! 12.7! Frontier" 100.0! 56.2! 82.5! 56.8! 80.7! MKE" 98.4! 63.9! 82.6! 54.0! 77.7! 14.2! Republic" 98.9! 62.4! 81.2! 55.7! 78.0! MCI" 99.3! 52.5! 75.8! 49.0! 72.9! 12.7! Chautauqua" 96.5! 72.4! 85.8! 59.6! 82.6! Performance by Aircraft Type! Key Market Performance! Route" CF%" D0%" D15%" A0%" A14%" Family" CF%" D0%" D15%" A0%" A14%" DEN-LAS" 100.0! 47.2! 80.1! 58.0! 82.4! LAS-DEN" 100.0! 66.5! 87.5! 55.7! 83.5! A318/319/320" 100.0! 56.2! 82.5! 56.8! 80.7! COS-DEN" 98.1! 74.7! 88.0! 68.4! 87.3! DEN-COS" 98.1! 60.8! 81.6! 60.8! 80.4! Q400" 97.5! 62.9! 82.9! 53.8! 79.5! DEN-LAX" 100.0! 51.3! 81.8! 55.2! 76.6! LAX-DEN" 100.0! 52.3! 81.0! 37.3! 77.1! EMB-170/190" 99.1! 62.3! 80.8! 56.0! 77.8! SLC-DEN" 100.0! 66.4! 85.2! 61.7! 83.9! DEN-SLC" 100.0! 52.3! 80.5! 65.1! 81.9! DEN-PHX" 100.0! 43.8! 79.2! 52.8! 78.5! ERJ-135" 96.5! 72.4! 85.8! 59.6! 82.6! PHX-DEN" 100.0! 55.6! 83.3! 54.2! 83.3! 26!
  • 27.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   27! 3/17/12   3/18/12   CF%   3/19/12   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   Frontier Airlines A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 28.
    Individual Carrier Metrics" JetBlue Airways Operations Performance
 March 2012: 99.6% completed, 82.0% on-time departures, 80.4% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" JFK" 99.8! 62.0! 81.9! 57.3! 79.5! 22.7! FLL-JFK" 100.0! 60.1! 80.6! 47.8! 78.3! BOS" 100.0! 58.8! 80.5! 58.1! 79.5! 18.6! JFK-FLL" 99.7! 59.7! 81.2! 68.2! 82.9! MCO" 99.8! 64.4! 81.7! 69.2! 83.2! 17.1! FLL" 99.8! 64.4! 80.2! 64.4! 80.9! 18.2! MCO-JFK" 99.7! 70.2! 85.4! 46.3! 82.2! SJU" 98.7! 54.2! 78.2! 54.1! 77.5! 17.2! JFK-MCO" 100.0! 57.7! 81.3! 73.2! 86.8! LGB" 98.6! 61.9! 79.9! 70.2! 85.2! 13.6! BOS-FLL" 100.0! 55.6! 81.0! 69.0! 82.3! JFK-PBI" 100.0! 59.7! 83.1! 75.4! 87.1! Performance by Aircraft Type! FLL-BOS" 99.6! 67.2! 83.8! 49.4! 78.5! Family" CF%" D0%" D15%" A0%" A14%" PBI-JFK" 100.0! 71.0! 84.7! 53.6! 83.9! Airbus A320" 99.7! 63.4! 83.1! 61.1! 81.2! JFK-BUF" 97.7! 54.7! 81.1! 65.6! 81.1! EMB-190" 99.6! 66.2! 80.1! 62.2! 78.9! BOS-MCO" 100.0! 56.7! 85.7! 69.6! 83.4! 28!
  • 29.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   A14%   3/15/12   3/16/12   29! 3/17/12   3/18/12   3/19/12   CF%   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   JetBlue Airways A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 30.
    Individual Carrier Metrics" Southwest Airlines Operations Performance
 March 2012: 99.5% completed, 84.3% on-time departures, 85.5% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" MDW" 99.8! 47.2! 79.6! 67.3! 86.2! 11.4! DAL-HOU" 95.8! 41.9! 82.5! 61.4! 83.3! LAS" 99.3! 50.9! 84.3! 73.5! 89.3! 13.2! HOU-DAL" 96.2! 43.4! 79.1! 56.8! 79.9! BWI" 99.8! 48.6! 81.6! 66.8! 87.2! 12.0! OAK-BUR" 98.3! 52.6! 88.5! 68.2! 89.7! PHX" 99.8! 46.5! 83.8! 70.8! 89.0! 11.0! BUR-OAK" 96.6! 73.3! 92.6! 78.4! 94.4! DEN" 99.8! 49.4! 81.6! 71.7! 88.3! 11.9! SAT-DAL" 100.0! 61.2! 86.5! 70.3! 88.3! DAL" 98.8! 43.4! 81.8! 65.4! 84.7! 9.6! LAS-PHX" 99.0! 45.1! 80.7! 57.6! 82.3! DAL-SAT" 99.7! 44.4! 82.2! 55.0! 81.1! Performance by Aircraft Type! Family" CF%" D0%" D15%" A0%" A14%" PHX-LAS" 99.2! 57.2! 88.0! 70.5! 90.3! 733" 99.3! 50.4! 81.8! 62.0! 82.7! LAX-OAK" 98.6! 57.5! 89.0! 65.7! 90.4! 735" 99.8! 48.7! 81.9! 60.9! 83.3! 73G" 99.5! 56.3! 85.6! 68.7! 87.0! OAK-SAN" 98.3! 40.6! 84.4! 53.4! 82.7! 30!
  • 31.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   31! 3/17/12   3/18/12   3/19/12   CF%   All Marketed Flights! 3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   3/27/12   Southwest Airlines A14% and CF% by Day" 3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 32.
    Individual Carrier Metrics" Spirit Airlines Operations Performance
 March 2012: 78.3% on-time departures, 74.6% on-time arrivals! Focus City Performance! Key Market Performance! Airport" D0%" D15%" A0%" A14%" Taxi-Out" Route" D0%" D15%" A0%" A14%" FLL" 59.2! 75.3! 58.0! 76.1! 17.0! LAS-LAX" 64.5! 82.3! 62.1! 78.2! ORD" 52.0! 67.4! 46.1! 63.7! 16.0! FLL-LGA" 53.2! 72.6! 37.1! 62.9! DTW" 70.1! 81.7! 42.6! 70.1! 13.8! LAX-LAS" 75.0! 83.1! 72.6! 80.6! LGA-FLL" 61.0! 75.6! 58.5! 72.4! LAS-ORD" 62.7! 72.9! 42.7! 60.7! Performance by Aircraft Type! ORD-LAS" 44.1! 66.1! 64.1! 73.5! Family" D0%" D15%" A0%" A14%" FLL-ORD" 45.5! 60.7! 35.1! 56.8! 319" 65.1! 78.4! 55.6! 74.4! 320" 62.5! 77.4! 55.6! 74.6! ORD-FLL" 50.9! 67.9! 53.6! 71.8! 321" 64.0! 82.9! 54.0! 77.3! DTW-LAS" 72.0! 85.0! 65.4! 78.5! LAS-DTW" 74.8! 87.9! 22.9! 63.8! 32!
  • 33.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   33! 3/16/12   A14%   3/17/12   3/18/12   All Marketed Flights! 3/19/12   3/20/12   3/21/12   3/22/12   3/23/12   3/24/12   Spirit Airlines A14% and CF% by Day" 3/25/12   3/26/12   3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   Individual Carrier Metrics"
  • 34.
    Individual Carrier Metrics" United Airlines Operations Performance
 March 2012: 98.3% completed, 76.9% on-time departures, 75.8% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" SkyWest" 97.5! 68.5! 84.3! 62.8! 82.6! ORD" 97.6! 64.6! 82.4! 69.0! 83.9! 17.5 min! United" 98.8! 64.0! 85.4! 67.0! 83.7! DEN" 97.1! 62.1! 83.9! 66.6! 84.9! 16.8 min! ExpressJet" 96.7! 66.8! 82.0! 67.4! 81.4! Shuttle America" 97.7! 71.7! 85.8! 58.1! 79.5! SFO" 98.8! 60.3! 80.3! 64.9! 80.4! 17.9 min! GoJet" 97.4! 75.2! 85.6! 66.1! 82.5! IAD" 98.7! 71.6! 85.8! 73.3! 86.4! 17.8 min! Mesa" 98.4! 78.6! 89.1! 75.7! 88.5! Colgan" 98.1! 82.2! 88.8! 76.8! 86.9! LAX" 99.1! 67.7! 87.4! 65.2! 85.7! 16.9 min! Trans States" 98.5! 70.1! 85.1! 69.8! 84.7! Atlantic Southeast" 96.6! 70.7! 80.6! 67.1! 80.9! Aer Lingus" 100.0! 56.3! 87.5! 81.3! 84.4! Performance by Aircraft Type! Family" CF%" D0%" D15%" A0%" A14%" Key Market Performance! A319/320" 98.5! 66.8! 85.1! 66.7! 83.5! Route" CF%" D0%" D15%" A0%" A14%" Airbus A330*" 100.0! 56.3! 87.5! 81.3! 84.4! SFO-LAX" 97.4! 33.4! 67.2! 36.9! 61.4! Boeing 747" 98.9! 53.8! 80.4! 59.8! 76.4! LGA-ORD" 95.7! 67.1! 86.2! 68.1! 82.9! Boeing 757" 99.5! 59.8! 87.1! 70.7! 86.7! SFO-ORD" 99.3! 24.2! 67.9! 42.6! 69.1! Boeing 767" 98.5! 64.2! 85.5! 69.1! 84.6! LAX-SFO" 97.4! 28.0! 64.1! 41.4! 61.0! Boeing 777" 98.1! 59.5! 83.3! 57.3! 75.6! ORD-SFO" 98.3! 25.7! 61.0! 50.7! 69.4! CRJ-200/700" 97.4! 71.6! 85.5! 65.8! 83.6! ORD-LGA" 96.4! 43.8! 71.3! 44.6! 66.0! Dash-8-200" 99.2! 81.9! 91.2! 78.1! 89.9! ORD-EWR" 98.3! 42.9! 76.1! 49.0! 75.5! EMB-120" 97.7! 64.4! 80.9! 59.7! 80.1! EWR-ORD" 98.3! 56.7! 82.1! 64.7! 81.1! EMB-170" 97.7! 71.7! 85.8! 58.1! 79.5! DCA-ORD" 97.3! 60.2! 82.9! 64.9! 79.0! ERJ-145" 97.0! 67.4! 82.7! 67.8! 82.1! ORD-DCA" 97.8! 54.3! 76.6! 49.9! 72.2! Saab 340" 97.8! 82.3! 88.1! 76.4! 85.9! * A330 Operated by Aer Lingus IAD-MAD! 34!
  • 35.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   35! 3/17/12   3/18/12   CF%   3/19/12   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   United Airlines A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 36.
    Individual Carrier Metrics" US Airways Operations Performance
 March 2012: 98.8% completed, 86.3% on-time departures, 83.0% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" US Airways" 99.5! 75.2! 90.9! 68.7! 87.3! CLT" 99.1! 68.9! 87.3! 66.5! 86.2! 18.6! Air Wisconsin " 97.9! 59.6! 76.1! 51.2! 71.9! PHL" 98.8! 63.8! 80.3! 57.7! 76.3! 20.0! PSA Airlines" 98.3! 67.4! 86.0! 61.2! 83.7! Republic" 99.1! 76.9! 87.0! 60.3! 81.5! PHX" 99.8! 73.7! 91.3! 73.0! 92.0! 18.6! Piedmont" 97.1! 59.7! 79.4! 62.4! 78.2! DCA" 98.7! 58.5! 83.4! 64.9! 84.2! 17.9! Mesa" 99.2! 79.5! 90.7! 72.9! 89.4! Chautauqua" 99.4! 80.3! 91.0! 59.2! 87.7! Trans States" 98.2! 59.9! 79.6! 52.8! 74.6! Colgan" 98.8! 71.9! 83.3! 67.1! 81.6! Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" Airbus A319/320/321" 99.5! 75.4! 91.1! 68.1! 87.4! PHL-LGA" 97.6! 53.1! 71.5! 44.9! 63.0! Airbus A330" 99.6! 79.0! 89.9! 67.1! 81.9! LGA-PHL" 96.7! 53.3! 75.8! 54.2! 70.6! Boeing 737" 99.7! 71.0! 89.8! 67.9! 87.1! PHL-BOS" 99.4! 76.9! 88.3! 73.4! 89.7! Boeing 757" 99.6! 76.0! 92.1! 70.8! 88.2! BOS-PHL" 99.6! 85.4! 93.0! 75.3! 89.5! Boeing 767" 99.4! 67.1! 86.8! 63.4! 76.9! DCA-LGA" 95.9! 82.7! 92.7! 66.4! 87.0! CRJ Series" 98.4! 67.4! 83.1! 58.9! 80.0! LGA-DCA" 95.9! 87.5! 93.2! 72.4! 88.5! Dash 8-100/300" 97.1! 61.7! 80.4! 63.8! 79.2! BOS-LGA" 96.8! 92.2! 95.0! 79.9! 91.5! EMB-170/175/190" 99.0! 78.3! 88.0! 63.7! 83.1! LGA-BOS" 96.6! 92.2! 96.7! 82.9! 93.2! ERJ-145" 98.4! 64.4! 81.0! 58.2! 77.3! DCA-BOS" 98.7! 80.9! 92.1! 74.8! 88.5! Saab 340" 97.4! 85.0! 89.1! 76.8! 86.4! BOS-DCA" 98.7! 87.0! 92.6! 81.9! 91.6! 36!
  • 37.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   3/15/12   A14%   3/16/12   37! 3/17/12   3/18/12   3/19/12   All Marketed Flights! 3/20/12   CF%   3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   US Airways A14% and CF% by Day" 3/26/12   3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 38.
    Individual Carrier Metrics" Virgin America Operations Performance
 March 2012: 99.5% completed, 78.5% on-time departures, 78.4% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" SFO-LAS" 98.7! 62.9! 81.2! 59.8! 79.9! SFO" 99.5! 60.3! 81.2! 61.3! 74.7! 14.5! LAX-SFO" 99.6! 47.8! 66.4! 55.7! 67.0! LAX" 99.9! 54.8! 80.5! 63.1! 83.5! 12.5! LAS-SFO" 98.3! 54.9! 69.0! 52.9! 71.6! JFK" 100.0! 52.5! 76.6! 48.3! 77.9! 21.6! SFO-LAX" 99.6! 58.4! 76.2! 47.2! 72.7! BOS" 100.0! 50.3! 73.2! 55.9! 80.3! 18.3! LAX-JFK" 100.0! 55.1! 84.8! 46.6! 74.5! JFK-LAX" 100.0! 48.4! 78.8! 81.0! 92.9! JFK-SFO" 100.0! 52.3! 71.1! 72.5! 80.5! Performance by Aircraft Type! SFO-JFK" 100.0! 59.2! 85.5! 51.3! 84.2! Family" CF%" D0%" D15%" A0%" A14%" 319" 99.3! 62.5! 79.6! 60.1! 79.2! SEA-SFO" 97.5! 46.5! 69.3! 42.1! 71.1! 320" 99.6! 53.6! 78.2! 56.9! 78.2! SAN-SFO" 98.3! 38.1! 59.3! 50.0! 62.7! 38!
  • 39.
    On-Time Arrivals (A14)Performance" 30.0%   40.0%   50.0%   60.0%   70.0%   80.0%   90.0%   100.0%   3/1/12   3/2/12   3/3/12   3/4/12   3/5/12   3/6/12   3/7/12   3/8/12   3/9/12   3/10/12   3/11/12   3/12/12   3/13/12   3/14/12   A14%   3/15/12   3/16/12   39! 3/17/12   3/18/12   3/19/12   CF%   3/20/12   All Marketed Flights! 3/21/12   3/22/12   3/23/12   3/24/12   3/25/12   3/26/12   Virgin America A14% and CF% by Day" 3/27/12   3/28/12   3/29/12   3/30/12   3/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Individual Carrier Metrics" Completion Factor %"
  • 40.
    Methodology" Notes & Methods" Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. ! ! Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.! ! masFlight is a registered trademark of Marks Systems Inc.! Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved! ! For more information, please contact:! Edmund Otubuah" Director of Aviation Products" edmund@markssystems.com! 40!
  • 41.
    About Marks Systems" Wehost, normalize, link and expose big data to users worldwide. Our vertical market solutions feature easy- to-use self-service tools. masFlight is our aviation Marks Systems is a privately platform focused on airlines, airports, and analysts.! held company based in the Washington, DC area." Marks Systems provides integrated data warehousing and analysis ! applications for vertical markets.! ! ! Marks Systems Inc.! Marks Systems provides a core platform of climate, geography, 4833 Rugby Avenue! population demographics, transportation/logistics, energy, and other official and commercial data sets that can be easily referenced and Suite 301! incorporated into other applications.! Bethesda, MD 20814! ! (888) 809-2750 Toll-Free! We provide advanced query tools that can search, link, validate and ! present information, either through our hosted web/tablet applications, MarksSystems.com! masXML, our web services interface, or our SQL hosting service.! ! ! With extensive backgrounds in enterprise software, data warehousing, Press Contact:" and analysis tools, our team knows validation, optimization and interface media@markssystems.com! design. We set out to build a flexible, scalable solution for warehousing ! and linking diverse data sets by leveraging cloud infrastructure.! ! 41!