Monthly Performance Report

                 U.S. Airlines

                       

     Flights during August 2012                                  "

                    !
                    !
    Release Date: September 18, 2012!
      © 2012 Marks Systems Inc. All rights reserved.!



     w 4833 Rugby Avenue, Suite 301 w Bethesda, Maryland 20814 w (888) 809-2750!
masFlight Solutions"



Daily Email Report"
!
We offer masFlight Daily, a free daily email report for 

airlines, airports, and aviation-focused professionals. 

We summarize weather and operational performance by
carrier, by fleet type, and by hub operation. !
!
Sign up for free daily reports at:!
masflightdaily.com!


masFlight Web Application"
!
Operational data is critical to solid planning. masFlight
centralizes information in an easy-to-use, subscription-based
app for airlines, airports, and industry vendors. Combining
revenue, schedule, operations and weather data, our platform
revolutionizes schedule planning, operations analysis, air
service development, airport operations and new opportunities.

 !
For a free trial, contact solutions@masflight.com"
                 2!
Contents"



                         Monthly Performance Report

                                  U.S. Carriers, August 2012"

Section"                             Contents"                                           Slide"

Introduction!                        Methodology!                                          4!

Glossary of Terms!                   Explanation of aviation terms used!                   5!

Key Metrics!                         August 2012 By Carrier, Rankings!                     6!

Airport Summaries!                   Top 5 Departures, Arrivals!                          10!

Airport Deep-Dive of the Month!      Analysis for PHX!                                    12!

Market Profile of the Month!          LAX to Sydney!                                       14!

Individual Carrier Metrics!          Summary & detail for individual carriers!            16!


                To receive this report by email each month, please visit masflight.com"


                                                    3!
Introduction"


                  Monthly Performance Report: August 2012"
  The masFlight Monthly Performance Report summarizes United States airline performance. !
"
Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled
carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time
data reports differ from ours because:!
"
(1)  Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater
     share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low
     fare and regional carriers are therefore excluded. Our report captures most of these carriers. !

(2)  Our report includes international flights by U.S. carriers. DOT includes only domestic flight
     operations in its report, since carriers do not report international flights."

(3)  DOT reports on-time performance by operating carrier, not by marketing carrier. For
     example, both United and Delta market regional flights that are operated by SkyWest. We report
     performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. !

(4)  DOT reports focus on on-time arrivals only. We focus on three operational statistics. 

     “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule.
     “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule.
     “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, 

     net of cancellations and non-completed diversions. "

                                                   4!
Definitions"


                                          Terms Used

                        Italicized terms are the key definitions used !

Term"                        Definition"

CF% (Completion Factor)!     The percent of flights scheduled that arrive at their destination!

D0%"                         Flights that depart from their origin by the scheduled departure time!

D15% (On-Time Departures)!   Flights that depart from their origin within 15 minutes of the scheduled time!

A0%"                         Flights that arrive at their destination on or before scheduled arrival time!

A14% (On-Time Arrivals)!     Flights that arrive at their destination within 14 minutes of schedule!

Gate Turn Time"              The “on-gate” time between gate arrival and gate departure for a given aircraft!

Scheduled Gate Turn"         Turn time defined by scheduled arrival to scheduled departure time!

Actual Gate Turn"            Turn time defined by actual arrival to actual departure time!

Taxi-Out Time"               Time from gate departure to runway takeoff!

Taxi-In Time"                Time from runway landing to gate arrival!

Ground Delay Program"        FAA delays for flights at departure airport for flights into a specific facility!




                                                     5!
Key Metrics"


                             U.S. Airline System Performance Metrics

                                                               August 2012!


                                                                                Departures"                        Arrivals"
        U.S. Airline 
                      Tracked
         Category"                          Flights"                Completed "   On Schedule"   On-time"   On Schedule"    On-time "
                                                                     CF%!           D0%!         D15%"        A0%!          A14%"

    All U.S. Airlines"                       758,890!               98.4%! 60.2%!                80.8%"     59.7%!         79.2%"

    Mainline Airlines!                       258,458!               98.8%! 60.2%!                81.9%"     60.9%!         80.1%"

   Low Fare Airlines!                        162,186!               99.4%! 51.6%!                79.4%"     57.9%!         79.3%"

          Regionals !                        338,246!               97.5%! 64.5%!                80.7%"     59.6%!         78.6%"

All U.S. Airlines include all U.S. carriers tracked by masFlight!
Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways!
Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest!
Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive,
Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. "

                                                                         6!
Key Metrics"


                                                                                 U.S. Carrier Summaries

                                                                                        August 2012!

                                     All Flights!                                                    Mainline Only!                     Regional Carriers!
Airline"                   Tracked"             CF%"               D15%"          A14%"   Tracked"        CF%"    D15%"   A14%"   Tracked"   CF%"     D15%"    A14%"

American"                   109,663 "            97.7!              81.0!         78.4!   57,216 "        97.8!   79.6!   76.2!   52,447"    97.6!     82.5!   80.8"

Alaska"                      26,448 "            99.3!              91.5!         91.3!   14,694 "        99.5!   90.3!   89.4!   11,754"    99.1!     93.0!   93.7"

United"                     177,720 "            98.0!              74.8!         74.1!   62,855 "        98.5!    72!    72.6!   114,865"   97.7!     76.3!   75.0"

Delta"                      175,698 "            98.0!              84.1!         82.4!   78,385 "        99.4!   85.7!   84.1!   97,313"    97.0!     82.8!   80.9"

Frontier"                    10,169 "            99.8!              83.7!         80.3!    7,382 "        99.9!   84.4!   81.8!    2,787"    99.4!     81.6!   76.2"

US Airways"                  97,833 "            98.2!              84.0!         79.5!   38,299 "        99.1!   88.4!    84!    59,534"    97.7!     81.2!   76.5"

AirTran"                     19,402 "            99.2!              87.9!         82.3!

JetBlue"                     24,511 "            99.5!              75.9!         73.6!

Hawaiian"                     7,009 "           100.0!              94.0!         91.6!

Southwest"                   98,395 "            99.3!              78.3!         80.3!

Spirit"                       7,261 "            99.9!              73.7!         70.8!

Virgin America"               5,236 "            99.8!              86.0!         84.1!



(a) Mainline flights marketed by Continental and United are operated by United"
Includes flights to, from and within North America only

"

CF% = Completed Flights (not cancelled or diverted)!
D15% = On-time Flight Departures!
A14% = On-time Flight Arrivals!
                                                                                                     7!
Key Metrics"


               Top Ten Airlines by Marketing Carrier

                             August 2012!
Rank!                        Airline!                                 On-Time Arrival Percentage!
 1!                    Hawaiian Airlines!                                      91.6%!
 2!                          Alaska!                                           91.3%!
 3!                     Virgin America!                                        84.1%!
 4!                      Delta Airlines!                                       82.4%!
 5!                     AirTran Airways!                                       82.3%!
 6!                     Frontier Airlines!                                     80.3%!
 6!                    Southwest Airlines!                                     80.3%!
 8!                       US Airways!                                          79.5%!
 9!                    American Airlines!                                      78.4%!
 10!                    United Airlines!                                       74.1%!


                            Arrivals at gate within 14 minutes of schedule (A14%)!
  Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.!
                            Excludes codeshare flights operated by other airlines. !

                                                        8!
Key Metrics"


                     Top Ten Airlines by Operating Carrier

                                   August 2012!

   Rank!                         Airline!                             On-Time Arrival Percentage!
    1!                         Horizon Air!                                    94.3%!
    2!                      Hawaiian Airlines!                                 91.6%!
    3!                       Alaska Airlines!                                  89.4%!
    4!                      Compass Airlines!                                  89.0%!
    5!                       Mesa Airlines!                                    85.5%!
    6!                           Comair!                                       84.4%!
    7!                       Virgin America!                                   84.1%!
    7!                            Delta!                                       84.1%!
    9!                        US Airways!                                      84.0%!
    10 !                        SkyWest!                                       83.6%!


                               Arrivals at gate within 14 minutes of schedule (A14%)!
Includes all flights operated by each carrier, including domestic and international operations to/from North America.!
                  Regional affiliate flying for different airlines is grouped under the regional airline.!

                                                         9!
Best & Worst Airports: Departures"


          Best Performing Major Airports by Departure Performance

                                                  August 2012 (All Flights)!

      Airport"                         Flights From:"                  CF%"      D0%"        D15%"
        SLC"                            Salt Lake City!                99.7%!    72.4%!      89.4%"
        MSP"                        Minneapolis/St. Paul!              99.3%!    74.9%!      88.8%"
        SEA"                         Seattle/Tacoma Int’l!             99.6%!    62.6%!      87.9%"
        PHX"                        Phoenix Sky Harbor!                99.6%!    61.0%!      84.4%"
        SAN"                               San Diego!                  99.3%!    58.8%!      83.9%"


        Worst Performing Major Airports by Departure Performance"
                                                  August 2012 (All Flights)!
      Airport"                         Flights From:"                  CF%"      D0%"       D15%"
        EWR"                         Newark Liberty Int’l!             96.6%!    44.3%!      68.1%"
         SFO"                        San Francisco Int’l!              98.5%!    48.1%!      72.2%"
         MIA"                              Miami Int’l!                96.2%!    50.3%!      72.3%"
         IAD"                        Washington Dulles!                97.7%!    50.1%!      73.7%"
         BWI"                      Baltimore/Washington!               98.8%!    46.9%!      74.0%"

For definitions, see notes at beginning of presentation.!
                                                              10!
Best & Worst Airports: Arrivals"


             Best Performing Major Airports by Arrival Performance

                                                  August 2012 (All Flights)!
          Airport"                                 Flights To:"                 A0%"          A14%"
            MSP"                              Minneapolis/St. Paul!             73.2%!        88.3%"
            SLC"                                  Salt Lake City!               68.2%!        88.2%"
            SEA"                               Seattle/Tacoma Int’l!            70.2%!        86.9%"
            PHX"                               Phoenix Sky Harbor!              66.2%!        86.8%"
            DEN"                                    Denver Int’l!               63.4%!        83.4%"


            Worst Performing Major Airports by Arrival Performance"
                                                  August 2012 (All Flights)!

        Airport"                                  Flights To:"                 A0%"          A14%"
           SFO"                               San Francisco Int’l!             49.5%!        67.5%"
          EWR"                                Newark Liberty Int’l!            53.8%!        70.1%"
           FLL"                           Ft. Lauderdale/Hollywood!            49.0%!        71.3%"
           IAD"                               Washington Dulles!               54.9%!        74.1%"
          MCO"                                    Orlando Int’l!               51.6%!        74.7%"
For definitions, see notes at beginning of presentation.!
                                                                11!
Airport of the Month: PHX"


                                                Airport Deep-Dive of the Month: PHX"
                                                                                  August 2012!

                                                                                  PHX Departures!                PHX Arrivals!
                    By Category!
                                                                           CF%!        D0%!         D15%"     A0%!         A14%"
      All Carriers Serving PHX"                                          99.6%!        61.1%!       84.4%"    66.4%!       86.9%"
               Mainline Airlines"                                        99.8%!        71.9%!       89.4%"    69.5%!       89.0%"
              Low Fare Airlines"                                         99.4%!        36.5%!       74.2%"    60.0%!       81.9%"
              Regional Airlines"                                         99.4%!        77.8%!       90.2%"    70.0%!       90.3%"

                                                                                  PHX Departures!                 PHX Arrivals!
            By Marketing Carrier!
                                                                         CF%!          D0%!         D15%"      A0%!         A14%"
                    US Airways"                                         99.7%!        74.5%!        90.4%"    72.0%!        91.5%"
                    Southwest"                                          99.4%!        34.9%!        73.6%"    59.9%!        82.0%"
                       Delta"                                           100.0%!       81.4%!        91.7%"    67.9%!        85.0%"
                       United"                                          99.4%!        57.5%!        81.0%"    59.0%!        79.2%"
                     American"                                          98.6%!        68.5%!        86.4%"    54.0%!        76.3%"
                      Alaska"                                           100.0%!       85.8%!        95.5%"    66.5%!        93.8%"
                      Frontier"                                         100.0%!       73.9%!        88.9%"    53.6%!        81.7%"
                      AirTran"                                          98.8%!        77.2%!        89.9%"    64.6%!        74.7%"
                      JetBlue"                                          100.0%!       56.5%!        72.6%"    59.7%!        74.2%"
                     Hawaiian"                                          100.0%!       87.1%!        96.8%"    48.4%!        80.6%"


Marketing Carrier includes mainline and regional flights, excludes code shares!         12!
Airport of the Month: PHX"



          Phoenix Sky Harbor International Airport"
                                                                                  Scheduled Gate      Actual"
METHODOLOGY FOR GATE TURNS"
                                                                  Terminal "           Turn"         Gate Turn"
                                                                      2!               47.3 !          52.4 !
•  Identify valid gate turns by tracking
                                                                      3!               54.6 !          56.8 !
   inbound and outbound aircraft and                                  4 !              54.3 !          60.9 !
   gate assignments by flight number!                                PHX !              54.0 "          60.2 "

•  Exclude remain overnight (RON) and
   gates with two or more concurrent
   flight operations (e.g. non-jetway)!
                                                                                        Scheduled       Actual"
                                                                      Airline"
                                                                                        Turn Time"    Turn Time"
EXAMPLE OF GATE TURN TIMES"
                                                                     American"            46.1!         47.5!
Actual
 Sched.
                      Sched.
    Actual
               AirTran"            51.7!         50.0!
Arrival" Arrival!                   Departure! Departure"             Alaska"             47.5!         45.0!
 Time"   Time!                        Time!      Time"
                                                                       Delta"             60.9!         64.9!
                                                                      Frontier"           42.0!         39.4!
                                                                      JetBlue"            65.1!         65.2!
                                                                       United"            47.3!         54.7!
9:50a!   10:00a!                     10:45a!    11:00a!
                                                                    US Airways"           64.4!         68.8!
               SCHEDULED GATE TURN (45 min)!                        Southwest "           36.8!         47.5!

                ACTUAL GATE TURN (70 min)"
                                                            13!
Market Profile: LAX to Sydney"


                Market Profile of the Month: LAX – Sydney"
            Key LAX to Sydney Market Performance – Southbound!
                               August 2012!
   Route"           CF%"       D0%"           D15%"          A0%"      A14%"
LAX – Sydney"      100.0%!     27.9%!         64.0%!         47.9%!     81.0%!




               Key Sydney to LAX Market Performance – Northbound!
                                  August 2012 !
   Route"           CF%"       D0%"           D15%"          A0%"      A14%"
Sydney - LAX        99.3%      43.7%          86.6%          43.0%      76.8%




                                        14!
Market Profile: LAX to Sydney"


                                      LAX – Sydney (cont’d)"
                                  A14% Performance from LAX Sydney!
                                             August 2012!

                                         VA	
          UA	
               QF	
                  DL	
  



                                                                                                      83.9%	
  
                                                                                          76.7%	
  
LAX-­‐SYD	
  
                                                                            67.8%	
  
                                                                                                          87.1%	
  




                                                                                                                       95.8%	
  
                                                                        64.5%	
  
SYD-­‐LAX	
  
                                                                                        75.0%	
  
                                                                                                                        96.8%	
  




           0.0%	
     20.0%	
          40.0%	
              60.0%	
                     80.0%	
                       100.0%	
      120.0%	
  

                                                   On-Time Arrivals (A14%)"


                                                          15!
Individual Carrier Metrics"


                                 AirTran Airways Operations Performance

                            August 2012: 99.2% completed, 87.9% on-time departures, 82.3% on-time arrivals!


              Hub Performance!                                                                        Key Market Performance!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"                                          Route"            CF%"        D0%"       D15%"      A0%"       A14%"

 ATL"   99.2	
   67.4	
      85.1	
     63.0	
      82.4	
   20.3	
  min	
           ATL-­‐MCO	
         100.0	
     71.7	
     86.6	
     56.9	
     81.0	
  

MCO"    99.9	
   74.7	
      85.7	
     58.3	
      81.8	
   15.4	
  min	
           MCO-­‐ATL	
         99.7	
      77.5	
     87.0	
     56.0	
     79.8	
  

 BWI"   99.6	
   77.9	
      86.6	
     64.8	
      80.7	
   16.9	
  min	
            LGA-­‐ATL	
        98.4	
      80.1	
     85.3	
     48.6	
     72.1	
  

MKE"    99.5	
   82.7	
      89.0	
     68.5	
      85.8	
   13.4	
  min	
            ATL-­‐LGA	
        98.4	
      71.2	
     86.0	
     62.4	
     78.8	
  

                                                                                      FLL-­‐ATL	
        96.3	
      85.2	
     91.1	
     59.1	
     82.7	
  

                                                                                      ATL-­‐FLL	
        96.3	
      65.8	
     84.4	
     65.0	
     80.2	
  
    Performance by Aircraft Type!                                                     TPA-­‐ATL	
        99.2	
      85.8	
     91.2	
     64.4	
     85.8	
  

  Family"       CF%"         D0%"       D15%"         A0%"       A14%"                ATL-­‐TPA	
        99.2	
      73.3	
     87.1	
     64.2	
     82.5	
  

Boeing 717"      99.1	
      77.2	
      88.0	
       63.0	
      82.4	
             MDW-­‐ATL	
         99.5	
      78.9	
     91.4	
     64.9	
     83.8	
  

Boeing 737"      99.5	
      74.9	
      87.5	
       63.8	
      82.1	
             ATL-­‐MDW	
         99.5	
      69.2	
     87.6	
     65.9	
     82.2	
  




                                                                               16!
On-­‐Time	
  Arrivals	
  (A14)	
  Performance




                50.0%	
  
                            55.0%	
  
                                        60.0%	
  
                                                    65.0%	
  
                                                                70.0%	
  
                                                                            75.0%	
  
                                                                                        80.0%	
  
                                                                                                    85.0%	
  
                                                                                                                90.0%	
  
                                                                                                                            95.0%	
  
                                                                                                                                        100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                     A14%	
  




      8/16/12	
  




17!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                     CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
                                                                                                                                                                                        AirTran Airways A14% and CF% by Day"




      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                            91.0%	
  
                                        92.0%	
  
                                                    93.0%	
  
                                                                94.0%	
  
                                                                            95.0%	
  
                                                                                        96.0%	
  
                                                                                                    97.0%	
  
                                                                                                                98.0%	
  
                                                                                                                            99.0%	
  
                                                                                                                                        100.0%	
  




                                         Completion Factor %"
                                                                                                                                                                                                                               Individual Carrier Metrics"
Individual Carrier Metrics"


                                   American Airlines Operations Performance 

                           August 2012: 97.7% completed, 81.0% on-time departures, 78.4% on-time arrivals!


                       Hub Performance!                                                                            Mainline & Express!
Airport"    CF%"       D0%"         D15%"       A0%"        A14%"        Taxi-Out"                  Operator"        CF%"       D0%"       D15%"      A0%"       A14%"
 DFW"       98.3	
      53.6	
      77.4	
      65.2	
      82.8	
       17.3	
  min	
  
                                                                                                   American"         97.8	
     57.8	
     79.6	
     54.8	
     76.2	
  
 ORD"       98.5	
      59.1	
      78.7	
      67.0	
      81.9	
       17.7	
  min	
  
 MIA"       95.5	
      48.0	
      70.7	
      57.3	
      76.5	
       20.3	
  min	
           American Eagle"     97.6	
     68.1	
     82.3	
     64.1	
     81.4	
  
 LAX"       99.2	
      72.9	
      88.3	
      69.7	
      85.4	
       17.6	
  min	
  
                                                                                                  Chautauqua"        98.6	
     70.8	
     85.1	
     42.3	
     76.2	
  
 LGA"       95.2	
      74.6	
      84.8	
      67.8	
      81.9	
       28.0	
  min	
  
 JFK"       97.8	
      63.8	
      79.5	
      68.4	
      81.2	
       28.4	
  min	
             Executive"        94.9	
     72.1	
     81.0	
     59.0	
     79.0	
  


           Performance by Aircraft Type!                                                                      Key Market Performance!
    Family"            CF%"         D0%"        D15%"         A0%"           A14%"                   Route"          CF%"       D0%"       D15%"      A0%"       A14%"
                                                                                                   DFW-­‐LAX	
       98.8	
     42.9	
     77.8	
     58.9	
     79.8	
  
  Boeing 737"          97.5	
        59.1	
      81.5	
       54.9	
          77.3	
  
                                                                                                   LAX-­‐DFW	
       98.1	
     63.9	
     86.5	
     52.9	
     82.4	
  
  Boeing 757"          97.1	
        52.9	
      75.6	
       53.2	
          73.2	
  
                                                                                                   ORD-­‐DFW	
       98.0	
     51.8	
     77.9	
     66.8	
     80.8	
  
  Boeing 767"          97.6	
        54.6	
      76.0	
       53.9	
          70.5	
               DFW-­‐ORD	
       98.9	
     46.8	
     72.8	
     52.1	
     72.8	
  
  Boeing 777"          98.7	
        48.1	
      77.7	
       49.7	
          67.9	
               LGA-­‐ORD	
       96.6	
     72.5	
     82.8	
     74.3	
     81.1	
  
 ATR-72 Prop"          94.9	
        72.1	
      81.0	
       59.0	
          79.0	
               ORD-­‐LGA	
       96.0	
     53.7	
     77.5	
     65.6	
     80.0	
  
   CRJ-700"            97.3	
        67.0	
      81.6	
       62.2	
          80.0	
               AUS-­‐DFW	
       98.9	
     71.6	
     85.2	
     70.4	
     84.1	
  
ERJ-135/140/145"       97.8	
        68.5	
      82.7	
       62.3	
          81.1	
               DFW-­‐AUS	
       98.6	
     48.9	
     72.9	
     39.3	
     67.8	
  
                                                                                                   DFW-­‐LGA	
       96.4	
     47.3	
     80.9	
     60.9	
     81.1	
  
 MD-80 Series"         98.1	
        59.6	
      80.1	
       55.7	
          77.8	
  
                                                                                                   LGA-­‐DFW	
       96.3	
     74.5	
     87.5	
     69.0	
     82.0	
  

                                                                                           18!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                             55.0%	
  
                                         60.0%	
  
                                                                 65.0%	
  
                                                                             70.0%	
  
                                                                                         75.0%	
  
                                                                                                     80.0%	
  
                                                                                                                 85.0%	
  
                                                                                                                                     90.0%	
  
                                                                                                                                                 95.0%	
  
                                                                                                                                                              100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                                           A14%	
  




      8/16/12	
  




19!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                                           CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                                      All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
      8/28/12	
  
                                                                                                                                                                                                              American Airlines A14% and CF% by Day"




      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                80.0%	
  
                                                     85.0%	
  
                                                                                         90.0%	
  
                                                                                                                         95.0%	
  
                                                                                                                                                             100.0%	
  




                                           Completion Factor %"
                                                                                                                                                                                                                                                       Individual Carrier Metrics"
Individual Carrier Metrics"


                                          Alaska Airlines Operations Performance

                                  August 2012: 99.3% completed, 91.5% on-time departures, 91.3% on-time arrivals!

                       Hub Performance!                                                                              Mainline & Express!
Airport"    CF%"            D0%"        D15%"         A0%"       A14%" Taxi-Out"                     Operator"        CF%"       D0%"       D15%"      A0%"       A14%"
                                                                                                      Alaska"         99.5	
     75.2	
     90.3	
     72.2	
     89.4	
  
 SEA"       99.5	
          72.7	
        92.5	
      80.8	
     93.3	
      12.5	
  min	
  
                                                                                                     Horizon"         99.3	
     72.2	
     93.4	
     80.5	
     94.3	
  
 PDX"       99.7	
          78.2	
        92.5	
      83.8	
     94.9	
       9.4	
  min	
  
                                                                                                     SkyWest"         99.5	
     86.8	
     95.6	
     85.3	
     95.9	
  
 ANC"       97.8	
          77.0	
        91.1	
      69.2	
     85.2	
      12.6	
  min	
            PenAir"         84.4	
     44.8	
     61.0	
     27.9	
     44.2	
  


           Performance by Aircraft Type!                                                                         Key Market Performance!
                                                                                                       Route"         CF%"       D0%"       D15%"      A0%"       A14%"
  Family"              CF%"            D0%"          D15%"       A0%"           A14%"
                                                                                                     SEA-­‐PDX	
      99.4	
     73.2	
     96.2	
     82.3	
     96.1	
  
Boeing 737"            99.6	
          75.9	
        90.8	
       72.9	
         89.9	
              PDX-­‐SEA	
      99.6	
     80.9	
     94.4	
     87.4	
     95.5	
  
                                                                                                     ANC-­‐SEA	
      99.5	
     78.6	
     94.6	
     69.4	
     93.7	
  
B737 Combi"            97.2	
          66.1	
        83.6	
       63.1	
         82.4	
              SEA-­‐ANC	
      99.3	
     71.2	
     89.9	
     77.0	
     92.0	
  
                                                                                                     SEA-­‐GEG	
      98.4	
     74.6	
     93.1	
     83.6	
     94.3	
  
 CRJ-700"              99.5	
          86.8	
        95.6	
       85.3	
         95.9	
              GEG-­‐SEA	
      98.3	
     82.8	
     94.7	
     85.6	
     95.5	
  
                                                                                                     SEA-­‐LAX	
      99.7	
     72.1	
     93.9	
     63.6	
     90.0	
  
   Q400"               99.3	
          72.2	
        93.4	
       80.5	
         94.3	
  
                                                                                                     LAX-­‐SEA	
      99.7	
     81.4	
     94.8	
     85.7	
     95.1	
  
 Saab 340"             84.4	
          44.8	
        61.0	
       27.9	
         44.2	
              BOI-­‐SEA	
     100.0	
     77.5	
     92.6	
     82.8	
     93.4	
  
                                                                                                     SEA-­‐BOI	
     100.0	
     66.4	
     93.9	
     68.0	
     93.9	
  


                                                                                               20!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                            55.0%	
  
                                             60.0%	
  
                                                         65.0%	
  
                                                                          70.0%	
  
                                                                                      75.0%	
  
                                                                                                  80.0%	
  
                                                                                                                   85.0%	
  
                                                                                                                               90.0%	
  
                                                                                                                                                 95.0%	
  
                                                                                                                                                             100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                                          A14%	
  




      8/16/12	
  




21!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                                          CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                                     All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
                                                                                                                                                                                                             Alaska Airlines A14% and CF% by Day"




      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                                        92.0%	
  
                                                              94.0%	
  
                                                                                      96.0%	
  
                                                                                                              98.0%	
  
                                                                                                                                    100.0%	
  
                                                                                                                                                             102.0%	
  




                                        Completion Factor %"
                                                                                                                                                                                                                                                    Individual Carrier Metrics"
Individual Carrier Metrics"


                                            Delta Air Lines Operations Performance

                                     August 2012: 98.0% completed, 84.1% on-time departures, 82.4% on-time arrivals!

                       Hub Performance!                                                                                     Mainline & Express!
Airport"    CF%"        D0%"           D15%"         A0%"          A14%"         Taxi-Out"                  Operator"         CF%"        D0%"       D15%"      A0%"       A14%"
 ATL"       98.9	
      62.0	
          80.0	
       62.7	
        81.9	
        20.6	
  min	
                Delta"          99.4	
      68.4	
     85.7	
     67.3	
     84.1	
  
DTW"        97.9	
      60.2	
          78.4	
       65.5	
        82.1	
        19.8	
  min	
              Pinnacle"         95.4	
      63.0	
     77.3	
     58.4	
     75.4	
  
 MSP"       99.3	
      77.1	
          89.6	
       77.6	
        90.7	
        17.4	
  min	
             ExpressJet"        97.7	
      66.6	
     79.2	
     64.4	
     79.1	
  
 SLC"       99.7	
      76.6	
          91.1	
       72.4	
        91.5	
        18.7	
  min	
              SkyWest"          99.5	
      81.1	
     92.7	
     71.4	
     91.4	
  
 LGA"       94.0	
      64.0	
          79.0	
       55.9	
        76.2	
        32.6	
  min	
             Compass"           99.0	
      80.9	
     91.1	
     74.0	
     89.0	
  
 JFK"       95.7	
      56.9	
          74.2	
       60.8	
        76.7	
        36.3	
  min	
               Comair"          97.9	
      65.5	
     86.2	
     63.8	
     84.4	
  
MEM"        98.2	
      74.7	
          85.7	
       68.6	
        85.9	
        18.0	
  min	
           Shuttle America"     93.6	
      74.1	
     85.4	
     57.8	
     79.5	
  
                                                                                                          Chautauqua"         94.4	
      65.7	
     80.2	
     47.9	
     71.2	
  
 CVG"       97.9	
      72.2	
          86.2	
       73.7	
        86.4	
        13.9	
  min	
  
                                                                                                             GoJet"           92.4	
      64.7	
     77.4	
     55.1	
     73.0	
  
           Performance by Aircraft Type!                                                                                Key Market Performance!
     Family"            CF%"             D0%"         D15%"          A0%"           A14%"                     Route"          CF%"        D0%"       D15%"      A0%"       A14%"
  Airbus 319/320"         99.2	
          71.6	
        87.6	
        71.1	
           86.5	
               ATL-­‐LGA	
        98.3	
     57.6	
     83.2	
     64.7	
     77.9	
  
                          99.5	
          63.5	
        84.4	
        61.4	
           79.4	
  
   Airbus 330"
                                                                                                            LGA-­‐ATL	
        98.3	
     66.0	
     83.9	
     39.2	
     66.8	
  
   Boeing 737"            99.6	
          68.0	
        86.2	
        72.8	
           86.4	
  
   Boeing 747"            99.0	
          68.9	
        86.6	
        62.3	
           82.4	
  
                                                                                                            DCA-­‐ATL	
        98.9	
     74.6	
     88.2	
     64.3	
     83.5	
  
   Boeing 757"            99.7	
          65.0	
        85.5	
        64.2	
           83.4	
               ATL-­‐MCO	
        99.6	
     53.1	
     79.4	
     59.3	
     77.3	
  
   Boeing 767"            99.6	
          67.5	
        84.9	
        66.7	
           82.6	
               MCO-­‐ATL	
        99.6	
     68.5	
     84.5	
     53.2	
     82.0	
  
   Boeing 777"            99.6	
          75.5	
        90.4	
        68.6	
           84.5	
               ATL-­‐DCA	
        98.9	
     69.1	
     83.5	
     72.2	
     85.6	
  
                          97.1	
          68.4	
        81.9	
        63.5	
           80.7	
  
   CRJ Series"
                                                                                                            BOS-­‐LGA	
        93.4	
     87.8	
     95.4	
     51.8	
     84.8	
  
     DC-9-50"             99.0	
          65.4	
        79.1	
        59.8	
           78.4	
  
    EMB-120"              97.8	
          77.5	
        91.7	
        67.5	
           90.1	
  
                                                                                                            LGA-­‐BOS	
        93.6	
     82.3	
     91.2	
     58.1	
     85.9	
  
  EMB-170/175"            96.7	
          78.1	
        88.8	
        67.3	
           85.1	
               TPA-­‐ATL	
        99.7	
     74.8	
     86.6	
     65.6	
     82.4	
  
     ERJ-145"             94.4	
          65.7	
        80.2	
        47.9	
           71.2	
               ATL-­‐TPA	
       100.0	
     59.6	
     82.4	
     65.9	
     80.3	
  
      MD-88"              99.2	
          70.4	
        85.8	
        66.0	
           83.3	
  
      MD-90"              99.1	
          67.7	
        84.3	
        68.6	
           84.5	
  
                                                                                                   22!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                            55.0%	
  
                                              60.0%	
  
                                                          65.0%	
  
                                                                            70.0%	
  
                                                                                        75.0%	
  
                                                                                                    80.0%	
  
                                                                                                                      85.0%	
  
                                                                                                                                  90.0%	
  
                                                                                                                                                     95.0%	
  
                                                                                                                                                                 100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                                              A14%	
  




      8/16/12	
  




23!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                                              CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                                         All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
                                                                                                                                                                                                                 Delta Air Lines A14% and CF% by Day"




      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                                        92.0%	
  
                                                                94.0%	
  
                                                                                        96.0%	
  
                                                                                                                98.0%	
  
                                                                                                                                        100.0%	
  
                                                                                                                                                                 102.0%	
  




                                          Completion Factor %"
                                                                                                                                                                                                                                                        Individual Carrier Metrics"
Individual Carrier Metrics"


                                Frontier Airlines Operations Performance

                         August 2012: 99.8% completed, 83.7% on-time departures, 80.3% on-time arrivals!


              Hub Performance!                                                                    Mainline & Express!
Airport"    CF%" D0%" D15%" A0%" A14%" Taxi-Out"                                    Operator"            CF%" D0%" D15%" A0%" A14%"
 DEN"        99.9	
   50.4	
   81.0	
   57.3	
   83.8	
   13.5	
  min	
              Frontier"            99.9!      58.4!       84.4!     53.2!     81.8!

 MKE"        99.2	
   74.1	
   87.8	
   51.0	
   80.4	
   13.0	
  min	
             Republic"             99.4!      61.5!       81.3!     46.7!     76.3!
 MCI"        99.1	
   65.0	
   81.4	
   36.4	
   65.9	
   12.5	
  min	
           Chautauqua"            100.0!      71.3!       90.7!     39.8!     74.1!


   Performance by Aircraft Type!                                                             Key Market Performance!
                                                                                    Route"         CF%"        D0%"       D15%"          A0%"       A14%"
  Family"           CF%" D0%" D15%" A0%" A14%"                                    LAS-­‐DEN	
       99.5	
     68.8	
        88.4	
      65.6	
     85.2	
  
                                                                                  DEN-­‐LAS	
      100.0	
     53.2	
        88.4	
      60.0	
     85.8	
  
A318/319/320"        99.9	
     58.4	
     84.4	
     53.2	
     81.8	
           DFW-­‐DEN	
       99.4	
     71.8	
        85.6	
      59.7	
     83.4	
  
                                                                                  DEN-­‐DFW	
      100.0	
     51.1	
        82.1	
      51.6	
     78.3	
  
EMB-170/190"         99.4	
     61.5	
     81.3	
     46.7	
     76.3	
           SEA-­‐DEN	
      100.0	
     65.3	
        89.6	
      59.5	
     88.4	
  
                                                                                  DEN-­‐SEA	
      100.0	
     57.2	
        86.7	
      60.7	
     86.1	
  
  ERJ-135"          100.0	
   71.3	
       90.7	
     39.8	
     74.1	
           PDX-­‐DEN	
      100.0	
     65.8	
        87.7	
      62.6	
     87.7	
  
                                                                                  DEN-­‐PDX	
      100.0	
     45.5	
        84.4	
      48.1	
     81.8	
  
                                                                                  SLC-­‐DEN	
      100.0	
     72.7	
        86.0	
      70.0	
     86.7	
  
                                                                                  DEN-­‐SLC	
      100.0	
     54.7	
        81.3	
      60.0	
     80.7	
  



                                                                            24!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                             55.0%	
  
                                         60.0%	
  
                                                     65.0%	
  
                                                                 70.0%	
  
                                                                             75.0%	
  
                                                                                          80.0%	
  
                                                                                                      85.0%	
  
                                                                                                                   90.0%	
  
                                                                                                                               95.0%	
  
                                                                                                                                             100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                          A14%	
  




      8/16/12	
  




25!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                          CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                     All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
                                                                                                                                                                                             Frontier Airlines A14% and CF% by Day"




      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                                         92.0%	
  
                                                                 94.0%	
  
                                                                                         96.0%	
  
                                                                                                                  98.0%	
  
                                                                                                                                           100.0%	
  




                                             Completion Factor %"
                                                                                                                                                                                                                                      Individual Carrier Metrics"
Individual Carrier Metrics"


                                  JetBlue Airways Operations Performance

                           August 2012: 99.5% completed, 75.9% on-time departures, 73.6% on-time arrivals!


           Focus City Performance!                                                                         Key Market Performance!
Airport"   CF%" D0%" D15%" A0%" A14%" Taxi-Out"                                            Route"             CF%"          D0%"       D15%"      A0%"       A14%"
 JFK"      99.6	
      56.5	
     73.1	
     59.0	
      74.3	
   26.0	
  min	
  
                                                                                          JFK-­‐MCO	
         100.0	
       55.3	
     73.0	
     52.7	
     68.5	
  
 BOS"      99.6	
      56.3	
     76.0	
     63.9	
      76.9	
   19.1	
  min	
  
                                                                                          MCO-­‐JFK	
         99.7	
        53.2	
     71.4	
     57.5	
     71.8	
  
 MCO"      99.7	
      55.8	
     74.0	
     52.2	
      72.4	
   18.3	
  min	
  
 FLL"      99.8	
      50.7	
     69.9	
     45.5	
      67.7	
   18.3	
  min	
           BOS-­‐DCA	
         99.7	
        66.1	
     79.1	
     55.5	
     76.7	
  

 SJU"      99.4	
      54.0	
     77.7	
     59.6	
      77.7	
   13.5	
  min	
           DCA-­‐BOS	
         100.0	
       74.5	
     83.1	
     73.8	
     80.1	
  
 LGB"      99.8	
      64.2	
     83.5	
     68.6	
      85.2	
   13.0	
  min	
           BUF-­‐JFK	
         100.0	
       73.8	
     79.6	
     66.9	
     80.7	
  

                                                                                          JFK-­‐BUF	
         100.0	
       61.1	
     71.6	
     61.5	
     72.4	
  
     Performance by Aircraft Type!
                                                                                           FLL-­‐JFK	
        99.6	
        40.6	
     66.5	
     52.7	
     69.0	
  
   Family"            CF%" D0%" D15%" A0%" A14%"
                                                                                           JFK-­‐FLL	
        100.0	
       55.4	
     76.3	
     43.3	
     70.0	
  
Airbus A320"          99.7	
      55.6	
      75.3	
       54.6	
      73.0	
  
                                                                                           SJU-­‐JFK	
        100.0	
       47.4	
     73.0	
     55.2	
     74.8	
  
 EMB-190"             99.2	
      64.2	
      76.9	
       59.9	
      74.7	
              JFK-­‐SJU	
        100.0	
       51.3	
     67.4	
     56.1	
     70.4	
  




                                                                                    26!
On-Time Arrivals (A14) Performance"




                30.0%	
  
                               40.0%	
  
                                                       50.0%	
  
                                                                         60.0%	
  
                                                                                     70.0%	
  
                                                                                                     80.0%	
  
                                                                                                                             90.0%	
  
                                                                                                                                           100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                        A14%	
  




      8/16/12	
  




27!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                        CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                   All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
      8/28/12	
  
                                                                                                                                                                                           JetBlue Airways A14% and CF% by Day"




      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                                           92.0%	
  
                                                                   94.0%	
  
                                                                                         96.0%	
  
                                                                                                                 98.0%	
  
                                                                                                                                         100.0%	
  




                                                Completion Factor %"
                                                                                                                                                                                                                                  Individual Carrier Metrics"
Individual Carrier Metrics"


                                  Southwest Airlines Operations Performance

                            August 2012: 99.3% completed, 78.3% on-time departures, 80.3% on-time arrivals!


              Focus City Performance!                                                                         Key Market Performance!
Airport"   CF%"        D0%"        D15%"        A0%"       A14%"      Taxi-Out"
                                                                                               Route"            CF%"       D0%"       D15%"      A0%"       A14%"
MDW"       99.7	
      34.3	
      72.0	
       62.0	
     82.5	
     11.3	
  min	
  
                                                                                              HOU-­‐DAL	
        96.6	
     36.9	
     77.6	
     54.7	
     78.7	
  
 LAS"      99.5	
      36.0	
      72.0	
       61.5	
     82.5	
     13.1	
  min	
  
                                                                                              DAL-­‐HOU	
        96.5	
     44.8	
     83.6	
     60.2	
     84.9	
  
 BWI"      99.3	
      31.7	
      67.3	
       54.5	
     77.3	
     13.8	
  min	
  
                                                                                              OAK-­‐BUR	
        98.5	
     37.6	
     80.8	
     31.8	
     80.3	
  
 PHX"      99.4	
      34.9	
      73.6	
       59.9	
     82.0	
     10.7	
  min	
  
                                                                                              BUR-­‐OAK	
        98.0	
     59.4	
     84.9	
     66.0	
     86.1	
  
 DEN"      99.8	
      32.1	
      73.7	
       61.9	
     84.0	
     12.9	
  min	
  
                                                                                              LAS-­‐PHX	
        97.7	
     43.2	
     80.6	
     59.2	
     81.4	
  
 DAL"      98.6	
      42.0	
      83.2	
       64.4	
     84.4	
      9.8	
  min	
  
                                                                                              DAL-­‐SAT	
        99.2	
     51.2	
     83.4	
     64.4	
     85.8	
  

                                                                                              PHX-­‐LAS	
        97.6	
     50.7	
     82.8	
     65.7	
     81.5	
  
           Performance by Aircraft Type!
 Family"      CF%"            D0%"            D15%"        A0%"          A14%"                SAT-­‐DAL	
        99.2	
     64.9	
     86.5	
     72.8	
     87.6	
  
  733"        99.1!           41.8!           76.7!        53.9!          78.3!
  735"        99.4!           42.7!           76.2!        52.8!          76.7!               LAS-­‐SAN	
        99.7	
     38.3	
     76.3	
     54.2	
     80.2	
  
  737"        99.3            44.9            79.3         59.5           81.4
  738"        100.0!          16.7!           70.4!        50.8!          76.4!               SAN-­‐LAS	
        99.7	
     39.2	
     78.2	
     54.1	
     79.3	
  

                                                                                        28!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                            55.0%	
  
                                        60.0%	
  
                                                     65.0%	
  
                                                                 70.0%	
  
                                                                             75.0%	
  
                                                                                          80.0%	
  
                                                                                                      85.0%	
  
                                                                                                                   90.0%	
  
                                                                                                                               95.0%	
  
                                                                                                                                             100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                          A14%	
  




      8/16/12	
  




29!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                          CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                     All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
                                                                                                                                                                                             Southwest Airlines A14% and CF% by Day"




      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                                        92.0%	
  
                                                                 94.0%	
  
                                                                                         96.0%	
  
                                                                                                                  98.0%	
  
                                                                                                                                           100.0%	
  




                                                    Completion Factor %"
                                                                                                                                                                                                                                       Individual Carrier Metrics"
Individual Carrier Metrics"


                                            Spirit Airlines Operations Performance

                                             August 2012: 73.7% on-time departures, 70.8% on-time arrivals!


           Focus City Performance!                                                                  Key Market Performance!
Airport"   D0%"           D15%"         A0%"          A14%" Taxi-Out"
                                                                                         Route"          D0%"       D15%"      A0%"       A14%"
 FLL"      45.6	
         65.6	
        43.8	
         66.7	
   16.7	
  min	
  
                                                                                         FLL-­‐LGA	
     36.1	
     60.5	
     41.2	
     61.3	
  
 ORD"      58.4	
         71.1	
        55.3	
         67.6	
   17.1	
  min	
  
                                                                                         LGA-­‐FLL	
     65.0	
     80.8	
     30.8	
     57.5	
  
 DTW"      62.6	
         80.0	
        50.6	
         71.3	
   16.0	
  min	
  
                                                                                        ACY-­‐MCO	
      67.7	
     81.7	
     50.5	
     78.5	
  

                                                                                        MCO-­‐ACY	
      71.0	
     74.2	
     63.4	
     75.3	
  

                                                                                         LAS-­‐LAX	
     62.4	
     75.3	
     53.8	
     71.0	
  
         Performance by Aircraft Type!                                                  ORD-­‐MSP	
      60.9	
     72.8	
     45.7	
     66.3	
  
 Family"       D0%"             D15%"              A0%"           A14%"
  319"         61.1	
            75.2	
            55.9	
          73.0	
               MSP-­‐ORD	
      67.7	
     82.8	
     64.5	
     75.3	
  

  320"         52.9	
            70.0	
            46.0	
          66.8	
               ORD-­‐LAS	
      59.1	
     77.4	
     69.9	
     75.3	
  
  321"         64.9	
            82.0	
            48.3	
          74.1	
  
                                                                                        LAS-­‐ORD	
      64.5	
     67.7	
     52.2	
     59.8	
  

                                                                                         LAX-­‐LAS	
     74.2	
     89.2	
     73.1	
     90.3	
  

                                                                                  30!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                            55.0%	
  
                                        60.0%	
  
                                                    65.0%	
  
                                                                70.0%	
  
                                                                            75.0%	
  
                                                                                        80.0%	
  
                                                                                                    85.0%	
  
                                                                                                                90.0%	
  
                                                                                                                            95.0%	
  
                                                                                                                                        100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  




31!
      8/15/12	
  
      8/16/12	
  
                                                                                                                                                     A14%	
  




      8/17/12	
  
      8/18/12	
  
                                                                                                                                                                All Marketed Flights!




      8/19/12	
  
      8/20/12	
  
      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
                                                                                                                                                                                        Spirit Airlines A14% and CF% by Day"




      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                                                                                                                                                                                                                               Individual Carrier Metrics"
Individual Carrier Metrics"


                                                        United Airlines Operations Performance

                                        August 2012: 98.0% completed, 74.8% on-time departures, 74.1% on-time arrivals!

                                Hub Performance!                                                                                                  Mainline & Express!
 Airport"       CF%"             D0%"                  D15%"             A0%"             A14%" Taxi-Out"                         Operator"       CF%"         D0%"          D15%"        A0%"       A14%"
                                                                                                                                                  98.5	
       40.4	
        72.0	
       53.2	
      72.6	
  
  IAH"          98.1	
           44.0	
                69.7	
                60.6	
         77.0	
     18.3	
  min	
               United"
                                                                                                                                 ExpressJet"      97.6	
       56.1	
        74.7	
       57.4	
      74.1	
  
  ORD"          98.9	
           44.4	
                75.7	
                62.8	
         80.8	
     16.8	
  min	
              Skywest"        98.7	
       58.7	
        79.7	
       56.1	
      78.3	
  
  EWR"          96.2	
           38.2	
                64.2	
                54.3	
         69.9	
     24.3	
  min	
           Shuttle America"   96.2	
       62.2	
        81.1	
       56.7	
      77.5	
  
  DEN"          99.3	
           52.4	
                78.9	
                65.8	
         83.1	
     16.1	
  min	
            CommutAir"        94.7	
       54.7	
        64.8	
       50.2	
      64.4	
  
  SFO"          98.2	
           37.5	
                66.1	
                47.9	
         66.7	
     20.8	
  min	
               GoJet"         98.5	
       60.2	
        78.6	
       55.0	
      75.2	
  
  IAD"          97.5	
           45.8	
                70.6	
                55.5	
         74.0	
     19.5	
  min	
            Trans States"     98.0	
       51.8	
        72.4	
       49.9	
      70.0	
  

  LAX"          99.0	
           46.3	
                74.5	
                58.6	
         77.3	
     18.6	
  min	
                Mesa"         97.9	
       64.7	
        81.1	
       65.6	
      80.9	
  
                                                                                                                                Chautauqua"       98.6	
       62.6	
        80.7	
       48.8	
      76.6	
  
  CLE"          98.8	
           61.5	
                77.3	
                57.4	
         75.9	
     13.6	
  min	
                              94.4	
       49.5	
        60.4	
       38.1	
      55.8	
  
                                                                                                                               Silver Airways"
                                                                                                                                   Colgan"        94.4	
       48.5	
        71.3	
       51.8	
      70.1	
  
                Performance by Aircraft Type!                                                                                     Republic"       99.6	
       42.9	
        73.1	
       47.6	
      74.0	
  
                                                                                                                                  Cape Air"       99.1	
       93.5	
        97.5	
       90.6	
      96.4	
  
   Family"          CF%"                D0%"                      D15%"                 A0%"            A14%"
                                                                                                                                 Aer Lingus"      98.1	
       47.5	
        83.6	
       72.5	
      88.2	
  
  A319/320"          97.7	
                 47.3	
                73.6	
                58.1	
            74.6	
  
Airbus A330*"        98.1	
                 47.5	
                83.6	
                72.5	
            88.2	
                                 Key Market Performance!
 Boeing 737"         99.1	
                 38.0	
                73.1	
                52.2	
            73.3	
  
                                                                                                                                  Route"          CF%"            D0%"        D15%"       A0%"       A14%"
 Boeing 747"         98.2	
                 32.5	
                64.5	
                38.7	
            58.8	
  
                                                                                                                                SFO-­‐ORD	
       97.0	
          29.6	
       65.0	
     42.2	
     66.5	
  
 Boeing 757"         98.6	
                 37.6	
                69.0	
                50.7	
            70.6	
  
                     97.8	
                 36.4	
                69.4	
                54.2	
            71.8	
  
                                                                                                                                 SFO-­‐LAX	
      98.1	
          34.1	
       65.3	
     41.3	
     65.7	
  
 Boeing 747"
 Boeing 777"         98.3	
                 36.7	
                69.3	
                45.8	
            67.1	
                ORD-­‐SFO	
       98.3	
          29.2	
       60.0	
     55.7	
     71.0	
  
ATR-72 Prop"         99.1	
                 93.5	
                97.5	
                90.6	
            96.4	
                EWR-­‐ORD	
       95.1	
          41.2	
       69.2	
     62.2	
     74.2	
  
CRJ-200/700"         98.6	
                 60.6	
                81.1	
                57.9	
            79.4	
                ORD-­‐EWR	
       95.2	
          36.4	
       63.8	
     52.8	
     69.7	
  
 Dash-8-200"         94.9	
                 52.1	
                67.2	
                50.5	
            66.7	
                 LAX-­‐SFO	
      98.7	
          29.5	
       60.5	
     34.9	
     59.9	
  
  EMB-120"           97.4	
                 53.0	
                71.7	
                50.4	
            70.7	
                LGA-­‐ORD	
       94.1	
          56.0	
       80.8	
     68.7	
     80.3	
  
  EMB-170"           96.2	
                 62.2	
                81.1	
                56.7	
            77.5	
                 ORD-­‐CLE	
      98.8	
          44.1	
       71.0	
     45.5	
     69.3	
  
  ERJ-145"           97.8	
                 56.0	
                74.8	
                56.7	
            74.0	
                DCA-­‐ORD	
       95.3	
          43.3	
       70.6	
     56.2	
     70.4	
  
  Saab 340"          94.4	
                 49.5	
                60.4	
                38.1	
            55.8	
                 CLE-­‐ORD	
      98.8	
          61.4	
       80.1	
     56.0	
     77.1	
  
   * A330 Operated by Aer Lingus IAD-MAD!
                                                                                                                         32!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                            55.0%	
  
                                        60.0%	
  
                                                    65.0%	
  
                                                                70.0%	
  
                                                                            75.0%	
  
                                                                                        80.0%	
  
                                                                                                    85.0%	
  
                                                                                                                90.0%	
  
                                                                                                                            95.0%	
  
                                                                                                                                        100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                     A14%	
  




33!
      8/16/12	
  
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                     CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
                                                                                                                                                                                        United Airlines A14% and CF% by Day"




      8/27/12	
  
      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                            91.0%	
  
                                        92.0%	
  
                                                    93.0%	
  
                                                                94.0%	
  
                                                                            95.0%	
  
                                                                                        96.0%	
  
                                                                                                    97.0%	
  
                                                                                                                98.0%	
  
                                                                                                                            99.0%	
  
                                                                                                                                        100.0%	
  




                                         Completion Factor %"
                                                                                                                                                                                                                               Individual Carrier Metrics"
Individual Carrier Metrics"


                                                   US Airways Operations Performance

                                   August 2012: 98.2% completed, 84.0% on-time departures, 79.5% on-time arrivals!

                       Hub Performance!                                                                                Mainline & Express!
Airport"    CF%"        D0%"            D15%"          A0%"         A14%" Taxi-Out"                  Operator"         CF%"         D0%"       D15%"      A0%"       A14%"
                                                                                                 US Airways"           99.1	
       71.3	
     88.4	
     64.9	
     84.0	
  
 CLT"       98.8	
      62.7	
          84.0	
         62.7	
       84.2	
   19.0	
  min	
  
                                                                                                Air Wisconsin"         97.1	
       58.1	
     74.7	
     45.6	
     68.5	
  
 PHL"       97.5	
      60.2	
          78.3	
         57.2	
       75.7	
   23.0	
  min	
           Piedmont"         96.9	
       55.5	
     77.5	
     54.4	
     75.4	
  
 PHX"       99.7	
      74.5	
          90.4	
         72.0	
       91.5	
   18.2	
  min	
           Republic"         98.1	
       71.5	
     82.8	
     56.6	
     76.6	
  
                                                                                                        PSA"           97.9	
       62.0	
     82.5	
     55.0	
     79.1	
  
 DCA"       97.5	
      55.4	
          76.3	
         52.0	
       75.2	
   23.2	
  min	
             Mesa"           99.2	
       78.4	
     90.6	
     67.4	
     87.7	
  
                                                                                                      Skywest"         98.8	
       86.3	
     94.2	
     70.1	
     91.1	
  
                                                                                                 Chautauqua"           97.5	
       62.0	
     80.9	
     33.7	
     66.0	
  
                                                                                                 Trans States"         98.1	
       80.1	
     90.1	
     80.9	
     89.3	
  

           Performance by Aircraft Type!                                                                             Key Market Performance!
        Family"              CF%"           D0%"        D15%"        A0%"        A14%"                 Route"          CF%"         D0%"       D15%"      A0%"       A14%"
Airbus A319/320/321"         99.3	
         71.8	
       89.1	
      64.8	
       84.8	
             PHL-­‐BOS	
       98.2	
       76.1	
     87.5	
     72.0	
     81.6	
  
    Airbus A330"             99.9	
         67.4	
       85.0	
      66.4	
       80.0	
             BOS-­‐PHL	
       99.0	
       82.8	
     89.7	
     77.9	
     87.6	
  
    Boeing 737"              99.3	
         67.8	
       86.3	
      61.0	
       81.7	
             DCA-­‐LGA	
       94.7	
       64.1	
     83.4	
     67.2	
     81.2	
  
    Boeing 757"              99.3	
         65.7	
       84.4	
      63.4	
       79.9	
             LGA-­‐DCA	
       94.4	
       75.7	
     86.3	
     58.3	
     77.9	
  
    Boeing 767"              98.7	
         61.3	
       79.5	
      60.3	
       74.9	
             LGA-­‐BOS	
       92.0	
       91.5	
     94.9	
     86.9	
     93.3	
  
    CRJ Series"              97.9	
         65.7	
       81.8	
      54.8	
       77.3	
             BOS-­‐LGA	
       93.1	
       90.4	
     92.9	
     84.4	
     92.1	
  
  Dash 8-100/300"            96.9	
         55.5	
       77.5	
      54.4	
       75.4	
             DCA-­‐BOS	
       98.3	
       73.0	
     86.6	
     70.3	
     82.0	
  
 EMB-170/175/190"            97.8	
         73.3	
       84.2	
      60.3	
       78.4	
             BOS-­‐DCA	
       98.3	
       82.7	
     91.2	
     65.2	
     84.4	
  
      ERJ-145"               97.6	
         65.4	
       82.6	
      42.7	
       70.4	
             PHL-­‐LGA	
       95.4	
       51.8	
     69.0	
     45.0	
     64.2	
  
                                                                                                     LGA-­‐PHL	
       94.0	
       54.0	
     71.6	
     45.5	
     61.2	
  
                                                                                               34!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                             55.0%	
  
                                         60.0%	
  
                                                     65.0%	
  
                                                                 70.0%	
  
                                                                             75.0%	
  
                                                                                          80.0%	
  
                                                                                                      85.0%	
  
                                                                                                                   90.0%	
  
                                                                                                                               95.0%	
  
                                                                                                                                             100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                          A14%	
  




      8/16/12	
  




35!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                          CF%	
  




      8/19/12	
  
                                                                                                                                                                     All Marketed Flights!




      8/20/12	
  
      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
                                                                                                                                                                                             US Airways A14% and CF% by Day"




      8/26/12	
  
      8/27/12	
  
      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                                         92.0%	
  
                                                                 94.0%	
  
                                                                                         96.0%	
  
                                                                                                                  98.0%	
  
                                                                                                                                           100.0%	
  




                                                Completion Factor %"
                                                                                                                                                                                                                               Individual Carrier Metrics"
Individual Carrier Metrics"


                                     Virgin America Operations Performance

                           August 2012: 99.8% completed, 86.0% on-time departures, 84.1% on-time arrivals!


           Focus City Performance!                                                                    Key Market Performance!
Airport"   CF%" D0%" D15%" A0%" A14%"                         Taxi-Out"                Route"           CF%"         D0%"       D15%"      A0%"       A14%"

                                                                                      LAX-­‐SFO	
       99.6	
       59.4	
     74.7	
     62.9	
     73.0	
  
 SFO"      99.9	
   67.6	
   88.6	
   63.8	
   78.8	
         14.7	
  min	
  
                                                                                      SFO-­‐LAX	
       100.0	
      67.1	
     88.4	
     70.7	
     88.0	
  
 LAX"      99.8	
   60.4	
   86.8	
   66.6	
   87.6	
         12.1	
  min	
  
                                                                                      SFO-­‐LAS	
       100.0	
      70.1	
     87.2	
     56.0	
     82.5	
  
 JFK"      100.0	
   53.8	
   82.2	
   50.9	
   80.3	
        26.8	
  min	
  
                                                                                      LAS-­‐SFO	
       100.0	
      45.3	
     67.9	
     54.3	
     67.9	
  

 BOS"      99.5	
   62.6	
   87.4	
   55.7	
   88.2	
         16.9	
  min	
           JFK-­‐LAX	
       100.0	
      55.1	
     81.6	
     53.0	
     82.2	
  

                                                                                      LAX-­‐JFK	
       100.0	
      59.3	
     92.4	
     49.4	
     81.5	
  

                                                                                      JFK-­‐SFO	
       100.0	
      51.3	
     80.5	
     70.8	
     82.5	
  
     Performance by Aircraft Type!                                                    SFO-­‐JFK	
       100.0	
      66.9	
     88.7	
     53.6	
     84.8	
  
Family"      CF%"         D0%"        D15%"        A0%"            A14%"
 319"        99.7	
       66.7	
       88.2	
      63.7	
           84.8	
            SFO-­‐SAN	
       100.0	
      72.8	
     87.8	
     72.1	
     88.4	
  

 320"        99.9	
       62.1	
       85.4	
      64.2	
           84.0	
            SFO-­‐SEA	
       100.0	
      62.4	
     88.6	
     72.5	
     86.6	
  




                                                                                36!
On-Time Arrivals (A14) Performance"




                50.0%	
  
                             55.0%	
  
                                         60.0%	
  
                                                     65.0%	
  
                                                                 70.0%	
  
                                                                             75.0%	
  
                                                                                          80.0%	
  
                                                                                                      85.0%	
  
                                                                                                                   90.0%	
  
                                                                                                                               95.0%	
  
                                                                                                                                             100.0%	
  
       8/1/12	
  
       8/2/12	
  
       8/3/12	
  
       8/4/12	
  
       8/5/12	
  
       8/6/12	
  
       8/7/12	
  
       8/8/12	
  
       8/9/12	
  
      8/10/12	
  
      8/11/12	
  
      8/12/12	
  
      8/13/12	
  
      8/14/12	
  
      8/15/12	
  
                                                                                                                                                          A14%	
  




      8/16/12	
  




37!
      8/17/12	
  
      8/18/12	
  
                                                                                                                                                          CF%	
  




      8/19/12	
  
      8/20/12	
  
                                                                                                                                                                     All Marketed Flights!




      8/21/12	
  
      8/22/12	
  
      8/23/12	
  
      8/24/12	
  
      8/25/12	
  
      8/26/12	
  
      8/27/12	
  
                                                                                                                                                                                             Virgin America A14% and CF% by Day"




      8/28/12	
  
      8/29/12	
  
      8/30/12	
  
      8/31/12	
  
                90.0%	
  
                                         92.0%	
  
                                                                 94.0%	
  
                                                                                         96.0%	
  
                                                                                                                  98.0%	
  
                                                                                                                                           100.0%	
  




                                               Completion Factor %"
                                                                                                                                                                                                                                   Individual Carrier Metrics"
Methodology"


                                       Notes & Methods"

Methodology. masFlight operations data is collected from various operational and schedule
providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft
position data obtained from airlines, purchased from third-party commercial vendors, and collected
from real-time information feeds from the Federal Aviation Administration, NOAA and other
government sources. !
!
Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise
alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not
utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity
that relies on the accuracy, availability, or validity of the data or summaries provided, including for any
passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.!
!
masFlight is a registered trademark of Marks Systems Inc.!
Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved!
!
For more information, please contact:!
Edmund Otubuah"
Director of Aviation Products"
edmund@masflight.com!

                                                    38!
About masFlight and Marks Systems"
masFlight, a Marks Systems product, is an analytics
platform focused on aviation operations. We integrate
multiple data sources to create reliable, end-to-end                               Marks Systems is a privately
records for 82,000+ global flight operations daily. !                               held company based in the
!masFlight data can be used to gain insight to aviation operations questions       Washington, DC area."
through improved competitive environment context and transparency. !               !
                                                                                   !
masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We
collect and consolidate operational data for virtually all U.S. carriers and for   Marks Systems Inc.!
many global airlines, allowing apples-to-apples comparisons.!                      4833 Rugby Avenue!
 !                                                                                 Suite 301!
We link contextual information including published schedules, weather,             Bethesda, MD 20814!
airport configuration, and fleet registries to individual flights, allowing           (888) 809-2750 Toll-Free!
analysts to focus queries on relevant metrics or constraints.!
                                                                                   !
 !
We are a team of experienced aviation operations analysts who                      www.masflight.com!
understand the importance of data integrity and accuracy. We multi-source          !
our information and extensively validate and reconcile new data.!                  Press Contact:"
!                                                                                  media@markssystems.com!
Our portfolio of solutions makes accessing masFlight data easy. !                  !
   •  Web application!
                                                                                   !
   •  Direct cloud SQL access!
   •  Reports & dashboards!
   •  Custom data requests!
   •  Consulting solutions!
                                                                 39!

Monthly Performance Report August 2012

  • 1.
    Monthly Performance Report
 U.S. Airlines
 
 Flights during August 2012 " ! ! Release Date: September 18, 2012! © 2012 Marks Systems Inc. All rights reserved.! w 4833 Rugby Avenue, Suite 301 w Bethesda, Maryland 20814 w (888) 809-2750!
  • 2.
    masFlight Solutions" Daily EmailReport" ! We offer masFlight Daily, a free daily email report for 
 airlines, airports, and aviation-focused professionals. 
 We summarize weather and operational performance by carrier, by fleet type, and by hub operation. ! ! Sign up for free daily reports at:! masflightdaily.com! masFlight Web Application" ! Operational data is critical to solid planning. masFlight centralizes information in an easy-to-use, subscription-based app for airlines, airports, and industry vendors. Combining revenue, schedule, operations and weather data, our platform revolutionizes schedule planning, operations analysis, air service development, airport operations and new opportunities.
 ! For a free trial, contact solutions@masflight.com" 2!
  • 3.
    Contents" Monthly Performance Report
 U.S. Carriers, August 2012" Section" Contents" Slide" Introduction! Methodology! 4! Glossary of Terms! Explanation of aviation terms used! 5! Key Metrics! August 2012 By Carrier, Rankings! 6! Airport Summaries! Top 5 Departures, Arrivals! 10! Airport Deep-Dive of the Month! Analysis for PHX! 12! Market Profile of the Month! LAX to Sydney! 14! Individual Carrier Metrics! Summary & detail for individual carriers! 16! To receive this report by email each month, please visit masflight.com" 3!
  • 4.
    Introduction" Monthly Performance Report: August 2012" The masFlight Monthly Performance Report summarizes United States airline performance. ! " Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:! " (1)  Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. ! (2)  Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights." (3)  DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. ! (4)  DOT reports focus on on-time arrivals only. We focus on three operational statistics. 
 “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, 
 net of cancellations and non-completed diversions. " 4!
  • 5.
    Definitions" Terms Used
 Italicized terms are the key definitions used ! Term" Definition" CF% (Completion Factor)! The percent of flights scheduled that arrive at their destination! D0%" Flights that depart from their origin by the scheduled departure time! D15% (On-Time Departures)! Flights that depart from their origin within 15 minutes of the scheduled time! A0%" Flights that arrive at their destination on or before scheduled arrival time! A14% (On-Time Arrivals)! Flights that arrive at their destination within 14 minutes of schedule! Gate Turn Time" The “on-gate” time between gate arrival and gate departure for a given aircraft! Scheduled Gate Turn" Turn time defined by scheduled arrival to scheduled departure time! Actual Gate Turn" Turn time defined by actual arrival to actual departure time! Taxi-Out Time" Time from gate departure to runway takeoff! Taxi-In Time" Time from runway landing to gate arrival! Ground Delay Program" FAA delays for flights at departure airport for flights into a specific facility! 5!
  • 6.
    Key Metrics" U.S. Airline System Performance Metrics
 August 2012! Departures" Arrivals" U.S. Airline 
 Tracked Category" Flights" Completed " On Schedule" On-time" On Schedule" On-time " CF%! D0%! D15%" A0%! A14%" All U.S. Airlines" 758,890! 98.4%! 60.2%! 80.8%" 59.7%! 79.2%" Mainline Airlines! 258,458! 98.8%! 60.2%! 81.9%" 60.9%! 80.1%" Low Fare Airlines! 162,186! 99.4%! 51.6%! 79.4%" 57.9%! 79.3%" Regionals ! 338,246! 97.5%! 64.5%! 80.7%" 59.6%! 78.6%" All U.S. Airlines include all U.S. carriers tracked by masFlight! Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways! Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest! Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. " 6!
  • 7.
    Key Metrics" U.S. Carrier Summaries
 August 2012! All Flights! Mainline Only! Regional Carriers! Airline" Tracked" CF%" D15%" A14%" Tracked" CF%" D15%" A14%" Tracked" CF%" D15%" A14%" American" 109,663 " 97.7! 81.0! 78.4! 57,216 " 97.8! 79.6! 76.2! 52,447" 97.6! 82.5! 80.8" Alaska" 26,448 " 99.3! 91.5! 91.3! 14,694 " 99.5! 90.3! 89.4! 11,754" 99.1! 93.0! 93.7" United" 177,720 " 98.0! 74.8! 74.1! 62,855 " 98.5! 72! 72.6! 114,865" 97.7! 76.3! 75.0" Delta" 175,698 " 98.0! 84.1! 82.4! 78,385 " 99.4! 85.7! 84.1! 97,313" 97.0! 82.8! 80.9" Frontier" 10,169 " 99.8! 83.7! 80.3! 7,382 " 99.9! 84.4! 81.8! 2,787" 99.4! 81.6! 76.2" US Airways" 97,833 " 98.2! 84.0! 79.5! 38,299 " 99.1! 88.4! 84! 59,534" 97.7! 81.2! 76.5" AirTran" 19,402 " 99.2! 87.9! 82.3! JetBlue" 24,511 " 99.5! 75.9! 73.6! Hawaiian" 7,009 " 100.0! 94.0! 91.6! Southwest" 98,395 " 99.3! 78.3! 80.3! Spirit" 7,261 " 99.9! 73.7! 70.8! Virgin America" 5,236 " 99.8! 86.0! 84.1! (a) Mainline flights marketed by Continental and United are operated by United" Includes flights to, from and within North America only
 " CF% = Completed Flights (not cancelled or diverted)! D15% = On-time Flight Departures! A14% = On-time Flight Arrivals! 7!
  • 8.
    Key Metrics" Top Ten Airlines by Marketing Carrier
 August 2012! Rank! Airline! On-Time Arrival Percentage! 1! Hawaiian Airlines! 91.6%! 2! Alaska! 91.3%! 3! Virgin America! 84.1%! 4! Delta Airlines! 82.4%! 5! AirTran Airways! 82.3%! 6! Frontier Airlines! 80.3%! 6! Southwest Airlines! 80.3%! 8! US Airways! 79.5%! 9! American Airlines! 78.4%! 10! United Airlines! 74.1%! Arrivals at gate within 14 minutes of schedule (A14%)! Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.! Excludes codeshare flights operated by other airlines. ! 8!
  • 9.
    Key Metrics" Top Ten Airlines by Operating Carrier
 August 2012! Rank! Airline! On-Time Arrival Percentage! 1! Horizon Air! 94.3%! 2! Hawaiian Airlines! 91.6%! 3! Alaska Airlines! 89.4%! 4! Compass Airlines! 89.0%! 5! Mesa Airlines! 85.5%! 6! Comair! 84.4%! 7! Virgin America! 84.1%! 7! Delta! 84.1%! 9! US Airways! 84.0%! 10 ! SkyWest! 83.6%! Arrivals at gate within 14 minutes of schedule (A14%)! Includes all flights operated by each carrier, including domestic and international operations to/from North America.! Regional affiliate flying for different airlines is grouped under the regional airline.! 9!
  • 10.
    Best & WorstAirports: Departures" Best Performing Major Airports by Departure Performance
 August 2012 (All Flights)! Airport" Flights From:" CF%" D0%" D15%" SLC" Salt Lake City! 99.7%! 72.4%! 89.4%" MSP" Minneapolis/St. Paul! 99.3%! 74.9%! 88.8%" SEA" Seattle/Tacoma Int’l! 99.6%! 62.6%! 87.9%" PHX" Phoenix Sky Harbor! 99.6%! 61.0%! 84.4%" SAN" San Diego! 99.3%! 58.8%! 83.9%" Worst Performing Major Airports by Departure Performance" August 2012 (All Flights)! Airport" Flights From:" CF%" D0%" D15%" EWR" Newark Liberty Int’l! 96.6%! 44.3%! 68.1%" SFO" San Francisco Int’l! 98.5%! 48.1%! 72.2%" MIA" Miami Int’l! 96.2%! 50.3%! 72.3%" IAD" Washington Dulles! 97.7%! 50.1%! 73.7%" BWI" Baltimore/Washington! 98.8%! 46.9%! 74.0%" For definitions, see notes at beginning of presentation.! 10!
  • 11.
    Best & WorstAirports: Arrivals" Best Performing Major Airports by Arrival Performance
 August 2012 (All Flights)! Airport" Flights To:" A0%" A14%" MSP" Minneapolis/St. Paul! 73.2%! 88.3%" SLC" Salt Lake City! 68.2%! 88.2%" SEA" Seattle/Tacoma Int’l! 70.2%! 86.9%" PHX" Phoenix Sky Harbor! 66.2%! 86.8%" DEN" Denver Int’l! 63.4%! 83.4%" Worst Performing Major Airports by Arrival Performance" August 2012 (All Flights)! Airport" Flights To:" A0%" A14%" SFO" San Francisco Int’l! 49.5%! 67.5%" EWR" Newark Liberty Int’l! 53.8%! 70.1%" FLL" Ft. Lauderdale/Hollywood! 49.0%! 71.3%" IAD" Washington Dulles! 54.9%! 74.1%" MCO" Orlando Int’l! 51.6%! 74.7%" For definitions, see notes at beginning of presentation.! 11!
  • 12.
    Airport of theMonth: PHX" Airport Deep-Dive of the Month: PHX" August 2012! PHX Departures! PHX Arrivals! By Category! CF%! D0%! D15%" A0%! A14%" All Carriers Serving PHX" 99.6%! 61.1%! 84.4%" 66.4%! 86.9%" Mainline Airlines" 99.8%! 71.9%! 89.4%" 69.5%! 89.0%" Low Fare Airlines" 99.4%! 36.5%! 74.2%" 60.0%! 81.9%" Regional Airlines" 99.4%! 77.8%! 90.2%" 70.0%! 90.3%" PHX Departures! PHX Arrivals! By Marketing Carrier! CF%! D0%! D15%" A0%! A14%" US Airways" 99.7%! 74.5%! 90.4%" 72.0%! 91.5%" Southwest" 99.4%! 34.9%! 73.6%" 59.9%! 82.0%" Delta" 100.0%! 81.4%! 91.7%" 67.9%! 85.0%" United" 99.4%! 57.5%! 81.0%" 59.0%! 79.2%" American" 98.6%! 68.5%! 86.4%" 54.0%! 76.3%" Alaska" 100.0%! 85.8%! 95.5%" 66.5%! 93.8%" Frontier" 100.0%! 73.9%! 88.9%" 53.6%! 81.7%" AirTran" 98.8%! 77.2%! 89.9%" 64.6%! 74.7%" JetBlue" 100.0%! 56.5%! 72.6%" 59.7%! 74.2%" Hawaiian" 100.0%! 87.1%! 96.8%" 48.4%! 80.6%" Marketing Carrier includes mainline and regional flights, excludes code shares! 12!
  • 13.
    Airport of theMonth: PHX" Phoenix Sky Harbor International Airport" Scheduled Gate Actual" METHODOLOGY FOR GATE TURNS" Terminal " Turn" Gate Turn"  2! 47.3 ! 52.4 ! •  Identify valid gate turns by tracking  3! 54.6 ! 56.8 ! inbound and outbound aircraft and 4 ! 54.3 ! 60.9 ! gate assignments by flight number! PHX ! 54.0 " 60.2 " •  Exclude remain overnight (RON) and gates with two or more concurrent flight operations (e.g. non-jetway)! Scheduled Actual" Airline" Turn Time" Turn Time" EXAMPLE OF GATE TURN TIMES" American" 46.1! 47.5! Actual
 Sched.
 Sched.
 Actual
 AirTran" 51.7! 50.0! Arrival" Arrival! Departure! Departure" Alaska" 47.5! 45.0! Time" Time! Time! Time" Delta" 60.9! 64.9! Frontier" 42.0! 39.4! JetBlue" 65.1! 65.2! United" 47.3! 54.7! 9:50a! 10:00a! 10:45a! 11:00a! US Airways" 64.4! 68.8! SCHEDULED GATE TURN (45 min)! Southwest " 36.8! 47.5! ACTUAL GATE TURN (70 min)" 13!
  • 14.
    Market Profile: LAXto Sydney" Market Profile of the Month: LAX – Sydney" Key LAX to Sydney Market Performance – Southbound! August 2012! Route" CF%" D0%" D15%" A0%" A14%" LAX – Sydney" 100.0%! 27.9%! 64.0%! 47.9%! 81.0%! Key Sydney to LAX Market Performance – Northbound! August 2012 ! Route" CF%" D0%" D15%" A0%" A14%" Sydney - LAX 99.3% 43.7% 86.6% 43.0% 76.8% 14!
  • 15.
    Market Profile: LAXto Sydney" LAX – Sydney (cont’d)" A14% Performance from LAX Sydney! August 2012! VA   UA   QF   DL   83.9%   76.7%   LAX-­‐SYD   67.8%   87.1%   95.8%   64.5%   SYD-­‐LAX   75.0%   96.8%   0.0%   20.0%   40.0%   60.0%   80.0%   100.0%   120.0%   On-Time Arrivals (A14%)" 15!
  • 16.
    Individual Carrier Metrics" AirTran Airways Operations Performance
 August 2012: 99.2% completed, 87.9% on-time departures, 82.3% on-time arrivals! Hub Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" ATL" 99.2   67.4   85.1   63.0   82.4   20.3  min   ATL-­‐MCO   100.0   71.7   86.6   56.9   81.0   MCO" 99.9   74.7   85.7   58.3   81.8   15.4  min   MCO-­‐ATL   99.7   77.5   87.0   56.0   79.8   BWI" 99.6   77.9   86.6   64.8   80.7   16.9  min   LGA-­‐ATL   98.4   80.1   85.3   48.6   72.1   MKE" 99.5   82.7   89.0   68.5   85.8   13.4  min   ATL-­‐LGA   98.4   71.2   86.0   62.4   78.8   FLL-­‐ATL   96.3   85.2   91.1   59.1   82.7   ATL-­‐FLL   96.3   65.8   84.4   65.0   80.2   Performance by Aircraft Type! TPA-­‐ATL   99.2   85.8   91.2   64.4   85.8   Family" CF%" D0%" D15%" A0%" A14%" ATL-­‐TPA   99.2   73.3   87.1   64.2   82.5   Boeing 717" 99.1   77.2   88.0   63.0   82.4   MDW-­‐ATL   99.5   78.9   91.4   64.9   83.8   Boeing 737" 99.5   74.9   87.5   63.8   82.1   ATL-­‐MDW   99.5   69.2   87.6   65.9   82.2   16!
  • 17.
    On-­‐Time  Arrivals  (A14)  Performance 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   17! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   AirTran Airways A14% and CF% by Day" 8/28/12   8/29/12   8/30/12   8/31/12   90.0%   91.0%   92.0%   93.0%   94.0%   95.0%   96.0%   97.0%   98.0%   99.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 18.
    Individual Carrier Metrics" American Airlines Operations Performance 
 August 2012: 97.7% completed, 81.0% on-time departures, 78.4% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" DFW" 98.3   53.6   77.4   65.2   82.8   17.3  min   American" 97.8   57.8   79.6   54.8   76.2   ORD" 98.5   59.1   78.7   67.0   81.9   17.7  min   MIA" 95.5   48.0   70.7   57.3   76.5   20.3  min   American Eagle" 97.6   68.1   82.3   64.1   81.4   LAX" 99.2   72.9   88.3   69.7   85.4   17.6  min   Chautauqua" 98.6   70.8   85.1   42.3   76.2   LGA" 95.2   74.6   84.8   67.8   81.9   28.0  min   JFK" 97.8   63.8   79.5   68.4   81.2   28.4  min   Executive" 94.9   72.1   81.0   59.0   79.0   Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" DFW-­‐LAX   98.8   42.9   77.8   58.9   79.8   Boeing 737" 97.5   59.1   81.5   54.9   77.3   LAX-­‐DFW   98.1   63.9   86.5   52.9   82.4   Boeing 757" 97.1   52.9   75.6   53.2   73.2   ORD-­‐DFW   98.0   51.8   77.9   66.8   80.8   Boeing 767" 97.6   54.6   76.0   53.9   70.5   DFW-­‐ORD   98.9   46.8   72.8   52.1   72.8   Boeing 777" 98.7   48.1   77.7   49.7   67.9   LGA-­‐ORD   96.6   72.5   82.8   74.3   81.1   ATR-72 Prop" 94.9   72.1   81.0   59.0   79.0   ORD-­‐LGA   96.0   53.7   77.5   65.6   80.0   CRJ-700" 97.3   67.0   81.6   62.2   80.0   AUS-­‐DFW   98.9   71.6   85.2   70.4   84.1   ERJ-135/140/145" 97.8   68.5   82.7   62.3   81.1   DFW-­‐AUS   98.6   48.9   72.9   39.3   67.8   DFW-­‐LGA   96.4   47.3   80.9   60.9   81.1   MD-80 Series" 98.1   59.6   80.1   55.7   77.8   LGA-­‐DFW   96.3   74.5   87.5   69.0   82.0   18!
  • 19.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   19! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   8/28/12   American Airlines A14% and CF% by Day" 8/29/12   8/30/12   8/31/12   80.0%   85.0%   90.0%   95.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 20.
    Individual Carrier Metrics" Alaska Airlines Operations Performance
 August 2012: 99.3% completed, 91.5% on-time departures, 91.3% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" Alaska" 99.5   75.2   90.3   72.2   89.4   SEA" 99.5   72.7   92.5   80.8   93.3   12.5  min   Horizon" 99.3   72.2   93.4   80.5   94.3   PDX" 99.7   78.2   92.5   83.8   94.9   9.4  min   SkyWest" 99.5   86.8   95.6   85.3   95.9   ANC" 97.8   77.0   91.1   69.2   85.2   12.6  min   PenAir" 84.4   44.8   61.0   27.9   44.2   Performance by Aircraft Type! Key Market Performance! Route" CF%" D0%" D15%" A0%" A14%" Family" CF%" D0%" D15%" A0%" A14%" SEA-­‐PDX   99.4   73.2   96.2   82.3   96.1   Boeing 737" 99.6   75.9   90.8   72.9   89.9   PDX-­‐SEA   99.6   80.9   94.4   87.4   95.5   ANC-­‐SEA   99.5   78.6   94.6   69.4   93.7   B737 Combi" 97.2   66.1   83.6   63.1   82.4   SEA-­‐ANC   99.3   71.2   89.9   77.0   92.0   SEA-­‐GEG   98.4   74.6   93.1   83.6   94.3   CRJ-700" 99.5   86.8   95.6   85.3   95.9   GEG-­‐SEA   98.3   82.8   94.7   85.6   95.5   SEA-­‐LAX   99.7   72.1   93.9   63.6   90.0   Q400" 99.3   72.2   93.4   80.5   94.3   LAX-­‐SEA   99.7   81.4   94.8   85.7   95.1   Saab 340" 84.4   44.8   61.0   27.9   44.2   BOI-­‐SEA   100.0   77.5   92.6   82.8   93.4   SEA-­‐BOI   100.0   66.4   93.9   68.0   93.9   20!
  • 21.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   21! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   Alaska Airlines A14% and CF% by Day" 8/28/12   8/29/12   8/30/12   8/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   102.0%   Completion Factor %" Individual Carrier Metrics"
  • 22.
    Individual Carrier Metrics" Delta Air Lines Operations Performance
 August 2012: 98.0% completed, 84.1% on-time departures, 82.4% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" ATL" 98.9   62.0   80.0   62.7   81.9   20.6  min   Delta" 99.4   68.4   85.7   67.3   84.1   DTW" 97.9   60.2   78.4   65.5   82.1   19.8  min   Pinnacle" 95.4   63.0   77.3   58.4   75.4   MSP" 99.3   77.1   89.6   77.6   90.7   17.4  min   ExpressJet" 97.7   66.6   79.2   64.4   79.1   SLC" 99.7   76.6   91.1   72.4   91.5   18.7  min   SkyWest" 99.5   81.1   92.7   71.4   91.4   LGA" 94.0   64.0   79.0   55.9   76.2   32.6  min   Compass" 99.0   80.9   91.1   74.0   89.0   JFK" 95.7   56.9   74.2   60.8   76.7   36.3  min   Comair" 97.9   65.5   86.2   63.8   84.4   MEM" 98.2   74.7   85.7   68.6   85.9   18.0  min   Shuttle America" 93.6   74.1   85.4   57.8   79.5   Chautauqua" 94.4   65.7   80.2   47.9   71.2   CVG" 97.9   72.2   86.2   73.7   86.4   13.9  min   GoJet" 92.4   64.7   77.4   55.1   73.0   Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" Airbus 319/320" 99.2   71.6   87.6   71.1   86.5   ATL-­‐LGA   98.3   57.6   83.2   64.7   77.9   99.5   63.5   84.4   61.4   79.4   Airbus 330" LGA-­‐ATL   98.3   66.0   83.9   39.2   66.8   Boeing 737" 99.6   68.0   86.2   72.8   86.4   Boeing 747" 99.0   68.9   86.6   62.3   82.4   DCA-­‐ATL   98.9   74.6   88.2   64.3   83.5   Boeing 757" 99.7   65.0   85.5   64.2   83.4   ATL-­‐MCO   99.6   53.1   79.4   59.3   77.3   Boeing 767" 99.6   67.5   84.9   66.7   82.6   MCO-­‐ATL   99.6   68.5   84.5   53.2   82.0   Boeing 777" 99.6   75.5   90.4   68.6   84.5   ATL-­‐DCA   98.9   69.1   83.5   72.2   85.6   97.1   68.4   81.9   63.5   80.7   CRJ Series" BOS-­‐LGA   93.4   87.8   95.4   51.8   84.8   DC-9-50" 99.0   65.4   79.1   59.8   78.4   EMB-120" 97.8   77.5   91.7   67.5   90.1   LGA-­‐BOS   93.6   82.3   91.2   58.1   85.9   EMB-170/175" 96.7   78.1   88.8   67.3   85.1   TPA-­‐ATL   99.7   74.8   86.6   65.6   82.4   ERJ-145" 94.4   65.7   80.2   47.9   71.2   ATL-­‐TPA   100.0   59.6   82.4   65.9   80.3   MD-88" 99.2   70.4   85.8   66.0   83.3   MD-90" 99.1   67.7   84.3   68.6   84.5   22!
  • 23.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   23! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   Delta Air Lines A14% and CF% by Day" 8/28/12   8/29/12   8/30/12   8/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   102.0%   Completion Factor %" Individual Carrier Metrics"
  • 24.
    Individual Carrier Metrics" Frontier Airlines Operations Performance
 August 2012: 99.8% completed, 83.7% on-time departures, 80.3% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" DEN" 99.9   50.4   81.0   57.3   83.8   13.5  min   Frontier" 99.9! 58.4! 84.4! 53.2! 81.8! MKE" 99.2   74.1   87.8   51.0   80.4   13.0  min   Republic" 99.4! 61.5! 81.3! 46.7! 76.3! MCI" 99.1   65.0   81.4   36.4   65.9   12.5  min   Chautauqua" 100.0! 71.3! 90.7! 39.8! 74.1! Performance by Aircraft Type! Key Market Performance! Route" CF%" D0%" D15%" A0%" A14%" Family" CF%" D0%" D15%" A0%" A14%" LAS-­‐DEN   99.5   68.8   88.4   65.6   85.2   DEN-­‐LAS   100.0   53.2   88.4   60.0   85.8   A318/319/320" 99.9   58.4   84.4   53.2   81.8   DFW-­‐DEN   99.4   71.8   85.6   59.7   83.4   DEN-­‐DFW   100.0   51.1   82.1   51.6   78.3   EMB-170/190" 99.4   61.5   81.3   46.7   76.3   SEA-­‐DEN   100.0   65.3   89.6   59.5   88.4   DEN-­‐SEA   100.0   57.2   86.7   60.7   86.1   ERJ-135" 100.0   71.3   90.7   39.8   74.1   PDX-­‐DEN   100.0   65.8   87.7   62.6   87.7   DEN-­‐PDX   100.0   45.5   84.4   48.1   81.8   SLC-­‐DEN   100.0   72.7   86.0   70.0   86.7   DEN-­‐SLC   100.0   54.7   81.3   60.0   80.7   24!
  • 25.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   25! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   Frontier Airlines A14% and CF% by Day" 8/28/12   8/29/12   8/30/12   8/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 26.
    Individual Carrier Metrics" JetBlue Airways Operations Performance
 August 2012: 99.5% completed, 75.9% on-time departures, 73.6% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" JFK" 99.6   56.5   73.1   59.0   74.3   26.0  min   JFK-­‐MCO   100.0   55.3   73.0   52.7   68.5   BOS" 99.6   56.3   76.0   63.9   76.9   19.1  min   MCO-­‐JFK   99.7   53.2   71.4   57.5   71.8   MCO" 99.7   55.8   74.0   52.2   72.4   18.3  min   FLL" 99.8   50.7   69.9   45.5   67.7   18.3  min   BOS-­‐DCA   99.7   66.1   79.1   55.5   76.7   SJU" 99.4   54.0   77.7   59.6   77.7   13.5  min   DCA-­‐BOS   100.0   74.5   83.1   73.8   80.1   LGB" 99.8   64.2   83.5   68.6   85.2   13.0  min   BUF-­‐JFK   100.0   73.8   79.6   66.9   80.7   JFK-­‐BUF   100.0   61.1   71.6   61.5   72.4   Performance by Aircraft Type! FLL-­‐JFK   99.6   40.6   66.5   52.7   69.0   Family" CF%" D0%" D15%" A0%" A14%" JFK-­‐FLL   100.0   55.4   76.3   43.3   70.0   Airbus A320" 99.7   55.6   75.3   54.6   73.0   SJU-­‐JFK   100.0   47.4   73.0   55.2   74.8   EMB-190" 99.2   64.2   76.9   59.9   74.7   JFK-­‐SJU   100.0   51.3   67.4   56.1   70.4   26!
  • 27.
    On-Time Arrivals (A14)Performance" 30.0%   40.0%   50.0%   60.0%   70.0%   80.0%   90.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   27! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   8/28/12   JetBlue Airways A14% and CF% by Day" 8/29/12   8/30/12   8/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 28.
    Individual Carrier Metrics" Southwest Airlines Operations Performance
 August 2012: 99.3% completed, 78.3% on-time departures, 80.3% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" MDW" 99.7   34.3   72.0   62.0   82.5   11.3  min   HOU-­‐DAL   96.6   36.9   77.6   54.7   78.7   LAS" 99.5   36.0   72.0   61.5   82.5   13.1  min   DAL-­‐HOU   96.5   44.8   83.6   60.2   84.9   BWI" 99.3   31.7   67.3   54.5   77.3   13.8  min   OAK-­‐BUR   98.5   37.6   80.8   31.8   80.3   PHX" 99.4   34.9   73.6   59.9   82.0   10.7  min   BUR-­‐OAK   98.0   59.4   84.9   66.0   86.1   DEN" 99.8   32.1   73.7   61.9   84.0   12.9  min   LAS-­‐PHX   97.7   43.2   80.6   59.2   81.4   DAL" 98.6   42.0   83.2   64.4   84.4   9.8  min   DAL-­‐SAT   99.2   51.2   83.4   64.4   85.8   PHX-­‐LAS   97.6   50.7   82.8   65.7   81.5   Performance by Aircraft Type! Family" CF%" D0%" D15%" A0%" A14%" SAT-­‐DAL   99.2   64.9   86.5   72.8   87.6   733" 99.1! 41.8! 76.7! 53.9! 78.3! 735" 99.4! 42.7! 76.2! 52.8! 76.7! LAS-­‐SAN   99.7   38.3   76.3   54.2   80.2   737" 99.3 44.9 79.3 59.5 81.4 738" 100.0! 16.7! 70.4! 50.8! 76.4! SAN-­‐LAS   99.7   39.2   78.2   54.1   79.3   28!
  • 29.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   29! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   Southwest Airlines A14% and CF% by Day" 8/28/12   8/29/12   8/30/12   8/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 30.
    Individual Carrier Metrics" Spirit Airlines Operations Performance
 August 2012: 73.7% on-time departures, 70.8% on-time arrivals! Focus City Performance! Key Market Performance! Airport" D0%" D15%" A0%" A14%" Taxi-Out" Route" D0%" D15%" A0%" A14%" FLL" 45.6   65.6   43.8   66.7   16.7  min   FLL-­‐LGA   36.1   60.5   41.2   61.3   ORD" 58.4   71.1   55.3   67.6   17.1  min   LGA-­‐FLL   65.0   80.8   30.8   57.5   DTW" 62.6   80.0   50.6   71.3   16.0  min   ACY-­‐MCO   67.7   81.7   50.5   78.5   MCO-­‐ACY   71.0   74.2   63.4   75.3   LAS-­‐LAX   62.4   75.3   53.8   71.0   Performance by Aircraft Type! ORD-­‐MSP   60.9   72.8   45.7   66.3   Family" D0%" D15%" A0%" A14%" 319" 61.1   75.2   55.9   73.0   MSP-­‐ORD   67.7   82.8   64.5   75.3   320" 52.9   70.0   46.0   66.8   ORD-­‐LAS   59.1   77.4   69.9   75.3   321" 64.9   82.0   48.3   74.1   LAS-­‐ORD   64.5   67.7   52.2   59.8   LAX-­‐LAS   74.2   89.2   73.1   90.3   30!
  • 31.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   31! 8/15/12   8/16/12   A14%   8/17/12   8/18/12   All Marketed Flights! 8/19/12   8/20/12   8/21/12   8/22/12   8/23/12   8/24/12   Spirit Airlines A14% and CF% by Day" 8/25/12   8/26/12   8/27/12   8/28/12   8/29/12   8/30/12   8/31/12   Individual Carrier Metrics"
  • 32.
    Individual Carrier Metrics" United Airlines Operations Performance
 August 2012: 98.0% completed, 74.8% on-time departures, 74.1% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" 98.5   40.4   72.0   53.2   72.6   IAH" 98.1   44.0   69.7   60.6   77.0   18.3  min   United" ExpressJet" 97.6   56.1   74.7   57.4   74.1   ORD" 98.9   44.4   75.7   62.8   80.8   16.8  min   Skywest" 98.7   58.7   79.7   56.1   78.3   EWR" 96.2   38.2   64.2   54.3   69.9   24.3  min   Shuttle America" 96.2   62.2   81.1   56.7   77.5   DEN" 99.3   52.4   78.9   65.8   83.1   16.1  min   CommutAir" 94.7   54.7   64.8   50.2   64.4   SFO" 98.2   37.5   66.1   47.9   66.7   20.8  min   GoJet" 98.5   60.2   78.6   55.0   75.2   IAD" 97.5   45.8   70.6   55.5   74.0   19.5  min   Trans States" 98.0   51.8   72.4   49.9   70.0   LAX" 99.0   46.3   74.5   58.6   77.3   18.6  min   Mesa" 97.9   64.7   81.1   65.6   80.9   Chautauqua" 98.6   62.6   80.7   48.8   76.6   CLE" 98.8   61.5   77.3   57.4   75.9   13.6  min   94.4   49.5   60.4   38.1   55.8   Silver Airways" Colgan" 94.4   48.5   71.3   51.8   70.1   Performance by Aircraft Type! Republic" 99.6   42.9   73.1   47.6   74.0   Cape Air" 99.1   93.5   97.5   90.6   96.4   Family" CF%" D0%" D15%" A0%" A14%" Aer Lingus" 98.1   47.5   83.6   72.5   88.2   A319/320" 97.7   47.3   73.6   58.1   74.6   Airbus A330*" 98.1   47.5   83.6   72.5   88.2   Key Market Performance! Boeing 737" 99.1   38.0   73.1   52.2   73.3   Route" CF%" D0%" D15%" A0%" A14%" Boeing 747" 98.2   32.5   64.5   38.7   58.8   SFO-­‐ORD   97.0   29.6   65.0   42.2   66.5   Boeing 757" 98.6   37.6   69.0   50.7   70.6   97.8   36.4   69.4   54.2   71.8   SFO-­‐LAX   98.1   34.1   65.3   41.3   65.7   Boeing 747" Boeing 777" 98.3   36.7   69.3   45.8   67.1   ORD-­‐SFO   98.3   29.2   60.0   55.7   71.0   ATR-72 Prop" 99.1   93.5   97.5   90.6   96.4   EWR-­‐ORD   95.1   41.2   69.2   62.2   74.2   CRJ-200/700" 98.6   60.6   81.1   57.9   79.4   ORD-­‐EWR   95.2   36.4   63.8   52.8   69.7   Dash-8-200" 94.9   52.1   67.2   50.5   66.7   LAX-­‐SFO   98.7   29.5   60.5   34.9   59.9   EMB-120" 97.4   53.0   71.7   50.4   70.7   LGA-­‐ORD   94.1   56.0   80.8   68.7   80.3   EMB-170" 96.2   62.2   81.1   56.7   77.5   ORD-­‐CLE   98.8   44.1   71.0   45.5   69.3   ERJ-145" 97.8   56.0   74.8   56.7   74.0   DCA-­‐ORD   95.3   43.3   70.6   56.2   70.4   Saab 340" 94.4   49.5   60.4   38.1   55.8   CLE-­‐ORD   98.8   61.4   80.1   56.0   77.1   * A330 Operated by Aer Lingus IAD-MAD! 32!
  • 33.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   33! 8/16/12   8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   United Airlines A14% and CF% by Day" 8/27/12   8/28/12   8/29/12   8/30/12   8/31/12   90.0%   91.0%   92.0%   93.0%   94.0%   95.0%   96.0%   97.0%   98.0%   99.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 34.
    Individual Carrier Metrics" US Airways Operations Performance
 August 2012: 98.2% completed, 84.0% on-time departures, 79.5% on-time arrivals! Hub Performance! Mainline & Express! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Operator" CF%" D0%" D15%" A0%" A14%" US Airways" 99.1   71.3   88.4   64.9   84.0   CLT" 98.8   62.7   84.0   62.7   84.2   19.0  min   Air Wisconsin" 97.1   58.1   74.7   45.6   68.5   PHL" 97.5   60.2   78.3   57.2   75.7   23.0  min   Piedmont" 96.9   55.5   77.5   54.4   75.4   PHX" 99.7   74.5   90.4   72.0   91.5   18.2  min   Republic" 98.1   71.5   82.8   56.6   76.6   PSA" 97.9   62.0   82.5   55.0   79.1   DCA" 97.5   55.4   76.3   52.0   75.2   23.2  min   Mesa" 99.2   78.4   90.6   67.4   87.7   Skywest" 98.8   86.3   94.2   70.1   91.1   Chautauqua" 97.5   62.0   80.9   33.7   66.0   Trans States" 98.1   80.1   90.1   80.9   89.3   Performance by Aircraft Type! Key Market Performance! Family" CF%" D0%" D15%" A0%" A14%" Route" CF%" D0%" D15%" A0%" A14%" Airbus A319/320/321" 99.3   71.8   89.1   64.8   84.8   PHL-­‐BOS   98.2   76.1   87.5   72.0   81.6   Airbus A330" 99.9   67.4   85.0   66.4   80.0   BOS-­‐PHL   99.0   82.8   89.7   77.9   87.6   Boeing 737" 99.3   67.8   86.3   61.0   81.7   DCA-­‐LGA   94.7   64.1   83.4   67.2   81.2   Boeing 757" 99.3   65.7   84.4   63.4   79.9   LGA-­‐DCA   94.4   75.7   86.3   58.3   77.9   Boeing 767" 98.7   61.3   79.5   60.3   74.9   LGA-­‐BOS   92.0   91.5   94.9   86.9   93.3   CRJ Series" 97.9   65.7   81.8   54.8   77.3   BOS-­‐LGA   93.1   90.4   92.9   84.4   92.1   Dash 8-100/300" 96.9   55.5   77.5   54.4   75.4   DCA-­‐BOS   98.3   73.0   86.6   70.3   82.0   EMB-170/175/190" 97.8   73.3   84.2   60.3   78.4   BOS-­‐DCA   98.3   82.7   91.2   65.2   84.4   ERJ-145" 97.6   65.4   82.6   42.7   70.4   PHL-­‐LGA   95.4   51.8   69.0   45.0   64.2   LGA-­‐PHL   94.0   54.0   71.6   45.5   61.2   34!
  • 35.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   35! 8/17/12   8/18/12   CF%   8/19/12   All Marketed Flights! 8/20/12   8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   US Airways A14% and CF% by Day" 8/26/12   8/27/12   8/28/12   8/29/12   8/30/12   8/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 36.
    Individual Carrier Metrics" Virgin America Operations Performance
 August 2012: 99.8% completed, 86.0% on-time departures, 84.1% on-time arrivals! Focus City Performance! Key Market Performance! Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out" Route" CF%" D0%" D15%" A0%" A14%" LAX-­‐SFO   99.6   59.4   74.7   62.9   73.0   SFO" 99.9   67.6   88.6   63.8   78.8   14.7  min   SFO-­‐LAX   100.0   67.1   88.4   70.7   88.0   LAX" 99.8   60.4   86.8   66.6   87.6   12.1  min   SFO-­‐LAS   100.0   70.1   87.2   56.0   82.5   JFK" 100.0   53.8   82.2   50.9   80.3   26.8  min   LAS-­‐SFO   100.0   45.3   67.9   54.3   67.9   BOS" 99.5   62.6   87.4   55.7   88.2   16.9  min   JFK-­‐LAX   100.0   55.1   81.6   53.0   82.2   LAX-­‐JFK   100.0   59.3   92.4   49.4   81.5   JFK-­‐SFO   100.0   51.3   80.5   70.8   82.5   Performance by Aircraft Type! SFO-­‐JFK   100.0   66.9   88.7   53.6   84.8   Family" CF%" D0%" D15%" A0%" A14%" 319" 99.7   66.7   88.2   63.7   84.8   SFO-­‐SAN   100.0   72.8   87.8   72.1   88.4   320" 99.9   62.1   85.4   64.2   84.0   SFO-­‐SEA   100.0   62.4   88.6   72.5   86.6   36!
  • 37.
    On-Time Arrivals (A14)Performance" 50.0%   55.0%   60.0%   65.0%   70.0%   75.0%   80.0%   85.0%   90.0%   95.0%   100.0%   8/1/12   8/2/12   8/3/12   8/4/12   8/5/12   8/6/12   8/7/12   8/8/12   8/9/12   8/10/12   8/11/12   8/12/12   8/13/12   8/14/12   8/15/12   A14%   8/16/12   37! 8/17/12   8/18/12   CF%   8/19/12   8/20/12   All Marketed Flights! 8/21/12   8/22/12   8/23/12   8/24/12   8/25/12   8/26/12   8/27/12   Virgin America A14% and CF% by Day" 8/28/12   8/29/12   8/30/12   8/31/12   90.0%   92.0%   94.0%   96.0%   98.0%   100.0%   Completion Factor %" Individual Carrier Metrics"
  • 38.
    Methodology" Notes & Methods" Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. ! ! Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.! ! masFlight is a registered trademark of Marks Systems Inc.! Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved! ! For more information, please contact:! Edmund Otubuah" Director of Aviation Products" edmund@masflight.com! 38!
  • 39.
    About masFlight andMarks Systems" masFlight, a Marks Systems product, is an analytics platform focused on aviation operations. We integrate multiple data sources to create reliable, end-to-end Marks Systems is a privately records for 82,000+ global flight operations daily. ! held company based in the !masFlight data can be used to gain insight to aviation operations questions Washington, DC area." through improved competitive environment context and transparency. ! ! ! masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We collect and consolidate operational data for virtually all U.S. carriers and for Marks Systems Inc.! many global airlines, allowing apples-to-apples comparisons.! 4833 Rugby Avenue!  ! Suite 301! We link contextual information including published schedules, weather, Bethesda, MD 20814! airport configuration, and fleet registries to individual flights, allowing (888) 809-2750 Toll-Free! analysts to focus queries on relevant metrics or constraints.! !  ! We are a team of experienced aviation operations analysts who www.masflight.com! understand the importance of data integrity and accuracy. We multi-source ! our information and extensively validate and reconcile new data.! Press Contact:" ! media@markssystems.com! Our portfolio of solutions makes accessing masFlight data easy. ! ! •  Web application! ! •  Direct cloud SQL access! •  Reports & dashboards! •  Custom data requests! •  Consulting solutions! 39!