Lenn gave a presentation to nearly 300 meeting professionals and suppliers at the 2012 MPIOC Ed Con in Anaheim, California. According to a post-event survey, 100% of attendees indicated they were satisfied or very satisfied with Lenn's presentation. 98% of survey respondents said they would recommend the conference to others due to the educational content and presenters like Lenn. The conference received an 88% excellent/good rating from attendees on their return on investment.
HOW COMPANIES ARE INCREASING LOYALTY WITH LANGUAGE TRAININGHuman Capital Media
What’s the secret sauce to loyal employees and customers? In today’s global environment, organizations are leveraging language learning programs to significantly increase employee and customer loyalty. Research shows that 64% of HR leaders saw increased employee engagement after including language training in their benefits, 79% of language learners felt more confident when doing work that required interaction of speakers of other languages, and 80% of employees say a company that offers language learning increases their satisfaction at work.
In this webinar we’ll discuss:
The benefits and application of language learning programs in industries including hospitality, healthcare, and foodservice
How to achieve engagement, results, and ROI from your language learning program
Stories from real Rosetta Stone clients
BUILDING A LEARNER-CENTRIC STRATEGY WITH ONDEMAND TRAININGHuman Capital Media
Whether you’re already using on-demand training, or you have yet to jump into this arena, you probably have a lot of questions about how to make the most of it. Your strategy for choosing the delivery methods, formats, online tools, content provider, production methods, etc. should align with the goals of the organization, but first and foremost, you’ll need to build a strategy that is learner-centric.
The needs and preferences of your learners will ultimately determine what makes your program effective and what doesn’t.
So, how do you incorporate on-demand training in ways that fit your modern learners’ highest priorities, and see ROI that proves the importance of fulfilling those needs?
Join us as we discuss:
The top three challenges with training a modern workforce.
How you can us on-demand training to overcome these challenges.
Specific methods that allow training to have a greater impact on organizational goals and success.
Digital Demo Day : Mastering High Volume Recruitment: Leveraging Language Ass...TalentView
Join us for Digital Demo Day as we discuss how to secure your volume hires through Indeed and Talegent’s English Language Proficiency (ELP) Assessment for your organization.
Interested to learn more? Book a free consultation with us at inquiry@talentview.com
#TalentViewLearning
This webinar will provide a framework for assessing the health of a tuition assistance program, and review how five aspects of the program can better contribute to your business goals.
By attending, you’ll learn:
Why top companies are placing a focus on employee education
Five elements of a strategic tuition assistance program
How to more tightly align employee education with your business needs
Register today!
The world of work is changing rapidly. Employees are demanding more learning and development opportunities that are engaging, easy to consume and available on-demand—when and where the they want it. Organizations are finding that recruiting and keeping employees is a growing challenge and are investing in learning and development programs to attract and retain workers. However, even with an increase in the availability of on-demand, easy to consume learning, many employees still are not engaging with it. This isn't simply an 'If you build it, they will come' situation. Without attention to creating appealing and engaging learning opportunities within a modern learning culture, that organizational investment is likely to fall very short of its potential.
In this webinar, tactics will be presented to help you:
Get insights to determine if your employees are engaged
Embed learning into organizational culture to drive employee engagement
Design learner-centric programs that put your employees in the driver's seat of their professional development
HOW COMPANIES ARE INCREASING LOYALTY WITH LANGUAGE TRAININGHuman Capital Media
What’s the secret sauce to loyal employees and customers? In today’s global environment, organizations are leveraging language learning programs to significantly increase employee and customer loyalty. Research shows that 64% of HR leaders saw increased employee engagement after including language training in their benefits, 79% of language learners felt more confident when doing work that required interaction of speakers of other languages, and 80% of employees say a company that offers language learning increases their satisfaction at work.
In this webinar we’ll discuss:
The benefits and application of language learning programs in industries including hospitality, healthcare, and foodservice
How to achieve engagement, results, and ROI from your language learning program
Stories from real Rosetta Stone clients
BUILDING A LEARNER-CENTRIC STRATEGY WITH ONDEMAND TRAININGHuman Capital Media
Whether you’re already using on-demand training, or you have yet to jump into this arena, you probably have a lot of questions about how to make the most of it. Your strategy for choosing the delivery methods, formats, online tools, content provider, production methods, etc. should align with the goals of the organization, but first and foremost, you’ll need to build a strategy that is learner-centric.
The needs and preferences of your learners will ultimately determine what makes your program effective and what doesn’t.
So, how do you incorporate on-demand training in ways that fit your modern learners’ highest priorities, and see ROI that proves the importance of fulfilling those needs?
Join us as we discuss:
The top three challenges with training a modern workforce.
How you can us on-demand training to overcome these challenges.
Specific methods that allow training to have a greater impact on organizational goals and success.
Digital Demo Day : Mastering High Volume Recruitment: Leveraging Language Ass...TalentView
Join us for Digital Demo Day as we discuss how to secure your volume hires through Indeed and Talegent’s English Language Proficiency (ELP) Assessment for your organization.
Interested to learn more? Book a free consultation with us at inquiry@talentview.com
#TalentViewLearning
This webinar will provide a framework for assessing the health of a tuition assistance program, and review how five aspects of the program can better contribute to your business goals.
By attending, you’ll learn:
Why top companies are placing a focus on employee education
Five elements of a strategic tuition assistance program
How to more tightly align employee education with your business needs
Register today!
The world of work is changing rapidly. Employees are demanding more learning and development opportunities that are engaging, easy to consume and available on-demand—when and where the they want it. Organizations are finding that recruiting and keeping employees is a growing challenge and are investing in learning and development programs to attract and retain workers. However, even with an increase in the availability of on-demand, easy to consume learning, many employees still are not engaging with it. This isn't simply an 'If you build it, they will come' situation. Without attention to creating appealing and engaging learning opportunities within a modern learning culture, that organizational investment is likely to fall very short of its potential.
In this webinar, tactics will be presented to help you:
Get insights to determine if your employees are engaged
Embed learning into organizational culture to drive employee engagement
Design learner-centric programs that put your employees in the driver's seat of their professional development
Upskilling HR: Future-Proof Your HR CareerAggregage
In this webinar, Jeanne Achille will explain why HR needs to take time to gain the knowledge that will ensure organizational resiliency and employee retention.
The world has changed and the next industrial revolution has arrived. According to the World Economic Forum, we have entered the 4th Industrial Revolution, in which technology has been and will continue to be embedded into society in ways that involve and require entirely new capabilities for people and machines. Technology has also destroyed the staying power of traditional companies, reducing their average lifespan by two thirds since 1950, and moving the majority of their assets from tangible products to intangible assets, comprised of people and intellectual property. In short, this means that in this new digital age, skills have become the new currency, and data is the oil that fuels our transactions.
Join Brett Wilson, Cornerstone’s Director of Thought Leadership and Strategy, as he discusses the implications of the global skills crisis and how we manage talent over the next five years as it will be completely different from the last twenty years. This crisis will force a new set of expectations for a modern workforce. A subsequent issue suggests that every job is changing requiring the best companies to reinvent themselves to meet the challenge.
Given all of these challenges, Mr. Wilson will put forth a four-pronged strategy that will consist of the following principals:
Create lifelong learning experiences
Make recruiting a competitive advantage
Personalize talent management processes
Bring context and intelligence to HR decisions
Developing Donor Loyalty in the Digital Age IFC 2013Colin Habberton
This presentation covers the principles of loyalty economics in the context of fundraising and relationship management in the digital age. Theory, tools and practice will be presented. It should encourage the building of strategy addressing donor loyalty as an organisational objective.
For seven years, CLO’s LearningElite awards have recognized the organizations that excel at managing the learning function from end to end. How do elite learning organizations align learning with organizational goals, engage their learners, measure success, engage leadership in employee development and use learning to make a measureable impact on the organization? Join Sarah Kimmel, vice president of research at Human Capital Media, as she discusses the practices that make LearningElite organizations effective, and that contribute to their high scores on the LearningElite benchmark.
You’ll learn:
The practices that distinguish LearningElite organizations from the rest.
How elite learning organizations achieve alignment of learning with organizational goals.
How the LearningElite engage leaders at all levels to support employee development and create a culture of learning.
What metrics elite learning organization use to measure impact on the learner and impact on the business.
Tips for maximizing your organization’s scores on the LearningElite application.
Participants will receive early access to the 2018 LearningElite application worksheets.
We’re hearing it everywhere: today’s workers are learning every day, in a variety of ways, on and offline. In fact, more than 70 percent of workers surveyed say they learned something useful for their job from an article, a video or a book in the last 24 hours. Yet at the organization level, very little data is captured on what employees are learning in the course of doing their jobs. Regularly, measurement ends when the training program is over, and the details captured are minimal.
With the rise in informal learning opportunities comes the increasing need for a mechanism to assess how well learners are retaining their newfound knowledge. Join CredSpark and Degreed to better understand:
Why it is essential to assess and capture metrics around informal learning
Best practices for implementing informal learning assessments as a method of engagement to reinforce the learning taking place.
How to leverage findings from assessments to provide the learner specific opportunities to identify skill gaps
ORGANIZATIONS INVESTMENT IN EXPANDING EMPLOYEES’ PERFORMANCE CAPABILITIES TO ...Human Capital Media
Most organizations have a leadership development program targeting high ceiling early career resources with the intention of developing them into future leaders for the company. The challenge with these programs is they are a short-term cost to the business with the long-term benefits being hard to measure.
In this session you’ll learn how Cox Communications:
Created an early career leadership development program that simultaneously delivered immediate and measurable business value.
Developed a culture that fosters peer-learning and support.
Implemented a successful support structure to ensure management was equipped to grow the new resources.
There is a revolution in creative communications and design, largely facilitated by mobile technologies. Although certain
barriers pose a challenge, public sector departments need to focus on workplace skills, training and development to stay ahead.
THE BUSINESS OF LEARNING: A STRATEGIC APPROACH TO DELIVERING IMPACTFUL LEARNI...Human Capital Media
As the need to deliver targeted training programs increases, learning and development professionals are constantly faced with the challenge of engaging employees while meeting business needs. Join this webinar to learn more about a holistic approach you can use to deliver an engaging modern learning experience in a way that also achieves a significant return on investment.
During the session you will learn how to:
Develop the vision for delivering engaging learning programs
Leverage a proven framework to build an internal business case
Increase learner adoption and achieve on business objectives
Hdi Capital Area Program Slides May 18 2018hdicapitalarea
HDI Updates and an interactive, entertaining, and informative session will reveal the philosophy and methodology the Johns Hopkins support organization used to create a culture of transparency and staff engagement that produced high-performing teams.
DuVita's CRUISE to SUCCESS- Presenters & PresentationsDuVita, LLC
DuVita's CRUISE to SUCCESS set sail in January 2011, with Relationship Marketing Training presented by DuVita's Field and Corporate Leaders. This slide show gives an overview of the presenters, presentation topics, and training shared at this event. (CLICK THE ARROWS TO SCROLL THROUGH THE SLIDE SHOW)
Profesionalism in efficient customer serviceTimothy Wooi
Course Objectives:
To be exposed to the importance of Professionalism for excellent customer service in the digital era.
To benchmark excellent professional customer service attitude as the foundation of an excellent customer service strategy making lasting first impression to significantly impact business success.
To understand the definition and the importance of customer service quality, strategies and skills and to apply them in providing an excellent customer service with professionalism.
To understand the Principles of an efficient customer service skills with 21 examples to develop from.
Upskilling HR: Future-Proof Your HR CareerAggregage
In this webinar, Jeanne Achille will explain why HR needs to take time to gain the knowledge that will ensure organizational resiliency and employee retention.
The world has changed and the next industrial revolution has arrived. According to the World Economic Forum, we have entered the 4th Industrial Revolution, in which technology has been and will continue to be embedded into society in ways that involve and require entirely new capabilities for people and machines. Technology has also destroyed the staying power of traditional companies, reducing their average lifespan by two thirds since 1950, and moving the majority of their assets from tangible products to intangible assets, comprised of people and intellectual property. In short, this means that in this new digital age, skills have become the new currency, and data is the oil that fuels our transactions.
Join Brett Wilson, Cornerstone’s Director of Thought Leadership and Strategy, as he discusses the implications of the global skills crisis and how we manage talent over the next five years as it will be completely different from the last twenty years. This crisis will force a new set of expectations for a modern workforce. A subsequent issue suggests that every job is changing requiring the best companies to reinvent themselves to meet the challenge.
Given all of these challenges, Mr. Wilson will put forth a four-pronged strategy that will consist of the following principals:
Create lifelong learning experiences
Make recruiting a competitive advantage
Personalize talent management processes
Bring context and intelligence to HR decisions
Developing Donor Loyalty in the Digital Age IFC 2013Colin Habberton
This presentation covers the principles of loyalty economics in the context of fundraising and relationship management in the digital age. Theory, tools and practice will be presented. It should encourage the building of strategy addressing donor loyalty as an organisational objective.
For seven years, CLO’s LearningElite awards have recognized the organizations that excel at managing the learning function from end to end. How do elite learning organizations align learning with organizational goals, engage their learners, measure success, engage leadership in employee development and use learning to make a measureable impact on the organization? Join Sarah Kimmel, vice president of research at Human Capital Media, as she discusses the practices that make LearningElite organizations effective, and that contribute to their high scores on the LearningElite benchmark.
You’ll learn:
The practices that distinguish LearningElite organizations from the rest.
How elite learning organizations achieve alignment of learning with organizational goals.
How the LearningElite engage leaders at all levels to support employee development and create a culture of learning.
What metrics elite learning organization use to measure impact on the learner and impact on the business.
Tips for maximizing your organization’s scores on the LearningElite application.
Participants will receive early access to the 2018 LearningElite application worksheets.
We’re hearing it everywhere: today’s workers are learning every day, in a variety of ways, on and offline. In fact, more than 70 percent of workers surveyed say they learned something useful for their job from an article, a video or a book in the last 24 hours. Yet at the organization level, very little data is captured on what employees are learning in the course of doing their jobs. Regularly, measurement ends when the training program is over, and the details captured are minimal.
With the rise in informal learning opportunities comes the increasing need for a mechanism to assess how well learners are retaining their newfound knowledge. Join CredSpark and Degreed to better understand:
Why it is essential to assess and capture metrics around informal learning
Best practices for implementing informal learning assessments as a method of engagement to reinforce the learning taking place.
How to leverage findings from assessments to provide the learner specific opportunities to identify skill gaps
ORGANIZATIONS INVESTMENT IN EXPANDING EMPLOYEES’ PERFORMANCE CAPABILITIES TO ...Human Capital Media
Most organizations have a leadership development program targeting high ceiling early career resources with the intention of developing them into future leaders for the company. The challenge with these programs is they are a short-term cost to the business with the long-term benefits being hard to measure.
In this session you’ll learn how Cox Communications:
Created an early career leadership development program that simultaneously delivered immediate and measurable business value.
Developed a culture that fosters peer-learning and support.
Implemented a successful support structure to ensure management was equipped to grow the new resources.
There is a revolution in creative communications and design, largely facilitated by mobile technologies. Although certain
barriers pose a challenge, public sector departments need to focus on workplace skills, training and development to stay ahead.
THE BUSINESS OF LEARNING: A STRATEGIC APPROACH TO DELIVERING IMPACTFUL LEARNI...Human Capital Media
As the need to deliver targeted training programs increases, learning and development professionals are constantly faced with the challenge of engaging employees while meeting business needs. Join this webinar to learn more about a holistic approach you can use to deliver an engaging modern learning experience in a way that also achieves a significant return on investment.
During the session you will learn how to:
Develop the vision for delivering engaging learning programs
Leverage a proven framework to build an internal business case
Increase learner adoption and achieve on business objectives
Hdi Capital Area Program Slides May 18 2018hdicapitalarea
HDI Updates and an interactive, entertaining, and informative session will reveal the philosophy and methodology the Johns Hopkins support organization used to create a culture of transparency and staff engagement that produced high-performing teams.
DuVita's CRUISE to SUCCESS- Presenters & PresentationsDuVita, LLC
DuVita's CRUISE to SUCCESS set sail in January 2011, with Relationship Marketing Training presented by DuVita's Field and Corporate Leaders. This slide show gives an overview of the presenters, presentation topics, and training shared at this event. (CLICK THE ARROWS TO SCROLL THROUGH THE SLIDE SHOW)
Profesionalism in efficient customer serviceTimothy Wooi
Course Objectives:
To be exposed to the importance of Professionalism for excellent customer service in the digital era.
To benchmark excellent professional customer service attitude as the foundation of an excellent customer service strategy making lasting first impression to significantly impact business success.
To understand the definition and the importance of customer service quality, strategies and skills and to apply them in providing an excellent customer service with professionalism.
To understand the Principles of an efficient customer service skills with 21 examples to develop from.
1. Subject: 2012 MPIOC Ed Con
From: deannempioc@gmail.com
Date: June 12, 2012 1:42:40 AM EDT
To: lennmillbower@offbeattraining.com
Hi Lenn,
Thank you for taking the time to come out and speak to nearly 300 meeting
professionals and suppliers at Meeting Planners International Orange
County's Education Conference in Anaheim, California. You did an
outstanding job with 100% of those surveyed indicating that they were
either satisfied or very satisfied with your presentation!
It is because of you, 98% of those surveyed also noted they would
recommend Ed Con to others, indicating that the top reason for attending
was professional development, citing the thing the liked the most was
educational content, topics, and great presenters.
We greatly appreciate the value you added to the conference, enabling us
to receive an 88% excellent/good rating from attendees on their return on
investment. In addition, 95% of exhibitors were very satisfied/satisfied with
their return on investment too.
Once again, we greatly appreciate your presentation and hope to see more
of you in the future.
Sincerely,
Deanne
Deanne Figueras, CMP
Director, Special Programs
MPI Orange County Chapter
(909) 212-6025
