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Growing Talent and
Succession Planning
Mike Shellito
Shellito Training and Consulting
916-768-9172  mshellito@gmail.com
You know the drill..
1. Please sign in with your Agency Name and the number
of people attending the webinar from your agency
today.
2. Type the names of those wanting CEUs for this webinar
with CEU after their name. (Jodi Rudick, CEU)
3. Have you downloaded and printed a copy of your
handouts?
Mike Shellito
 Retired from City
of Roseville, CA
 Shellito
Consulting and
Training
We hope you did your
Pre-Webinar Assignment…
 In your FEEDBACK Box, please choose the best
response regarding the pre-webinar assignment…
A. All of the people in our group completed the pre-
webinar assignment.
B. Most people in our group completed the pre-webinar
assignment.
C. Some of the people in our group completed OR
REVIEWED the assignment.
D. Sorry, none of the people in our group completed or
reviewed the pre-webinar assignment.
3
Let’s Review
Pre-Webinar Assignment
Make and Take™ Question 1
In your chat box – please
list your core
competency
Strength:_______
Weakness:______
4
Let’s Take a Look at Your Handouts
 Core Competencies Assessment
 Make and Take™ Activity
 Fill-in-the-blank format
 Word version is included in your emails from
CPRS and iLinc
Any Questions Regarding
Your Handouts? 5
Today’s Discussion Points
1. Defining Succession Planning
2. Growing Talent
3. Self Assessment Exercise
Heads Up! - Two Minutes to Discuss and Type
Make and Take™ Question 2 and 3
 What staffing changes
have happened that have
challenged you and your
agency?
 What’s about to happen
that will dramatically
alter your future?
What’s About to Happen in the
Public Sector Workforce?
Make and Take™ Question 2
The Boomer Retirement Drain
Workers 35-44 years entering
executive ranks will decline by
14% in the next fifteen
years.
What is the percentage of
department heads and senior
managers in local government
are projected to retire in next
5 years?
a. 20%
b. 40%
c. 60%
d. 80%
Your Agency’s Retirement Drain
Make and Take™ Question 4
How many of your agency’s
supervisory and
management employees
are near or over the age of
55 and are likely to retire in
the next five years?
10
Shrinking Talent Pool
 80 million public sector
workers age 50+
 50 million public sector
workers age 30-49
 Replacement Gap =
30 million workers
0
10
20
30
40
50
60
70
80
Public Sector
Workers
50+
30-49
Source: Center for Organizational Research
Full Study Available at http://s3.amazonaws.com/zanran_storage/www.cps.ca.gov/ContentPages/77039
Age Distribution of Government and
Private Sector Workers – 2001
0
5
10
15
20
25
30
<25 25-34 35-44 45-54 55-64 65+
Gov.
Private
Source: Center for Organizational Research
Full Study Available at http://s3.amazonaws.com/zanran_storage/www.cps.ca.gov/ContentPages/77039
Stakes are High
 Demand for talent is
growing
 Supply is shrinking
 Knowledge and skill
requirements are
increasing
 Resources are limited
Competitive Job Market
 Outside recruitments
severely limited due to
smaller talent pool
 Only agencies with
great reputations &
competitive salaries
will draw talented
outside applicants
Better talent will separate successful
organizations from the rest
*Values Shift by John Izzo (2002)
What work environment attracts &
retains talented employees?
 Interesting & exciting work
 Growth and learning
opportunities
 Sense of team
 Great reputation
 Good pay, rewards and
recognition
Career Phases
Defining Succession Planning
Succession planning is the…
 process of finding
and developing a
pool of leaders
who can meet the
current and
future needs of
the organization
Succession Planning is…
 Moving the right
people with the
right skills into
the right jobs at
the right time
Growing Talent requires Identifying
“High Potential Staff”
 Great attitudes
 Good aptitude
 Passion for learning
 Flexibility & Adaptability
 Leadership
Succession planning is….
 Growing talent
through experiential
learning combined
with timely and
candid coaching
Succession Planning is…
 Identifying and
developing core
competencies
 Mission critical
 Individual
 Future focused
Are you ready?
Make and Take™ Question 5
When it comes to succession
planning...
a. Our organization has a formal succession plan.
b. I think our organization has a plan but I’m not
sure.
c. We’ve talked about the need for a succession
plan but haven’t done much about it.
d. This is the first we’ve talked about the need for a
succession plan. 24
Determine Critical Skills for
Each Job
Discuss and Share – 2 Minutes
What is the
trickiest and
most difficult part
of your job that is
critical to your
success?
What to Learn
Technical Skills
People Skills
Critical
Thinking
Skills
Management Soup Theory
What’s Needed When?
TechnicalTechnical
SkillsSkills
People SkillsPeople Skills
CriticalCritical
ThinkingThinking
SkillsSkills
Entry Level
Mid Mgt.
Level
Executive
Level
Technical Skills – General
 Customer Service
 Interpersonal skills
 Research
 Organizational skills
 Technological literacy
 Oral Communication
 Writing
 Problem solving
Technical Skills – Job Specific
 Planning a program
 Leading an activity
 Organizing an event
 Training & supervising staff
 Emergency procedures
 Advertising & promotion
 Open & closing a facility
 Registration & Phone
What other technical skills are required
for you to perform your job?
Developing Technical Skills
 Training w/ feedback
 Deliberate practice
 Progressive difficulty
 Situational adaptation
People Skills
 Leadership
 Listening
 Communication
 Facilitation
 Conflict Resolution
 Customer Service
 Team Building
 Training
www.peopleskillshandbook.com
Developing People Skills
 Timely Coaching
 Mentoring
 Place employees in a
variety of roles
 Act as a trainer and
teacher
Critical Thinking Skills
 Knowledge
 Comprehension
 Application
 Analysis
 Synthesis
 Evaluation
 Creativity
 Visioning
 Problem Solving
 Strategic Planning
 Managing Change
 Political Savvy
Developing Critical Thinking Skills
 Executive Education
 Experiential Learning
 Involvement in
substantive matters:
 Park & facility planning
 Budget
 Personnel
 Negotiations
Developing Critical Thinking Skills
 After Action Debriefs
 Case studies that
focus on:
 Complex problem solving
 Creativity
 Politics
 Personnel problems
 Budget challenges
 Politics
Self Assessment
Management Core Competencies
Key Executive Level Competencies
Results Driven
Business
Acumen
Leading People
Leading Change Continuous
Improvement
Building
Coalitions
Competency Definitions
 Business Acumen
 Building Coalitions &
Communications
 Continuous Improvement
 Leading Change
 Leading People
 Results Driven
Business Acumen Make and Take™ Question 7a
Rate Yourself: 1-5
 Financial Management
 Human Resources
Management
 Technology
Management
Building Coalitions, Relationships &
Communications Make and Take™ Question 7b
Rate Yourself: 1-5
 Building Relationships
 Citizen Participation
 Influencing/Negotiating
 Interpersonal Communication
 Partnering
 Political Savvy
 Oral Communication
 Written Communication
Continuous Improvement Question 7c
Rate Yourself: 1-5
 Vision
 Creativity and Innovation
 External Awareness and
Differentiation
 Continual Learning
Leading Change Make and Take™ Question 7d
Rate Yourself: 1-5
 Change Agent
 Flexibility
 Resilience
 Strategic Thinking
Leading People Make and Take™ Question 7e
Rate Yourself: 1-5
 Integrity, Honesty & Ethics
 Coaching & Mentoring
 Conflict Management
 Empowerment
 Team Building
 Leveraging Diversity
Results Driven Make and Take™ Question 7f
Rate Yourself: 1-5
 Decision Making
 Accountability
 Customer Service
 Decisiveness
 Entrepreneurship
 Problem Solving
 Technical Credibility
 Quality Assurance
Balanced Wheel of Competencies
Results Driven Business
Acumen
Leading People
Leading Change Continuous
Improvement
Building
Coalitions
Self Identification of Growth Area
Make and Take™ Question 8
 What’s the one thing
you need to learn in
the next year that will
take you to the next
level?
 Type the answer in the
text box in 3 words or
less.
Self Identification of Growth Area
Make and Take™ Question 9
What would
your
staffstaff
say you
need to
do more
of?
Everyone’s a Coach,
Everyone’s a Student
Everyone’s a Mentor &
Everyone’s a Protégé
Every Day is a Training Day
Make and Take™ Question 10
Commitments to Growing Your Talent
 Identify and share
two things to do in
the next six weeks
to become more
competent and
confident in your
job, now and for the
future.
 I will……..
Got Questions?
Please type in the chat box…
Or press *7 on your phone to
unmute and talk to Mike.
55
Feedback please…
What did you get out
of this webinar?
What will you do as a
result of attending?
56
Mike Shellito, Shellito Training and Consulting
916-768-9172  mshellito@gmail.com
Next Month’s Webinar…
Back by popular demand
57
Make and Take –
Which Came First?
Leader or Manager
 Marie Knight
 mknight@cityoforange.org
 This is a must-attend for everyone
on your team. Current and future
leaders no matter their experience
will benefit from Marie’s candid look
at leadership in the 21st
Century.

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Planning for the Future - Growing talent and Succession Planning

  • 1. Growing Talent and Succession Planning Mike Shellito Shellito Training and Consulting 916-768-9172  mshellito@gmail.com You know the drill.. 1. Please sign in with your Agency Name and the number of people attending the webinar from your agency today. 2. Type the names of those wanting CEUs for this webinar with CEU after their name. (Jodi Rudick, CEU) 3. Have you downloaded and printed a copy of your handouts?
  • 2. Mike Shellito  Retired from City of Roseville, CA  Shellito Consulting and Training
  • 3. We hope you did your Pre-Webinar Assignment…  In your FEEDBACK Box, please choose the best response regarding the pre-webinar assignment… A. All of the people in our group completed the pre- webinar assignment. B. Most people in our group completed the pre-webinar assignment. C. Some of the people in our group completed OR REVIEWED the assignment. D. Sorry, none of the people in our group completed or reviewed the pre-webinar assignment. 3
  • 4. Let’s Review Pre-Webinar Assignment Make and Take™ Question 1 In your chat box – please list your core competency Strength:_______ Weakness:______ 4
  • 5. Let’s Take a Look at Your Handouts  Core Competencies Assessment  Make and Take™ Activity  Fill-in-the-blank format  Word version is included in your emails from CPRS and iLinc Any Questions Regarding Your Handouts? 5
  • 6. Today’s Discussion Points 1. Defining Succession Planning 2. Growing Talent 3. Self Assessment Exercise
  • 7. Heads Up! - Two Minutes to Discuss and Type Make and Take™ Question 2 and 3  What staffing changes have happened that have challenged you and your agency?  What’s about to happen that will dramatically alter your future?
  • 8. What’s About to Happen in the Public Sector Workforce? Make and Take™ Question 2
  • 9. The Boomer Retirement Drain Workers 35-44 years entering executive ranks will decline by 14% in the next fifteen years. What is the percentage of department heads and senior managers in local government are projected to retire in next 5 years? a. 20% b. 40% c. 60% d. 80%
  • 10. Your Agency’s Retirement Drain Make and Take™ Question 4 How many of your agency’s supervisory and management employees are near or over the age of 55 and are likely to retire in the next five years? 10
  • 11. Shrinking Talent Pool  80 million public sector workers age 50+  50 million public sector workers age 30-49  Replacement Gap = 30 million workers 0 10 20 30 40 50 60 70 80 Public Sector Workers 50+ 30-49 Source: Center for Organizational Research Full Study Available at http://s3.amazonaws.com/zanran_storage/www.cps.ca.gov/ContentPages/77039
  • 12. Age Distribution of Government and Private Sector Workers – 2001 0 5 10 15 20 25 30 <25 25-34 35-44 45-54 55-64 65+ Gov. Private Source: Center for Organizational Research Full Study Available at http://s3.amazonaws.com/zanran_storage/www.cps.ca.gov/ContentPages/77039
  • 13. Stakes are High  Demand for talent is growing  Supply is shrinking  Knowledge and skill requirements are increasing  Resources are limited
  • 14. Competitive Job Market  Outside recruitments severely limited due to smaller talent pool  Only agencies with great reputations & competitive salaries will draw talented outside applicants
  • 15. Better talent will separate successful organizations from the rest *Values Shift by John Izzo (2002)
  • 16. What work environment attracts & retains talented employees?  Interesting & exciting work  Growth and learning opportunities  Sense of team  Great reputation  Good pay, rewards and recognition
  • 19. Succession planning is the…  process of finding and developing a pool of leaders who can meet the current and future needs of the organization
  • 20. Succession Planning is…  Moving the right people with the right skills into the right jobs at the right time
  • 21. Growing Talent requires Identifying “High Potential Staff”  Great attitudes  Good aptitude  Passion for learning  Flexibility & Adaptability  Leadership
  • 22. Succession planning is….  Growing talent through experiential learning combined with timely and candid coaching
  • 23. Succession Planning is…  Identifying and developing core competencies  Mission critical  Individual  Future focused
  • 24. Are you ready? Make and Take™ Question 5 When it comes to succession planning... a. Our organization has a formal succession plan. b. I think our organization has a plan but I’m not sure. c. We’ve talked about the need for a succession plan but haven’t done much about it. d. This is the first we’ve talked about the need for a succession plan. 24
  • 26. Discuss and Share – 2 Minutes What is the trickiest and most difficult part of your job that is critical to your success?
  • 27. What to Learn Technical Skills People Skills Critical Thinking Skills
  • 29. What’s Needed When? TechnicalTechnical SkillsSkills People SkillsPeople Skills CriticalCritical ThinkingThinking SkillsSkills Entry Level Mid Mgt. Level Executive Level
  • 30. Technical Skills – General  Customer Service  Interpersonal skills  Research  Organizational skills  Technological literacy  Oral Communication  Writing  Problem solving
  • 31. Technical Skills – Job Specific  Planning a program  Leading an activity  Organizing an event  Training & supervising staff  Emergency procedures  Advertising & promotion  Open & closing a facility  Registration & Phone What other technical skills are required for you to perform your job?
  • 32. Developing Technical Skills  Training w/ feedback  Deliberate practice  Progressive difficulty  Situational adaptation
  • 33. People Skills  Leadership  Listening  Communication  Facilitation  Conflict Resolution  Customer Service  Team Building  Training www.peopleskillshandbook.com
  • 34. Developing People Skills  Timely Coaching  Mentoring  Place employees in a variety of roles  Act as a trainer and teacher
  • 35. Critical Thinking Skills  Knowledge  Comprehension  Application  Analysis  Synthesis  Evaluation  Creativity  Visioning  Problem Solving  Strategic Planning  Managing Change  Political Savvy
  • 36. Developing Critical Thinking Skills  Executive Education  Experiential Learning  Involvement in substantive matters:  Park & facility planning  Budget  Personnel  Negotiations
  • 37. Developing Critical Thinking Skills  After Action Debriefs  Case studies that focus on:  Complex problem solving  Creativity  Politics  Personnel problems  Budget challenges  Politics
  • 39. Key Executive Level Competencies Results Driven Business Acumen Leading People Leading Change Continuous Improvement Building Coalitions
  • 40. Competency Definitions  Business Acumen  Building Coalitions & Communications  Continuous Improvement  Leading Change  Leading People  Results Driven
  • 41. Business Acumen Make and Take™ Question 7a Rate Yourself: 1-5  Financial Management  Human Resources Management  Technology Management
  • 42. Building Coalitions, Relationships & Communications Make and Take™ Question 7b Rate Yourself: 1-5  Building Relationships  Citizen Participation  Influencing/Negotiating  Interpersonal Communication  Partnering  Political Savvy  Oral Communication  Written Communication
  • 43. Continuous Improvement Question 7c Rate Yourself: 1-5  Vision  Creativity and Innovation  External Awareness and Differentiation  Continual Learning
  • 44. Leading Change Make and Take™ Question 7d Rate Yourself: 1-5  Change Agent  Flexibility  Resilience  Strategic Thinking
  • 45. Leading People Make and Take™ Question 7e Rate Yourself: 1-5  Integrity, Honesty & Ethics  Coaching & Mentoring  Conflict Management  Empowerment  Team Building  Leveraging Diversity
  • 46. Results Driven Make and Take™ Question 7f Rate Yourself: 1-5  Decision Making  Accountability  Customer Service  Decisiveness  Entrepreneurship  Problem Solving  Technical Credibility  Quality Assurance
  • 47. Balanced Wheel of Competencies Results Driven Business Acumen Leading People Leading Change Continuous Improvement Building Coalitions
  • 48. Self Identification of Growth Area Make and Take™ Question 8  What’s the one thing you need to learn in the next year that will take you to the next level?  Type the answer in the text box in 3 words or less.
  • 49. Self Identification of Growth Area Make and Take™ Question 9 What would your staffstaff say you need to do more of?
  • 50.
  • 52. Everyone’s a Mentor & Everyone’s a Protégé
  • 53. Every Day is a Training Day
  • 54. Make and Take™ Question 10 Commitments to Growing Your Talent  Identify and share two things to do in the next six weeks to become more competent and confident in your job, now and for the future.  I will……..
  • 55. Got Questions? Please type in the chat box… Or press *7 on your phone to unmute and talk to Mike. 55
  • 56. Feedback please… What did you get out of this webinar? What will you do as a result of attending? 56 Mike Shellito, Shellito Training and Consulting 916-768-9172  mshellito@gmail.com
  • 57. Next Month’s Webinar… Back by popular demand 57 Make and Take – Which Came First? Leader or Manager  Marie Knight  mknight@cityoforange.org  This is a must-attend for everyone on your team. Current and future leaders no matter their experience will benefit from Marie’s candid look at leadership in the 21st Century.

Editor's Notes

  1. Jodi- fill in whatever you want---Merchandise? One how to use collateral idea?