The document outlines a framework for monitoring and evaluation (M&E) of e-governance projects in Mizoram, emphasizing its importance for decision-making and accountability. It details the phases of M&E, including project initiation, implementation, and post-implementation activities, while highlighting the necessity of stakeholder consultation and baseline studies. The structured approach aids in measuring progress, ensuring adherence to timelines, and assessing the impact of initiatives on governance and service delivery.

1. Lalengzuala
System Administrator, ICT
Govt. of Mizoram.
for
e-GOVERNANCE PROJECTS

2. 1
-­‐
Introduc,on
2
-­‐
Importance
3
–
The
Framework

3. What?
M&E
Why?
Who?
When?

4. MONITORING
Ongoing
analysis
of
project
progress
towards
achieving
planned
results
with
the
purpose
of
improving
management
decision
making.
what?
EVALUATION
Assessment
of
the
ef;iciency,
impact,
relevance
and
sustainability
of
the
project’s
actions.

5. MONITORING
Check
progress,
take
remedial
ac,on,
and
update
plans.
why
EVALUATION
Learn
broad
lessons
applicable
to
other
programs
and
projects.
Provides
accountability.

6. MONITORING
Internal
management
responsibility
EVALUATION
Usually
incorporate
external
agencies
who?

7. MONITORING
Ongoing…
EVALUATION
Usually
at
completion
but
also
at
mid-­‐term,
ex-­‐post
and
ongoing.
when?

8. Monitoring
& Evaluation
Why do we need it?
- NeGP Vision
- MMPs

9. Why need
FRAMEWORK
• Magnitude
of
ac,vi,es
– Implementa,on
Phase
– Post
Implementa,on
Phases
• Document
and
disseminate
learning
• Structured
approach

10. 1
-­‐
Introduc,on
2
-­‐
Importance
3
–
The
Framework

11. Importance
of
EFFECTIVE FRAMEWORK
• Assist in measuring the progress
• Comparing the progress
• Adherence to conform requirements
• Standard progress report information

12. Common Institutional Mechanism
FOR:
- Monitoring
- Reporting
- Controlling
- Disseminating Information
ON:
- Milestones
- Physical Progress
- Financial Progress
- Outputs/Outcomes
Project Level

13. At Program Le v e l
- Aggregated picture of outcomes achieved
- Impact created by NeGP
- Indication on Return on Investment (RoI)
- Improved Governance
- Better Service Delivery
- Greater Accountability
- Larger Transparency
Monitoring & Evaluation Framework

14. 1
-­‐
Introduc,on
2
-­‐
Importance
3
–
The
Framework

15. Broad overview of…
Monitoring and Evaluation!
Framework

16. MONITORING:
– To
capture
the
progress
– Must
start
from
conceptualiza,on
stage
NeGP
Context
Evaluation:
– To
ascertain
that
objec,ves
are
being
achieved
– Measure
the
outcome
achieved
– Impact
of
the
ini,a,ves?

17. the
framework
• Stakeholder consultation and baseline
study
• Monitoring of:
– Project Milestones
– Physical Progress
– Financial Progress
• Conformance Assessment
• Impact Assessment

18. detailed…
MONITORING AND EVALUATION FRAMEWORK

19. 1
Initiation
during
CONCEPTUALIZATION
Primary timelines for
subsequent activities
Establish institutional
mechanism

20. Assessment 2
Needs
- Should be mandatory
- For grant of financial approval

21. Objectives 2
- Baseline Studies
- Expectations of stakeholders
- Frame objectives & vision
- Service identification
- Baseline data
- For future comparison

22. 3
Design & Development - DPR preparation stage
- Scheme put up for approval after:
- Identify milestone & timeframes
- Define parameters and metrics
- Release of funds

23. 4
Implementation Activities to be monitored:
1. Adherence to timelines (RFP)
2. Selection of implementing agencies
3. Preparation of SRS
4. Procurement: Hardware, License
5. Development & Unit testing
6. User Acceptance Test

24. 4
Implementation Activities to be monitored:
7. Change Management
8. Capacity Building
9. Communication activities
10. 3rd Party Audit
11. Certification
12. Quality testing
cont…

25. 5
post
Implementation Activities to be monitored:
1. Conformance to SLAs
2. Monitoring of services (rolled out)
3. Outcome and impact
a. Accessibility of services
b. Percentage of citizen using services
c. Impact assessment studies