The document discusses monitoring and evaluation of facilities development programs. It defines monitoring as supervising activities in progress and evaluation as a systematic determination of a program's merit using criteria and standards. The document outlines the process of monitoring and evaluating facilities programs, including defining roles and responsibilities of partners and stakeholders. It discusses the importance of establishing goals, collecting and analyzing data, and assessing outcomes through performance auditing. The last sections discuss accreditation of facilities services, including the roles of accrediting bodies in establishing standards and procedures for facilities to obtain accredited status.
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· Understanding the requirements and why they are important
· Methods to maintain continuous compliance (without addressing it last minute or only during an OSV)
· How to use the requirement in everyday practice to improve your Community Health Center
An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken.
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An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken.
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· How to use the requirement in everyday practice to improve your Community Health Center
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Specific elements of quality assurance are based on these principles, and each element consists of a number of criteria. The elements and criteria are designed to ensure that all SQA qualifications are assessed to national standards.
By reading this publication, staff in centers should develop an understanding of the criteria and of the ways we can work together to ensure that all SQA qualifications continue to meet the requirements of the engineers.
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Monitoring and evaluating facility development programs by: Raquel dela Cruz
1. Presenter : Raquel D.
Bernabe,Ed.D-IEM
IE 619/Facilities Planning and
Development
Prof. Dr. Marcelo Tan
2. Understand
how monitoring and evaluation
development programs are being conducted.
Define
the meaning of Monitoring and
evaluating.
Identify the process of monitoring and
evaluating facilities program .
Discuss what is accreditation of facilities
services
4.
is a systematic determination of a
subject's
merit,
worth
and
significance, using criteria governed by a
set of standards. It can assist an
organization to assess any aim, realisable
concept
or
proposal,
or
any
alternative, to help in decision-making; or
to ascertain the degree of achievement or
value
in
regard
to
the
aim
and objectives and results of any such
action that has been undertaken.
5. Facilities Development & Management
(FDM)- is responsible for the planning,
design,
construction,
and
maintenance of the campus' physical
plant.
6.
7. What are the roles of the
partners?
Do the partners share information
with one another?
Who produces data?
Where is the data used?
8. Skills levels in these five areas
Project and program
management
Data Analysis
Project and Program goal
establishment
Budget management
Performance Auditing
9. “If you do not know where you are
going, any road will take you there”
Lewis Carol 1865
11. How will we know success and
achievement when we see it?
Are we moving towards our desired
outcomes?
Outcome indicators
results
=
measuring
12.
13.
14.
15.
16.
17.
18.
19. Inadequate resources lead to poor
quality monitoring and evaluation. To
ensure effective and quality monitoring
and evaluation, it is critical to set aside
adequate financial and human resources
at the planning stage. The required
financial and human resources for
monitoring and evaluation should be
considered within the overall costs of
delivering the agreed results and not as
additional costs.
20. The Facilities Management Safety Office
coordinates the development, implementation
and audits of comprehensive safety and health
programs that allow Facilities Management
employees to protect themselves from
hazards they may encounter while performing
their daily job duties.
This
includes
accident
investigation, trending of work related injuries
and assistance with mitigating circumstances
related to the injury. In addition, the FD
Safety
Office
maintains
training
records, identifies training needs, and ensures
that Facilities Management employees have
the proper training associated with their
position.
22. NATA accreditation provides a means of
determining,
formally
recognizing
and
promoting the competence of facilities to
perform
specific
types
of
testing, inspection, calibration, and other
related activities.
NATA's accreditation is based on a peer-review
process made possible by some 3000
volunteer experts who assist with the
assessment of facilities and sit on NATA's
various technical committees. To maintain
accreditation, facilities must be re-assessed
regularly.
23. The criteria for determining a facility's competence
are based on the relevant international standard (eg
ISO/IEC 17025, ISO 15189, ISO/IEC 17020) and
include: the qualifications, training and experience of
staff; correct equipment that is properly calibrated
and maintained; adequate quality assurance
procedures; appropriate sampling practices, and so
on.
Facilities can be private or government owned, and
can range in size from one-person operations through
to large multi-disciplinary organizations. Field
operations and temporary laboratories are also
catered for.
NATA currently operates a range of accreditation
programs, and can tailor its service to meet the
needs of particular organizations.
24. What are the benefits of accreditation?
A Benchmark for Performance
NATA accreditation benefits facilities by allowing them to
determine whether they are performing their work correctly
and to appropriate standards, and provides them with a
benchmark for maintaining that competence. Many facilities
operate in isolation to their peers, and otherwise
would rarely, if ever, receive any independent technical
evaluation as a measure of their performance. A regular
NATA assessment checks all aspects of a facility's operations
related to consistently producing accurate and dependable
data. Areas for improvement are identified and discussed, and
a detailed report provided at the end of each visit. Where
necessary, follow-up action is reviewed by NATA so the
facility can be confident that it has taken the appropriate
corrective action.In addition to commercial services, many
manufacturing organisations use NATA accreditation to ensure
the testing of their products by their own in-house laboratories
is being performed correctly.
25. Marketing Advantage
NATA accreditation can be a passport to submit tenders to
contractors
that
require
independently
verified
facilities, especially for government contracts.
Many industries, such as the construction materials
industry, routinely specify NATA accreditation for suppliers of
testing services. In the medical area, accreditation is required
by the Commonwealth Government for all pathology
facilities wishing to claim Medicare benefits for eligible testing.
Other industrial contractors that want to minimise their risks
also specify testing to be performed by NATA-accredited
laboratories.
NATA-accredited facilities are able to advertise their
accreditation on reports and in general advertising, especially
through
the
use
of
the
well-known
NATA
logo. Since NATA accreditation is highly regarded both nationally
and internationally as a reliable indicator of technical
competence, use of the NATA logo and use of a NATA
endorsement on reports tells prospective and current clients
that the facility has been assessed against best international
practice.
26. Facilities accredited by NATA
become
members
of
the
Association and are entitled to
furtherbenefits such as access
to on-line resources, discounts
on various training courses and
access to NATA Endorsement
Materials.
27. ACCREDITATION OF FACILITIES
AND FACILITY SERVICES
Accreditation is a privilege, not a right. ABC
has the legal authority to award
accreditation and may withhold, suspend or
revoke accreditation if your facility violates
ABC’s policies, rules and regulations. Once
you submit a signed application for
accreditation,
you agree to abide by the ABC Code of
Professional Responsibility and the published
accreditation standards for your practice.
28. Procedures for Accreditation
For Accredited Facility:
a. Application for Accreditation – Annex “A”
b. Project Brief discussing only paragraphs A (Economic
Aspects) and B (Technical Feasibility) of Annex “B”
(Project Feasibility Study)
i. Pricing
ii. Contract of Sale or Contract of Lease or Contract of
Service to retirees, whichever is applicable.
c. Securities and Exchange Commission (SEC)
Registration
d. Articles of Incorporation and By Laws and amendments
thereto (if any).
e. DOT accreditation as First Class Hotel or Class AAA
resort
29. f. Audited financial statements for the last
three years
g. Latest Income Tax Returns for the last
three years
h. Mayor’s Permit and/or municipal license
i. Occupancy Permit issued by the
city/municipality where the facility is located
j. List of directors, management officials and
consultants, their respective
designation/position in the company, home
address and nationalities
k. Copy of the Visa issued by the Bureau of
Immigration and appropriate permit (AEP), if
foreigners.