This document discusses transforming traditional B2C service channels into B2P solutions focused on assistance, attention, advice, and automated processes to gain efficiency while reducing costs and times. It proposes various chatbots and digital tools to simplify and optimize customer experiences for claims, subscriptions, cancellations, guarantees, and other documents through self-management and automation. These include chatbots for information, conversion, formal processes, and decision trees to replace over 70% of conversations through intelligent interpretation of needs and natural language interactions.

1. Evolution in attention,
advice & assistance
we transform B2Customer traditional service channels
into B2People solutions

2. REAL
IMPACT
Take your service to the next level
Assistance, Attention and Advice 24hs + Control and Automated Processes
Gana eficiencia
mientras reduces costos y tiempos
(claims, underwriting, underwriting, credit losses, guarantees and various documentary cases)

3. /B2P_Solutions
2Click_Apps
/IAG:
Simple/ Complex Purpose chatbot >
Inform/ Convert
5M4R7bots.ai
S1mpl3bots.ai
/NPL:
Decision Tree chatbot >
Formal process > simple tasks
Semi-Complex
Simple
/WebApp:
Documental cases
auto-managed

4. Neo-Attention
Bot Derivador
Recepciona tus clientes y deriva en
áreas correspondientes
Bot recolector de datos
Guarda automáticamente datos de
contacto e info para la toma de
decisiones
Bot de satisfacción
Realiza un análisis de satisfacción a
tus clientes luego de terminada

5. Neo-Assistance
Simplification and optimization in the presentation of cases (🚗,
🏘️, 👪, 📄) from start to finish by digital means,
for which we integrate our solutions with your systems to improve
customer experience, data collection, analysis and internal
management through self-management
and automated processes
White-label for intermediates
CONTROL
SAVING
AGILITY
ACCURACY
➕ Inspections/ Subscriptions,
➕ Claims (FNOL),
➕ Cancellations,
➕ Bad debts,
➕ Guarantees
➕ Surety/ Surety Bond,
➕ Other documents or forms.
5’ minutes

6. Neo-Consulting
Chatbot powered with GPT #AI
replaces the +70% of
conversations
> Intelligent interpretation of needs
> Fluent Natural Language Conversations (NPL)
> 100% Customizable Solution
> Continuous Improvement

7. /meet-4ndr34.ai

8. 4ndr34.MoP.ai
Neo-Attention&
Neo-consultancy.ai
with a Front (#Ai) and a Back (CRM)

9. 4ndr34.MoP.ai
Neo-Attention&
Neo-consultancy.ai

10. /Solution;
+Unified operation
& tracking

11. +NPS
&control