Mohamed Walid Boghdady Mohamed provides his resume, detailing his experience in IT administration and technical support roles since 2013, with a focus on implementing security solutions from vendors such as Palo Alto Networks, Juniper, and Forcepoint. He has various technical certifications and has led implementation projects for security solutions for numerous companies and government organizations in Egypt.

1. MohamedWalid Boghdady Mohamed
Address: El-Maadi/Cairo/Egypt
Mobile: +2 010 622 30250
Email:eng.m.boghadady@gmail.com
EDUCATION:
Bachelor of Communication Engineering from New Cairo Academy —May- 2011, Cumulative GPA:
2.8 (Very Good)
KEY QUALIFICATIONS:
 Have good experience in IT administration and support, started in 2013.
 Implementing security environments based on business and technical requirements
indicated in the design.
 Providing technical support to customers’ technical staff, answer questions on function and
usage of product, gather relevant information and determine troubleshooting steps to
diagnose & solve customer reported technical problems of varied complexity in professional
and timely manner, over the life of the case.
 Conducting customer hands on training during project implementation. Presales activities
engagement such as proof of concepts and product features live demonstration.
 Have experience with the below technologies:
 Wireless LAN including the core network switches, routers, firewalls, proxy servers, VPN
concentrators , endpoint, NAC, Mobile device management, Patch management vulnerability
scanners and Next generation firewalls for small, medium, large enterprise businesses.
EXPERIENCE:
 PS Professional, Optima Professional Services (an MCS company), Egypt — October 2019-
Present
o Roles:
- Engaging in escalated cases and assigning technical cases for the team
- Delivering workshops (technical training) for customers on and off the job.
- Leading Junior Engineers at their study plans
- Leading implementation team in various products.
- Delivering proof of concept (POC) for customers.

2.  Systems Engineer, Mideast Communication Systems, Egypt — March 2018-September
2019
o Roles:
- Support cases Tier 2.
- Leading implementation team in various products.
- Delivering proof of concept (POC) for customers.
 Technical Support Engineer, Mideast Communication Systems, Egypt — January 2016 -
February 2018
o Roles:
- Support cases Tier 1.
-Shadowing in technical implementations.
- Resident Engineer in Project -(Census 2017) Project at CAPMAS building:
o Roles:
-System administrator for VMware Air-Watch Solution.
-System administrator for Nexthink Solution.
 “System Administrator” at Saleh –Hejab Consulting Office— June 2014 to Jan 2016.
 Back office Technical Support, at Vodafone Egypt — Des 2013- June 2014:
 ICC Technical Support , at Vodafone Egypt – Sep 2012- Des 2013
o Roles:
-Responsible for Providing support to customers via telephone, email.
-Diagnose and resolve customer’s problems.
-Report and track faults through our wholesale suppliers.
-Ensure that customers are kept up to date at all times.
-Answer customer’s questions.
 “Technical Support Call Center” at Xceed (Te-data account)—April 2012 to Sep 2012.

3. PRODUCTS:
 Palo Alto networks Products (NGFW, Panorama, Traps, Wildfire).
 Juniper Product included (EX, QFX, SRX, JATP, Juniper Secure Analytics,
JUNOS space, Network Management).
 Forcepoint (NGFW, Web Security).
 Pulse secure (Pulse policy Secure (NAC), Pulse connect Secure (SSL-VPN).
 Tenable (Security Center, Nessus, LCE, NNM).
 TrendMicro (Office Scan, Deep Security).
 VMware (MDM Solution-Air-Watch, ESXI, VCenter).
 Ivanti Shavlik.
 NexThink.
 Super Micro (Servers).
 Wedge networks.
 Citrix XenMobil.

4. CERTIFICATIONS:
 Palo Alto Networks Certified Network Security Engineer(PCNSE)
 Juniper Networks certified Professional Security (JNCIP-SEC)
 Juniper Networks Certified Specialist Security (JNCIS-SEC)
 Juniper Networks Certified Internet Associate (JNCIA).
 Juniper Networks Certified Design Associate (JNCDA)
 Palo Alto Accredited Configuration Engineer (ACE 8.1)
 Palo Alto Accredited Configuration Engineer (ACE 8.0)
 Panorama 8.1: Managing Firewalls at Scale (EDU-120/220)
 Force Point Web Security Certified administrator.
 NexThink Professional certificate.
 NexThink Basics certificate.
 Pulse Policy Secure-Technical Advanced.
 VMware Technical Sales Professional -AirWatch (VTSP)
 Cisco Certified Network Associate (CCNA)
 Information Network Security (From NTI)
 Cisco Certified Network Associate.
 Personal Data:
Date of Birth: February 10, 1989
Place of birth: Cairo, Egypt
Marital Status: Married
Military Service: Exempted

5. MAJOR PROJECTS:
Project name Assigned tasks
Egypt’s Ministry of Defense Implementing multiple products: Palo Alto, Juniper SRX, Trend Micro and
Pulse Secure
Capmas -Census2017 Responsible for secure setup, track , preparation and implantation using
VMware Air-Watch and Nethink Solution of 45,000 Tablets .
Credit Agricole Egypt Bank Implement integration between Panorama & 19 PA VM with VMware NSX
Egypt’s Ministry of Education Responsible for python scripts to create 2,530 Forcepoint NGFW Firewall
templates with R&D team.
Create and review the initial configuration and manage the technical plan
Egypt’s Ministry of Tourism-
Umrah-Portal
Full implementation of Palo alto (NGFW) , Forcepoint(NGFW), QFX, Juniper
JSA, EX Switches, Tenable (security center and nesses scanners )
Telecom Egypt Lead a team of Technical Engineers to implement Forcepoint Web Security.
To handle 15,000 employees and Delivered the full training plan to TE IT
dept.
Fawry Full implementation of tenable Security center.
Dar Elfouad Hospital Full implementation of Palo alto, Pulse secure, SRX, QFX, Junos space, EX
Switches.
CIB Full implementation of Palo alto Panorama and Migrate all NGFW(s) to
Panorama Management
Mistry of defense Full implementation of Palo alto , SRX , Deep inspector, Pulse Policy secure .
SinoTharwa Full implementation of Juniper EX Cores and migrate from Cisco Switches.
Pharaonic Petroleum Co
Implement for Pulse Policy secure and integration with PA NGFW and SRX .
New Giza Implementation of Palo alto NGFW and Panorama
Saif Group pharmacies Full implementation Palo alto NGFW
League of Arab States implementation of SRX NGFW .
Misr Insurance POC for SRX NGFW and Juniper Security analytics

6. Palm hells implementation of Juniper SRX switches.
Egypt Post POC for Pulse Policy secure .
TelecomEgypt Implementing Pulse Secure (VPN and NAC solutions )
Arab Petroleum Pipelines Co. Implementing Palo Alto NGFW
Commercial International Life
Insurance (CIL)
Led a team to implement Palo Alto NGFW
Emaar Misr Implementing Palo Alto NGFW
Miraco Egypt Implementing Palo Alto NGFW
Central Agency for Public Lead a team to implement Palo Alto NGFW
Doora Logistics Implementing Juniper EX Switches
Ezz Dkheila Steel Implementing Pulse secure VPN solution.
Mediterranean Shipping
Company (MSC)
Implementing Palo Alto NGFW
Tatweer Misr Led a team to implement Palo Alto NGFW
IDBE Implemented Tenable Security Center CV and Forcepoint WebGateway
QNB Bank POC Pulse secure NAC solution
Cairo Int. Bank-Uganda Implement Palo alto and SRX