Mohamed Samir Hassan Osman is an Egyptian national currently residing in Abu Dhabi, UAE. He has over 10 years of experience in hotel operations and accounts receivable. His most recent role was as an Accounts Receivable Coordinator for two hotels in Abu Dhabi, where his responsibilities included ensuring accurate billing, timely payment processing, and resolving disputes. He holds a bachelor's degree in commerce from Egypt and has taken several online courses in finance, time management, and decision making. He is seeking new opportunities that make use of his strong communication, organizational, and computer skills.

1. Biography
Name : Mohamed Samir Hassan Osman
Address : Abu Dhabi, UAE
Mobile No. : 00971567621461
E-mail : m.samir3105@gmail.com
Social Status : Married
Nationality : Egyptian
Military Service : Exempted
Career Objectives
A self-motivated and hard working team player. Able to use own initiative. Proven leadership
skills, including managing and motivating other staff to achieve company objectives. An
effective communicator at all levels within an organization. Good problem solving and analytical
skills. Computer literate.
Personal Skills
 Excellent communication & presentation skills.
 Ability to learn new tasks quickly & work under pressure.
 Self dependent & highly organized.
 Problem solving & decision making.
 Hardworking and willing to take on new responsibilities.
 Organized, Creative, Active and Self-motivated.
Mohamed Samir
Credit Supervisor

2. Education
• Faculty of Commerce
• University of Zakazik- Egypt
• Year of Graduation : ( 2009)
 Courses Taken :
• Credit Department (2013)
• Harvard University Course Online (2014): Time Management/ Finance
Essentials/Decision Making/Stress Management.
• Account payable from feb 2016.
Position
Account Receivable Coordinator.
• Crowne Plaza Hotel and Staybridge Suites Abu Dhabi Yas Island, UAE
Tasks:
• For all in-house accounts with direct billing terms, ensure that the billing details are
properly set and approved. Maintain efficient comminication with the hotel's
Reservation and Front Office.
• Work closely with the Event Sales Managers in ensuring that group master accounts
are properly set up and that group deposits are received on time and promptly posted
to the group master.
• Ensure that the necessary backup for all invoices is promptly received from both
hotels.
• Prepare and send invoices for guests/groups that have checked-out. In doing this
observe the following time deadlines:
• Respond promptly to any request from customer for correcting invoice detail or for
providing explanations.
• Respond promptly to any queries from the hotels regarding the credit status of
particular guests.
• Promptly post all payments specified on the General Cashier log sheet.
• Credit card payments are are accompanied by a statement from the credit card clearing
company, detailing the transactions for which the payment is made:upon receipt of
such statements, promptly apply the payments to the respective accounts. All deducted

3. commission should be properly identified and posted in Opera.
• Investigate and resolve all charge back disputes in the time allowed by the agreement
with the credit card clearing company.
• Maintain a proper filing system for all invoices, credit card statements, and credit
authorizations to ensure their prompt retrieval when needed.
• Receive from the Credit Manager all direct billing approvals. Enter the direct billing
details on such approvals on the respective Opera guest account at the respective hotel.
• Ensure that all changes to a guest's direct billing arrangements prior to guest arrival at
the hotel are promptly communicated by Reservations of Front Office. Promptly enter
all necessary updates to the guest's Opera account. Where necessary, obtain additional
approval from the Credit Manager.
Work Experience:
• Import and export at AL Tayeb Dynamic company In Egypt 2009.
• Worked as front office at Crowne Plaza Yas Island from Feb 2012 to Feb 2013.
• Credit clerk at Crowne Plaza Yas Island from Feb 2013 to Feb 2014.
Qualifications
Languages:
Arabic : Mother Tongue
English : V.Good ( Speaking & Writing )
Computer Skills:
Advanced user for all the known windows operating systems and office applications such as :
• Windows : xp ,7 & 8.
• Office2003, Office2007, Office2010 & Office 2013.
• Excellent internet user and Excellent searching skills
• Program Oracle, Opera

6. *** Hoping That My Qualifications Will Meet Your Requirement ***
Thanks And Best Regards.

7. *** Hoping That My Qualifications Will Meet Your Requirement ***
Thanks And Best Regards.