People in Industry 151 6th P

1. 6th P
Kelly Bauer

2. What is the 6th P?
By now, you should have experienced a range
of 6th Ps.
In this module, the 6th P demonstrates a way
of thinking, not necessarily a correct answer.

3. What syllabus points
are we covering?
OHS
Personell Issues
Sociological Issues

4. What was the
problem?
"Vinyl Designs" is experiencing a downturn in sales. A number of
employees have recently left, and the business has a large turnover of
staff, and new employees seem to just have no idea what they are
doing. A number of accidents happen within the workplace, and roles
are poorly defined, so assistants keep on doing the jobs of the
managers and supervisors, while managers and supervisors get the
great job of sitting back and doing nothing. People are starting to
whinge that it's not a nice place to work are feeling mistreated, and are
voting with their feet.

5. What do you need to
consider?
downturn in sales
number of employees have recently left
large turnover of staff
People are
new employees seem to just have no idea
not feeling
what they are doing.
VALUED
number of accidents happen within the
workplace
roles are poorly defined

6. A possible
solution

7. Sometimes,
rebranding works.
St Pauls

8. But if you don’t
change...
The workplace culture, then nothing changes,
you just get a new logo, new uniform, new
building, with the same old problems.

9. You need to make
people feel valued
How do you do that?
Here, it’s easy. The Marist Charism means that
all are cared for and valued.
What about those places where the intention of
the business is to make money, not to be
concerned with people?

10. Ultimately, the
happier that people
are at work, the more
productive they are,
and the better work
they do.

11. This makes us more
money

12. We like that.

13. So, what do people
need to be happy?
Feel safe and secure in their environment
Feel valued in terms of their work (pay and
conditions)
Feel like they are making a difference.

14. How do these link to
our problem?
Feel safe and secure downturn in sales
in their environment number of employees have recently left
large turnover of staff
Feel valued in terms
of their work (pay new employees seem to just have no idea
what they are doing.
and conditions)
number of accidents happen within the
workplace
Feel like they are
roles are poorly defined
making a difference.

15. OHS is important
From a caring perspective, everyone should be
valued to the point that you would care if they
were hurt within the workplace.
From a $ perspective people being hurt means
more time off for people (paid), you have to
replace the person (and pay) or other workers
have to take the extra work, and generally
level of quality goes down.

16. The more
overworked people
are, the more likely
that they too will be
injured.

17. So, how do we fix a
workplace where
people are injured all
the time?

18. Firstly, a risk
assessment
Where are accidents occuring?
What are the risks?
What can be done to reduce or negate the risk.

19. Then, make a plan
and enact it.

20. Your plan may
involve:
Placing appropriate signage
Educating workers on safe working practices
and materials handling
Ensuring that PPE and First aid requirements
are enacted.

21. Communicate to people
What are you
changing
Why are you changing
it?

22. Impact
More accidents
People feeling unsafe
Poor reputation
Greater workload for
A business’ POOR remaining staff
implementation of
OHS
Poor quality control
Poor production quantity
Downturn in
sales

23. Societal
Factors
Business exist because
people need stuff.
They pay people’s bills
(wages)
Provide important
services

24. People don’t get paid,
or can’t get what they
need, this causes stress
Stress causes problems in the home
This can cause problems in work quality
May put your job at risk

25. How can you help this?
Some businesses offer
counselling
(Psychological,
budgeting etc)
But, workplace culture is known to have the
biggest effect on reducing (or increasing)
stress within the workplace

26. However, a certain
amount of stress
within a workplace is
important.

27. Do you want your
workers to act like
this?

28. Workplace culture
has a huge effect on
people’s happiness,
work ethic and
production quality

29. Think of how you
work differently in
different
classes....this is the
classroom culture

30. You change
workplace culture
with small changes....

31. Because people don’t
like change
You need to identify the things that need
changing.
Identify those things that are easy to
change and that people won’t mind
Change them

32. Personell Issues
Often, there are real and tangible reasons for
people not being valued.
Perhaps they are not paid a decent wage for
what they do, or their conditions are poor.
Often, it is because their roles are poorly
defined, and they often get asked to do things
that aren’t their job, and they’re not getting
paid for.

33. In this case, role
descriptions need to
be rewritten.
This should be
negotiated....

34. Because when people
feel like they have a
say in something,
they are more likely
to accept decisions

35. Even if it’s not what
they want.

36. In addition to
knowing what they
have to do, people
like to know what’s
going on.

37. Communication
levels need to be
reconstructed.
Email, noticeboard, newsletter, meetings,
briefings

38. Induction Training
plays a big part

39. Basically, the whole
solution comes down
to valuing people and
their needs.

40. So, if we look back on our problem....
downturn in sales
number of employees have recently left
Effects
large turnover of staff
new employees seem to just have no idea
what they are doing.
number of accidents happen within the Causes
workplace
roles are poorly defined