The document outlines the organizational structure and services of the proposed Golden Age Hospital (GAH) and community clinic (CC) aimed at catering to the elder population, which constitutes 40% of Orange County's demographic. It emphasizes the need for integrated healthcare services, specialized treatment in geriatrics, and the importance of horizontal and vertical linkages within the organization. Additionally, it addresses the significance of financial planning, ethical practices, and the incorporation of advanced technology in healthcare delivery.

1. Module 1
Module 2
Module 3
Module 4
MHA506 - Health Care System Organization
X
X
X
MHA507 - Health Care Delivery Systems
X
X
X
MHM525 - Marketing in Healthcare
X
MHM502 - Health Care Finance
X
MHM514 - Health Information Systems
X
MHM522 - Legal Aspects of Health Administration

2. X
Title: Organizational Structure and Functions
Common services or functions they can share
Blood banks; same blood banks can be used, in GAH, and in
community clinic.
The pharmacy can also be one area that will be shared because
they will need to bring the medicines that will be required
(DeCoske, Tryon & White, 2011).
Operating rooms can also be shared between both sectors, and
these will save money and resources.
Explain the organizational relationships between the structure
blocks
Horizontal linkages; in these linkages, every person in the
organization has an equal relationship (Talbot &
Verrinder, 2010).
They are most needed when there is a need for coordination that
is close in all the organization segments.
Vertical linkages; these linkages tie subordinates and
supervisors together.
The supervisor is in charge of evaluating and providing
guidance towards any improvement necessary.
How (if appropriate) will you integrate the services of
physicians whose specialty is in geriatric treatment within the
GAH /CC?

3. Geriatrics is a specialty that has its focus on older adults'
health care with aim of promoting their health (Talbot &
Verrinder, 2010).
There is no specific age for a patient to be under the care of a
geriatric physician.
The first thing will be published on the hospital website about
geriatrics. The second thing will be researching the best
geriatrics in California.
Define the mission statement for the GAH and Community
Clinic
The mission statement for Golden Age Hospital and the
Community Clinic is a specialized facility for geriatric and
education offers (Andrews, Jelley & Jelley, 2013).
It will also be focused on compassionate delivery of care that is
client-cantered to the elderly population and the caregivers.
It is also aimed at expanding services according to the seniors
at their residential places.
Prepare a simple organizational diagram, depicting the
organizational structure (blocks) of the existing Mission
Hospital (MVH), Children’s Hospital (CHOC), and the proposed
Golden Age Hospital (GAH), and the community clinic (CC)
(Harris, 2015).
C.E.O
Public Health Officer

4. Doctors
Workers
Nurses
Pharmaceuticals
Surgeons
Geriatrics
What is the recommended hospital size (number of beds)?
Taking into consideration the Orange County and its branches,
the elderly population takes about 40 percent of the overall
population (Epting, 2011).
This means that out of the people of 122, they represent 48.8.
This data depicts that, on average, Golden Age Hospital is
recommended to have fifty beds.
What significant services/treatments will be offered based on
your survey results at the GAH and the CC?
Hypertension: This is a condition that is long-term where the
pressure of the blood is elevated in the arteries (Beevers, Lip &

5. Brien, 2010).
Asthma: This is a health condition that occurs when the
airways of the body become sensitive to allergies or is inflamed.
Blindness: Muscular deposits building up in areas produce it,
and it can be caused by blood vessels that are normal
developing under those areas.
What significant services/treatments will be offered based on
your survey results at the GAH and the CC? continued
Nutrition and Physical Activity: The research staying active
physically helps to delay or prevent certain diseases.
Arthritis: This is the breakdown of joints inside the tissues.
Weakness in the joints is also experienced (McTaggart, 2016).
It is characterized by stiffness, tenderness, pain in the joints
and restriction of movement in the joints.
Physician-Hospital integration
Provider’s organization's responses are likely reflected by the
integration of hospital-physician to pressures that are
competitive (Todd, 2012).
Some authors have the hypothesis that the combination of
hospital-physician leads to gains that are efficiency.
Others say that integration should really and try to improve the
power of bargaining.
Conclusion and recommendations
GAH must have the area for family waiting available, and a
room for consultation. Orange County and its municipalities
being considered, the population that is senior represent the
population of 40%, thus making 40% of 122=48.8. The average
of GAH shown by the data may operate on 50 beds and must
increase the safety and its capability if needed. Services needed

6. should be provided for the senior population; it is supposed to
open the vital functions like geriatric centre, pulmonary lab, and
other services with physicians that are licensed. Having all this
in place, GAH is safe in the accomplishment of its goals
(Malone, Capezuti & Palmer, 2015).
References
Beevers, D. G., Lip, G. Y., & O'Brien, E. T. (2010). ABC of
Hypertension. Hoboken, NJ: John Wiley & Sons.
Talbot, L., & Verrinder, G. (2010). Promoting Health: The
Primary Health Care Approach. St. Louis, MO: Elsevier Health
Sciences.
Todd, M. K. (2012). Physician Integration & Alignment: IPA,
PHO, ACOs, and Beyond. Boca Raton, FL: CRC Press
Andrews, J., Jelley, N., & Jelley, N. A. (2013). Energy Science:
Principles, Technologies, and Impacts. New York, NY: Oxford
University Press.
DeCoske, M., Tryon, J., & White, S. J. (2011). The Pharmacy
Leadership Field Guide: Cases and Advice for Everyday
Situations. ASHP.
Epting, C. (2011). Orange County. Charleston, SC: Arcadia
Publishing.
Harris. (2015). Handbook of Home Health Care Administration.
Burlington, MA: Jones & Bartlett Publishers.
Malone, M. L., Capezuti, E. A., & Palmer, R. M.
(2015). Geriatrics Models of Care: Bringing 'Best Practice' to an
Aging America. Basingstoke, England: Springer.
McTaggart, L. (2016). Arthritis: Drug-Free Alternatives to
Prevent and Relieve Arthritis. Carlsbad, CA: Hay House.

7. Title: Market Research and Segmentation
Background
Mission Hospital is one of the Healthcare organization which is
situated within City of California
It is one of the largest healthcare facility since it uses the latest
technology in its operations and also it has employed the best
physicians and nurses around the country.
Being state of the art it has 523 beds as an acute care and
regional medical centre in Mission Viejo at California.
It has all the specialist of the services in healthcare and those
are highly skilled in treatment of many conditions which gives
it an upper hand as compared to other healthcare facilities
around the area.
The External Environment
The are a number of external factors which are set to affect this
organization This factors are set to hinder it from attaining its
goals in the market.
Some of these factors might include things such as
technological advancing, changes in political temperature as
well as social changes.
In order to adopt to this environment, there is need for Mission
Hospital to ensure that it has followed everything to the later in
order to avoid any form of disruption in its operations.
For instance, there is need for it to consider the set out States
and Federal laws which are likely to affects its operations.
The other thing is that the society within which the company
does its operations means a lot, for the management, there is
need to come up with measures which will ensure that it meets
the societal needs (Rad & Anantatmula, 2010).
External environment ought to be looked at addressed with a lot
of concern since it can either have a negative or a positive

8. effect on a company’s operations.
Market Research and Segmentation
Research conducted in the market shows that more than 90%
California Residents have a health coverage.
Most of them are either insured with the use of a Medicaid or a
Medicare plan which are provided by both the federal and the
local government.
The best segmentation approach which needs to use a combine
approach whereby it will be set to use both beneficial and
description segmentations towards its target audience.
Mission Hospital should be in a place to ensure that this two
forms of segmentations helps it when it comes to attainment of
its goals.
Market Research and Segmentation
The older members of the society are seen to call for greater
healthcare care for the older men in the society who might be
suffering from socially or physically.
Research conducted shows that the older generation are more
prone to a number of diseases due to the age factor.
Therefore to take care of their wellbeing, there is a need to
ensure that we take care of them both socially, physically and
emotionally for them to remain strong.
Organizational Structures and Functions
An organization structure is defined as a system which is used
when it comes to defining of hierarchy within an organization
For a healthcare organization, there is need to have a system so
that it will have an easy running of the healthcare operations

9. For the case of Mission Hospital there is a s need to have the
C.E.O who is set to ensure all the departments are functioning
as expected.
The other crucial aspect of management is supervision. There is
need for Mission Hospital to Have supervisors who are set to
ensure that everything is done as expected and within the
workplace expectations.
Having such structures in place is set to help the organization in
attainment of its goals.
6
Finance and Budgeting
Finance and budgeting are considered to be some of the crucial
aspects when it comes to a healthcare organization.
Finance ensures that a business is in a place to run its functions
effectively and efficiently without any form of disruption in its
business activities.
For the case of Mission Hospital, we are set to ensure that it has
got the right resources to run its operations smoothly and
efficiently.
For the case of management, we need to have a focus on
subsidizing the healthcare service costs so that we will be in a
position to attract a great number of patients seeking for the
services.
Quality, Ethical, and IT Controls
Conflicts of interest avoidance. Nurses and doctors are the main
target to be promoted from the pharmaceutical, manufacturing
of equipments and medical devices.
Balancing the service to patient with the profit.. Organization of
the Healthcare must be able to balance their books to be able to
keep their doors open.

10. providing charity care. Doctors and nurses should treat the
patient with care and also in a better way.
Quality, Ethical, and IT Controls
Quality is not just considered as a popular phrase but we can
define it as a value-based approach for improvement of
healthcare services.
For the case of Mission Hospital, the health outcomes for the
patients are considered to be more important since they
demonstrate the effectiveness of the healthcare
Ethics is another important factor when it comes to provision of
healthcare services, the top management of Mission Hospital
need to have an ethical code of conduct which needs to be
followed by all the employees.
With regard to IT controls, there is need for Mission hospital to
automate its operations so that it will be in a better position to
compete with rivals in the market and also ensure that its
operations are running as expected.
9
Conclusions and Recommendations
In the City of California especially in Viejo, there is a need to
establish a healthcare organization which suites the needs as
well as the expectations of the locals
The other major concern for Mission Hospital would to ensure
that we have the right form of medication and ensure that there
is a significant reduction of the referral and re-admission cases.
The other move for Mission Hospital is to ensure that it has got
the right technology which is either ahead or similar to those of
the peers who are operating in the same market.
Mission Hospital is also aiming to capitalize on its human

11. capital such as physicians and nurses. It is aiming at acquiring
the best talents in the market who are in a place to deliver
optimally.
percentage under 5 years 5 to 17 years 18 to 24 years 25
to 34 years 35 to 54 years 55 to 64 years 65 years and over
4.8000000000000015E-2 0.15000000000000005
8.100000000000003E-2 0.10199999999999998
0.28800000000000009 0.15500000000000005
0.18500000000000005
Rad, P. F., & Anantatmula, V. S. (2010). Successful Project
Management Practices. West Yorkshire, England: Emerald
Group Publishing.
Kohlstadt, I. (2016). Food and Nutrients in Disease
Management. Boca Raton, FL: CRC Press.
Kaplan, N. M. (2010). Kaplan's Clinical Hypertension.
Philadelphia, PA: Lippincott Williams & Wilkins.
References