The Future of Hospital Care and Management: HIMS for the Win" elucidates the transformative impact of Hospital Information Management Systems (HIMS) on healthcare. This analysis navigates the integration of digital solutions and patient-centric strategies, optimizing care quality and operational efficiency. Harnessing data analytics, HIMS revolutionizes hospital care and management, shaping the future of healthcare delivery.

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The Future of Hospital Care and Management: HIMS for
the Win
successive.tech/blog/the-future-of-hospital-care-and-management-hims-for-the-win/
To take advantage of new technologies, many cities in parts of the world are being
redesigned to become “smart” to create a secure, connected, and tech-enabled ecosystem
for the citizens. Typically, these cities include future-ready smart hospitals. Such hospitals
leverage new technologies and redesign their strategies to improve the patient experience,
as well as care outcomes, and reduce costs. The technologies are used not only to improve
care delivery within the hospital itself but also to automate the hospital’s manual processes.
A hospital information management system gives struggling hospitals/ healthcare providers
the data, tools, and collective understanding needed to improve human health. Digital
healthcare solutions, specifically developed for a purpose, transform how people access
healthcare services and communicate with providers.
This blog analyzes the factors encouraging the development of HIMS, defines the core
characteristics, and discusses trends driving the adoption of HIMS at large.
What is a Hospital Information Management System?

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Hospitals handle a huge amount of data every year, not in billions, but in trillions, due to a
platonic shift in healthcare management, coming from electronic health records, claims and
billing activities, product and disease registries, and other sources. Now, due to this sheer
amount of real-world data (RWD), technology is important in leveraging its immense potential
to achieve better clinical trials and research and improve health outcomes.
This huge amount of healthcare data is also critical to errors, the burden for providers, and
disjointed healthcare operations. According to research, inaccurate patient identification and
patient matching issues—which lead to repeated medical care due to duplicate records—
cost hospitals an average of $1,950 per patient per stay and more than $800 per ED visit.
In such cases, hospitals can leverage computer-based systems to manage processes and
operations. This system is known as the hospital information management system (HIMS) or
hospital management system.
A hospital management system as an all-in-one solution enables medical staff to collect,
store, retrieve, and share patient and hospital functional data across the hospital, increasing
the overall interoperability across medical and non-medical hospital functions.
HMS builds a connected ecosystem for the entire hospital to view and process the hospital
data with physicians, labs, technicians, nurses, and other medical staff to obtain the desired
data and make the right decisions quickly.
Why Does a Hospital Need a Management System?
Technological enablement, digitization, and automation affect industries today in profound
ways. Healthcare delivery is no exception.
Populations around the world are getting older, and their treatment needs are becoming
more complex, and so are the care delivery strategies. The paradigm of healthcare delivery
is changing, and the changes will likely accelerate in the years ahead. Against this backdrop,
hospitals—traditional healthcare centers—seek to redefine themselves into a decentralized
ecosystem of 360-degree care delivery.
Another reason that calls for the need for hospital management systems is a staff deficit–
predicted to be some 18 million workers worldwide by 2030. This alarming reason has put
hospitals under huge pressure with the shift from health treatment to health management
and is leaving hospitals struggling to keep up. Energy costs are rising, there is continual
pressure to decarbonize, and patients – are now accustomed to managing their lives in a
digital, app-based environment.
Hospitals that perform well in one aspect of management practice (say talent management,
for example) also scored well in the other areas (operational management, performance
monitoring, and target setting).

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This increases the demand for a centralized, all-in-one platform for managing all data related
to all departments of healthcare.
Clinical Management
Financial Management
Laboratory Management
Inpatient Management
Outpatient Management
Operation theater Management
Materials Management
Nursing Management
Pharmaceutical Management
Radiology Management
Pathology lab etc.
Trends Driving Adoption of HIMS
Quest For Clinical Outcomes And Quality
Shocking as it may sound, diagnostic and treatment errors are very common in healthcare,
so much so that 5% of outpatient diagnoses are incorrect in the US, research revealed.
In recent years, these errors have increased to a level that diagnostic errors contribute to
about ten percent of patient deaths while approximately 20 percent of orthopedic surgeons
conduct a wrong site surgery at some point in their career.
As we traverse the complex landscape of the healthcare industry, the quest for clinical
outcomes and quality stands are driving the widespread adoption of a technical breakthrough
or Health Information Management Systems (HIMS) in general that reduce the constant
human errors in medical history.
Rising Healthcare Costs And Uneven Resource Utilization
Healthcare costs are rising annually at an unforeseen rate. At the same time, the lesser-
known fact is the increase in the wasted healthcare resources due to misconduct or
mismanagement of resource allocation. In the United States alone, over US $210 billion is
wasted annually on prolonged or unnecessary medical services.
Even in other parts of the world, the situation is as critical as it gets. Health system
evaluations conducted in Tajikistan and Romania in 2021 identified unnecessary and
unnecessarily prolonged hospitalizations in children and pregnant women, along with the
misuse of antibiotics and prescription of multiple unnecessary and invasive drugs.

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Such observations go unnoticed, often, but instances of wasting healthcare resources such
as abuse of ambulance services by patients with non-severe conditions, routine separation
of newborns from their mothers just after birth, and delayed start of and lack of support for
breastfeeding hoards the healthcare service supply and increase the demand in the
long run, resulting in increased healthcare costs.
These statistics make it clear that the concept of hospitals as significant sites of care delivery
needs fundamental transformation to improve the quality of care. A centralized hospital
management system and other new technologies can improve treatment precision and
decrease the probability of error.
“Retailization” of Healthcare Delivery
The traditional hospitals that provide all services to all people are disappearing rapidly.
Hospitals are becoming just one component of larger, interdependent ecosystems, bound out
other super specialty facilities, such as primary care providers, clinics, pharmacies, and
rehabilitation centers.
In response to the pressure to provide a more consumer-friendly experience and cut costs
simultaneously, types of care are shifted out of hospitals. For instance, urgent care centers
and retail clinics have seen massive growth in the last decade, with an increase of CAGR of
7% and 20%, respectively, with an average of 400-500 new centers now opening each year.
The appeal to consumers is multi-faceted. These urgent care centers and clinics are money
savers but tend to misplace the data collected due to no or less strategic approach to care
delivery. The rising trend of urgent centers calls for the HIMS adoption to streamline
operations.
Advantages of a Hospital Information Management System

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Hospital information management systems do not attempt to deliver all services under one
roof; rather, they manage a narrower set of high-value hospital data-related services within a
broader ecosystem of entities, many of which have not traditionally been associated with
healthcare delivery.
Here are all the advantages of adopting an HMS and empowering your healthcare teams
and hospital operations to drive elevated patient care with our hospital management system.
Improved Patient Care: A well-connected interoperable HIMS gives you easy access
to complete and up-to-date patient information and enables better clinical decision-
making for the providers. When the hospital has every operational and nonoperational
aspect connected, patient outcomes improve drastically.
Efficiency and Productivity: According to a study, doctors spend 49.2% of their time
doing paperwork that wastes patients’ time. While paperwork is unavoidable at
hospitals, HIMS makes them digital and enhances efficiency. Hospital Information
Management Systems simplify the monotonous paperwork done by the providers and
the hospital staff by capturing essential information electronically. This digital process
reduces errors, enhances data accuracy, and increases the overall productivity of the
hospital staff.

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Data Security: After the Ukraine-Russia war, the quest for healthcare data security
was raised as the Cybersecurity & Infrastructure Security Agency (CISA) in Russia is
warning the healthcare industry to be extra vigilant against cyber threats to protect
crucial information. Cybercriminals saw a treasure trove of personal and medical
information in healthcare providers’ data that could be exploited for malicious or
monetary gain. A well-secured HIMS ensures data privacy and confidentiality, adhering
to industry regulations like HIPAA and GDPR.
Interdepartmental Integration: HIMS prevents data silos and data leakages outside
the hospital as integration of multiple departmental data fosters seamless
communication and collaboration across the healthcare facility. Hospital information
management software provides all the necessary interdepartmental integrations that
you may need, especially the central billing solution, which helps hospitals supervise
and direct all the incoming and outgoing transactions within each department with a
few clicks.
Other than this, here are all the potential benefits of HIMS that can
benefit hospitals at large
Time-saving Technology
Improved Efficiency by avoiding human errors
Reduces scope for Error
Data security and correct data retrieval made possible
Cost-effective and easily manageable
Easy access to patient data with correct patient history
Improved patient care made possible
Easy monitoring of supplies in inventory
Reduces the work of documentation
Better Audit controls and policy compliance.
The Anatomy of a Hospital Information Management System
HIMS is a patient-centric tool to simplify hospital management across different functions.
Hospital information management systems build an integrated, interconnected ecosystem
that can even include government data platforms, population health agencies, and payers,
as well as other providers. HIMS even ensures data sharing among all entities so patients
receive high-quality healthcare efficiently and conveniently.
Here are the modules of an interconnected Hospital Information Management System
Patient Management

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HIMS comes with a patient management module that lets hospitals capture and manage
patients’ crucial medical information with detailed medical histories and demographic profiles
to handle insurance details, reimbursements, medicine prescriptions, and doctor’s
appointments. Through patient management, hospitals can redefine healthcare
administration, placing patients at the center of a seamlessly integrated and secure
healthcare experience.
HIMS is a great tool to improve patient experiences, care, and financial outcomes with a 360-
degree end-to-end patient portal that comes enabled with secure messaging, facilitating a
direct channel between patients and healthcare providers and letting them manage their
appointment scheduling, bills, and payments.
Appointment Scheduling
Simplifying and handling appointment booking is one of the major concerns of hospitals,
especially with multispeciality health facilities. HIMS ensures optimal resource management
and slot optimization for a streamlined patient flow by efficiently managing waitlists to
maximize clinic capacity with convenient appointment rescheduling options to ensure every
time slot is utilized to its fullest potential.
Electronic Health Records
Electronic health records accelerate healthcare innovation and are considered a
breakthrough in hospital digital transformation. EHR-enabled HIMS provides a holistic view
of patient health and medical history, letting providers achieve better health outcomes. EHRs
foster interoperability and health information exchange, let hospitals achieve data readiness,
and use ultra-high-quality data that can drive improvements throughout the care continuum.
Billing and Insurance
HIMS provides a centralized billing process for the entire hospital and streamlines every
facet of the billing process, from patient registration and insurance verification to meticulous
charge capture and fee schedule management.
A hospital under CMS Medicare and Medicaid programs may have different set rules for
certain types of charges and auto-generated patient bills. For example
The charge for a senior citizen may be subsidized.
You may have fixed charges for individuals coming in an emergency.
Fixed rates for follow-ups and first-time consultations.
Fixed charges for different doctors
HIMS billing and insurance module automates this and simplifies the revenue cycle to
navigate financial transactions effortlessly.

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Pharmacy Management
Pharmacy management can be a time-consuming manual process, including a hefty amount
of paperwork. However, HIMS lets hospital staff keep a tap on hospital stock with precision,
ensuring that medications are dispensed accurately and promptly. Through a centralized
pharmacy management module, HIMS helps hospitals easily navigate a comprehensive drug
database, empowering the clerical staff teams with quick access to vital pharmaceutical
information at their fingertips.
Lab & Radiology Info System
HIMS provides reliable radiology reporting with teleradiology support and simplifies the lab
information to attain diagnosis accuracy with image viewing and review capabilities. From
specimen collection to sample tracking, HIMS ensures the integrity and traceability of every
test.
Advanced modules of lab and radiology info system HIMS works beyond diagnosis and
automates appointment scheduling and efficient order and workflow management with real-
time access to critical information.
Electronic Prescription
Generate electronic prescriptions and manage renewal and refill processes, providing
convenience for prescribers and patients.
With a commitment to secure and accurate care practices, intelligent drug interaction and
allergy detection functionality mitigate risks and ensure optimal medication choices.
Inventory Manager
Enhance traceability, availability, and security of the hospital’s inventory with barcode and
RFID Tracking, providing a digital footprint for every item in your inventory. Our system helps
with expiry date management to prevent the use of expired items, promoting patient safety
and regulatory compliance by conducting efficient stocktaking for reduced discrepancies and
inventory control.
Human Resources
The human resource system is built to prioritize the growth and proficiency of hospital staff
management, ensuring a harmonious and efficient operation. With an integrated planning &
implementation process, easily align your human resources strategy with organizational
goals.
Reporting and Analytics

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HIMS lets you control your hospital data with highly interoperable clinical analytics
dashboards, providing actionable insights at a glance. With data collection & integration
capabilities enabled by interactive dashboards, HIMS collects data from various sources,
ensuring a comprehensive and unified view of the hospital’s data.
Waste Management
Every year, hospitals produce a lot of medical waste that goes unnoticed and creates a
carbon footprint. HIMS, in that care, promotes responsible disposal practices with simplified
and automated waste collection processes, optimizing efficiency and minimizing
environmental impact. With streamlined transportation logistics for seamless waste disposal
within the HIMS, the waste management module ensures safe and compliant storage
practices.
Blood Bank and Bed Management
Advanced HIMS modules also include blood bank and bed management, which streamlines
the blood bank operations and bed availability, discharge, and patient stay duration status to
manage the patient flow within your facility. Within the HIMS itself, hospital staff can track
and manage blood donations and access room & ward information, facilitate patient care
planning, ensuring that beds are reserved and prepared for incoming patients.
Operation Theater Management
With operation theater modules, hospitals can enhance surgical care with real-time
monitoring at every step of the surgical workflow to minimize surgical care delays. HIMS
allows the surgical team to coordinate and access patient records effortlessly, ensuring
comprehensive and accurate information for informed decision-making.
Telehealth
Telehealth has become imperative to promote safe interactions for healthcare delivery during
the COVID-19 pandemic. Even two years into the new normal, both patients and providers
are more willing to use technology for virtual medical visits. Through the telehealth module,
HIMS extends care beyond hospitals with secure and compliant virtual care.
How Does The Future With HIMS Look Like?
Hospitals of the future will look very different from the hospitals of today and the past with an
interoperable network of patient data. While the requirements of data interoperability,
scalability, productivity, and flexibility will be paramount, HIMS would build a solid foundation
for capturing, storing, securing, and analyzing data and drive strategies to improve overall
hospital operations.

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To build smart and interconnect healthcare ecosystems, it’s important to establish a series of
supporting mechanisms to ensure effective information dissemination and strategies to
ensure different stakeholders’ alignment. These ecosystems cannot exist in the absence of a
sophisticated IT system capable of letting all entities share information. Successive Digital
encourages hospitals to invest in exponential technologies with the help of the right HIMS
tools.
With over 20+ different modules and modifications available, our HIMS is used by leading
chains of hospitals in India for automating their clerical tasks and improving patient
outcomes, helping them save time for care delivery by 80%. For complete details on
Successive Digital’s HIMS tools and solution suite, book a demo with our experts.