The document outlines the essential components for designing a moderation system, emphasizing the need for fair, valid, reliable, and practicable assessments. It details the structure, functions, methods, and policies involved in moderation systems, as well as the elements of a quality management system (QMS) vital for organizational excellence. Additionally, it describes the phases of moderation: pre-assessment, during assessment, and post-assessment.

1. PLAN AND PREPARE
FOR MODERATION
Learning Unit
2
1

2. 2.1 Designing a Moderation System
2

3. The key question to ask when
designing a moderation system
is: What is the minimum
amount of moderation needed
to ensure that assessments are
fair, valid, reliable and
practicable?
Designing a Moderation
System
3

4. Designing a Moderation
System
Consider:
🠶 The management structure of the
moderating body (ETQA, agent, etc)
🠶 The functions allocated to the moderation
system (moderation activities)
🠶 The components of the moderations
system (such as policies, SOP)
🠶 The moderation methods to be used
4

5. 2.2 Planning for
Moderation
5

6. 6

7. Quality Management
Systems means the
combination of processes
used to ensure that the
degree of excellence
specified is achieved
Quality Management
7

8. Training
Assessment
Moderation
Admin
QMS
8

9. A Quality Management system,
cont.
A quality management system is the sum of the
activities and information an organisation uses to
enable it to better and more consistently deliver
products and services that meet and exceed the
needs and expectations of its customers and
beneficiaries, more cost effectively and cost
efficiently, today and in the future
9

10. What does a QMS consist of?
🠶Policies
🠶Procedures
🠶Templates
🠶Checklists
10

11. Moderation
Policy
🠶 In line with ETQA requirements
🠶 Typically include:
🠶 The functions of the moderator
🠶 A description of the moderation system (internal
and external moderation)
🠶Moderation frequencies (how often
moderations should be carried out)
🠶The registration of moderators
🠶The de-registration of moderators
🠶Appeal procedure (for appeal against
a moderation)
11

12. Moderation Phases
1. Pre-assessment moderation
2. Moderation during
assessment
3. Post assessment moderation
12