The document discusses the need for new approaches to model-driven and low-code development for event-based systems, emphasizing the integration of customer journey insights and real-time decision-making. It critiques existing methodologies and tools for their inefficiencies and limitations, proposing a focus on state changes over time and the importance of extensible schema languages. Ultimately, it advocates for a balanced use of low-code development to enhance, rather than replace, traditional development teams through better modeling and automation practices.