2. TABLE OF CONTENTS
Page No.
CHAPTER I INTRODUCTION AND DESIGN OF THE STUDY
(i) Introduction to the study
(ii) Research Problem
(iii) Research Objective
(iv) Review of Literature
(v) Research Methodology
Research Design
Nature of Data
Universe
Method of Data Collection
Sample Size
Sampling Method
Pilot Study
Statistical tools used
(vi) Limitations
CHAPTER II PROFILE
Industry
Company
CHAPTER III DATA ANALYSIS AND INTERPRETATION
CHAPTER IV FINDINGS
SUGGESTIONS
CONCLUSION
BIBLIOGRAPHY
ANNEXURE
Questionnaire
3. LIST OF TABLES
TABLE NO TABLE PAGE NO
3.1 GENDER WISE CLASSIFICATION
3.2 AGE WISE CLASSIFICATION
3.3 MARITAL STATUS
3.4 YEARS OF EXPERIENCE
3.5 DESIGNATION
3.6 EDUCATIONAL QUALIFICATION
3.7 INCOME LEVEL
3.8 COMMUNICATION OF POLICY AND
PROCEDURES
3.9 FLOW OF ACTION IN SUPERVISORY CHAIN
3.10 COMMUNICATION AMONG STAFFS
3.11 EXPECTATION FROM OTHERS
3.12 FEEDBACK ABOUT THE WORK
3.13 UNDERSTANDING ABOUT THE COMPANY
STRUCTURE
3.14 JOB OF INFORMING EMPLOYEES
3.15 OFFICE ATMOSPHERE
3.16 OFFICE MORALE
3.17 CO-OPERATION AMONG STAFFS
4. 3.18 WORKING CONDITIONS OF THE COMPANY
3.19 PROVISION OF RESOURCES
3.20 LIKING OF CO-STAFFS
3.21 AWARDS AND RECOGNITION
3.22 RECEIVING INCREASED PAY
3.23 RECOGNITION AND RESPECT FROM CO-
STAFFS
3.24 ORIENTATION PROCESS
3.25 TRAINING OPPORTUNITIES
3.26 EFFECTIVENESS OF TRAINING
3.27 APPROACHING DIRECT SUPERVISOR
3.28 VIEWING SUPERVISOR AS LEADER
3.29 EMPLOYEE INVOLVEMENT IN DECISIONS
3.30 HAPPY IN WORKING FOR COMPANY
3.31 UTILISING EMPLOYEE INPUT
3.32 FEELING PART OF THE OFFICE
3.33 RESOURCES FOR IMPROVING QUALITY
3.34 AVAILABILITY OF INFORMATION NEEDED
FOR JOB
3.35 MEETING OF INDIVIDUAL NEEDS
5. 3.36 DECISION MADE REGARDING EMPLOYEES
3.37 SATISFACTION WITH THE FLOW OF
COMMUNICATION
3.38 CONCERN FOR WELL BEING
3.39 STAY WITH THE COMPANY
3.40 LIKING TOWARDS THEIR JOB
3.41 USAGE OF SKILLS AND ABILITIES
3.42 TEST OF SIGNIFICANCE BETWEEN WORK
ENVIRONMENT AND JOB SATISFACTION
3.43 TEST OF SIGNIFICANCE BETWEEN
COMMUNICATION AND SUPERVISOR
RELATIONSHIP
3.44 TEST OF SIGNIFICANCE BETWEEN JOB
SATISFACTION AND REWARDS AND
RECOGNITION
3.45 TEST OF SIGNIFICANCE BETWEEN
COMMUNICATION AND WORK
ENVIRONMENT
3.46 TEST OF SIGNIFICANCE BETWEEN WORK
ENVIRONMENT AND REWARDS
3.47 TEST OF SIGNIFICANCE BETWEEN
FEEDBACK OF WORK AND SUPERVISOR
RELATIONSHIP
6. LIST OF CHARTS
TABLE NO TABLE PAGE NO
1 GENDER WISE CLASSIFICATION
2 AGE WISE CLASSIFICATION
3 MARITAL STATUS
4 YEARS OF EXPERIENCE
5 DESIGNATION
6 EDUCATIONAL QUALIFICATION
7 INCOME LEVEL
8 COMMUNICATION OF POLICY AND
PROCEDURES
9 FLOW OF ACTION IN SUPERVISORY CHAIN
10 COMMUNICATION AMONG STAFFS
11 EXPECTATION FROM OTHERS
12 FEEDBACK ABOUT THE WORK
13 UNDERSTANDING ABOUT THE COMPANY
STRUCTURE
14 JOB OF INFORMING EMPLOYEES
15 OFFICE ATMOSPHERE
16 OFFICE MORALE
17 CO-OPERATION AMONG STAFFS
7. 18 WORKING CONDITIONS OF THE COMPANY
19 PROVISION OF RESOURCES
20 LIKING OF CO-STAFFS
21 AWARDS AND RECOGNITION
22 RECEIVING INCREASED PAY
23 RECOGNITION AND RESPECT FROM CO-
STAFFS
24 ORIENTATION PROCESS
25 TRAINING OPPORTUNITIES
26 EFFECTIVENESS OF TRAINING
27 APPROACHING DIRECT SUPERVISOR
28 VIEWING SUPERVISOR AS LEADER
29 EMPLOYEE INVOLVEMENT IN DECISIONS
30 HAPPY IN WORKING FOR COMPANY
31 UTILISING EMPLOYEE INPUT
32 FEELING PART OF THE OFFICE
33 RESOURCES FOR IMPROVING QUALITY
34 AVAILABILITY OF INFORMATION NEEDED
FOR JOB
35 MEETING OF INDIVIDUAL NEEDS
8. 3.36 DECISION MADE REGARDING EMPLOYEES
3.37 SATISFACTION WITH THE FLOW OF
COMMUNICATION
3.38 CONCERN FOR WELL BEING
3.39 STAY WITH THE COMPANY
3.40 LIKING TOWARDS THEIR JOB
3.41 USAGE OF SKILLS AND ABILITIES
