Santa Monica is the heart of Silicon Beach, economic development spawned by the City’s investment in its CityNet Broadband Infrastructure. How is the City using the tools of such technology innovators to enhance the ability of people to navigate Santa Monica safely in an era of fast paced emerging and disruptive transportation services. How to address challenges of today such as managing traffic flow and parking and “traditional” first-last mile solutions such as bike-share along with emerging options such as dockless electric scooters. What can the City do to prepare for tomorrow’s autonomous vehicles, to incentivize electrification and sharing, and create “Go Zones” as well as preparing for the yet to be known. And all of this under the overarching requirement of ensuring the safety of people.
Breaking the Kubernetes Kill Chain: Host Path Mount
Mobility that Enhances the Human: Pam O'Connor - Council Member Santa Monica City Council, NLC Infrastructure Week Presentation
1. Mobility that Enhances the
Human Experience
Pam O’Connor
Councilmember
City of Santa Monica, CA
Infrastructure Week 2018
Washington D.C.
May 15, 2018
2. Santa Monica, California
• Beach Community
• Former streetcar suburb of
Los Angeles, now built out
employment & activity
center
• 8.3 square miles
• Low-scale (2-4 stories)
dense residential areas,
70% renters
• 90,000+ residents
• 200,000+ daytime
population
• 7,000,000 annual visitors
4. By analyzing data
generated by cities,
we can increase
efficiencies, reduce
costs & draft better-
informed policy
measures.
Real-time data
generation and
analysis highlights
positive and negative
trends.
Advanced analysis
from new data points
can correlate areas
previously perceived
to be unique issues.
5. Smart City Economy Forecasted Growth
• Increased urbanization
• Technology – IoT, Autonomous Vehicles, Drones, etc…
• Automation of operational processes
• Government budget constraints
9. City Sector Today (2015) 2030
Annual Rate of
Change
Local Trips by Bike or Foot 24% 50% 1.7%
Commute Trips by Transit 3% 25% 1.5%
Zero Emission /
Electric Vehicles
4% 50% 3.1%
Land Use & Circulation Plan: No Increase in PM Peak Vehicle Trips over 2009
Bike Action Plan: 14-35% Bike Trips
Pedestrian Action Plan: 25% Walk Trips
Carbon Neutrality Goals:
Adopted Plan Goals:
10.
11.
12. Transit Management:
• Signal Priority – along 4 Rapid-Bus corridors
• Real time information signs at bus stops
• New Farebox System supports multiple pass types and payment
solutions including credit card, smart card and smart phone
13. Demand Response: MODE
• Partnership with TNC (Lyft) to replace dedicated vehicle Dial
A Ride service for seniors and the disabled
• SafeRide dispatching software for wheelchair equipped
vehicle with real time turn by turn driver updates
14. Improving the BBB Customer
Experience
• Intermodal integration - transfer
points to Metro bus and 13 rail
stations, TAP transfers
• Increased travel speeds with fewer
cash payments, dedicated lanes &
improved wheelchair securement
• Improved service reliability (on-time
performance, miles per road call)
15. New Technology, Fares, and
Promotions
• Token Transit mobile
fare payment
• Next Bus real-time
arrival information – by
phone, web, text, call
• New Features with TAP
o base fare discount
o Youth pass
o Senior pass w/monthly
trainings
03.09.2018
16. • Bus stop amenities with solar lighting
• Collision avoidance technology
• Transit technology roadmap to future
• Fleet sustainability plan and roadmap
to zero emissions
03.09.2018
New Amenities & Safety Features
19. • Advanced Traffic
Management System (ATMS)
o 100% upgrade of city’s
signal system by 2019
o Signals, controllers &
cameras connected
through fiber optics
o Staff monitor during peaks
Tools for Traffic Management
Traffic Management Center
Go With The Flow – Summer, Events
• Signal Preemption
for emergency
vehicles & Metro
Trains
• Signal Priority
System for buses
20. Vehicle Wayfinding
• Dynamic directional signs
• Real Time Parking Availability
• Software to aggregate corridor sites
• Design integrated with pedestrian signs
21. • Targeting 85% occupancy to reduce congestion
• Managed as a system with close monitoring of
utilization
• Real time availability signs at structures and lots
• Mobile provides real time availability for structures,
lots and on-street meters
• Wireless parking meters accept credit card payments
• Pay-on-foot stations provide automated parking
solutions at structures and lots
• Keycard access enables usage tracking
Parking Management
23. Pedestrian Safety
• SM Residents walk for +17% of trips
• Pedestrian enhanced crossings
• Lead Pedestrian Intervals on Signals
• Automatic pedestrian signal in Downtown
• Annual sidewalk repair schedule
• Dual curb ramps - aids wheelchair & strollers
• Vision Zero Awareness campaign
17% WALK
68% DRIVE
7% BIKE
2017 RESIDENT TRIPS
31. What does our Future Look Like, and
How can we be Prepared?
32.
33. Autonomous Vehicles
Curb space Management & Pricing
Build more balanced streets:
protected bike & pedestrian
facilities
Create a foundation for the future
Create performance metrics for
street efficiency - % vehicle
occupancy, SF per traveler
Develop new street design criteria,
incl. equipment consolidation
Pursue additional transit-only lanes
and HOV prioritization
34. Shared Mobility
Pilot EV micro-transit for
shorter intra-city trips
Mobility Hubs: co-
locate shared mobility
and EV charging
Create permitting for
shared mobility devices
Data
Develop data sharing,
partnership & protocols
Engage 3rd party
platforms for secure
open data
35. Pricing
SCAG “Go-Zone” incubate many
tools to convert short trips
Decongestion Fee for focused
solutions, VMT/cordon based
New Ridesharing models, and
first/last mile solutions
Our broadband program plays a significant role in our economic development, digital inclusion and sustainability strategies
The availability of broadband through our fiber optic network has helped attract a large number of start-ups, incubators and accelerators, as well as retain and attract larger businesses
The growth in our tech community has been instrumental in filling all of our creative office space and as they grow, they relocate to larger office complexes and properties
All but one of our hospitals, clinics and physicians offices are on the network, and all of our hotels obtain their broadband through the City
The City trademarked Santa Monica CityNet in February of 2010.
By 2012 the tech community had grown significantly and we became Silicon Beach
We now have 165 businesses connected at speeds of 100 megabits, 1 gigabit, and 10 gigabits with capacity to deliver 100 gigabits
Our annual lease revenue is increasing by $200,000 to $300,000 annually and we will hit $2.1 million in annual revenue in this upcoming fiscal year
We provide better than carrier class service through a state of the art network operating center and we provide onsite diagnostic and repair services 24/7
There’s a lot of definitions of “Smart Cities” out there and what I think is a key factor of Smart City projects is that data is:
Generated
Managed (Stored, Governed, Disposed)
Analyzed
And distributed to the appropriate people, in many cases everyone.
While we do this already, the “Smart” comes in when the project enables action that was previously unavailable, allows us to identify trends on a granular level, do things better, and in some cases to respond in real time.
People are returning to Cities in droves, and both smaller and larger cities are growing. Their priority issues requiring resources and focus—becoming more complex.
Leveraging technology to automate mundane processes and optimize service response, will be a necessity to free up available budgets to launch Smart City initiatives that target these priority issues.
Staff will need to focus on an ROI – what does this technology allow us to do faster, more precise, what does it eliminate in terms of other costs?
And in looking at this holistically, how are your residents able to participate in the economic growth of this $3.4 Trillion Dollar Smart City economy? Particularly low-income residents that are not currently benefiting from the tech sector?
Cities need to start asking these questions and create a role for their community in their Smart City efforts.
A municipal network is the basic foundation for Smart City initiatives.
Our CityNet fiber network offers the City control, and security of IoT (internet of things) devices. It also reduces concerns about data intensive file sizes, since instead of cellular data transfer over the internet, we can directly connect to our fiber.
Speaking of cellular, our fiber network enables wireless carriers to launch their 4G and 5G small cell sites adding better coverage for our residents.
Our City Wi-Fi service allows residents to engage with the city and each other, and is offered free of charge as part of Santa Monica’s Digital Inclusion efforts.
Enabling opportunities for a larger and wide cross selection of people to participate in Smart City initiatives, while controlling costs, is important in leveraging technology to inform public policy.
Sustainable City Plan
Adopted in 1994
Triple bottom line approach
Performance indicators
Data driven policy tool
Comprehensive approach
Updated with targets for 2020
The Sustainable City Plan reporting allows us to:
Collect & analyze indicator data
Communicate actionable information
Identify successes and challenges
Make appropriate decisions to affect community outcomes and drive change
Notes:
Real time Information: transit travel requires some advanced planning however the easier and faster we can make the planning process the more attractive transit will be as an option. To that end, on-line trip planning functions that also give walking and fare information, mobile applications that allow people on the street to verify or find the bus/trip they need to make, and real time signs that tell you when the next bus will be arriving make the experience more efficient and pleasant by providing the customer with the information they need to meet the bus and complete their trip. Real time info should be available at bus stops around Sept of next year. Mobile application should be available before that but BBB is still working out an agreement that application developers will need to enter into.
New Fare Payment Options: Smart phones, and other forms of technology are converging to allow transit operators to offer more cashless ways to pay the fare: bar codes, QR codes, cell phones, swipe cards, all allow passengers to pay in advance. Cashless fare payment speeds boarding and reduces dwell time which can result in significant operating cost savings and improved schedule reliability. In addition, the less cash collected the less mechanical issues with a farebox (jams), less maintenance expense, and a reduction in labor to count money, all of which leads to lower operating costs and greater accountability. The new technology allows transit operators to create new fare options for customers: pay by cell phone, multi-ride passes that don’t necessarily expire every 30 days, one card use on multiple transit operators (TAP). All of which make it easier for even the occasional rider to access the transit system.
Primary Environmental Benefits: When implemented, these technologies, particularly the real-time information at bus stops and via cell phone, will make it more desirable for people to use transit, reducing single passenger car trips.
Notes:
LYFT: City of Santa Monica is bringing our Dial A Ride service into the 21st Century with the launch of MODE, Mobility on Demand Every Day, a membership based service that provides demand response service for residents 60 years of age or older or people with disabilities over 18. The new service employs a contract between Lyft and the City of Santa Monica to provide ambulatory rides. That change is bringing the average cost of a demand response ride for seniors and those with disabilities down from $20.26 to $5.75 per customer. Using Lyft means that oversubscription at peak times will no longer be an issue. This was the number one complaint with Dial A Ride and it caused almost half of the members in 2107 to ride only a single time before becoming frustrated and abandoning the service.
SafeRide: The wheelchair accessible vehicle compliment to Lyft will use city owned vehicles dispatched by a new service called SafeRide. This service allows phone room employees to communicate directly with customers while providing drivers real time turn by turn instructions using an app on a tablet device installed on the dashboard. SafeRide also has the ability to reserve rides on Lyft for ambulatory riders who may not have their own smartphone, but wish to use the MODE service by calling into the City staffed phone room.
Mobile Apps:
Token Transit Mobile Ticketing – Download App, Purchase fare, Activate Fare, Ride
Next Bus Real-Time Arrival Information.. Bus arrival information accessible by:
Smartphone apps (iOS and Android)
Web (desktop & mobile responsive)
Text messaging
Call in
An Advanced Traffic Management System (ATMS) facilitates smoother traffic flow to reduce congestion, especially at intersections. ATMS infrastructure improvements include upgrades to traffic signals, traffic signal controllers, traffic signal cameras, and wireless devices. The system 131 Traffic Signal Controllers to a centralized system hosted in the City’s Data Centers, via the City’s fiber optic network. The resulting infrastructure and technologies allowed the City to establish a centralized traffic management center, from which traffic signals are remotely monitored, managed and controlled in real-time. Traffic signal timing can be adjusted from the center to accommodate shifting traffic patterns due to peak travel times, special events, holidays, and traffic accidents. All signals in the City will be connected by 2019.
In conjunction with the implementation of the ATMS, the City implemented a Traffic Signal Preemption for the Metro Expo line trains. Trains traveling east towards Los Angeles do not stop between 4th and 17th Streets.
Signals
55 CCTV cameras to monitor traffic conditions
165 signals interconnected to City central control
Traffic Management Center supports multi-departmental efforts during special events
Parking lot and structure occupancy is electronically monitored, enabling staff to monitor occupancy in real-time, open and close structures and lots, and to deploy traffic mitigation resources as required. Electronic signs indicate the number of available spaces outside downtown parking structures and lots. An adjunct internet service, parkingspacenow.smgov.net, displays this real-time information on-line for the public. There is even a mobile version of the website for use while on the go. The City intends to expand this service to include metered parking spaces and has already installed new parking meters with Wi-Fi functionality. Drivers receiving parking citations can pay their fines online through the City’s website using a computer or mobile phone.
The deployment of wireless multi-bay parking meters in beach lots and wireless on-street meters has made it possible for the pubic to simply drive in and out of beach lots without waiting to pull tickets or pay an attendant and to pay on-street meters with credit cards or cellphones. Real time credit card processing and cellphone debit accounts eliminate the need to collect charges and process them at end-of-day. The system monitors usage and provides reports in real time. An electronic mail message is sent to staff whenever service is needed; this includes cash collection, coin restocking, and repair calls.
Primary Environmental Benefits: these technologies make locating available parking spaces easier, thereby reducing traffic congestion and pollution from cars driving round and round looking for a space.
Data integration dashboard that connects 17 City parking resources, and 1,000s of on-street meters.
Enables data-informed pricing and policy decisions
Provides real data on use, dwell time, payments, etc.
Smarking, Inc. is a data analytics company that specializes in transaction level parking data and assists municipalities in providing historical, real-time, and predictive occupancy analyses via secured open-data dashboards.
Leverage data to inform decision making by exploring occupancy, duration, revenue and rate change data
Provide data driven evidence to clearly represent capacity challenges in our facilities
Create better parking experiences for residents and visitors while reducing vehicular congestion and parking impacts
Measure and report on policy and pricing decisions more frequently
SM Residents walk for +17% of trips
Pedestrian enhanced crossings – Rapid Rectangular Flashing Beacons and busy crosswalks, pedestrian refuges on wider boulevard for 2-stage crossing, standard of continental crosswalks (they are the highest visibility option, and we paint black background on cement to maximize contrast & visibility).
Lead Pedestrian Intervals on Signals – give the pedestrian walk signal a few seconds before the cars so peds get a heads start and are move visible (and safer!) - in 2017-18 installed LPIs at over 2 dozen intersections
Automatic ped signal in Downtown – people don’t need to “hit the button” to get a walk signal in core area of downtown
Annual sidewalk repair schedule – every year we do a program of reducing tree root uplift, and making sure sidewalks are in good shape
Standardized dual curb ramps – this means having 2 ramps at each corner – one for each direction you might want to cross. This makes crossing more direction (otherwise you have to start walking toward the center and veer off to the direction you want to cross). For wheelchairs and strollers the dual curb ramps are MUCH easier to navigate and make crossing faster and easier.
Vision Zero Awareness campaign – campaign in development now, and will be launching this year.
Santa Monica has invested in art and engagement to make walking delightful.
We installed:
two artist-designed crosswalks in our Downtown
Signal cabinet artist wraps
12 marked scramble crossings in Downtown
Santa Monica also has a robust public art program, including a special program called ROAM this summer that encourages people to walk Downtown by placing public art in corridors.
On-street markings show bikers where to stop to get a green light. How does it work? Video Cameras mounted on the traffic signal arm sense the bicyclist, and will turn the signal even when a car is not present.
Bike eco-counter is mounted near City Hall on a busy bikeway – it uses magnetic sensors in the bike lanes going north and south to count bikers each day. The sign changes as bikes go by – letting them know that they count and are counted. The data is uploaded daily to a website where people can get the data.
Provided information and resources to 151 employers representing 8,974 employees via Stop & Drops
Engaged with 57 Santa Monica employers who represent over 11,029 employees in one-on-one meetings or in small groups
Had over 2,000 conversations about sustainable travel through 16 local events
Sent out bi-monthly newsletter beginning in February 2017 to 1,017 individuals
Hosted 10 TDM events: Lunch & Learns, tabling events, Ride & Learns. 282 total attendees
Created templates and handouts for employers
Opened dialogue with transportation tech and shared-use mobility companies
(Seascape), BBB sides, light pole banners, digital buys, Posters, postcards
Citywide Goals
Water Self Sufficiency by 2020
Zero Waste by 2030
Carbon Neutral by 2050 or before