Icomera provides internet connectivity solutions for public transportation vehicles, allowing passengers and vehicle systems to connect to networks and each other. They have been operating since 1999 and now connect over 26,000 buses and 4,000 trains daily across Europe and North America. For this case study, Icomera worked with Arriva Group and Nottingham University to provide Eduroam network access on Arriva buses serving the university, allowing secure internet access for students through a secondary authentication system integrated with Icomera's existing onboard routers and network architecture.

1. Mobility – Eduroam, Meeting Society’s Mobile Internet Connectivity Needs
Simon.Blake@icomera.com

2. An Introduction to Icomera
Connecting public transport vehicles to the Internet; Passengers to
their work or social networks and onboard equipment back to base.
 Established in 1999
 Delivering Internet connectivity for public transport since 2001
 Serving millions of Wi-Fi users and tens of thousands of
vehicles every day across the globe
 Offices in Sweden, United Kingdom, France, Germany and the
United States

3. Icomera in Numbers
Founded in 1999. 15+
Patents within mass
transit connectivity
4,000 Train Sets
connected with
Icomera solutions
26,000 Buses &
Coaches connected
with Icomera solutions
230 Employees
based in 7 offices in 5
countries

4. Our Customers & Partners

5. Icomera Locations
Icomera, Sweden
Odinsgatan 28
SE-411 03 Göteborg
Telephone: +46 (0)31 799 21 00
Email: sales@icomera.com
Icomera UK
Icomera UK Ltd
Victory House, Quayside, Chatham
Maritime, Chatham, Kent, ME4 4QU
Telephone: +44 (0)870 446 0461
Email; sales@icomera.com
Icomera US
Icomera US Inc.
9210 Corporate Boulevard
Suite 100, Rockville MD 20850
Telephone +1 240 686 5970
Email sales-us@icomera.com
Icomera France
Tour Wilson - 3rd Floor,
80 Avenue du Général de Gaulle,
92800 Puteaux
Telephone: +33 1 40 90 53 96
Email: sales-fr@icomera.com
Icomera Germany
Theodor-Heuss-Allee 112,
60486, Frankfurt am Main
Telephone: +49 69 667741 190
Email: sales-de@icomera.com

6. “Our mission is to make public transport a better and
more attractive option for passengers.”
Our Mission

7. Our Vision for Green Mobility
• Society is on the brink of a paradigm
shift in how people travel and our
solutions are key to the success of this
evolution.
• We improve the journey. Passengers are
safer, more informed, productive and
entertained.
• We help to ease the costs and manage
the risks of operating a transport service
which reduces ticket prices and subsidies
while improving coverage and reliability.

8. Connectivity as a Business Driver
The Icomera Business Case…
 Increase Revenue with an improved
Passenger Experience
 Reduce Costs with increased
Operational Efficiency
 Manage Risk and Legal Compliance
with better Safety & Security onboard
Operational
Efficiency
Platform

9. Technology Trends
• As public Wi-Fi availability grows, the
population increasingly expects to be in
constant communication with their work or
social networks, wherever they are
• Global mobile data consumption has
increased by 79%percent between Q3
2017 and Q3 2018—the highest growth
rate since 2013
• Icomera is experiencing this trend first-
hand, we have more than doubled data
delivery to our customers in the last
three years. We don’t expect to see this
slow down anytime soon.

10. Icomera solutions are delivered to
9 Millionunique passengers each month
100+ TB
We ensure the delivery of
of data every day to trains, buses & ships
around the world
That’s…
10 Billion
Emails
251 Million
Web Pages
23 Million
Videos

11. Arriva Group, Nottingham University and Eduroam
Arriva approached Icomera to deliver an
Eduroam sign-on for the University Buses
in Nottingham. The success criteria was
simple:
 Had to use our existing platform.
 Offer service for students.
 Manage risk and cost for Arriva as
well as passengers

12. Mobility in Vehicles
Icomera provides onboard passenger Wi-Fi and becoming
more important in todays society is general Internet
connectivity.
We do this with our own specially designed systems for
limited bandwidth and limited connectivity is a challenge –
i.e. No Broadband, No cables!
Some of the key challenges in mobile internet access are
 Connection reliability
 Data Cost
 Security and protecting the system

13. Current Fleet Background
Arriva has a fleet of 10 vehicles
servicing the area for the Nottingham
Universities. Each one has it’s own
route assigned. Each vehicle fitted with
an Icomera M Series router that serves
Wi-Fi for all passengers.
Icomera has it’s own authentication and
captive portal system servicing our
entire estate, therefore a new solution
was needed.

14. Arriva Group, Nottingham University and Eduroam
To solve the problem we added a second access point “Eduroam” and network
bridge onto the existing on board M Series device, this allowed us to offer an
additional network to the traditional passenger access point.
3G, 4G,
WAN, 5G…
etc.

15. Arriva Group, Nottingham University and Eduroam
This allowed us to then add a secondary authentication point using 802.11x
The secondary radius instance is linked (“federated”) directly to Eduroam’s
authentication services allowing access to the internet and other services once
authenticated.
3G, 4G,
WAN, 5G…
etc.
Internet
New Icomera
Server

16. High-performance mobile access and applications routers
Icomera’s Vehicle Connectivity delivers a fast, reliable
and secure mobile data connection to and from a
moving vehicle.
• Our technology maximises the stability, uptime and
data throughput of a connection by intelligently
utilising all available communications networks
data networks.
• Any existing or future radio technologies can be
used: HSPA, DC-HSPA+, LTE-A, 5G, etc.
• This enables us to deliver an unrivalled connected
capacity for passengers and onboard systems.
Icomera X5
for Rail environments
and applications
Icomera X³
for Light Rail and
Road environments
and applications

17. Icomera’s solutions provide transport operators with the framework and foundations required for developing a
truly interconnected eco-system of onboard digital systems and services, running as virtual applications on
the Icomera router.
Virtual applications reduce the need for additional hardware on board the vehicle
• Easier to deploy new functionality and new services
• Lower costs for the transport operator.
Multiple, resource-intensive applications such as
Passenger Wi-Fi, Infotainment, Condition Monitoring
and Real-time CCTV can co-exist simultaneously as
part of a single solution.
High-performance mobile access and applications routers

18. Usage So Far (Unique Users and Sessions)
31467 35063 29301 28648 30804 33255
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19
Unique Users Sessions

19. Thank-you
Simon.Blake@icomera.com