Learn how to make the right decisions for your mobile ecosystem: Do you reall need an App, how many do you need, and what should they do ?? All from a user-centered perspective
How to Create a User-Centered ”Digital Ecosystem” Across DevicesSøren Engelbrecht
Today, both enterprise employees and their customers expect a digital "ecosystem" of websites and Apps that makes sense across all their devices: PC, tablet, phone, or wearables. This presentation offers methods and guidance for creating such an ecosystem - a systematic approach based on user insight, business insight, and technology insight
Importance of Mobile App Architecture For Mobile App DevelopmentHelios Solutions
Enterprise mobility is the new necessity when it comes to the corporate world. Many organizations have started to embrace mobility to enhance the efficiency of their workforce, increase productivity, reduce operational cost, deliver customer delight, and more.
Kevin Benedict, Senior Analyst for Digital Transformation and Mobility at Cognizant, and Susan Miller, Chief Strategy Officer at AnyPresence, explore the ways companies can achieve an information advantage through digital and organizational transformation.
Best Practices For Building Your Mobile Applications - A Whitepaper by RapidV...RapidValue
We are in the decade of mobility. Smart phones are driving Mobile Internet and App usage. Since the introduction of iPhone in 2007, smart phone penetration has been growing significantly. According to report released by ZentithOptimedia, smartphone penetration in the world’s top 19 digital markets is expected to double from 35.5% last year to an average of 71.7% in 2015.
Not only are smart phones getting more prevalent, consumers are spending more time on them. According
to Flurry Analytics, about 81 minutes per day are spent on smart phones compared to 74 minutes on desktop internet. Businesses need to adapt to this changing consumer behavior and consider mobile as one of the key strategic channels for the future.
Despite increasing prevalence of mobile teams and initiatives, the field is relatively young and best practices
are hard to come by.
Having worked on over 100 engagements and countless interactions with our customers over the past three years, we have put together a set of key considerations for navigating your mobile roadmap. These considerations will help you identify opportunities and also avoid major pitfalls while trying to implement mobility projects. We have categorized these considerations into Three phases – Assess, Build and Deploy based on the activity timeline and a series of steps within each phase.
How to Create a User-Centered ”Digital Ecosystem” Across DevicesSøren Engelbrecht
Today, both enterprise employees and their customers expect a digital "ecosystem" of websites and Apps that makes sense across all their devices: PC, tablet, phone, or wearables. This presentation offers methods and guidance for creating such an ecosystem - a systematic approach based on user insight, business insight, and technology insight
Importance of Mobile App Architecture For Mobile App DevelopmentHelios Solutions
Enterprise mobility is the new necessity when it comes to the corporate world. Many organizations have started to embrace mobility to enhance the efficiency of their workforce, increase productivity, reduce operational cost, deliver customer delight, and more.
Kevin Benedict, Senior Analyst for Digital Transformation and Mobility at Cognizant, and Susan Miller, Chief Strategy Officer at AnyPresence, explore the ways companies can achieve an information advantage through digital and organizational transformation.
Best Practices For Building Your Mobile Applications - A Whitepaper by RapidV...RapidValue
We are in the decade of mobility. Smart phones are driving Mobile Internet and App usage. Since the introduction of iPhone in 2007, smart phone penetration has been growing significantly. According to report released by ZentithOptimedia, smartphone penetration in the world’s top 19 digital markets is expected to double from 35.5% last year to an average of 71.7% in 2015.
Not only are smart phones getting more prevalent, consumers are spending more time on them. According
to Flurry Analytics, about 81 minutes per day are spent on smart phones compared to 74 minutes on desktop internet. Businesses need to adapt to this changing consumer behavior and consider mobile as one of the key strategic channels for the future.
Despite increasing prevalence of mobile teams and initiatives, the field is relatively young and best practices
are hard to come by.
Having worked on over 100 engagements and countless interactions with our customers over the past three years, we have put together a set of key considerations for navigating your mobile roadmap. These considerations will help you identify opportunities and also avoid major pitfalls while trying to implement mobility projects. We have categorized these considerations into Three phases – Assess, Build and Deploy based on the activity timeline and a series of steps within each phase.
"Why is the integration of on-line and mobile so important? [Because] it really should not matter what device members choose to interact with you." Stephen Bohanon, Alkami.
Enterprise mobility challenges and opportunitesAlgarytm
Organizations need to understand the challenges and opportunities involved in adopting enterprise mobility. This presentation provides a clear idea on the challenges an organization must overcome when implementing mobile apps. By learning about opportunities, managers can get funding easily and extract the full value of mobile solutions. This presentation is applicable to SAP ERP customers, Oracle EBS customers of any size. For more information, please contact Algarytm's Mobile advisory team at rajp@algarytm.com
Enterprise mobility challenges and opportunitesAlgarytm
Mobile is the new desktop. The presentation covers the following What makes mobile more complex than web development? Challenges & Opportunities with Enterprise Mobile Enablement. For more information contact us at sales@algarytm.com
Transforming Web Business to a Mobile Business - Presentation by Sirish KosarajuRapidValue
How to transform your web business to mobile business. A presentation by Sirish Kosaraju, Co-Founder & COO at RapidValue Solutions. This presentations address the following topics:
1. Why Mobile?
2. How is Mobile Different from Web?
3. Technology Considerations when moving to Mobile
4. Business Considerations when moving to Mobile
5. Summary
Mobile Enterprise Application Platform: A solution to myriad challenges in en...[x]cube LABS
Our whitepaper on MEAP provides an overview of the mobile enterprise application platforms, challenges and benefits of MEAP, compares it to other alternate solutions and answers why and when MEAP can be an ideal solution in enterprise mobility ecosystem.
Hybrid Smart phone application development analysisSandeep Krishna
Describes how to analyze requirement and choose the application development platform for smart phones apps. Suggests approach and platform on prior implementation experience. An Analysis initiated by UST global Malaysia Microsoft Excellence Team.
Promoting your business on mobile devisesPaul Vesely
The latest statistics to help you build a business case to develop your mobile strategy for your business. Understand the pro's and con's of WAP mobile sites v's mobile Apps. See what are the trends in terms of users purchasing behavior broken down by operating system.
Building a mobile app is no easy task, and with all the options out there, picking the right technology is half the battle. This report, released by IQ, illustrates the differences between building a mobile web app and a native app. At the end is a scorecard to help readers decide which approach is right for them. For questions or more information, please contact IQ at newbiz@iqagency.com.
To create the best mobile applications possible we have to look at the design from a user perspective before we start programming a single line of code. And the design process doesn’t stop after the first deployment. When an application has been submitted to a marketplace or appstore we can start monitoring the usage and study the end-user reviews.
The following topics are covered in this slidedeck:
1. Creating awareness on the importance of app strategy and design.
2. What should be happening before we start developing mobile apps?
3. What should be done once the mobile app has been deployed?
4. Wrap up and next steps.
Creating And Generating Effective Conversations In Social Media: How To Drive...Alex Nelson
This presentation\'s focus was on identifying best practices for the design and development of applications for different platforms, explaining how to generate opportunities for public awareness in each, while exploring the relationship with social media to help generate ideas for participants.
Responsive & Adaptive Design: Delivering Websites That Delight Your UsersBBDO
Considering that mobile and tablet users constitute an ever-growing share Internet traffic, designing websites with a mobile-first strategy is crucial to a sites success. This paper considers the two UX design techniques that can bring beautiful web design to the smaller screen.
A "how-to" guide on creating successful websites or Apps. The three elements are (1) Design for User Tasks (2) Design for Flexibility (3) Design for Measurement. The presentation introduces numerous practical methodologies, e.g., The Application Mountain, The Water Mill Development Model, Onion Governance, and the User Task Matrix. Practical examples are taken from work at Scandinavian Airlines, Tryg Insurance, and Maersk.
To maximize the value of mobile devices you need to have Applications which take advantage of the technology, and enable users to use it effectively wherever they are.
"Why is the integration of on-line and mobile so important? [Because] it really should not matter what device members choose to interact with you." Stephen Bohanon, Alkami.
Enterprise mobility challenges and opportunitesAlgarytm
Organizations need to understand the challenges and opportunities involved in adopting enterprise mobility. This presentation provides a clear idea on the challenges an organization must overcome when implementing mobile apps. By learning about opportunities, managers can get funding easily and extract the full value of mobile solutions. This presentation is applicable to SAP ERP customers, Oracle EBS customers of any size. For more information, please contact Algarytm's Mobile advisory team at rajp@algarytm.com
Enterprise mobility challenges and opportunitesAlgarytm
Mobile is the new desktop. The presentation covers the following What makes mobile more complex than web development? Challenges & Opportunities with Enterprise Mobile Enablement. For more information contact us at sales@algarytm.com
Transforming Web Business to a Mobile Business - Presentation by Sirish KosarajuRapidValue
How to transform your web business to mobile business. A presentation by Sirish Kosaraju, Co-Founder & COO at RapidValue Solutions. This presentations address the following topics:
1. Why Mobile?
2. How is Mobile Different from Web?
3. Technology Considerations when moving to Mobile
4. Business Considerations when moving to Mobile
5. Summary
Mobile Enterprise Application Platform: A solution to myriad challenges in en...[x]cube LABS
Our whitepaper on MEAP provides an overview of the mobile enterprise application platforms, challenges and benefits of MEAP, compares it to other alternate solutions and answers why and when MEAP can be an ideal solution in enterprise mobility ecosystem.
Hybrid Smart phone application development analysisSandeep Krishna
Describes how to analyze requirement and choose the application development platform for smart phones apps. Suggests approach and platform on prior implementation experience. An Analysis initiated by UST global Malaysia Microsoft Excellence Team.
Promoting your business on mobile devisesPaul Vesely
The latest statistics to help you build a business case to develop your mobile strategy for your business. Understand the pro's and con's of WAP mobile sites v's mobile Apps. See what are the trends in terms of users purchasing behavior broken down by operating system.
Building a mobile app is no easy task, and with all the options out there, picking the right technology is half the battle. This report, released by IQ, illustrates the differences between building a mobile web app and a native app. At the end is a scorecard to help readers decide which approach is right for them. For questions or more information, please contact IQ at newbiz@iqagency.com.
To create the best mobile applications possible we have to look at the design from a user perspective before we start programming a single line of code. And the design process doesn’t stop after the first deployment. When an application has been submitted to a marketplace or appstore we can start monitoring the usage and study the end-user reviews.
The following topics are covered in this slidedeck:
1. Creating awareness on the importance of app strategy and design.
2. What should be happening before we start developing mobile apps?
3. What should be done once the mobile app has been deployed?
4. Wrap up and next steps.
Creating And Generating Effective Conversations In Social Media: How To Drive...Alex Nelson
This presentation\'s focus was on identifying best practices for the design and development of applications for different platforms, explaining how to generate opportunities for public awareness in each, while exploring the relationship with social media to help generate ideas for participants.
Responsive & Adaptive Design: Delivering Websites That Delight Your UsersBBDO
Considering that mobile and tablet users constitute an ever-growing share Internet traffic, designing websites with a mobile-first strategy is crucial to a sites success. This paper considers the two UX design techniques that can bring beautiful web design to the smaller screen.
A "how-to" guide on creating successful websites or Apps. The three elements are (1) Design for User Tasks (2) Design for Flexibility (3) Design for Measurement. The presentation introduces numerous practical methodologies, e.g., The Application Mountain, The Water Mill Development Model, Onion Governance, and the User Task Matrix. Practical examples are taken from work at Scandinavian Airlines, Tryg Insurance, and Maersk.
To maximize the value of mobile devices you need to have Applications which take advantage of the technology, and enable users to use it effectively wherever they are.
The recent explosion in the popularity of apps has seen more and more people set out to develop their own, and the technology behind them has changed as a result. The big technology companies which easily dominated the market in years past have had to become more competitive in order to keep up sales, while people with limited technical skills have sought out simple design modules to enable them to develop their ideas.
Mobile application development is a term used to denote the act or process by which application software is developed for handheld devices, such as personal digital assistants, enterprise digital assistants or mobile phones.
These applications can be pre-installed on phones during manufacturing platforms, or delivered as web applications using server-side or client-side processing (e.g. JavaScript) to provide an "application-like" experience within a Web browser.
Town-Guide Android Application
Student Name
Submission Date
Cover Letter
This project involved design and requirements gathering for an Android application called Town-guide application. The following is the list of people who engaged in the requirements gathering and the design study:
The Study Team Members
Name
Organization
Role
Asker Jones
City Guide Inc.
Database administrator
Peter Smith
City Guide Inc.
Mobile App Developer
Miss. Jayne Wang
City Guide Inc.
Requirements analyst
Alex Sigh
City Guide Inc.
System Designer
Study Objectives
The general objective of the study is to introduce a new android application for visitors at the end of next month to help lower their travelling costs by 50% and reduce the time for finding places and services to one minute. The project also aims to help visitors find category of services in a region by one click with details such as directions, ratings, costs and security. Through this study, the major deliverables are to gain understanding of the Town-guide system’s requirements and design through analysis of the market and the existing application in the same market.
Executive Summary
The Town-Guide Android app is intended to help users who are majorly visitors in a city to find locations, services and other products. The major objective of the project is to help people adopt to new places. Though there are various applications in the market with a near same purpose, the design and inclusion of features will allow the Town-Guide app have the desired breakthrough in the market. O understand the design and user requirements, it is essential to gather data on the available similar applications, their features and aspects that their users find challenging.
The study team will conduct a system analysis process where the mobile app developers will identify similar applications in the market. Specifically, the team will identify the application that help international visitors find their directions in the local places (Koutroumanis, 2011). The business analysist will identify all the business requirements of these systems and the way the requirements are implemented.
The analysis of the existing system will take one week where the analyst and the application developers will document the existing systems, issues in the current market and possible solutions or system alternatives that will solve the issues. This major method of analysis of the current system will be through peer reviews on the play store. The researchers will develop a list of questions that will help them go through the application reviews of existing customers. These questions and guidelines include the rating of the current applications, security challenges, application features, and application limitations, design of the application and ease-of-use of the application.
The recommendation of the system analysis is that the system is to integrate several functionalities from other system to enhance efficiency and solve the identified pro ...
CommutEaze is a mobile application that intends to make people’s experience of
commuting in buses easier and richer.
Everyday, thousands of people use public bus transport systems in the towns and cities
of India. And everyday, the commute gets a little more tiresome, the buses a little more
crowded and a sense of general well being in the commuters, a little more faded.
We board buses not knowing if we would get a place to sit at any point on the long journey
home, or to work, or on our way to see our loved ones.
CommutEaze aims to help the everyday commuters who battle all odds in order to
transverse distances, great or small, to their destinations.This app will provide commuters
and transport providers with details of bus vacancies and track their positions en route in
real time.
Thriving in the Mobile App Economy: Mobility Market Overview & StrategyCA Technologies
In today’s mobile app economy, providing the best user experience is critical to building customer loyalty. For example, 67% of Australian consumers left a brand because of slow mobile app load time.
In this presentation, Jonathan Lindo, CA Technologies VP of Enterprise Mobility, global expert on software best practices and mobility strategy, shows how you can:
• Accelerate your speed-to-market, gain complete visibility and deliver value to your business with DevOps for Mobile.
• Proactively resolve problems with your mobile applications.
• Deliver a 5-star application experience to your mobile users.
Get a trial of CA Mobile App Analytics (CA MAA) here: http://cainc.to/MY96fo
Location sharing and automatic message sender Android ApplicationKavita Sharma
This is the project report of Android Application(Location sharing and Automatic message sender). This report will help users who wants to develop any location based android application.
The conversation is no longer about mobile web vs mobile app, Android vs iOS, but about how to leverage each device and each platform's individual nuances to create a multi-device, multi-platform product ecosystem.
What does it take to build a successful product and what does a product need in order to be “sticky”? This presentation addresses these questions through the learnings of the past four years of offering inclusion for everywhere, everyone,…and every device at Groupon.
Underlying this is understanding the key behaviors of users on each device. For instance, a mobile website might get a lot of first time users whereas a mobile app might tend to have a more loyal repeat-user base. This means on mobile web finding ways to minimize the effort, be it by eliminating unnecessary logins or distracting functionality, may play an important role.
This presentation will consider the key factors that ensure the success of the device/medium individually and within the larger ecosystem.
Data Flow Analysis, Decision analysis, Process Mapping, among others help us in getting a detailed understanding of the business systems. They also help us in visualizing a software solution.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/welingkarshybridDlp
Vital Skills for Successful Android & iOS Mobile App Developersw2s-solutions
Mobile Application Development is the often heard buzz word that takes the center stage of digital transformation. Millennials need to acquire these technical skills for their survival and career progression. It is considered to be one of the most popular and lucrative careers present before freshers and IT professionals
Similar to Mobile where it Matters - A Strategic Approach to Digital Ecosystems (20)
When designing a digital product or service, resist the urge to start with some fancy new technology - always start the design process with the user and their "User Tasks". Then can you decide, which technology is relevant.
The presentation contains eight cases (from 2010-2023) and introduces the Application Mountain model to use during the design and development process
A basic introduction to the value of working with analytics in Mobile Apps (and elsewhere. A key point is that you must think ahead and design your solution so that it allows optimization and re-use after release without major IT involvement. Cases in the presentation are from Scandinavian Airlines, Tryg Insurance, Maersk, and Apple.
User-Centered Information Architecture for e-commerceSøren Engelbrecht
Practical advice for optimizing online sales tools to increase conversion. (a) How to facilitate "search and browse" (b) How to build advanced sales solutions in the shape of "a Needs Assessment Tool" or "NeAT". Presented at World Information Architecture Day 2016 in Copenhagen
The market for online shopping keeps growing. More and more products move online - even complicated products - and most webshops offer hundreds, or even thousands of products, when you use the search field.
Very often, this huge choice leads to uncertainty amongst users - regardless of their level of knowledge about the product that they are shopping for.
Even though competition amongst online retailers is fierce, most sites do not offer efficient mechanisms to assist users in their decision process.
The Hypothesis behind the present paper is:
"Supporting the decision process by applying a customer mindset to your website will help increase conversion rates"
The presentation is in two parts:
The first part deals with optimizing the already well-known mechanism of sorting and filtering
The second part describes the use of an intelligent Needs Assessment Tool (NeAT) that can guide the customer towards the right product
In both cases, it is demonstrated how you can apply customer thinking to your shop/site in order to increase trust and, hence, increase conversion rates.
Abstract: The present paper addresses how the rising numbers of "connected devices", especially the surge in Smartphone and Tablet use, makes it essential for any company to make very conscious choices about their "digital presence" across devices.
The presentation includes an overview of the very different characteristics of the many types of mobile devices and how they relate to different User Tasks.
The main takeaway from the presentation is a number of "down-to-earth" tools and check-lists that will make it easier to determine the right mix of devices and technologies for your specific users and their specific user tasks. This includes the very common question of Apps vs Mobile sites, as well as thoughts on the mobile web.
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Mobile Devices Change how we Work
The Nokia Era:
Making calls away
from your desk
The Blackberry Era:
Replicating PC
functionality
The Smart Device Era:
New devices, tools, and data
sources. Multi-device behavior.
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The Maersk Mobile Strategy
page 4
Mobile Where it Matters
Governance and Guidance
Think
Mobile
Pin-point the most
important customer
priorities and their
mobile relevance
Measure
Results
Highlight mobile
achievements and
failures to facilitate
taking proper action
Optimize
Distribution
Protect the Brand in
public App stores
and reach internal
users effectively
Maximize Business Value from Mobile Solutions
Think
Mobile
Pin-point the most
important customer
priorities and their
mobile relevance
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Full Benefit Requires Ecosystem Thinking
Mobile devices can filter
information and present
a subset to the user,
depending on context,
e.g., time, location,
activity, or user profile
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Device Characteristics
Laptop Smartphone MicrodeviceDesktop Tablet
Large screen
Stationary
Longer interaction
Complex applications
Fewer daily tasks
Shared between users
Slow start-up
Longer life-time
Content production
Vs.
Small screen
Portable
Shorter interactions
Simple applications
Many daily tasks
Personal
Instant start-up
Shorter life-time
Content consumption
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The Device Matrix (Simplified)
Simple
User Task
Complex
User Task
High interaction
frequency
Low interaction
frequency
Solution: Large Screen
App, e.g., MS Word
Solution: Small screen
App, e.g., Yahoo Weather
Solution: Large Screen
website, e.g., Dell.com
Solution: Small Screen
website, e.g., m.ikea.dk
User Task: Write a
historic novel
User Task: Check, if it will
rain tomorrow
User Task: Buy a tailor-
made computer
User Task: Confirm, that
IKEA is open today
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Further Aspects of Platform Choice
• Quick answer to a simple question ??
• Expected time to solve – short or long ??
• Amount of reading required
• Amount of filling-out to do
• Does the user task fit naturally into a
larger theme ??
• Interaction Frequency: Daily, frequently,
intensive for a short period, rarely ??
• Does the User Task involve (subjectively)
important decisions ??
• Expected number of users
• Relation: Customer, potential customer,
employee ??
Type of User Task Level of User Engagement
• Where will the user typically be ??
• Will he need to move around ??
• Is a rugged device required ??
• Will he have a steady, high-speed Internet
connection – or none at all ??
Physical Setting(s)
• Is device-specific hardware relevant ??
(GPS, camera, webcam, motion sensor,
barcode scanning, RFID, text messaging)
• Is a touch interface convenient or
detrimental to the UX ??
• Are any devices or technologies excluded,
e.g., Java on Tablets ??
Technology
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Case: Music Festival Companion Apps
Customer Perspective Rock Festival Opera Festival
Duration 8 days 9 days
Decision to participate 6 months before – sight unseen 30-0 days before – will search
Extent of engagement A week’s holidays – total cost up
to 1.000 USD
An evening or two – modest cost
Check schedule for something
interesting
Several times daily over 8 days
plus the week(s) before
1-5 times
Check map of site / stages Several times daily over 8 days 0-5 times
Organizer Perspective Rock Festival Opera Festival
Potential number of users 100.000 – primarily younger
people. Everyone participates in
numerous events over 8 days
2-5.000 – clearly older on average
than the rock festival. Most guests
participate in 1-3 events
Data to evaluate the festival Interest in each event, crowd flow Interest in each event
Website & Mobile App Website
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Relevant parts of the system are
available (in a simplified form) on
employee devices via the Intranet
page 11
Ecosystem Strategy: “Mobile Where It Matters”
Global finance system:
A complex mainframe App
used by finance staff
The feature “report
mileage for refund” is
implemented in an App
which measures mileage
based on the GPS
Start Stop
Your distance:
17 km
Confirm & Report
The feature “log hours
for blue-collar workers”
is implemented in an
App, since they have
limited PC access
Leave
Your hours today:
7:30
Confirm & Report
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User Groups and Examples of Key UX Priorities
• Allow configuration of
rules per country or
region without any IT
involvement
• Facilitate extraction
and visualization of
data
• Simplify and automate
approval processes as
much as possible
• Allow visualization of
workforce status and
behaviour – notify in
case of outliers
• Simplify day-to-day
interaction
• Allow a clear overview
of status, e.g., hours
worked and holidays
Administrators Managers Employees
Mobile is
less relevant
Mobile is
highly relevant
Mobile is relevant
for some tasks
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Platforms and the Customer Journey
page 13
• A (fictional) company sells heating systems for energy-optimizing private homes
• Target group is the home-owners, who make the purchase decision
• The heating system can be controlled remotely
Web
Web
App
Web
App
SMS
App
SMS
Pre-sale Purchase Daily use Service
Primary
platform
Secondary
platform
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What is the “Right” Number of Apps ??
1 10 100
• The purpose and relevance of each
App is easily understood by targeted
users (and communicated to peers)
• Each App can be optimised as a tool
for that specific purpose
• Great UX leads to high adoption
rates, maximising business benefits
Running Training Step counter
Soccer Golf Skateboard
In-App
Confusion
App Store
Confusion
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Optimizing the Number of Features per App
Source: Adapted from Magnus Revang, Gartner, 2017
Number of Features
UserExperience
MVP
Key learning: Know when to stop,
when it comes to adding to the
feature set – and then spend your
time optimizing key user tasks
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1. Who are the (targeted) users ??
2. What are the key user tasks ??
3. Which user tasks are relevant to
which users on which devices ??
A User-Centered Approach to the Ecosystem
Feature “X” is relevant on
mobile for a large number
of people, regardless of
their role. A narrow-focus
App makes sense
Persona “3” is a heavy
mobile user in his role,
and needs an App with
a suite of features
Persona “1” works
almost desktop-only
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Example: An Employee App for our HQ
Mission Statement: The “Esplanaden”
App will reduce friction in the everyday
life of HQ employees
Key User Tasks: One of the key user
tasks is to spontaneously find an
available meeting room
Required features: Allow room search
by name/size/AV equipment, and show
my location
Visuals and UI: Create a map in 3D
and sortable room lists
Underlying Technology: Fetch room
availability data from Outlook, use Wi-Fi
access points for positioning
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Case: Maersk Tankers Maintenance App
page 27
Prepare
Work orders are
planned in the
Engine Control Room
Execute
Pick up spare parts,
perform maintenance
and document work
Synchronize
…completed work
orders and spare
parts usage with ERP
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Case: AidCube HomeRehab
page 28
• Dedicated training tool for patients with, e.g.,
”Smoker’s Lungs” or in post-surgery rehab
• Each patient is given a 7” Android tablet for
tracking exercise activity and subjective well-
being at home
• Benefits: Higher activity level, better data for
evaluating progress, reduced cost
• Medical staff use desktop PCs for follow-up
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Summary: Three Ecosystem Foundations
Target Group(s),
Users, and Roles
Processes, User Tasks,
and Environment(s)
Devices and
Technologies
Mobile Apps
(Mobile)
Web Solutions
Legacy Systems
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Thank You
e-mail: Soren.Engelbrecht@maersk.com
Mobile: +45 21 84 00 00
Social: #Maersk
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