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Questions for a mobile strategy
Jaap	Willem	van	de	Plasse
1000’s of various screen sizes
40% of all searches
on google.nl and google.be
40 %
60 %
Facebook Belgium data oct-15
What is the job my app or
mobile website is hired to do?
Put customer first
Give voice to the customer
Give voice to the customer
Customer satisfaction
Give voice to the customer
Customer satisfaction
Be where your customer is
Give voice to the customer
Customer satisfaction
Be where your customer is
Who is my user?
Ways of identifying
1st party data
1st party data
1st party data
1st party data
Analytics Data
2012 vs 2015
2014 vs 2015
1st party data
Analytics Data
User Research
1st party data
Analytics Data
User Research
Existing Users
Intent of user
Intent of user
Intent of user
Intent of user
Empower the user
Connect with user
Connect with user
Mobile only testing
Connect with user
Mobile only testing
Use mobile
technologies
Connect with user
Mobile only testing
Use mobile
technologies
Connect with user
Mobile only testing
Use mobile
technologies
Connect with user
Mobile only testing
Use mobile
technologies
Put customer first
What is the job my app or
mobile website is hired to do?
Watch:
Mobile: It Changes Everything
Follow
@BenedictEvans
Jaap	Willem	van	de	Plasse
Follow
@jaapwillem

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Mobile Marketing Strategies October 2015