2. Mobile
governance
M-governance is a sub-domain of e-governance.
It ensures that electronic services are available to people via
mobile technologies using devices such as mobile phones
9. Mobile
Governance in
India
Mobile Seva Initiative
Aims at mainstreaming mobile governance in India.
The Ministry of Electronics and Information Technology developed and
notified the framework for mobile governance in 2012.
The framework aims to create unique infrastructure as well as application
development ecosystem for m - Governance in the country.
10. Main features of
the framework
Web sites of all Government Departments and Agencies shall be made
mobile-compliant, using the “OneWeb” approach.
Open standards shall be adopted for mobile applications for ensuring the
inter-operability of applications across various operating systems and
devices as per the Government Policy on Open Standards for e-
Governance.
Uniform/ single pre-designated numbers (long and short codes) shall be
used for mobile-based services to ensure convenience.
All Government Departments and Agencies shall develop and deploy
mobile applications for providing all their public services through mobile
devices to the extent feasible on the mobile platform. They shall also
specify the service levels for such services.
Source - http://vikaspedia.in/e-governance/mobile-governance/m-governance-in-india
11. m-GovAppStore
Apps available under following domains :
Agriculture – AgriMarket, Kisan Suvidha, Crop Insurance
Electoral – ECI Apps
Health - mSwasthya
Language
M-learning – C-Reference, Joy of Learning Apps
Social – Sanskriti, Digital India
Source - https://apps.mgov.gov.in/index.jsp
13. Launched on 23 November 2017.
developed by Ministry of Electronics and Information Technology(MeitY)
and National e-Governance Division (NeGD),
At the time of launch the app had 172 services from 36 state and central
government departments and four states
will replace or compliment 1500 apps launched by the government so far
Citizens can access Employees Provident Fund Organization (EPFO) services,
apply for a new permanent account number (PAN), pay bills using BHARAT
Bill Pay, book LPG cylinders etc.
UMANG provides seamless integration with popular customer centric services
likeAadhaar and Digilocker.
It provides a unified approach where you can install one application to avail
multiple government services.
UMANG can be accessed on multiple channels like mobile application, web,
IVR and SMS which can be accessed through smartphones, feature phones,
tablets
Source: https://en.wikipedia.org/wiki/UMANG
17. Challenges for
m-Governance in
India
Cost
Low levels of literacy
Not enough facilities in mobile devices for m-Governance
Trust/security
Data overload
18. Conclusion
In India, m-Governance is still at new stage and still need for more
improvement to get a better m-Governance. GOI should come up with
strategies to overcome the challenges faced by m-Governance.
DigiLocker SMS
India ranks second currently after China (over 700 million there)
Aims at mainstreaming mobile governance in india
Aims to utilize the massive reach of mobile phones
Framework available at - http://meity.gov.in/writereaddata/files/Framework_for_Mobile_Governance.pdf
“One Web” means making, as far as possible, the same information and services available to users, irrespective of the device or the browser they are using. This implies that all Government Web sites should be compliant with mobile devices to enable users of such devices to access the same information and services (to the extent possible) as available, say, over the internet through computers.
The objective of creating the MSDG is to put in place government‐wide shared infrastructure and services to enable rapid development, mainstreaming anddeployment of m-Governance services