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Mobile Analytics
Growth Stack
Manu Fotedar
Presentation Structure
◦ Critical Success Factors – Growth
◦ Growth engine
◦ Key Metrics to Track
◦ Unlocking GA for Mobile
◦ App Distribution
◦ Android ASO
◦ Benchmarking
Critical Success Factors
Design an experience that will work across
devices
Easy sharing capability
Embed the right analytics
App Store Rating + Reviews
App Performance- Testing- Crash Fix- Bugs
Revision
“
• Organic
• Paid
• Referral
• App Stores
ASO
Awareness Share
ActivationDownload
Growth Engine for the APP
Key Metrics to Track
◦App Usage
◦ARPU
◦Retention
◦LTV
◦User Feedback
App Usage
◦Daily Installs
◦Uninstall Rate
◦Active Users
◦Time Spent
◦Active Sessions
Tools to Use:
1. Flurry
2. Google Analytics
3. Apsalar
4. Localytics
ARPU
• Total Revenue/Active Users
Or
• Total Revenue/Total Users
Tip:
Must enable
deep linking +
deferred deep
linking
User Retention
• Loyalty
• Stickiness
• One, Seven, 30 days retention
LTV
(Monthly Revenue per User* Gross
Margin per User) ÷ Monthly Churn Rate
*or use Net Profit
User Experience
◦App Store Ratings & Reviews
◦App Performance on nominal Speed 2G
◦Crash Rate %
◦Bug fixes & quick updates
Unlocking GA
Google Analytics for Mobile offers a comprehensive
list of features that fulfills all the needs of marketers,
product managers & app developers equally
*Install GTM for Mobile SDK & link container to GA
property to unlock all features
Google Analytics Usability
◦Enable app speed in GA
◦App demographics GA
◦Link play store with GA
◦Enable experiments GA
◦Google play referral flow
App Speed GA- see how long different requests
take to load in your app
Once you enable this, you can track the following
◦Average length time to load an action
◦Sum total of time length taken to load all tracked
action
◦Region wise speed under Map overlay
APP DISTRIBUTION
Organic & Paid
Before you begin
◦Research the app stores – create a list, create
Meta, Images, list of competition
◦Get tools for research & monitoring
◦Define your success parameters
Distribution
◦Organic
▫ASO
▫Reviews & Ratings
▫Social Media- Facebook Ads ( Installs +
Engagement)
◦Paid (affiliates)
▫Ad-networks
ASO
◦App Title
◦Description
◦Content & formatting
◦Screenshots + Product Video
◦Reviews
◦Inbound Links
Reviews & Ratings
◦Encourage users to rate you, App Pop Ups
◦Respond to all reviews
◦Avoid negative review – (use Apptentive or
Appsfire)
◦Use tools like rater.localytics.com for ASO
testing
◦Use Submit.co for coverage
1,000,000
Whoa! That’s a big number, aren’t
you proud?
1m users
That’s a lot of People
100%
Total success!
100,000 DAU
And a lot of Active Users, Yes that’s 10% of Users
App Store Submission
Onboarding
Use tools like batch.com/insights to gain insights into
competitor patterns for notification
Go Wide, There are 100 Android App stores
worldwide – Don’t leave any
• Welcome email — get from account
• FB App invites. — for initial burst
Notification Testing
Appsalar
• Collects 3rd Party cookie data , relevant for measure user
behavior on the app
• App attribution platform for more relevant marketing spend.
• Develops customer profile for every user, individual user profile.
Use Cases Appsalar
Marketing
Funnel
Retarget
Engagement
Mobile
Remarketing
Cross
Device
retargeting
Lapsed
Customer
Activation
Customer
Profiling
ANDROID PROJECT - ASO
• 63% of apps are discovered through
app store searches. - Key takeaway do
ASO right !
Main Factors
1. Title
- The keyword placed in the title should
be the one with the heaviest search
traffic
2. Keywords
- Choose Kw with( low competition –
High search rates)
- Use tools for research
Additional Factors
1. Total # of downloads
2. Ratings & Reviews
3. Use of Backlinks
**ASO is a process that needs to be monitored and
constantly tweaked over a period of time
Thanks!
ANY QUESTIONS?
You can find me at
@manuelfotedar - twitter
manu.fotedar@gmail.com

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Mobile analytics stack

  • 2. Presentation Structure ◦ Critical Success Factors – Growth ◦ Growth engine ◦ Key Metrics to Track ◦ Unlocking GA for Mobile ◦ App Distribution ◦ Android ASO ◦ Benchmarking
  • 3. Critical Success Factors Design an experience that will work across devices Easy sharing capability Embed the right analytics App Store Rating + Reviews App Performance- Testing- Crash Fix- Bugs Revision
  • 4. “ • Organic • Paid • Referral • App Stores ASO Awareness Share ActivationDownload Growth Engine for the APP
  • 5. Key Metrics to Track ◦App Usage ◦ARPU ◦Retention ◦LTV ◦User Feedback
  • 6. App Usage ◦Daily Installs ◦Uninstall Rate ◦Active Users ◦Time Spent ◦Active Sessions Tools to Use: 1. Flurry 2. Google Analytics 3. Apsalar 4. Localytics
  • 7. ARPU • Total Revenue/Active Users Or • Total Revenue/Total Users Tip: Must enable deep linking + deferred deep linking User Retention • Loyalty • Stickiness • One, Seven, 30 days retention
  • 8. LTV (Monthly Revenue per User* Gross Margin per User) ÷ Monthly Churn Rate *or use Net Profit
  • 9. User Experience ◦App Store Ratings & Reviews ◦App Performance on nominal Speed 2G ◦Crash Rate % ◦Bug fixes & quick updates
  • 10. Unlocking GA Google Analytics for Mobile offers a comprehensive list of features that fulfills all the needs of marketers, product managers & app developers equally *Install GTM for Mobile SDK & link container to GA property to unlock all features
  • 11. Google Analytics Usability ◦Enable app speed in GA ◦App demographics GA ◦Link play store with GA ◦Enable experiments GA ◦Google play referral flow
  • 12. App Speed GA- see how long different requests take to load in your app Once you enable this, you can track the following ◦Average length time to load an action ◦Sum total of time length taken to load all tracked action ◦Region wise speed under Map overlay
  • 14. Before you begin ◦Research the app stores – create a list, create Meta, Images, list of competition ◦Get tools for research & monitoring ◦Define your success parameters
  • 15. Distribution ◦Organic ▫ASO ▫Reviews & Ratings ▫Social Media- Facebook Ads ( Installs + Engagement) ◦Paid (affiliates) ▫Ad-networks
  • 16. ASO ◦App Title ◦Description ◦Content & formatting ◦Screenshots + Product Video ◦Reviews ◦Inbound Links
  • 17. Reviews & Ratings ◦Encourage users to rate you, App Pop Ups ◦Respond to all reviews ◦Avoid negative review – (use Apptentive or Appsfire) ◦Use tools like rater.localytics.com for ASO testing ◦Use Submit.co for coverage
  • 18. 1,000,000 Whoa! That’s a big number, aren’t you proud?
  • 19. 1m users That’s a lot of People 100% Total success! 100,000 DAU And a lot of Active Users, Yes that’s 10% of Users
  • 20. App Store Submission Onboarding Use tools like batch.com/insights to gain insights into competitor patterns for notification Go Wide, There are 100 Android App stores worldwide – Don’t leave any • Welcome email — get from account • FB App invites. — for initial burst Notification Testing
  • 21. Appsalar • Collects 3rd Party cookie data , relevant for measure user behavior on the app • App attribution platform for more relevant marketing spend. • Develops customer profile for every user, individual user profile. Use Cases Appsalar Marketing Funnel Retarget Engagement Mobile Remarketing Cross Device retargeting Lapsed Customer Activation Customer Profiling
  • 22. ANDROID PROJECT - ASO • 63% of apps are discovered through app store searches. - Key takeaway do ASO right ! Main Factors 1. Title - The keyword placed in the title should be the one with the heaviest search traffic 2. Keywords - Choose Kw with( low competition – High search rates) - Use tools for research Additional Factors 1. Total # of downloads 2. Ratings & Reviews 3. Use of Backlinks **ASO is a process that needs to be monitored and constantly tweaked over a period of time
  • 23. Thanks! ANY QUESTIONS? You can find me at @manuelfotedar - twitter manu.fotedar@gmail.com