The State Bank of India (SBI) is India's largest bank by assets and customers. In 2002, SBI began implementing a centralized core banking system across its branches to remain competitive with private sector banks. SBI selected Tata Consultancy Services to customize software and implement the new system across 3,300 branches, later expanding to all 14,600+ SBI branches. The project achieved SBI's goals of offering a full range of products and services across its large branch network.
2. Founded in 1806
India’s largest commercial bank
9000 branches
205000 employees in over 32 countries
Share value of rs 2300
Last quarter net profit rs 2500 cr
EPS of rs 43
3. The State Bank of India (SBI), the largest and
oldest bank in India.
computerized its branches in the 1990s, but
it was losing market share to private-sector
banks that had implemented more modern
centralized core processing systems.
To remain competitive with its private-sector
counterparts, in 2002, SBI began the largest
implementation of a centralized core system
ever undertaken in the banking industry.
The State Bank of India selected Tata
Consultancy Services to customize the
software, implement the new core system,
and provide ongoing operational support for
its centralized information technology.
4. • Although SBI initially planned to convert only
3,300 of its branches, it was so successful that it
expanded the project to include all of the more
than 14,600 SBI and affiliate bank branches.
• The State Bank of India has achieved its goal of
offering its full range of products and services
to all its branches and customers, spreading
economic growth to rural areas and providing
financial inclusion for all of India's citizens
5. 24 hours banking,7 days a week.
Anywhere banking
Introduction of new delivery channels, ATMs,
Internet banking etc..
Efficiency in operation.
Strengthening DSS,EIS etc and improve in the
strategic areas like Trade Finance,Treasury.etc
6. The solution chosen by the SBI after due evaluation
and keeping the above objectives in mind was a
Core banking solution of Financial Network
Services like in Australia, where it had already
successfully implemented diverse centralized
environment.
SBI had chosen TCS Limited ,the largest software
and service company in the country, to customize
the product to their needs and also to undertake
pilot implementation.
7. Teams have been formed by the vendors as well as
the Bank, which define the product specific
functionalities and customize the software to meet
the needs of the bank.
Along side ,where ever considered expedient and
in the interest of customers ,appropriate re-
engineering of present systems and procedures and
process will be brought about to exploit full
potential of the package.
8. TCS provides Software to SBI to implement centralizd
trade finance system.
Strategic Information Technology Limited(³SIT´)
Portfolio Plus 2007 for SBI Canada.
Nucleus Software’s Cash@WillTM.
SBI implements 3i Infotech’s Anti Money Laundering
Solution.
SAP ERP to integrate HCM processes.
CRM process.
9. TPS(Transactional Process System) isthe one
to record all regular activities(daily, weekly ,
monthly or yearly).Usually TPS records and
CRM are inputto the MIS.
MIS(Management Information System)is help
to middle level management totake
appropriate decisions based onprior data.
10. Core Banking Solution is more than just a
transaction processing system. It provides
updated data for generating various reports
for Management Information System (MIS),
and will facilitate Decision Support System
(DSS) and Executive Information System
(EIS). As data is located on CDC, branches
and administrative offices can concurrently
avail updated data when required
11. SBI operating 100 million accounts, more than
11,000 rural and urban
branches with 9000 ATMs.
Operating system server: HP UNIX
Applications Server: 2*32 HP 9000 Superdome
RDBMS Database server: Oracle
Database server: 2*32 HP itanium core integrity
server
Real time transaction rate 1577 transaction/sec
Month end Batch processing of loans 1 hour 05
min
Month end Batch processing of Deposit 2 hour 27
min
12. SBI had undertaken a massive
computerization effort in the 1990s.
computerization improved the efficiency and
accuracy of the branches
In 2002, bank management approved the
KPMG recommended strategy for a new IT
environment.
This effort would encompass the largest
3,300 branches of the bank that were
located in city and suburban areas.