This document discusses user collaboration to develop tools for universal web design. It proposes a user testing tool (UTT) to test websites for accessibility alongside an existing automated checker. The UTT would use crowd-sourcing to have many users test websites and provide feedback on barriers and solutions. Test results would be linked to a frequently asked questions database on accessibility. An open-source, collaborative approach is advocated to continuously improve the tools and accessibility of websites through multiple testing cycles with user input.

1. User collaboration to
develop and deploy tools
for universal design
Mikael H Snaprud
Tingtun AS, ans UiA
Verdiktkonferansen 2013-10-16

2. Content
●
The web accessibility checker from eGovMon
●
A User testing tool (UTT) to be created
●
Collaboration approaches
●
Design of user interface functionality and appearance
●
Report interpretation and WCAG context
●
Report results – how to fix
●
Crowd sourcing
●
Open sourcce software for collaboration

3. Application releases based
on user testing outcomes
Application
Quality
Application
Versions

4. Universal Design
people and devices
Source: http://www.hi.se/
●
●
●
Open Standards: competition based on merits for users
WCAG W3C, Diskriminerings og tilgjengelighetsloven
Proposed European directive on accessible web sites

5. Score presentation

8. The Conference program

9. Code to fix

10. Cycles to improve web quality
No 1
No 2
No 3
…
Barrier removal
Annual
Benchmark
FAQ
UTT with
eGovMon
+ user test
Reports
Web sites
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11. Combination of automated and user testing
Comments
Pass
Fail
Barrier removal
UTT
eGovMon
checker
To be
User testing
verified
Pass/Fail
Tests
run by
person
Web sites
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12. Proposed User Testing Tool (UTT)
●
●
●
●
No browser plug-in
Users running the UTT
No server side
code injection
Tool for crowdsourcing
EIII component based on
IT Funk pilot
No Software to be
installed

13. Crowd sourcing aspects
●
●
Ongoing Norwegian standardisation on user
participation for UD in ICT: SN/K 546.
Representative crowd: cut-off criteria
●
●
Disabilities, devices, browsers, AT, configuration
etc.
Converging test results: cut-off criteria
●
Multiple tests of given element
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14. FAQ for eAccessibility
FAQ covering
UTT users manual
●HTML elements descriptions
●How to remove barriers for a given CMS
●
Manual
entries
Collected sources
Periodic harvesting
W3C
RNIB
Monitor changes
Allybuzz
More
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15. FAQ service
●
●
●
Main source to get eAccessibility answers
Collect new questions and post on web and to
network to add new FAQ record
Link UTT test results to FAQ records
●
●
●
How to remove a barrier on a given CMS.
What did other users do to fix this
Upgrades, patches, configurations etc.
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16. ●
Automated checker of web accessibility: http://accessibility.tingtun.no/
●
A crowd sourcing solution for web accessibility: UTT.tingtun.no
●
Tingtun AS Norway (co-ordinator)
Stichting Bartimeus accessibility The Netherlands
Evangelische Stiftung Volmarstein / Forschungsinstitut Technologie und Behinderung Germany
Coöperatie Kwaliteits Instituut ederlandse Gemeenten (KING) The Netherlands
Diane Alarcon Kim Andreasson advisory Aktiebolag Sweden
Agenzia per l'Italia Digitale Italy
Seniornett Norge Norway
Thjodskra Islands Iceland
Kommunenes Sentralforbund ANS (KommIT (KS)) Norway
Directorate-General for Central Government Organisation (DGOBR) The Netherlands
●
2013-2015
●
eiii.eu
Project no. 609667 supported by the Seventh Framework Programme

17. Summary
●
User collaboration has been crucial for
●
●
●
Checker tool User Interface design
Quality assurance of tool and reported results
User colaboration expected value for
●
Data collection on barriers
●
Remedy collection
●
Further sources collection
17

18. Contact
www.tingtun.no
Mikael.snaprud@uia.no