Michael Davis has over 20 years of experience in customer service, dispatching, and case management. He has held positions as an overnight dispatcher and supervisor for several locksmith and towing companies, handling inbound calls, dispatching drivers, and tracking orders. Davis also has experience in accounts management, sales, surveys, and case management for social services programs. He attended Eastern Shore Community College from 1986-1987 and Passaic County Community College from 1990-1991.