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Mobile Strategies
This is a test slide. There’s really
nothing to see here. Please enjoy a pleasant
conversation about the weather in Indianapolis with the
  nice person next to you. Remember, don’t think of an elephant.
                                                     Thank you.
Mobile Strategies
Modern Healthcare’s digital
    delivery methodology
The Way We Were


  Content




                                            Print

                  Gonzo Schexnayder / Modern Healthcare / Crain Communications
The Other Container


  Content




                                            Print

                  Gonzo Schexnayder / Modern Healthcare / Crain Communications
Containers


  Content




             Gonzo Schexnayder / Modern Healthcare / Crain Communications
Systems


  Content




            Gonzo Schexnayder / Modern Healthcare / Crain Communications
Devices


  Content




            Gonzo Schexnayder / Modern Healthcare / Crain Communications
Tomorrow


  Content




            Gonzo Schexnayder / Modern Healthcare / Crain Communications
Day After Tomorrow


  Content




                     Gonzo Schexnayder / Modern Healthcare / Crain Communications
Choices




          Gonzo Schexnayder / Modern Healthcare / Crain Communications
Who Moved My Cheese
  “The longer users use the web, the
    greater the acceleration of the
    disruption they create.”
  - “The Evolving User Paradigm,” Terry Heaton, AR&D,
      Thepomoblog.com, June 19, 2010



                               “An anthropological introducton
                               to YouTube” - Michael Wesch



                                   Gonzo Schexnayder / Modern Healthcare / Crain Communications
Confusion
                     “…the Google”




                        “Is our publishers
  “…the internets”          learning?”
                           Gonzo Schexnayder / Modern Healthcare / Crain Communications
AP Research




              Gonzo Schexnayder / Modern Healthcare / Crain Communications
Ethnography   Spring 2007
              Six cities
              18
              Diaries
              Home visits




              Gonzo Schexnayder / Modern Healthcare / Crain Communications
Insights
                            Depth
                             Design new ways to see the news and
                             new ways to find it.


   News Fatigue and Balance
    Make deep, relevant stories more accessible, reduce duplication
    and bring closure.


                    Social Currency
                       Continuously fine-tune the process to
                       make the news valuable to new readers.
                                       Gonzo Schexnayder / Modern Healthcare / Crain Communications
Deer with Guns

             “The deer now have
               guns. What do you do
               when the deer have
               guns? Get into the
               ammunition business.”
             - Gordon Borrell, Borrell Associates



                       Gonzo Schexnayder / Modern Healthcare / Crain Communications
New Model for News
                 June 2008
                 Many Entry Points
                 Connect the News
                 “1-2-3 Filing”
                 Alert, Story, Depth
                 Not your father’s
                  inverted pyramid

                  Gonzo Schexnayder / Modern Healthcare / Crain Communications
Model for Communication

                     Summer 2009
                     24
                     Ads are Good
                     “0-1-2-3-4”
                     0 = Social
                     4 = Promise

                 Gonzo Schexnayder / Modern Healthcare / Crain Communications
AP 2.0




         Gonzo Schexnayder / Modern Healthcare / Crain Communications
Modern Healthcare

                1976
                70,000
                C-Suite
                30
                24 in ‘09


                    Gonzo Schexnayder / Modern Healthcare / Crain Communications
ModernHealthcare.com
                     1998
                     246k / 75k
                     511k / 140k
                     No big changes
                     More paywall
                     Better navigation
                     Better linking
                     Better SEO
                 Gonzo Schexnayder / Modern Healthcare / Crain Communications
A Little Help




                Gonzo Schexnayder / Modern Healthcare / Crain Communications
MH Content Growth
                        Print & Web
                        plus
                        Video
                        Digital Editions
                        Webinars
                        Social Networks
                        Kindle
                        Mobile
                    Gonzo Schexnayder / Modern Healthcare / Crain Communications
Focus

 “Why are we wetting ourselves over a
   million iPads when there are 140 million
   web-enabled phones out there.”

   - Prescott Shibles, CEO, Vital Business Media,
   “Revenue Drivers for 2010,” ABM NY Regional
   Program


                               Gonzo Schexnayder / Modern Healthcare / Crain Communications
Motivators




             Gonzo Schexnayder / Modern Healthcare / Crain Communications
MH Mobile
            9/09: 600
            Web-only News
            Auto-detect
            Web registration
            Print, Newsmakers
            5/10: 2600
            iPhone: 2200

              Gonzo Schexnayder / Modern Healthcare / Crain Communications
Mobile Strategy

Mobile Strategy =               Strategy
                                   CMS
                                       Clean
                                    RSS
                                  SEO
                               Device Agnostic
                    Gonzo Schexnayder / Modern Healthcare / Crain Communications
Social Media




               Gonzo Schexnayder / Modern Healthcare / Crain Communications
Kindle 2

           Model-T
           2 Million
           700
           30/70
           RSS Feed
           Weekly

            Gonzo Schexnayder / Modern Healthcare / Crain Communications
Why Kindle

             Brand Extension
             Loyal Audience
             Supplemental Subs
             Free Wireless
             Single Function
             $189 on 6/21

              Gonzo Schexnayder / Modern Healthcare / Crain Communications
E-Readers



                                            40+
                                            ePub
                                            6.6
                                            $99

            Gonzo Schexnayder / Modern Healthcare / Crain Communications
iPad
       Transformative
       iKid
       3 Million iPads
       Non-proprietary
       Safari
       100 Million iOS
       B2C vs. B2B

       Gonzo Schexnayder / Modern Healthcare / Crain Communications
iP Apps
          "I wouldn't run headlong into apps.
          .... It's like having a child. It
          requires constant effort. Build a
          better mobile website. You don't
          have to build for certain platforms.
          …180k [apps] in iTunes store.
          140k don't know what they got
          themselves into."
          - Dave @ Mojiva.com

                       Gonzo Schexnayder / Modern Healthcare / Crain Communications
What do my readers want?

                              Analytics
                              VOC
                              Surveys
                              Research




                  Gonzo Schexnayder / Modern Healthcare / Crain Communications
The Way We ARE

            It’s what we do
  Content
            It’s our USP
            It’s what readers want
            …everywhere
            …including in print.

                  Gonzo Schexnayder / Modern Healthcare / Crain Communications
Going Forward


  Content

            BFF




                  Gonzo Schexnayder / Modern Healthcare / Crain Communications
Container Agnostic
“We need to create it in a way and edit it in a
  way that we can pump it out to the people
  who can consume it in a way that makes
  sense and where we don’t have to do it
  differently for each different device.”

- Daniel Bernard, Chief Product Officer, WSJ,
  June 17, 2010 interview in BtoB
                             Gonzo Schexnayder / Modern Healthcare / Crain Communications
Thank you
  Contact
    Gonzo Schexnayder
    Online General Manager
    Modern Healthcare
    312-649-5421
    gschexnayder@modernhealthcare.com


          AP’s Ethnography Study
              http://www.ap.org/newmodel.pdf
              http://www.NewCommunicationModel.org/


                                Gonzo Schexnayder / Modern Healthcare / Crain Communications

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"Mobile Strategies" presentation at AABP's Summer Conference, June 25/26, 2010, in Indianapolis

  • 1. Mobile Strategies This is a test slide. There’s really nothing to see here. Please enjoy a pleasant conversation about the weather in Indianapolis with the nice person next to you. Remember, don’t think of an elephant. Thank you.
  • 2. Mobile Strategies Modern Healthcare’s digital delivery methodology
  • 3. The Way We Were Content Print Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 4. The Other Container Content Print Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 5. Containers Content Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 6. Systems Content Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 7. Devices Content Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 8. Tomorrow Content Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 9. Day After Tomorrow Content Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 10. Choices Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 11. Who Moved My Cheese “The longer users use the web, the greater the acceleration of the disruption they create.” - “The Evolving User Paradigm,” Terry Heaton, AR&D, Thepomoblog.com, June 19, 2010 “An anthropological introducton to YouTube” - Michael Wesch Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 12. Confusion “…the Google” “Is our publishers “…the internets” learning?” Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 13. AP Research Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 14. Ethnography Spring 2007 Six cities 18 Diaries Home visits Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 15. Insights Depth Design new ways to see the news and new ways to find it. News Fatigue and Balance Make deep, relevant stories more accessible, reduce duplication and bring closure. Social Currency Continuously fine-tune the process to make the news valuable to new readers. Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 16. Deer with Guns “The deer now have guns. What do you do when the deer have guns? Get into the ammunition business.” - Gordon Borrell, Borrell Associates Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 17. New Model for News June 2008 Many Entry Points Connect the News “1-2-3 Filing” Alert, Story, Depth Not your father’s inverted pyramid Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 18. Model for Communication Summer 2009 24 Ads are Good “0-1-2-3-4” 0 = Social 4 = Promise Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 19. AP 2.0 Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 20. Modern Healthcare 1976 70,000 C-Suite 30 24 in ‘09 Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 21. ModernHealthcare.com 1998 246k / 75k 511k / 140k No big changes More paywall Better navigation Better linking Better SEO Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 22. A Little Help Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 23. MH Content Growth Print & Web plus Video Digital Editions Webinars Social Networks Kindle Mobile Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 24. Focus “Why are we wetting ourselves over a million iPads when there are 140 million web-enabled phones out there.” - Prescott Shibles, CEO, Vital Business Media, “Revenue Drivers for 2010,” ABM NY Regional Program Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 25. Motivators Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 26. MH Mobile 9/09: 600 Web-only News Auto-detect Web registration Print, Newsmakers 5/10: 2600 iPhone: 2200 Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 27. Mobile Strategy Mobile Strategy = Strategy CMS Clean RSS SEO Device Agnostic Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 28. Social Media Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 29. Kindle 2 Model-T 2 Million 700 30/70 RSS Feed Weekly Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 30. Why Kindle Brand Extension Loyal Audience Supplemental Subs Free Wireless Single Function $189 on 6/21 Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 31. E-Readers 40+ ePub 6.6 $99 Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 32. iPad Transformative iKid 3 Million iPads Non-proprietary Safari 100 Million iOS B2C vs. B2B Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 33. iP Apps "I wouldn't run headlong into apps. .... It's like having a child. It requires constant effort. Build a better mobile website. You don't have to build for certain platforms. …180k [apps] in iTunes store. 140k don't know what they got themselves into." - Dave @ Mojiva.com Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 34. What do my readers want? Analytics VOC Surveys Research Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 35. The Way We ARE It’s what we do Content It’s our USP It’s what readers want …everywhere …including in print. Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 36. Going Forward Content BFF Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 37. Container Agnostic “We need to create it in a way and edit it in a way that we can pump it out to the people who can consume it in a way that makes sense and where we don’t have to do it differently for each different device.” - Daniel Bernard, Chief Product Officer, WSJ, June 17, 2010 interview in BtoB Gonzo Schexnayder / Modern Healthcare / Crain Communications
  • 38. Thank you Contact Gonzo Schexnayder Online General Manager Modern Healthcare 312-649-5421 gschexnayder@modernhealthcare.com AP’s Ethnography Study http://www.ap.org/newmodel.pdf http://www.NewCommunicationModel.org/ Gonzo Schexnayder / Modern Healthcare / Crain Communications