This document provides an overview of management concepts including definitions, key concepts, levels, skills, roles, trends and challenges. It defines management as the process of using organizational resources to achieve goals through planning, organizing, leading and controlling. It describes management levels as first-line, middle and top managers. Key skills are conceptual, human and technical. Roles include interpersonal, informational and decisional. Trends incorporate empowerment and self-managed teams. Challenges involve globalization, ethics, diversity and technology.
What Is Hr Strategic Objective, Its Indicator And How To Monior It For Organi...SCS universal
siddhartha consultancy services
www.scsuniversal.com
HR Consulting
Competency Mapping
Assessment Center
Mentoring
Performance Evaluation and Linking
with Reward Systems
Designing HR Processes
HR Outsourcing
Training Need Analysis
Training Evaluation
Psychometric Testing
Personality Profiling
Individual, Team and Organizational Tests
Organizational Survey
Recruitment for National and Overseas
Skills and Competency based selection
Competency Assessment for short listed candidates to fulfill the exact needs of jobs
Training Programmes at SCS
Managerial Skills
Communication Skills
Presentation Skills
Team Building
Leadership
Emotional intelligence
Time and Task Management
Creativity and Problem Solving
Analytical Thinking and Decision Making
Soft skill training for management trainees
Stress Management
HR for Line Managers
Interviewing Skills
Mentoring and Coaching
Counseling
Competency Mapping
Psychometric Testing
ISO 9001 /- Quality Management System
ISO 14001 - /Environment Management System
OHSAS 18001 - /Occupational Health & Safety
ISO 22000 / HACCP / BRC - /Food Safety Management
ISO 27001 - /Information security Management System
Software Management , Risk Assessment/ Design Management, Audit Services
10 Things HR Can Do to Help Align an Organization’s GoalsHuman Capital Media
Establishing clear and measureable goals for all employees in an organization is among the top 10 practices that drive business impact, according to research firm Bersin & Associates.
Join us for this event — SumTotal's Director of Product Marketing will help you look beyond performance management technology to get the most out of both your people and your performance solution. Discover 10 steps that can save you time and expense as you work to drive better organizational alignment. In this webinar you’ll learn:
• The 10 most important things to consider before you embark on a goal alignment project
• How to position HR in the process, and what role HR professionals should play
• Best practices for avoiding common pitfalls, such as planning a multitiered rollout to help goals work their way down an organization
• The role that integrated talent management technology can play
HR Strategy - How to develop and deploy your hrm strategy - a manual for HR ...Anne Van de Catsye
Is your organization in need of a long term strategy for managing HR? Does your CEO challenge you to come up with HR plans that are aligned with the business plans? Do you have a strong strategic HR plan in your head but little time and no standard templates to turn this plan into a formal HR Strategy Document?
Having a clearly defined Strategic HR Plan helps you to become a strategic HR Business Partner, and will increase your credibility with Senior Management.
It will also help you to follow up on defined HR actions and report on progress in a highly professional way.
This manual explains in detail the 4 major steps to execute when defining and implementing your own HRM Strategy. You can use this manual as a guide during your projects, or as a development tool for your team.
Content within this Guide:
1. The Theory : Introducing the Concept & ModelWhat is Strategic HRM?
2. The Practice : A roadmap for creating your HRM StrategyHow to develop your HRM Strategy?
3. The Experience : Sharing experiencesHow to be successful?
What Is Hr Strategic Objective, Its Indicator And How To Monior It For Organi...SCS universal
siddhartha consultancy services
www.scsuniversal.com
HR Consulting
Competency Mapping
Assessment Center
Mentoring
Performance Evaluation and Linking
with Reward Systems
Designing HR Processes
HR Outsourcing
Training Need Analysis
Training Evaluation
Psychometric Testing
Personality Profiling
Individual, Team and Organizational Tests
Organizational Survey
Recruitment for National and Overseas
Skills and Competency based selection
Competency Assessment for short listed candidates to fulfill the exact needs of jobs
Training Programmes at SCS
Managerial Skills
Communication Skills
Presentation Skills
Team Building
Leadership
Emotional intelligence
Time and Task Management
Creativity and Problem Solving
Analytical Thinking and Decision Making
Soft skill training for management trainees
Stress Management
HR for Line Managers
Interviewing Skills
Mentoring and Coaching
Counseling
Competency Mapping
Psychometric Testing
ISO 9001 /- Quality Management System
ISO 14001 - /Environment Management System
OHSAS 18001 - /Occupational Health & Safety
ISO 22000 / HACCP / BRC - /Food Safety Management
ISO 27001 - /Information security Management System
Software Management , Risk Assessment/ Design Management, Audit Services
10 Things HR Can Do to Help Align an Organization’s GoalsHuman Capital Media
Establishing clear and measureable goals for all employees in an organization is among the top 10 practices that drive business impact, according to research firm Bersin & Associates.
Join us for this event — SumTotal's Director of Product Marketing will help you look beyond performance management technology to get the most out of both your people and your performance solution. Discover 10 steps that can save you time and expense as you work to drive better organizational alignment. In this webinar you’ll learn:
• The 10 most important things to consider before you embark on a goal alignment project
• How to position HR in the process, and what role HR professionals should play
• Best practices for avoiding common pitfalls, such as planning a multitiered rollout to help goals work their way down an organization
• The role that integrated talent management technology can play
HR Strategy - How to develop and deploy your hrm strategy - a manual for HR ...Anne Van de Catsye
Is your organization in need of a long term strategy for managing HR? Does your CEO challenge you to come up with HR plans that are aligned with the business plans? Do you have a strong strategic HR plan in your head but little time and no standard templates to turn this plan into a formal HR Strategy Document?
Having a clearly defined Strategic HR Plan helps you to become a strategic HR Business Partner, and will increase your credibility with Senior Management.
It will also help you to follow up on defined HR actions and report on progress in a highly professional way.
This manual explains in detail the 4 major steps to execute when defining and implementing your own HRM Strategy. You can use this manual as a guide during your projects, or as a development tool for your team.
Content within this Guide:
1. The Theory : Introducing the Concept & ModelWhat is Strategic HRM?
2. The Practice : A roadmap for creating your HRM StrategyHow to develop your HRM Strategy?
3. The Experience : Sharing experiencesHow to be successful?
Prepared By Md Zeeshan Rahmani
Master's in Hospital Adminstration
1st Semester 2016
Genesis Institute of Management & Technology
West Bengal University of Health & Science
Session 2016-18
Human Resoruce - Training and development (GSK Glaxosmithkline India)←ครђเรђ Batra
It is basically a Training and Development report in which the critical analysis has been done and the methods used in the GSK GlaxoSmithKline and the survey questions
Definition of strategy - strategic human resource managementmanumelwin
Strategy is about deciding where you want to go and how you mean to get there.
A strategy is a declaration of intent: ‘This is what we want to do and this is how we intend to do it.’
Strategic role of Human Resource ManagementISAAC Jayant
The role of Human Resource Management has been developing noticeably in recent years. Earlier human resource as the personal department performing administrative duties like record keeping, file maintenance etc. were all over now.Any organization that continues to utilize its HR function solely to perform these administrative duties doesn't understand the contributions that HR can make an organization’s performance.
EssayCorp has a team of experts who are professionals in the field and are well trained to write assignments for the same.
Our experts work with empathy and meet deadlines,also we understand that the students need their assignments to be authentic and credible. Therefore, our subject matter experts take care of the same.
Visit : https://www.essaycorp.com/Management_Assignment.html
Prepared By Md Zeeshan Rahmani
Master's in Hospital Adminstration
1st Semester 2016
Genesis Institute of Management & Technology
West Bengal University of Health & Science
Session 2016-18
Human Resoruce - Training and development (GSK Glaxosmithkline India)←ครђเรђ Batra
It is basically a Training and Development report in which the critical analysis has been done and the methods used in the GSK GlaxoSmithKline and the survey questions
Definition of strategy - strategic human resource managementmanumelwin
Strategy is about deciding where you want to go and how you mean to get there.
A strategy is a declaration of intent: ‘This is what we want to do and this is how we intend to do it.’
Strategic role of Human Resource ManagementISAAC Jayant
The role of Human Resource Management has been developing noticeably in recent years. Earlier human resource as the personal department performing administrative duties like record keeping, file maintenance etc. were all over now.Any organization that continues to utilize its HR function solely to perform these administrative duties doesn't understand the contributions that HR can make an organization’s performance.
EssayCorp has a team of experts who are professionals in the field and are well trained to write assignments for the same.
Our experts work with empathy and meet deadlines,also we understand that the students need their assignments to be authentic and credible. Therefore, our subject matter experts take care of the same.
Visit : https://www.essaycorp.com/Management_Assignment.html
The number one challenge facing fast-growing technology companies is sustainable leadership. The LEADER System and Programme will help you develop authentic leaders with the skills and confidence to grow the business.
CIPD HRBP Conference Evolution as a function the beyond case study of OD & D Kate Rand
This was the case study and presentation for the HRBP CIPD conference on the 27th March. This includes the case study of Beyond and our use of AgileHR and agile methodologies, along with the approach taken toward organisational design and development
NATURE AND SCOPE OF MANAGEMENT
MANAGEMENT AS A SCIENCE , AN ART.
LEVEL OF MANAGEMENT
PROCESS/FUNCTIONS OF MANAGEMENT
F.W.TAYLOR'S SCIENTIFIC MANAGEMENT.
FAYOL'S THEORY OF MANAGEMENT
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
Delivering Micro-Credentials in Technical and Vocational Education and TrainingAG2 Design
Explore how micro-credentials are transforming Technical and Vocational Education and Training (TVET) with this comprehensive slide deck. Discover what micro-credentials are, their importance in TVET, the advantages they offer, and the insights from industry experts. Additionally, learn about the top software applications available for creating and managing micro-credentials. This presentation also includes valuable resources and a discussion on the future of these specialised certifications.
For more detailed information on delivering micro-credentials in TVET, visit this https://tvettrainer.com/delivering-micro-credentials-in-tvet/
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. SHANTO-MARIAM UNIVERSITYSHANTO-MARIAM UNIVERSITY
OFOF
CREATIVE TECHNOLOGYCREATIVE TECHNOLOGY
MGT-101MGT-101
PRESENTATION ON:PRESENTATION ON:
““MANAGEMENTMANAGEMENT””
Submitted to:Submitted to:
Ubeda Shahira SowdaUbeda Shahira Sowda
Lecturer of SMUCTLecturer of SMUCT
2. A C K N O W L E D G E M EA C K N O W L E D G E M E
N TN T
We are grateful to our honourable teacher UbedaWe are grateful to our honourable teacher Ubeda
Shahira Sowda, who provide us information andShahira Sowda, who provide us information and
lecture sheet to made this presentation. Thislecture sheet to made this presentation. This
presentation would not have been possiblepresentation would not have been possible
without his lecture and contribution from ourwithout his lecture and contribution from our
faculty.faculty.
At last,we would like to thank Almighty Allah forAt last,we would like to thank Almighty Allah for
giving me knowledge and strength for hardgiving me knowledge and strength for hard
working to do Presentation.working to do Presentation.
Thank you………..Thank you………..
3. Shanto-Mariam UniversityShanto-Mariam University
ofof
creative technologycreative technology
Group members list
Serial
number
Name ID Group
01 Moslim Uddin 111013003 B
02 Pijush
Majumdar
101011328 B
03 Omar Faruk 101011201 B
04 Asaduzzaman
Raju
101011503 B
4. Aim:Aim:
Our aim is to achieve some particular knowledge and also to knowOur aim is to achieve some particular knowledge and also to know
“how to reach to the aim by using Management.“how to reach to the aim by using Management.
Objectives:Objectives:
Object refers to “how to reach to the aim?” andObject refers to “how to reach to the aim?” and
“What to do to reach to aim.” To complete the“What to do to reach to aim.” To complete the
aim successfully objectives play a vital role. Weaim successfully objectives play a vital role. We
have to determine what to do to reach to the aim.have to determine what to do to reach to the aim.
A success may come when the objectives isA success may come when the objectives is
completely done.completely done.
To reach to a successful aim some importantTo reach to a successful aim some important
requirement is needed that are as follows.requirement is needed that are as follows.
5. What to do to reach to the aim and how toWhat to do to reach to the aim and how to
reach the aim by using Management.reach the aim by using Management.
Making a strong aim.Making a strong aim.
By working together a group of people may reach to the aim.By working together a group of people may reach to the aim.
Objectively assess your current processes against industry-Objectively assess your current processes against industry-
recognized best practices.recognized best practices.
Identify gaps in your project management practices.Identify gaps in your project management practices.
Focus on improvement opportunities to drive your businessFocus on improvement opportunities to drive your business
performance resultsperformance results
Proper management is to establish in the group to reach theProper management is to establish in the group to reach the
expected aim.expected aim.
Actual decision is to take in according to actual time.Actual decision is to take in according to actual time.
Everybody has to thing about the solution when aim is beingEverybody has to thing about the solution when aim is being
destroyed.destroyed.
Thinking about the improvement of the aim.Thinking about the improvement of the aim.
These management points are very important that helps to reach to aThese management points are very important that helps to reach to a
expected aimexpected aim
6. Methodology:Methodology:
Methodology refers to the way by which we can do somethingMethodology refers to the way by which we can do something
by following some management. Each and every aim has toby following some management. Each and every aim has to
complete by maintaining the Management. To complete thecomplete by maintaining the Management. To complete the
objectives at first methodology needs to point out the problemobjectives at first methodology needs to point out the problem
and actual solution of the requirements of the objectives. Ifand actual solution of the requirements of the objectives. If
any major problem is seen in the objectives then an accurateany major problem is seen in the objectives then an accurate
methods may be taken to eliminate the problem. If themethods may be taken to eliminate the problem. If the
objectives is seen accurately and there is no any mistake forobjectives is seen accurately and there is no any mistake for
the expected aim then Management needs to more betterthe expected aim then Management needs to more better
idea that may fulfill the objectives.idea that may fulfill the objectives.
Each and every task has to do according to the plan. ByEach and every task has to do according to the plan. By
focusing an aim each and every task may be done by workingfocusing an aim each and every task may be done by working
together with a group of people and by making a strongtogether with a group of people and by making a strong
management.management.
Participation and mentality to work of the all members of aParticipation and mentality to work of the all members of a
group can also be helpful for the expected aim.group can also be helpful for the expected aim.
7. The way by which we want :The way by which we want :
To achieve the aim of deferments way we need properTo achieve the aim of deferments way we need proper
management.management.
Objectively assess your current processes against industry-Objectively assess your current processes against industry-
recognized best practices.recognized best practices.
Identify gaps in your project management practices.Identify gaps in your project management practices.
Focus on improvement opportunities to drive your businessFocus on improvement opportunities to drive your business
performance resultsperformance results
To make sure the particular statement what we want together.To make sure the particular statement what we want together.
To visit and gather the practical knowledge.To visit and gather the practical knowledge.
All the section of the garments industry is important that weAll the section of the garments industry is important that we
need to visit and know practically.need to visit and know practically.
For a better submission and presentation we also make sureFor a better submission and presentation we also make sure
our courseour course Mgt-101Mgt-101 successfully.successfully.
8. Company Description:
T-shirt retailer & wholesaler carrying 1000's of designs such as
Christian t-shirts, firefighter t-shirts, softball t-shirts etc. Custom t-
shirts available with our t-shirt designer. 100% Satisfaction
Guaranteed. ... Great selection of Wildlife designs printed on t-
shirts, long sleeve t-shirts or sweatshirts. Moose, bear, deer,
eagles, elk, owls etc. Check us out at www.trenzshirts.com
9. Definitions of managementDefinitions of management
Management is the art and science of organizing and directing human
efforts applied to control the forces and utilize the materials of nature
for the benefit of man. —American Society of Mechanical Engineers
To manage is to forecast and to plan, to organize to command, to
coordinate and to control. —Henry Fayol
10. Management Key ConceptsManagement Key Concepts
Organizations:Organizations: People working togetherPeople working together
and coordinating their actions to achieveand coordinating their actions to achieve
specific goals.specific goals.
Goal:Goal: A desired future condition that theA desired future condition that the
organization seeks to achieve.organization seeks to achieve.
Management:Management: The process of usingThe process of using
organizational resources to achieve theorganizational resources to achieve the
organization’s goals by...organization’s goals by...
Planning, Organizing, Leading, andPlanning, Organizing, Leading, and
ControllingControlling
11. Additional Key ConceptsAdditional Key Concepts
Resources are organizational assets andResources are organizational assets and
include:include:
People,People,
Machinery,Machinery,
Raw materials,Raw materials,
Information, skills,Information, skills,
Financial capital.Financial capital.
Managers are the people responsible forManagers are the people responsible for
supervising the use of an organization’ssupervising the use of an organization’s
resources to meet its goals.resources to meet its goals.
12. Scope of managementScope of management
Management is guiding human and physical resources intoManagement is guiding human and physical resources into
dynamic organizational units which attain their objectives todynamic organizational units which attain their objectives to
the satisfaction of those served and with a high degree ofthe satisfaction of those served and with a high degree of
morale and sense of attainment on the part of those renderingmorale and sense of attainment on the part of those rendering
service.service.
Management is a multipurpose organ that manages aManagement is a multipurpose organ that manages a
business and manages Managers and manages workers andbusiness and manages Managers and manages workers and
work in:work in:
Production ManagementProduction Management
Marketing ManagementMarketing Management
Financial ManagementFinancial Management
Personnel ManagementPersonnel Management
13. Management processManagement process
Management as a process has the following implications:Management as a process has the following implications:
(i)(i) Social Process:Social Process: Management involves interactions amongManagement involves interactions among
people. Goals can be achieved only when relations betweenpeople. Goals can be achieved only when relations between
people are productive. Human factor is the most important partpeople are productive. Human factor is the most important part
of the management.of the management.
(ii)(ii) Integrated Process:Integrated Process: Management brings human, physical andManagement brings human, physical and
financial resources together to put into effort. Management alsofinancial resources together to put into effort. Management also
integrates human efforts so as to maintain harmony amongintegrates human efforts so as to maintain harmony among
them.them.
(iii)(iii) Continuous Process:Continuous Process: Management involves continuousManagement involves continuous
identifying and solving problems. It is repeated every now andidentifying and solving problems. It is repeated every now and
then till the goal is achieved.then till the goal is achieved.
(iv)(iv) Interactive process:Interactive process: Managerial functions are contained withinManagerial functions are contained within
each other. For example, when a manager prepares plans, heeach other. For example, when a manager prepares plans, he
is also laying down standards for control.is also laying down standards for control.
14. Management LevelsManagement Levels
Organizations often have 3 levels of managers:Organizations often have 3 levels of managers:
First-line Managers:First-line Managers: responsible for day-to-dayresponsible for day-to-day
operation. They supervise the people performingoperation. They supervise the people performing
the activities required to make the good or service.the activities required to make the good or service.
Middle Managers:Middle Managers: Supervise first-line managers.Supervise first-line managers.
They are also responsible to find the best way toThey are also responsible to find the best way to
use departmental resources to achieve goals.use departmental resources to achieve goals.
Top Managers:Top Managers: Responsible for the performanceResponsible for the performance
of all departments and have cross-departmentalof all departments and have cross-departmental
responsibility. They establish organizational goalsresponsibility. They establish organizational goals
and monitor middle managers.and monitor middle managers.
15. Managerial SkillsManagerial Skills
There are three skill sets that managers need toThere are three skill sets that managers need to
perform effectively.perform effectively.
1.1. Conceptual skills:Conceptual skills: the ability to analyze andthe ability to analyze and
diagnose a situation and find the cause and effect.diagnose a situation and find the cause and effect.
2.2. Human skills:Human skills: the ability to understand, alter,the ability to understand, alter,
lead, and control people’s behavior.lead, and control people’s behavior.
3.3. Technical skills:Technical skills: the job-specific knowledgethe job-specific knowledge
required to perform a task. Common examplesrequired to perform a task. Common examples
include marketing, accounting, and manufacturing.include marketing, accounting, and manufacturing.
All three skills are enhanced through formalAll three skills are enhanced through formal
training, reading, and practicetraining, reading, and practice
16. Managerial RolesManagerial Roles
Roles are directed inside as well as outside the organization.Roles are directed inside as well as outside the organization.
There are 3 broad role categories:There are 3 broad role categories:
Interpersonal RolesInterpersonal Roles
Roles managers assume to coordinate and interact withRoles managers assume to coordinate and interact with
employees and provide direction to the organization.employees and provide direction to the organization.
Informational RolesInformational Roles
Associated with the tasks needed to obtain and transmitAssociated with the tasks needed to obtain and transmit
information for management of the organization.information for management of the organization.
Decisional RolesDecisional Roles
Associated with the methods managers use to plan strategyAssociated with the methods managers use to plan strategy
and utilize resources to achieve goals.and utilize resources to achieve goals.
17. Management TrendsManagement Trends
Empowerment:Empowerment: expand the tasks andexpand the tasks and
responsibilities of workers.responsibilities of workers.
Supervisors might be empowered to makeSupervisors might be empowered to make
some resource allocation decisions.some resource allocation decisions.
Self-managed teams:Self-managed teams: give a group ofgive a group of
employees’ responsibility for supervisingemployees’ responsibility for supervising
their own actions.their own actions.
The team can monitor its members and theThe team can monitor its members and the
quality of the work performed.quality of the work performed.
18. Management ChallengesManagement Challenges
Increasing number of global organizations.Increasing number of global organizations.
Building competitive advantage throughBuilding competitive advantage through
superior efficiency, quality, innovation, andsuperior efficiency, quality, innovation, and
responsiveness.responsiveness.
Increasing performance while remainingIncreasing performance while remaining
ethical managers.ethical managers.
Managing an increasingly diverse workManaging an increasingly diverse work
force.force.
Using new technologiesUsing new technologies
19. ConclutionConclution
Management covers a wide spectrumManagement covers a wide spectrum
of activities that are expected from allof activities that are expected from all
line managers and supervisors wholine managers and supervisors who
have responsibility for managing staff.have responsibility for managing staff.
Management effectively manage theManagement effectively manage the
performance of their team, which areperformance of their team, which are
delivered by both Staff Developersdelivered by both Staff Developers
and Managers from Humanand Managers from Human
Resources.Resources.