MFS activity in Bangladesh 2018

1. ITBL INTERNAL
MFS Activity in Bangladesh
Abdullah AL Qium
Abdullah.qium@gmail.com

2. Channel
Avg. TXN in BDT
(Jan to June)
Avg. TXN in USD
(Jan to June)
Avg. Number of
TXN
(Jan to June)
Ticket Size in BDT
(Jan to June)
Ticket Size in USD
(Jan to June)
ATM 10631 m 132.89 m 1.48 m 7,187.80 89.85
POS 1294 m 16.18 m 0.34 m 3,838.29 47.98
Internet Banking 67 m 0.84 m 0.0038 m 17,790.67 222.38
MFS 312360 m 3904.50 m 178.48 m 1,750.14 21.88
Total 324353 m 4054 m 180 m
ElectronicPaymentAcrossChannel
MFS | Total Electronic Payment Summary

3. Serial
no.
Description 2017 2018
1 No. of Banks Launched the Services 19 18
2 No. of Banks currently providing the Services 18 18
3 No. of agents 9,028,322 8,271,454
4 No. of registered clients in Lac 6,442.73 6,248.87
5 No. of active accounts in Lac 3,005.45 2,582.68
6 No. of total transaction 1,875,640,880 1,866,474,427
7 Total transaction in taka(in crore BDT) 314,661.63 315,253.04
8 No. of daily average transaction 61,805,505 61,391,073
9 Average daily transaction (in cr BDT) 10,366.64 10,369.56
MFS | comparative summary statement of 2017 & 2018

4. Serial
no.
Description 2017 2018
a. Inward Remittance 84.1 218.24
b. Cash In transaction 132,661.28 130,359.86
c. Cash Out Transaction 120,222 119,104.89
d. P2P transaction 47,156.46 48,917.84
e. Salary Disbursement (B2P) 4,599.23 5,511.06
f. Utility Bill Payment (P2B) 2,546.44 2,762.14
g. Merchant Payment 735.6 2,233.36
h. Government Payment 1,113.35 1,564.66
i. Others (NGO) 5,466.52 4,581
MFS | Comparative summary product wise
statement of 2017 & 2018

5. ITBL INTERNAL
MFS Service Provider

6. Type of business MFS
Technology Huwawei
Bank/ Partner Brac Bank
Channel Distribution
Key People Kamal Quadir (CEO)
Services
Cash In, Cash Out, P2P, Payments,
Merchant, Bill payment, Salary
Parent
Ant Financial, Bill & Melinda Gates
Foundation, Money in Motion
LLC, International Finance
Corporation [1],
Website bkash.com
User App Yes
USSD Code *247#
Launched 2011
Current status Active in Market
Type of business MFS
Technology Sybase 365
Bank/ Partner Dutch-Bangla Bank Limited,
Channel Distribution
Key People DMD
Services
Cash In, Cash Out, P2P,
Payments, Merchant, Bill
payment, Salary
Parent DBBL, Sybase 365
Website
https://www.dutchbanglaban
k.com/rocket
User App Yes
USSD Code *322#
Launched 2013
Current status Active in Market
MFS | Service Provider Over View

7. Type of business MFS
Technology Own Development
Bank/Partner Rupali Bank, FSIBL, BCBL, JBL
Channel Distribution
Key People Dr. Shahadat Khan (CEO)
Services
Cash In, Cash Out, P2P,
Payments,Merchant, Bill
payment, Salary, PSP
Parent Progoti Systems Ltd
Website http://surecash.net/
User App Yes
USSD Code *495#
Launched 2014
Current status Active in Market
Type of business DFS
Technology NFC
Bank/Partner Bangladesh Post Office
Channel Distribution & BPO
Key People Tanvir A Mishuk (MD)
Services Cash In, Cash Out, P2P, Payments
Parent
Third Wave Technologies Limited
(TWTL)
Website https://www.nagad.com.bd/
User App Yes
USSD Code *167#
Launched 2018
Current status Active in Market
MFS | Service Provider Over View

8. Type of business MFS
Technology N/A
Bank/ Partner Trust Bank Limited
Channel Distribution
Key People N/A
Services
Cash In, Cash Out, P2P, Payments,
Army Payment & salary
Parent SMG
Website https://www.tblbd.com/t-cash
User App No
USSD Code
Launched 2018
Current status Active in Market
Type of business MFS
Technology NFC
Bank/ Partner Meghna Bank
Channel PD & Distribution
Key People Dr. Kamrul Ahsan (CEO)
Services
Cash In, Cash Out, P2P,
Payments, Merchant, Bill
payment
Parent
Mobility I Tap Pay Bangladesh Ltd.
Mobility One Malaysia
Website http://www.tapnpay.com.bd/
User App Yes
USSD Code N/A
Launched 2016
Current status Active in Market
MFS | Service Provider Over View

9. ITBL INTERNAL
Type of business MFS
Technology Semicon(Pvt) Ltd
Bank/Partner United Commercial Bank
Channel Distribution
Key People Muhammed Ali (MD)
Services
Cash In, Cash Out, P2P, Payments,
Merchant, Bill payment ( DMP, Indian
Visa
Parent United Commercial Bank
Website https://www.ucash.com.bd
User App Upay
USSD Code *268#
Launched 2014
Current status Active in Market
Type of business MFS
Technology SMG
Bank/Partner Mercantile Bank Limited (MBL)
Channel Distribution
Key People said Adil Raihan,(DMD)
Services
Cash In, Cash Out, P2P, Payments,
Merchant, Bill payment ( DPDC)
Parent/ TECHNOLOGY
PLATFORM
Semicon(Pvt) Ltd
Website http://www.mycashmbl.com/
User App Yes
USSD Code *225#
Launched 2014
Current status Active in Market
MFS | Service Provider Over View

10. ITBL INTERNAL
Type of business MFS
Technology N/A
Bank/Partner ONE Bank
Channel Distribution
Key People
AZM Fouz Ullah Chowdhury (In
Charge)
Services
Cash In, Cash Out, P2P, Payments,
Merchant, Bill payment
Parent ONE Bank
Website https://okwallet.com.bd/
User App Yes
USSD Code N/A
Launched 2014
Current status Active in Market
Type of business DFS
Technology N/A
Bank/Partner PSP
Channel Merchant
Key People Mr. Zakaria Swapan (CEO)
Services
Send money, Merchant, Bill
payment , TopUp,
Parent iPay Systems Limited
Website https://www.ipay.com.bd
User App Yes
USSD Code NO
Launched 2017
Current status Active in Market
MFS | Service Provider Over View

11. MFS Service Provider N0. of Agent Agent %
bKash 180,000 22%
Rocket 142,000 17%
SureCash (4 banks) 100,000 12%
Ucash 40,000 5%
My Cash 38,000 5%
t Cash 24,000 3%
Meghna Bank Tap n Pay 10,000 1%
34%
26%
18%
8%
8% 5%
1%
bKash
Rocket
SureCash (4 banks)
Ucash
My Cash
t Cash
MFS | Market share based on Agent point

12. bkash
58%
Roket
17%
Ucash
8%
mCash
8%
Mycash
3%
Others
6%
bkash Roket Ucash mCash Mycash Others
MFS | Market Share
MFS Service
Provider
Share %
bkash 58%
Roket 17%
Ucash 8%
mCash 8%
Mycash 3%
Others 6%

13. Sl No. MBC Bank Involvement Cash In Charge Cash Out Charge Send Money
App Regular
1000
BDT
% App % App Regular
1 bKash Brac Bank N/A Free 18.5 1.85% 17.5 1.75% Free 5
2 Roket Dutch Bangla N/A Free 18 1.80% 18 1.80% 5 5
3 SureCash
Rupali Bank/Dhaka
commerce bank/FSIBL
N/A Free 18 1.80% 18 1.80% 4 4
4 tCash Trust bank limited N/A Free 18 1.80% 18 1.80% 5 5
5 My Cash Mercentile bank limited N/A Free 18 1.80% 17.9 1.79% 5 5
6 Tap & Pay Meghna bank limited N/A Free 18 1.80% N/A 1.80% 5 5
7 U-Cash United Commercial Bank N/A Free 18.5 1.85% 18.5 1.85% free 5
8 Nagod Post Office N/A Free 18 1.80% 18 1.80% 18 5
9 OK Cash One Bank N/A Free 18 1.80% 18 1.80% N/A N/A
MFS | Customer Fee

14. ITBL INTERNAL
MFS | ALL | Transaction Limits
Service Type
Limit Per Txn Daily Limit Monthly Limit
Amount (TK)
Trnx
Count
Amount (TK)
Trnx
Count
Amount (TK)
Cash In 15,000 2 15,000 20 100,000
Cash Out 5,000 2 10,000 10 50,000
Send Money 10,000 n/a 10,000 n/a 25,000

15. ITBL INTERNAL
MFS | NAGAD | Transaction Limits
Service Type
Limit Per Trnx Daily Limit
Amount (TK) Trnx Count Amount (TK)
Cash In 5,000 5 25,000
Cash Out 1,000 5 5,000
Send Money 5,000 5 25,000
Mobile Recharge 1,000 NA NA
Service Type
Limit Per Trnx Daily Limit Monthly Limit
Amount (TK) Trnx Count Amount (TK) Trnx Count Amount (TK)
Cash In 50,000 10 250,000 50 500,000
Cash Out 50,000 10 250,000 50 500,000
Send Money 50,000 50 250,000 150 500,000
Transaction Limit for Limited Profile
Transaction Limit for Full Profile
Note: 3 days to change from limited profile to full profile

16. Sl No. MFS Bank Involvement Distributor Agent
Send
Money
Provider On BDT-1,000 CI % CO % CI % CO % App/Reg
1 bKash Brac Bank 1.45 0.15% 1.45 0.15% 4.10 0.41% 4.10 0.41% Free/5
2 Roket Dutch Bangla 1.45 0.15% 1.45 0.15% 4.20 0.42% 4.20 0.42% 5.00
3 SureCash Rupali Bank/BCBL/FSIBL 1.75 0.18% 1.75 0.18% 4.17 0.42% 4.17 0.42% 4.00
4 T Cash Trust bank limited 1.60 0.16% 1.60 0.16% 4.50 0.45% 4.50 0.45% 5.00
5 My Cash Mercentile bank limited 1.80 0.18% 1.80 0.18% 4.49 0.45% 4.49 0.45% 5.00
6 Tap & Pay Meghna bank limited 2.10 0.21% 2.10 0.21% 5.00 0.50% 5.00 0.50% 5.00
7 U-Cash
United Commercial
Bank
1.70 0.17% 1.70 0.17% 4.50 0.45% 4.50 0.45% Free/5
8 Nagod Post Office 1.65 0.17% 1.65 0.17% 4.25 0.43% 4.25 0.43% 5
9 OK Cash One Bank 0.00 0.00% 0 0.00% 4.10 0.41% 4.10 0.41% N/A
MFS | Channel Commission Structure

17. Sl No
MFS
provider
Bank Involvement
Merchant
Settlement
Time
Bill
Payment
Payment
Collection
School Fees
Payment
KYC
Distributor Agent
1 bKash Brac Bank 1.5% 20.00 0.410% 0.410% 15 50.00
2 Roket Dutch Bangla 1%
Tk.2 to
Tk.20 or 1%
0.45% 0.45% 25 20
3 SureCash Rupali Bank/BCBL/FSIBL 0.17% 0.17% 0.17% 0.17% 10 20
4 T Cash Trust bank limited N/A 0.00 0.417% 0.417% 7.50 20.00
5 My Cash Mercentile bank limited N/A 0.00 0.00 0.00 10.00 25.00
6 Tap & Pay Meghna bank limited 1% 10tk 10tk 10tk 10 20
7 U-Cash United Commercial Bank no 0.45% 0.45% 0.45% N/A N/A
8 Nagod Post Office N/A N/A N/A N/A 20.00 N/A
9 OK Cash One Bank 1% 0 0 0 10 20
MFS | Payment Commission Structure

18. Special Offer for customer

19. bkash also provide interest on the savings in wallet .they
have different interest skims. However, customers can
enjoy up to 4% interest on savings on their bkash wallet.
F 2: Interest Rate of bkash (Interest on Savings, 2017)
To avail the interest the customers have to maintain certain
criteria’s. They are as follows
 Have to maintain an account balance of BDT 1000
throughout a month.
 Have to do minimum 2 transactions in a month
 Have to maintain a day end balance of BDT 1000 etc
After full filling all this criteria’s customers will get interest
based on the average day end balance of particular month.
Balance/Slab Rate%
BDT 1,000 – BDT 5,000.99 1.50%
BDT 5,001 – BDT 15,000.99 2%
BDT 15,001 – BDT 50,000.99 3%
BDT 50,001 and more 4%
MFS | Interest on savings

20. POSM UPDATE

21. MFS | POSM | Festoon

22. MFS | POSM | Shop Banner

23. Shop Identifier
MFS | POSM | Shop Sign

24. POSM Used By bKash

25. AgentAppsManual
Agent FileNew Agent KYCOld
Agent KYCAgreementBook
Agent FileOld
MFS | POSM | bKash

26. AML& CFTAgentBooklet AML& CFTMerchantBooklet
Merchant KYCMerchant KYCAgreement
BIN-Register
Counter-Top
MFS | POSM | bKash

27. Counter-overhead
Counter-Top-Metal- withs-qr
Daily-Call-Book-(TMO)
Digital Banner-4ft x1.25ft
Dangler
Digital Banner-6ft x1.25ft
MFS | POSM | bKash

28. Digital Banner-8ft x1.25ft
Digital-Festoon
DSO-Call-card
New DailyTransaction
Book small (CashIn)
New DailyTransaction
Book small (CashOut)
MFS | POSM | bKash

29. Leaflet - bKash_Pay-Bill_Leaflet (A4)_2_front
Leaflet - bKash_Pay-Bill_Leaflet(A4)_back
Leaflet - PaymentLeaflet
LeafletA4Polli Biddut back
MFS | POSM | bKash

30. Leaflet - PINResetLeaflet
LeafletA4Polli Biddut front
Leaflet for TravelCampaign
Leaflet- PaymentFront
MFS | POSM | bKash

31. Leaflet Healthcare
LeafletRestaurant
LeafletSuperstore
Leaflet-Holder-English
Leaflet-Holder-Bangla
MFS | POSM | bKash

32. Leaflet-Inner
Open-Close-PVC
Poster - Customer App
(Mashrafi)
Poster- Buy-Airtime
Poster - ProcessPoster_Male &
Female
MFS | POSM | bKash

33. Poster- Mobile-Recharge Poster- OTC-Poster
Poster - ProcessPoster_Male &
Female Poster- QRPoster Poster- TablePoster-29-5-X-19-5-
Poster- URF-Poster
MFS | POSM | bKash

34. Poster- RechargePoster
Poster- Tariff-Poster
Poster - WalPoster_Female Poster- WallPoster_Male
Potential-Agent SForm Potential-Agent Visit-Form
Potential-Merchant-S-Form
MFS | POSM | bKash

35. shop-sign
Sticker -Accepted-Here
Sticker - Accepted-here-Sticker1
Sticker - Agent Important NumberSticker
Sticker - Accepted-here-Sticker2
MFS | POSM | bKash

36. Sticker - Agent-Awarness-Sticker
Sticker - bKash-Accepted-here-PVC
Sticker - Open-&-Close
Sticker - Panel-Sticker-Vinyl
Sticker -OTC-Sticker
Sticker - Fraud-Awareness-Sticker
MFS | POSM | bKash

37. Sticker - Push& Pull-01
Sticker - Push-Pull
Sticker - QRAgent-Sticker
Sticker - QRMerchant-Sticker
Sticker - Table-Sticker
MFS | POSM | bKash

38. Sticker - Remittance-Sticker
TM-Call-Card-1
TM-Call-Card-2
URF-Card
Wobbler
Welcome-sign-PVC
Trade-letter_Agnet
CommissionChange
MFS | POSM | bKash

39. POSM Used By Roket

40. MFS | POSM | Roket
Dangler Digital Banner
Shop Banner Poster

42. bKash offers up to 20 percent cash back on payment across
3,500 outlets of reputed brands Around 350 brands in lifestyle,
electronics, superstores, e-commerce and restaurant categories
are taking part in the campaign which started from November
20, 2018. The offer remains valid till December 20, 2018.
MFS | Campaign

43. POSM bkash Roket SureCash Nagad tCash Tap n Pay UCash myCash OK Wallet
Shop sign Yes Yes No No No No No No No
Identifier Yes Yes Yes No No No Yes Yes No
Festoon Yes Yes Yes Yes Yes Yes Yes Yes Yes
Leaflet/Booklet Yes Yes Yes Yes Yes Yes Yes Yes No
Shop Banner Yes Yes No No No Yes Yes No No
Poster Yes Yes Yes Yes No Yes Yes Yes No
Table Sticker Yes Yes Yes Yes No Yes Yes Yes Yes
Running Sticker Yes Yes No No No Yes No No No
Dangler Yes Yes No No No No No Yes No
Bunting No No No No No No No No No
Car Sticker Yes Yes Yes No No No Yes Yes No
Shatter Paint Yes Yes No No No No No No No
Shop Branding Yes Yes No No No No No No No
Wall Painting Yes Yes No No No No No No No
MFS | POSM Status