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Message Development:  The Secrets of Crafting a Sticky Message Kathy McShea 2008
About Us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Emerald Strategies Inc., founded in 2001, is a woman-owned Web management consulting firm that delivers high-impact communications... Our Focus :  We make public sector organizations stronger
 
 
DOE Message? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
USAF Message?   ,[object Object],[object Object]
Does Navigation Inform Message?
Topic & Audience Navigation These are not clustered; no parallel construction Top nav is org-centric  Augment with a new approach?
What is Message? A brief, value-based statement  aimed at a targeted audience  that captures a positive concept.
What   Message is NOT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Say it Well Be Strategic ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Requirements   for a Solid Message
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The   Battleground   for Your Mind
30,000 books/year =  7 yrs, reading 24hrs/day 10M tons of newsprint/year   =  94 lbs each! Sunday NYT  =  4.5 lbs, 500K words,  28 hours to read ! Average Supermarket ?   12,000 items! A Traffic Jam on the Mind
Being Over-communicated Means… ,[object Object],[object Object],[object Object],[object Object]
The rules of positioning ,[object Object],[object Object],[object Object],[object Object]
When Positioning : VALUES Stick ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Build Your “Message Box” What our opponent says about themselves   ( positive :  THEM  on  THEM ) What our opponent says about us  ( negative :  THEM  on  US ) T H E M What we say about our opponents ( negative :  US  on  THEM ) What we say about ourselves ( positive :  US  on  US ) U S T  H  E M U  S
Example... ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Example...
2008 Primary Messages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To Stay on Message   ,[object Object],[object Object],[object Object],[object Object],[object Object]
How do you stay offensive? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4 Easy Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Control the Conversation IGNORE >> COUNTER-ATTACK ( positive :  THEM  on  THEM ) >> DEFEND   ( negative :  THEM  on  US ) T H E M >> ATTACK ( negative :  US  on  THEM ) >> SELL ( positive :  US  on  US ) U S T  H  E M U  S
Control the Conversation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Frame the Debate… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Making Connections ,[object Object],[object Object],[object Object],[object Object]
Questions?
Contact   Us ,[object Object],[object Object],[object Object],[object Object]

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Message Development: The Secrets of Creating a Sticky Message

  • 1. Message Development: The Secrets of Crafting a Sticky Message Kathy McShea 2008
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  • 10. Topic & Audience Navigation These are not clustered; no parallel construction Top nav is org-centric Augment with a new approach?
  • 11. What is Message? A brief, value-based statement aimed at a targeted audience that captures a positive concept.
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  • 15. 30,000 books/year = 7 yrs, reading 24hrs/day 10M tons of newsprint/year = 94 lbs each! Sunday NYT = 4.5 lbs, 500K words, 28 hours to read ! Average Supermarket ? 12,000 items! A Traffic Jam on the Mind
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  • 19. Build Your “Message Box” What our opponent says about themselves ( positive : THEM on THEM ) What our opponent says about us ( negative : THEM on US ) T H E M What we say about our opponents ( negative : US on THEM ) What we say about ourselves ( positive : US on US ) U S T H E M U S
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  • 26. Control the Conversation IGNORE >> COUNTER-ATTACK ( positive : THEM on THEM ) >> DEFEND ( negative : THEM on US ) T H E M >> ATTACK ( negative : US on THEM ) >> SELL ( positive : US on US ) U S T H E M U S
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