This document provides a summary of Susan S. Jones' work history and education. She has over 20 years of experience in graphic design, art direction, and project management for publishing, branding, and marketing projects. Her roles have included managing creative projects, designing print and web graphics, and art directing marketing campaigns. She has a Bachelor of Fine Arts degree from Clemson University and awards for her design work.
This document outlines Tanner Moushey's presentation on "Taming BuddyPress". The presentation covers three main steps: 1) Define the Audience by identifying the target users and their problem, 2) Define the Solution by creating a solution focused on the audience's needs rather than features, and explaining why BuddyPress is the right solution, and 3) Define the Experience by focusing on user and admin workflows. The document then lists some plugins and themes that can help make BuddyPress implementations successful.
Optimize Images for SEO WordCamp SacramentoLeslie Staller
This document discusses optimizing images for SEO. It notes that images load faster than text, convey emotion, and are powerful for communication. However, large image sizes can slow page loads. The document provides tips for optimizing images, such as resizing versus compressing images, using appropriate file formats, naming images descriptively, filling in metadata, and leveraging content delivery networks and caching plugins. It also provides resources for online and desktop image optimization tools and checking page speeds.
How to get better answers from asking better questionsChris How
Want to become a question asking ninja? Asking questions is a vital skill for all UX researchers and digital designers to master.
Asking questions is at the heart of uncovering ideas and opportunities that can then be translated into digital products and services, software and interfaces.
Here are some practical tips to answer:
1. What makes a good question?
2. How can I get better answers from my questions?
3. How can I get better at asking questions?
5 things I know about UX by going to the toiletChris How
The document discusses 5 key lessons about user experience (UX) design that the author learned from visiting public toilets. These include that design should solve problems rather than create them, the importance of semiotics in communication and design, intuitive interfaces that visually integrate instructions, how game play can change user behavior, and that successful design meets a real need of the audience.
Improving your site's usability - what users really wantleisa reichelt
Improving your site's usability by understanding what users want. The document discusses conducting user research through methods like usability testing, focus groups, and field research to understand user needs and design websites accordingly. User-centered design is highlighted as an approach that involves both strategic and tactical elements to understand why people use a site and how well they can use it. User research helps uncover real user requirements and avoid making assumptions about what users want.
A 4 hour workshop as a follow up to the "What is UX?" presentation.
Group exercises designed to get people thinking about how UX skills are applied to their daily digital work.
Putting the theory of UX into practice with some simple core tasks.
This document provides a summary of Susan S. Jones' work history and education. She has over 20 years of experience in graphic design, art direction, and project management for publishing, branding, and marketing projects. Her roles have included managing creative projects, designing print and web graphics, and art directing marketing campaigns. She has a Bachelor of Fine Arts degree from Clemson University and awards for her design work.
This document outlines Tanner Moushey's presentation on "Taming BuddyPress". The presentation covers three main steps: 1) Define the Audience by identifying the target users and their problem, 2) Define the Solution by creating a solution focused on the audience's needs rather than features, and explaining why BuddyPress is the right solution, and 3) Define the Experience by focusing on user and admin workflows. The document then lists some plugins and themes that can help make BuddyPress implementations successful.
Optimize Images for SEO WordCamp SacramentoLeslie Staller
This document discusses optimizing images for SEO. It notes that images load faster than text, convey emotion, and are powerful for communication. However, large image sizes can slow page loads. The document provides tips for optimizing images, such as resizing versus compressing images, using appropriate file formats, naming images descriptively, filling in metadata, and leveraging content delivery networks and caching plugins. It also provides resources for online and desktop image optimization tools and checking page speeds.
How to get better answers from asking better questionsChris How
Want to become a question asking ninja? Asking questions is a vital skill for all UX researchers and digital designers to master.
Asking questions is at the heart of uncovering ideas and opportunities that can then be translated into digital products and services, software and interfaces.
Here are some practical tips to answer:
1. What makes a good question?
2. How can I get better answers from my questions?
3. How can I get better at asking questions?
5 things I know about UX by going to the toiletChris How
The document discusses 5 key lessons about user experience (UX) design that the author learned from visiting public toilets. These include that design should solve problems rather than create them, the importance of semiotics in communication and design, intuitive interfaces that visually integrate instructions, how game play can change user behavior, and that successful design meets a real need of the audience.
Improving your site's usability - what users really wantleisa reichelt
Improving your site's usability by understanding what users want. The document discusses conducting user research through methods like usability testing, focus groups, and field research to understand user needs and design websites accordingly. User-centered design is highlighted as an approach that involves both strategic and tactical elements to understand why people use a site and how well they can use it. User research helps uncover real user requirements and avoid making assumptions about what users want.
A 4 hour workshop as a follow up to the "What is UX?" presentation.
Group exercises designed to get people thinking about how UX skills are applied to their daily digital work.
Putting the theory of UX into practice with some simple core tasks.
This document outlines the course content for a UI and UX design course offered by Ofspace Digital Agency. The course covers UX topics like the UX process, user research, user flows, wireframing and prototyping. It also covers UI topics like design tools, visual hierarchy, color theory, typography, app and web design. The course includes projects to help students apply what they learn. It also includes a section on building a portfolio and introducing students to the job market. The document provides an overview of the topics and skills students will gain from the course to advance their UX and UI design careers.
Digital experiences that build brand, loyalty and salessbastion
The document discusses creating positive online customer experiences to move prospects through the marketing funnel and maximize lifetime value. It emphasizes consistency and relevance across all customer touchpoints to build brand loyalty and sales. It outlines steps to raise awareness, spark interest, invite revisits, and motivate advocates through digital experiences that consider content, design, information architecture, and usability.
Module 12 - Planning and Managing Web ProjectsJess Roche
The document outlines a plan for segmenting website users and guiding them through different user journeys and content based on their relationship to BT services. It divides users into 4 main segments - those on a BT OnePlan, other BT customers, non-BT customers, and existing BT value-added services users - and maps out customized content and promotion strategies for each segment. The goal is to encourage users to take advantage of additional BT services and value-added products at different stages of their customer journey.
This document discusses user centered design. It begins by providing some context on the history of Axe/Lynx and its marketing approach. It then defines user centered design as directing design, research, and ideation towards providing a better and easier experience for users. The document outlines the user centered design process, including collecting user data through methods like talking to and observing users, analyzing that data to understand user habits, knowledge, challenges, and preferences, and using those insights to develop prototypes and get feedback to iteratively improve the design. It provides some examples of questions that can be asked during user research and discusses how user insights can impact areas like brand design, graphics, systems, and advertising.
1) Usability is determined by the user's needs, tasks, history, and location. Users expect elements to work based on past experiences and how things usually work.
2) User research can help understand user needs, ways of thinking, expectations, and experience with similar sites. This allows the designer to create an easy to use interface.
3) A system has poor usability if it is hard to use, unclear what can be done, causes users to get lost, or fails to provide needed information. Usability involves learnability, efficiency, memorability, errors, and satisfaction.
This document discusses user experience (UX) in agile development. It begins with an agenda that covers UX in agile, how value is created, and how people express their needs. It then discusses how value is created by focusing on needs, and how people express needs explicitly, visibly, and latently. The document covers the evolution of UX approaches from traditional UX to agile UX to lean UX. It proposes pairing a product owner with a UX designer and discusses various UX roles and activities in scrum, including strategic work with the product owner and hands-on work in the team. The presentation concludes with discussing sprints and ensuring user needs are satisfied and value is created.
This document summarizes information about an organization called Cyber-Duck and their approach to user experience (UX) design. It discusses their user-centered approach, some key principles of UX like defining audiences and solving real user needs, and tactics like system mapping, sketching, prototyping, and UX research. The document emphasizes starting with sketches and prototypes early, baking branding and growth strategies into the UX from the start, and defining the overall "experience" in pitches and presentations.
The document discusses various topics related to UI/UX design including design principles, tools, methodologies, and best practices. It provides an overview of strategies like the 5S approach to design, user-centered design processes, wireframing and prototyping tools. It also discusses specific design topics such as responsive design, material design, use of icons, fonts, and color palettes. Comparisons are made between approaches like native vs. hybrid apps and adaptations vs. responsiveness. Career goals, responsibilities and qualifications for UI/UX roles are also outlined.
UX for start-ups, presented to start-ups in Wayra, LondonKarl Saynor
This document provides an overview of UX (user experience) and its importance for startups. It defines UX as the art and science of understanding user needs and championing the best overall experience. UX encompasses tools and techniques to deliver value to both users and business goals. The document encourages startups to get started with UX today by talking to users, sketching ideas, and testing frequently with a focus on simplifying tasks. It argues that UX benefits startups by reducing wasted effort, improving products, and increasing customer satisfaction, adoption, and investment.
The love of making things need not be confined to the physical world - electronic form giving is an equal hands-on experience. My talk is investigation of the possibility of craft in the digital realm. There is a growing correspondence between digital work and traditional craft. Anyone who gives form with software, whether in web design, architecture, motion graphics or modeling, is practicing personal knowledge and producing visual artifacts that, although not material, are nevertheless products of the hands, eyes and mind.
The talk stars with an introduction to my current role at The Group, thoughts on the Bauhaus movement (and their understanding of craft & technology) and concludes with interviews by various digital crafts people.
Design Designen was created for the 6. Typotage in Munich which took place on 21. July 2009.
Note that the talk contains slides in German and English.
This lecture is an introduction to Human-Computer Interaction and Usability. The lecture was given as a part of the “Accessible Web Design” summer course in Łódź in 2007 organized by BEST (Board of European Students of Technology).
This document outlines the process of scoping, planning and designing a website build before development begins. It discusses conducting discovery questions, creating a content strategy and buyer journey map, developing a sitemap to define the page structure, drafting copy for each page, designing wireframes, applying visual design elements, and performing quality assurance testing before launching the site. The goal is to take a strategic approach to the pre-development phase to set the project up for success.
Justin Plante is a UX/UI designer with a Bachelor's degree in graphics, multimedia, and web design from New England Institute of Technology. He has over 3 years of experience in UI/UX design, front-end development, motion graphics, and project management. His goal is to create meaningful user experiences through creative problem solving and design.
How to Measure the Value of UX Design in Enterprise IT Projects (Heike van Ge...IT Arena
Lviv IT Arena is a conference specially designed for programmers, designers, developers, top managers, inverstors, entrepreneur and startuppers. Annually it takes place on 2-4 of October in Lviv at the Arena Lviv stadium. In 2015 conference gathered more than 1400 participants and over 100 speakers from companies like Facebook. FitBit, Mail.ru, HP, Epson and IBM. More details about conference at itarene.lviv.ua.
User experience (UX) design is the process of designing products or services with a focus on the user or customer experience. UX design aims to make products easy to use, useful, and provide a pleasant experience. The goal is to convert users into loyal customers and advocates of the brand. UX design incorporates elements like interaction design, information architecture, and user interfaces. It utilizes methods such as user research, personas, user flows, wireframes and prototypes. Key deliverables include usability tests, surveys, and style guides.
The document discusses customer-centered design practices at HP. It describes how HP's Customer-Centered Design Services group helps product teams incorporate user research, usability testing, and iterative design to improve products and ensure they meet customer needs. The document provides two case studies as examples: designing a complex application suite and merging the support websites of HP and Compaq.
Conocimiento del entramado cultural de las organizaciones educativas para saber cómo se trabaja en ellas, las relaciones que se establecen, los elementos que están presentes, etc.
The document discusses customer-centered design practices at HP. It describes how HP's Customer-Centered Design Services group helps product teams incorporate user research, usability testing, and iterative design to improve products and ensure they meet customer needs. The document provides two case studies as examples: designing a complex application suite and merging the support websites of HP and Compaq.
Customer-centered design is important for developing usable products that meet customer needs. HP's Customer-Centered Design Services helps product teams incorporate user research, prototyping, and usability testing into their development processes. This ensures products are designed based on customer requirements and continuously improved through iterative design, development, and evaluation.
This document outlines the course content for a UI and UX design course offered by Ofspace Digital Agency. The course covers UX topics like the UX process, user research, user flows, wireframing and prototyping. It also covers UI topics like design tools, visual hierarchy, color theory, typography, app and web design. The course includes projects to help students apply what they learn. It also includes a section on building a portfolio and introducing students to the job market. The document provides an overview of the topics and skills students will gain from the course to advance their UX and UI design careers.
Digital experiences that build brand, loyalty and salessbastion
The document discusses creating positive online customer experiences to move prospects through the marketing funnel and maximize lifetime value. It emphasizes consistency and relevance across all customer touchpoints to build brand loyalty and sales. It outlines steps to raise awareness, spark interest, invite revisits, and motivate advocates through digital experiences that consider content, design, information architecture, and usability.
Module 12 - Planning and Managing Web ProjectsJess Roche
The document outlines a plan for segmenting website users and guiding them through different user journeys and content based on their relationship to BT services. It divides users into 4 main segments - those on a BT OnePlan, other BT customers, non-BT customers, and existing BT value-added services users - and maps out customized content and promotion strategies for each segment. The goal is to encourage users to take advantage of additional BT services and value-added products at different stages of their customer journey.
This document discusses user centered design. It begins by providing some context on the history of Axe/Lynx and its marketing approach. It then defines user centered design as directing design, research, and ideation towards providing a better and easier experience for users. The document outlines the user centered design process, including collecting user data through methods like talking to and observing users, analyzing that data to understand user habits, knowledge, challenges, and preferences, and using those insights to develop prototypes and get feedback to iteratively improve the design. It provides some examples of questions that can be asked during user research and discusses how user insights can impact areas like brand design, graphics, systems, and advertising.
1) Usability is determined by the user's needs, tasks, history, and location. Users expect elements to work based on past experiences and how things usually work.
2) User research can help understand user needs, ways of thinking, expectations, and experience with similar sites. This allows the designer to create an easy to use interface.
3) A system has poor usability if it is hard to use, unclear what can be done, causes users to get lost, or fails to provide needed information. Usability involves learnability, efficiency, memorability, errors, and satisfaction.
This document discusses user experience (UX) in agile development. It begins with an agenda that covers UX in agile, how value is created, and how people express their needs. It then discusses how value is created by focusing on needs, and how people express needs explicitly, visibly, and latently. The document covers the evolution of UX approaches from traditional UX to agile UX to lean UX. It proposes pairing a product owner with a UX designer and discusses various UX roles and activities in scrum, including strategic work with the product owner and hands-on work in the team. The presentation concludes with discussing sprints and ensuring user needs are satisfied and value is created.
This document summarizes information about an organization called Cyber-Duck and their approach to user experience (UX) design. It discusses their user-centered approach, some key principles of UX like defining audiences and solving real user needs, and tactics like system mapping, sketching, prototyping, and UX research. The document emphasizes starting with sketches and prototypes early, baking branding and growth strategies into the UX from the start, and defining the overall "experience" in pitches and presentations.
The document discusses various topics related to UI/UX design including design principles, tools, methodologies, and best practices. It provides an overview of strategies like the 5S approach to design, user-centered design processes, wireframing and prototyping tools. It also discusses specific design topics such as responsive design, material design, use of icons, fonts, and color palettes. Comparisons are made between approaches like native vs. hybrid apps and adaptations vs. responsiveness. Career goals, responsibilities and qualifications for UI/UX roles are also outlined.
UX for start-ups, presented to start-ups in Wayra, LondonKarl Saynor
This document provides an overview of UX (user experience) and its importance for startups. It defines UX as the art and science of understanding user needs and championing the best overall experience. UX encompasses tools and techniques to deliver value to both users and business goals. The document encourages startups to get started with UX today by talking to users, sketching ideas, and testing frequently with a focus on simplifying tasks. It argues that UX benefits startups by reducing wasted effort, improving products, and increasing customer satisfaction, adoption, and investment.
The love of making things need not be confined to the physical world - electronic form giving is an equal hands-on experience. My talk is investigation of the possibility of craft in the digital realm. There is a growing correspondence between digital work and traditional craft. Anyone who gives form with software, whether in web design, architecture, motion graphics or modeling, is practicing personal knowledge and producing visual artifacts that, although not material, are nevertheless products of the hands, eyes and mind.
The talk stars with an introduction to my current role at The Group, thoughts on the Bauhaus movement (and their understanding of craft & technology) and concludes with interviews by various digital crafts people.
Design Designen was created for the 6. Typotage in Munich which took place on 21. July 2009.
Note that the talk contains slides in German and English.
This lecture is an introduction to Human-Computer Interaction and Usability. The lecture was given as a part of the “Accessible Web Design” summer course in Łódź in 2007 organized by BEST (Board of European Students of Technology).
This document outlines the process of scoping, planning and designing a website build before development begins. It discusses conducting discovery questions, creating a content strategy and buyer journey map, developing a sitemap to define the page structure, drafting copy for each page, designing wireframes, applying visual design elements, and performing quality assurance testing before launching the site. The goal is to take a strategic approach to the pre-development phase to set the project up for success.
Justin Plante is a UX/UI designer with a Bachelor's degree in graphics, multimedia, and web design from New England Institute of Technology. He has over 3 years of experience in UI/UX design, front-end development, motion graphics, and project management. His goal is to create meaningful user experiences through creative problem solving and design.
How to Measure the Value of UX Design in Enterprise IT Projects (Heike van Ge...IT Arena
Lviv IT Arena is a conference specially designed for programmers, designers, developers, top managers, inverstors, entrepreneur and startuppers. Annually it takes place on 2-4 of October in Lviv at the Arena Lviv stadium. In 2015 conference gathered more than 1400 participants and over 100 speakers from companies like Facebook. FitBit, Mail.ru, HP, Epson and IBM. More details about conference at itarene.lviv.ua.
User experience (UX) design is the process of designing products or services with a focus on the user or customer experience. UX design aims to make products easy to use, useful, and provide a pleasant experience. The goal is to convert users into loyal customers and advocates of the brand. UX design incorporates elements like interaction design, information architecture, and user interfaces. It utilizes methods such as user research, personas, user flows, wireframes and prototypes. Key deliverables include usability tests, surveys, and style guides.
The document discusses customer-centered design practices at HP. It describes how HP's Customer-Centered Design Services group helps product teams incorporate user research, usability testing, and iterative design to improve products and ensure they meet customer needs. The document provides two case studies as examples: designing a complex application suite and merging the support websites of HP and Compaq.
Conocimiento del entramado cultural de las organizaciones educativas para saber cómo se trabaja en ellas, las relaciones que se establecen, los elementos que están presentes, etc.
The document discusses customer-centered design practices at HP. It describes how HP's Customer-Centered Design Services group helps product teams incorporate user research, usability testing, and iterative design to improve products and ensure they meet customer needs. The document provides two case studies as examples: designing a complex application suite and merging the support websites of HP and Compaq.
Customer-centered design is important for developing usable products that meet customer needs. HP's Customer-Centered Design Services helps product teams incorporate user research, prototyping, and usability testing into their development processes. This ensures products are designed based on customer requirements and continuously improved through iterative design, development, and evaluation.
Similar to Merchandising The Web Designing The User Experience (20)
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
Practical eLearning Makeovers for EveryoneBianca Woods
Welcome to Practical eLearning Makeovers for Everyone. In this presentation, we’ll take a look at a bunch of easy-to-use visual design tips and tricks. And we’ll do this by using them to spruce up some eLearning screens that are in dire need of a new look.
Architectural and constructions management experience since 2003 including 18 years located in UAE.
Coordinate and oversee all technical activities relating to architectural and construction projects,
including directing the design team, reviewing drafts and computer models, and approving design
changes.
Organize and typically develop, and review building plans, ensuring that a project meets all safety and
environmental standards.
Prepare feasibility studies, construction contracts, and tender documents with specifications and
tender analyses.
Consulting with clients, work on formulating equipment and labor cost estimates, ensuring a project
meets environmental, safety, structural, zoning, and aesthetic standards.
Monitoring the progress of a project to assess whether or not it is in compliance with building plans
and project deadlines.
Attention to detail, exceptional time management, and strong problem-solving and communication
skills are required for this role.
Explore the essential graphic design tools and software that can elevate your creative projects. Discover industry favorites and innovative solutions for stunning design results.
International Upcycling Research Network advisory board meeting 4Kyungeun Sung
Slides used for the International Upcycling Research Network advisory board 4 (last one). The project is based at De Montfort University in Leicester, UK, and funded by the Arts and Humanities Research Council.
4. Designing for the user “ Design is a plan for arranging elements in such a way as best to accomplish a particular purpose ” Charles Eames - designer
5. Designing for the user: User Centered Design images technology copywriting promotions Up-sells/cross-sells video offers User generated content
6. Designing for the user: User Centered Design Business needs Merchandising / content User goals
18. UCD techniques: writing for the user on the web Attention grabbing – For both user’s and Search engines
19. UCD techniques: writing for the user on the web Attention grabbing – For both user’s and Search engines Brevity – Short and sharp
20. UCD techniques: writing for the user on the web Attention grabbing – For both user’s and Search engines Brevity – Short and sharp Clarity – Crystal clear & customer focused
30. Keep the user at the centre of every design decision on your site and always think about their goals . . . . . . because the user is your revenue stream