Meghana Desai is an infrastructure or application support analyst seeking a new position. She has extensive experience installing and maintaining third-party applications both on-premise and in the cloud. Through listening to customer needs, she improves product reliability, availability, and quality. She has expertise in programming languages like SQL, COBOL, C#, and Python as well as applications including Callidus, CA Clarity PPM, IBM ITAM, and more. Desai aims to connect with managers and colleagues in fields like banking, gaming, and technology.

1. Meghana Desai
https://www.linkedin.com/in/meghanapdesai
1248 Whitingham Circle, Naperville, IL 60540
(630) 421-6344
meghanadesai@comcast.net
ProfessionalSummary:
Infrastructure or Application Support Analyst
Extensive expertise in installing and maintaining 3rd
party applications on-
premise and migrating them to the Cloud. Excel at improving product
reliability, availability, and quality by leveraging or creating solutions by
listening to customer needs to increase their productivity and satisfaction.
Programming Languages:
Shell Programming, SQL, COBOL, JCL, C#, Python
Applications:
Callidus TrueComp, Callidus TrueInformation, CA Clarity PPM, IBM
ITAM, Infogix ACR, Infogix Assure, Infogix Insight, Minitab, SAP
Ariba, SAI Global Compliance 360
Areas of Expertise:
Installation and Maintenance 3rd party software applications:
 $5 million in software and hardware costs approximately saved
in the first year when we implemented ITAM.
 Troubleshot application issues and, if needed, then had to
initiate and coordinate communication with vendors to resolve
issues.
 Migrated the Callidus suite of applications from an on-premise
installation to an ASP (Cloud) solution.
ProfessionalExperience:
Systems Software Programming Specialist 2007-2016
Health Care Service Corporation
Senior Software Engineer (UBS Division) 2005-2006
Motorola, Inc.
Senior Software Engineer (Cellular Networks Operations) 2002-2004
Motorola, Inc.
Software Engineer (GSM Systems Division) 2000-2002
Motorola, Inc
Education:
University of Illinois at Urbana-Champaign
College of Engineering
BS in Computer Science
Target Positions
Application Support
Analyst,
Infrastructure Analyst,
Process Specialist
Target Companies
Banks/Mutual Funds
Calamos Investments
Capital One
JP Morgan Chase
Morningstar Inc
Gaming
Activation-Blizzard
Nintendo
Scientific Games
UbiSoft
Valve
Tech/Misc
Google
Infogix
ORACLE
Salesforce
Sikich LLP
Desired Contacts
 Infrastructure and
Process Managers
 Application Support
Managers
 Past colleagues and
vendors
 Industry experts