If you’re planning to move applications to the cloud, watch this webinar to learn how Asurion, an insurance provider with 280 million customers worldwide, undertook their cloud migration. Juliet Orgain, Senior Manager of IT at Asurion and Riverbed’s Krish Badrinarayanan walk through the stages of successful cloud adoption. Watch the webinar: http://rvbd.ly/2tL1gdx

1. Are You Really Ready for the Cloud?
Four Stages to Successful Cloud Adoption

2. © 2017 Riverbed Technology. All rights reserved. 2
Challenges Exist
Assess Migrate Manage Improve
 Which apps should I move?
 What is the business case?
 How much cloud do I need?
 Shift, re-fit or re-engineer
apps?
 Are resources used efficiently?
 Do the apps meet
benchmarks?
 Do I have complete visibility?
 Can I optimize the network?
 Can I make informed decisions?
 How do I improve & automate?
 How can I increase app
reliably and agility?
Concerns

3. JOURNEY TO THE CLOUD

4. 4
Who is Asurion?
Provide device protection and support services for
smartphones, tablets, consumer electronics,
appliances, satellite receivers and jewelry.
“We protect the connections that matter most”
HQ in Nashville, Tennessee | Founded in 1994
14 countries | 49 offices | 17,000 employees
280 million customers

5. 5
Datacenters
• 125 of them
• Many interconnections
• Large support teams
Organization
• Separate teams
• Permissions set by location, network,
function
Applications
• On-premises; .NET and Java based
• Minimal shared architectures
Circa 2014
CHALLENGES
Process
• Slow; needed approvals across teams
• Simple tasks were time consuming
Innovation
• Hard to share resources across apps
• Minimal collaboration across teams
Support
• 2.5 hours to identify team to resolve issue
• 40 people on calls up to 6 hours a day

6. 6
Customers
InnovationEfficiency
Cloud Migration - Rationale
Customers
• Place applications close to the customer
• Less downtime, better user experience
• Rapid innovation
Innovation
• Foster collaboration to solve customer problems
• Release velocity: months to 100+ changes a day
• On-demand development and QA environments
Efficiency
• Service-oriented approach to provisioning
• High-availability without idling resources
• Well suited for seasonal shifts
• Reduce costly maintenance cycles

7. 7
Our Journey to the Cloud
Preparation
• Training
• Networking
Assessment
• Planning
• Allocating
Migration
• Dev & Test
• Moving
Management
• Monitoring
• Optimizing

8. 8
Prerequisite: End-to-End Visibility in Production
SOFTWARE AGENT ON
WEB & APP SERVERS
USER
DEVICES
WEB
SERVER
APP
SERVERS
DATABASESNETWORK
FROM
PACKETS
FROM
USER
DEVICE
FROM
SERVERS
Visibility across users,
applications, networks
and infrastructure with
SteelCentral

9. 9
Preparation: Connect & Train
TRAINING
•95% cloud proficiency
•Cloud sandboxes for development
NETWORKING
•Connect enterprise to public cloud
•Backhaul traffic through HQ
AWS
BRANCH DATACENTERS < > HQ < > CLOUD

10. 10
Assessment: Which Apps to Move?
Who uses the app?
Is usage growing by size and geo?
Is user experience satisfactory?
Does the app influence revenue?
What features are most critical?
Which features can we abandon?

11. 11
Assessment: Sizing the Effort
What are the app dependencies?
Is it worth the time and effort?

12. 12
Assessment: Estimating Cloud Resources Needed
What is the current resource usage?
Does it help estimate cloud resources needed?

13. 13
Migration: Develop and Test
• Service oriented
architecture
• Micro-services as
opposed to long-
living servers
• Dynamically scale
based on usage
LEGACY
APPLICATION
MULTIPLE, DECOUPLED,
INTERDEPENDENT SERVICES

14. 14
Migration: Develop and Test
Understand
application
dependencies
Build the right
capabilities
Identify critical
modules
Engineer for Performance

15. 15
CLOUD
END USER DEVICE
DATACENTER
CLOUD
Unified View of Apps, Networks,
Servers & Your Users
Management: Extend Monitoring into the Cloud

16. 16
Management: Full Stack Visibility Eliminating Blind Spots
End User Network Web Apps Services Databases
TRACE EVERY TRANSACTION FROM END-USER DEVICE TO THE BACKEND
expose and diagnose bottlenecks in code, SQL, system resources, network, or web services
USER
Satisfaction
Interactions
Trends
NETWORK
Latency
Errors
Retransmissions
APPLICATION
Transaction Tracing
Call Trees & Parameters
System & OS Metrics
SERVICES
In & out bound
SLA
compliance
DATABASE
SQL insights
System & OS
Metrics

17. 17
Management: Responsive and Proactive Troubleshooting
PROACTIVE
RESPONSIVE

18. 18
Management: Optimizing Experiences
BASED ON WHERE USERS COME FROM BASED ON WHAT USERS USE MOST
BASED ON WHAT’S IMPORTANT BASED ON RESOURCE UTILIZATION

19. © 2017 Riverbed Technology. All rights reserved. 19
Learn how Asurion’s gained
measurable success with their
cloud migration in the recorded
webinar.
View the Recorded Webinar

20. © 2017 Riverbed Technology. All rights reserved. 20
END-TO-END
VISIBILITY
Free Trials
http://rvbd.ly/2rOnpeG http://rvbd.ly/2tLqMzx
NETWORK MANAGEMENT
AND OPTIMIZATION

21. © 2017 Riverbed Technology. All rights reserved. 21
Learn More!
Watch the webinar!
http://rvbd.ly/2tL1gdx