The document discusses opportunities for advertisers to gain a competitive advantage. It recommends advertisers 1) look for opportunities to lead competitors, 2) understand customers and how best to reach them, 3) know what marketing works, 4) know what is being said about the brand, and 5) leverage new media channels which are beneficial for advertisers due to features like cost-effective targeting and access to broader audiences. The document contains case studies, research data, and recommendations around television, print, outdoor, and digital advertising strategies.
Features major direct marketing and advertising trend with long term impact, details the 7 profit drivers for insurance direct marketing and explores Web 2.0 opportunities for direct marketers.
Research commissioned by Microsoft in December 2009 found that 79 percent of United States hiring managers and job recruiters surveyed reviewed online information about job applicants.
This research examines the expanding role of online reputation in both professional and
personal lives. It studies how recruiters and HR professionals use online reputational
information in their candidate review processes, and how consumers feel about this use of their information. It investigates the steps consumers take to monitor and protect their online reputation.
Study commissioned by Microsoft and made available for Data Privacy Day, January 28, 2010.
In this edition of “Collaborating for Innovation” the goal was to draw executive attention to current strengths and improvement opportunities, relating to the process of innovation, focusing on four overarching aspects of the innovative company:
The consequences of changing corporate/strategic imperatives upon innovation as a lever for growth
The changing structure and operation of the R&D function and its impact on corporate success
The embedding of innovation as a culture underpinning an organization beyond the R&D function and across the value chain, including customers and suppliers
The drivers and obstacles for integrating these “external” parties in various stages of the innovation process
Best practice in sales and marketing alignment B2B Marketing
The B2B marketing world has changed dramatically. Today's marketer must be technically proficient, possess strong analytical skills and be innovative in their approach to aligning effectively with their sales counterparts. They must determine how they will increase demand creation through effective lead generation, inbound marketing and more impactful sales enablement with the sales organisation.
In his keynote, John Neeson will review five best practice strategies that are leveraged by high growth organisations for better alignment and effectiveness. Specifically, he will address the following:
•A best practice demand creation framework
•Strategies that best practice organisations are using to effectively align marketing and sales
•A marketing model for inbound, outbound and sales driven demand creation
•Best practice demand creation for the channel
•Identification of buying cycle phases and alignment of marketing activities and budget according to sales requirements in each phase.
Sara Davar, Area Director at Meltwater Buzz talks at SMWF Europe on how Meltwater Buzz can help your brand. Find out more at http://www.socialmedia-forum.com/europe/.
Converging the customer experience across channels has never been more important. In fact, in a recent Retail Systems Research (RSR) study, more retailers report that they operate online/e-Commerce channels (92%) compared to traditional stores (89%). And, 100% of retailers surveyed consider “a single brand identity across channels” as important.
In order to move forward on the road toward a successful omnichannel experience, retailers need to take a step back and consider their current strategies, as well as hardware and software capabilities.
In this upcoming webinar, Nikki Baird from RSR will share insights from the June 2012 survey titled: Omni-Channel 2012: Cross-Channel Comes Of Age. Some of the topics she will cover include:
The new rules of cross-channel retail
The value of cross-channel shoppers
The Digital-Physical connection
The role of Marketing in the strategy mix
NCR will join the discussion by outlining the steps toward cross-channel success, illuminated through real-world case studies. Once merchants commit to a compelling and consistent cross-channel experience, they must follow through with superior data analysis and promotion optimization, facilitated with best-in-class point of sale (POS) solutions. With all the proper components in place, retailers will improve loyalty and profits by delighting customers, no matter which channel they choose.
Features major direct marketing and advertising trend with long term impact, details the 7 profit drivers for insurance direct marketing and explores Web 2.0 opportunities for direct marketers.
Research commissioned by Microsoft in December 2009 found that 79 percent of United States hiring managers and job recruiters surveyed reviewed online information about job applicants.
This research examines the expanding role of online reputation in both professional and
personal lives. It studies how recruiters and HR professionals use online reputational
information in their candidate review processes, and how consumers feel about this use of their information. It investigates the steps consumers take to monitor and protect their online reputation.
Study commissioned by Microsoft and made available for Data Privacy Day, January 28, 2010.
In this edition of “Collaborating for Innovation” the goal was to draw executive attention to current strengths and improvement opportunities, relating to the process of innovation, focusing on four overarching aspects of the innovative company:
The consequences of changing corporate/strategic imperatives upon innovation as a lever for growth
The changing structure and operation of the R&D function and its impact on corporate success
The embedding of innovation as a culture underpinning an organization beyond the R&D function and across the value chain, including customers and suppliers
The drivers and obstacles for integrating these “external” parties in various stages of the innovation process
Best practice in sales and marketing alignment B2B Marketing
The B2B marketing world has changed dramatically. Today's marketer must be technically proficient, possess strong analytical skills and be innovative in their approach to aligning effectively with their sales counterparts. They must determine how they will increase demand creation through effective lead generation, inbound marketing and more impactful sales enablement with the sales organisation.
In his keynote, John Neeson will review five best practice strategies that are leveraged by high growth organisations for better alignment and effectiveness. Specifically, he will address the following:
•A best practice demand creation framework
•Strategies that best practice organisations are using to effectively align marketing and sales
•A marketing model for inbound, outbound and sales driven demand creation
•Best practice demand creation for the channel
•Identification of buying cycle phases and alignment of marketing activities and budget according to sales requirements in each phase.
Sara Davar, Area Director at Meltwater Buzz talks at SMWF Europe on how Meltwater Buzz can help your brand. Find out more at http://www.socialmedia-forum.com/europe/.
Converging the customer experience across channels has never been more important. In fact, in a recent Retail Systems Research (RSR) study, more retailers report that they operate online/e-Commerce channels (92%) compared to traditional stores (89%). And, 100% of retailers surveyed consider “a single brand identity across channels” as important.
In order to move forward on the road toward a successful omnichannel experience, retailers need to take a step back and consider their current strategies, as well as hardware and software capabilities.
In this upcoming webinar, Nikki Baird from RSR will share insights from the June 2012 survey titled: Omni-Channel 2012: Cross-Channel Comes Of Age. Some of the topics she will cover include:
The new rules of cross-channel retail
The value of cross-channel shoppers
The Digital-Physical connection
The role of Marketing in the strategy mix
NCR will join the discussion by outlining the steps toward cross-channel success, illuminated through real-world case studies. Once merchants commit to a compelling and consistent cross-channel experience, they must follow through with superior data analysis and promotion optimization, facilitated with best-in-class point of sale (POS) solutions. With all the proper components in place, retailers will improve loyalty and profits by delighting customers, no matter which channel they choose.
10. Look for opportunities to lead your competitors
1.
Understand your Competitor 5stomer and how best to reach
2.
them
3. Know what works
4. Know what’s being said about you
5. New media channels are good news for advertisers
13. Case study - background
• Cluttered with brands adopting similar media
strategies, and utilising same media mix
• Leads to a wallpaper effect among consumers
• Breaking this cycle will lead to a clear advantage for
our client, and will take significant time for any other
brand in the category to catch up
14. Battleground was in print
TV Radio Print OOH Cinema
Client 22% 9% 53% 16%
Competitor 1 25% 7% 46% 21% 1%
Competitor 2 31% 19% 42% 8%
Competitor 3 31% 12% 55% 1%
1%
Competitor 4 22% 23% 48% 7%
Competitor 5 29% 15% 51% 2%
3%
0% 20% 40% 60% 80% 100%
In an undifferentiated market, print was the most cluttered advertising environment
We had the lowest investment in TV of all competitors
18. Key recommendations
• Lead the most influential media in this category - TV
– Divert money from other media to television
– Invest in consistent presence across the year
– Invest in quality (PIB, Centre Breaks, Peak)
• Look for opportunities to lead in other media
19. Press - use larger formats to deliver brand
stature and differentiation…
Sector press size summary
DPS Full Page Half Page Qtr. Page Strip Sponsorship Other
Competitor 2
Competitor 4
Client
Competitor 1
Competitor 5
20. …and the same in outdoor
96 Sheets Golden 48 Sheets 6 Sheets Transport Other
Squares
5% 3% 4% 4% 89% 89%
our client 5% 3%
1% 35% 34% 11% 18%
Competitor 1 1% 35% 34% 11% 18%
17% 2% 80%
Competitor 2 17% 2% 80%
Competitor 4 16% 10%
45%
10%
67%
23%
67% 84%
19% 4%
19%
32%
4%
Competitor 5 Large 45% 23% Small 32%
1% 42% 55% 2%
Competitor 6 Format 1% 42%
Format
55% 2%
46% 54%
Competitor 3
46% 54%
4% 20% 76%
Competitor 7
4% 20% 76%
21. What happened?
Consideration increased by 12% over the year
Share of market increased by 1.4% over the year
25. TGI media and marketing survey
• Annual
• c.5,000 per annum
• TV, radio, newspapers, magazines, outdoor, internet, direct mail
• 18 sectors, 500 categories, 4,000 brands
• 270+ lifestyle statements, socio-demographic classifications, geo-demographics
26. Example of how we use this research
The brief:
“We want to reach heavy shoppers who would use their mobile
phones to accumulate loyalty points while shopping”
27. Main Shopper (68%)
2,427,000
Can’t live without
internet on phone
(20%) 723,000
Main Shopper & can’t
live without Internet on
phone (13.2%) 474,000
Source TGI 2011
28. Main shopper and can’t live without internet on
phone
65+ 8
55-64 10
45-54 15
35-44 22 64% 36%
25-34 27 C2DE 50
15-24 20 ABC1 45
0 10 20 30 0 50 100
Strong Female bias, 25-44’s across all social classes . This is the sweet spot
Source TGI 2011
29.
30. Main shoppers & can’t live without
internet on phone
Heaviest media consumption % Efficiency
Vert. % Index
30% 175
150
25%
125
20%
100
15%
75
10%
50
5%
25
0% 0
Newspapers Magazines Television Internet Outdoor Media Cinema Radio
High reach by Digital, TV & Outdoor. Highest affinity with Digital, TV also rates higher than
average
Source TGI 2011
31. TV station viewership
Top 10 stations watched yesterday
350
300
250
200
150
100
50
0
Main Shopper& cant live without mobile
RTE 1 TV 3 RTE 2 UTV Channel 4 Sky News TG 4 Sky 1 Sky Living Sky Sports
Source TGI 2011
32. Daytime is key to delivering this audience efficiently
Viewership of RTE 1 by Index
140
120
100
80
60
40
20
0
Main Shopper& cant live without mobile
9.30 - 11.59 am 8.00 - 10.59 pm 5.30 - 7.59 pm 12.00 - 3.59 pm 11.00 - 12.59 am 4.00 - 5.29 pm 6.00 - 9.29 am 1.00 - 5.59 am
Source TGI 2011
33. Sunday Press Readership ‘(000)
1000
900
800
700
600
500
400
300
200
100
0
Sun World Sund Ind Sun Mirror Sun Times Mail on Sunday Sun Bus Post
Main Shoper & can't live without internet on phone Readership
Radio Listenership
140 120
120 100
100
80
80
('000)
Index
60
60
40
40
20 20
0 0
RTE Radio 1 RTE 2FM Today FM Newstalk FM 106.8 RTE Lyric FM
(000) Index
Source TGI 2011
34.
35. Frequency of Shopping – Regular main shopping
Main Shoppers & can’t live without internet on phone
350
300
250 Once a Week
Weighted (‘000)
2-3 Days a Week
200
4-5 Days a Week
150 Every Day
2-3 Times a Month
100
Once a Month
50 Less than once a Month
0
61% do one main shop a week
Source TGI 2011
36. Main Shopping Day
140
120
Monday
100
Tuesday
Weighted (‘000)
Wednesday
80
Thursday
Friday
60
Saturday
Sunday
40
No particular day
20
0
69% of main regular shopping done Thursday, Friday & Saturday
Source TGI 2011
40. Econometric modelling - relates the size and
timings of different marketing mix activity to
movements in sales
41. Think of it as ‘unbaking a
cake’…
…understanding the
‘recipe’ for sales
42. What drivers does econometrics measure?
All influencers on sales over time – not just media activity
Price increases /
Sales promotions
decreases
Competitor activity Economic factors
Sporting / Competitor
Weather
cultural events
Media weights Media types
43. Real
Dependent Variable Units
0
20000
40000
60000
80000
100000
120000
140000
160000
25-Feb-06
Sum of Fitted Regions
25-Apr-06
25-Jun-06
25-Aug-06
25-Oct-06
25-Dec-06
Actual
25-Feb-07
From sales…
25-Apr-07
25-Jun-07
25-Aug-07
25-Oct-07
25-Dec-07
25-Feb-08
25-Apr-08
Enter Date Name / Type
25-Jun-08
25-Aug-08
25-Oct-08
25-Dec-08
25-Feb-09
25-Apr-09
Model 25-Jun-09
25-Aug-09
25-Oct-09
25-Dec-09
…to drivers of sales…
Econometrics moves the definition of success
…to improved profitability
44. The business benefits of econometrics
Marketing Trading Pricing Competitive
Effect of
Return on Sales Driving Effect of
competitors on
Investment promotions pricing
sales
Allows reaction
Maximise Price elasticity
Media Mix to promotional
Profitability analysis
activity
Input into
Seasonality
pricing policy
61. Look for opportunities to lead your competitors
1.
Understand your customer and how best to reach them
2.
3. Know what works
4. Know what’s being said about you
5. New media channels are good news for advertisers