The document outlines usage restrictions for IBM Maximo products, detailing license ratios and access permissions for various user types, including limited and express use users. It specifies that users must be listed in the security application of Maximo Asset Management and that the program cannot be resold or transferred to third parties. Additionally, it describes the entitlements and licensing conditions for add-on products and solutions within the Maximo ecosystem.

1. The following usage restrictions apply to all Maximo related products,
and are in addition to the details outlined within each product’s
respective Licensing Information document.
This document is general in nature and the use of “the Program” may be
substituted with an individual Maximo product name.
Limited Use User Ratio
Licensee's ownership of Limited Use User Licenses cannot exceed a ratio of 3
licenses to 1 Authorized User License of Maximo Asset Management.
Express Use User Ratio
Licensee's ownership of Express Use User Licenses cannot exceed a ratio of
25 licenses to 1 Authorized User License of Maximo Asset Management.
License Circumvention
Licensee will not attempt to aggregate users or otherwise circumvent IBM's
licensing restrictions via technical means, including without limitation the use of
any interface between the Program and other software that performs
functionality substantially similar to that contained in any IBM program then
offered by IBM when Licensee acquires the Program.
Security Application
All users of the Program must be listed in the security application of Maximo
Asset Management and all users so listed must be entitled to use the Program.
Users’ access to the Program must be defined in accordance with the
entitlement granted and parameters defined in the security application by the
type of user, and be configured accordingly within the profile definition of the
users Security Group(s).
Add-on functionality, such as Maximo Industry Solutions and/or Add-on
programs (Calibration, Spatial, etc.) are configured in the security application to
allow access up to the specific number of users entitled pursuant to Licensee’s
Proof of Entitlement. Any technical mechanism used including 3 party mobile
solutions that accesses, uses, or manipulates data in any manner outside of
the Program’s user interface requires a Maximo entitlement.
For users who are entering service requests, viewing the status of their service
requests, creating and viewing requisitions, viewing templates and viewing
drafts via the Desktop Requisitions application which does not require specific
entitlement; a single user identification can be utilized.
Licensee's Organization
The Program is for use within Licensee's organization only and may not be
resold, rented, leased, or transferred to third parties (without limiting the
generality of the foregoing, a third party expressly includes any divested entity
or any entity that does not control (by owning greater than 50% of the voting
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2. shares), is not controlled by or is not under common control with Licensee).
Any attempt to do so in violation of these provisions is void.
Limited Use User Access
Clients who have existing support contracts for or buy new licenses for Maximo
Limited Use Authorized user entitlements in connection with licensed versions
of Maximo Asset Management V7.5, or later can exercise a one-time right to
reassign their three selected modules of their Maximo Limited Use Authorized
user entitlements from enterprise-based to user-based. The existing ratio of 1
Authorized User for every 3 Limited Use users must still be maintained.
Limited Use Users may not access custom applications or clones that have
been created from an application outside of the three modules selected for
Limited Use Users. If the user needs to access these additional applications,
they will be counted as one of the three designated modules for that user, or an
Authorized User license is required.
Limited Use users also have access granted by an Express user, as described
in the license information document.
General Charge Terms
Authorized User Trade-Up for Industry Solutions.
Authorized User Trade-Up allows an existing Maximo Asset Management
user to upgrade to a Maximo Industry Solution.
Trade-Up pricing applies to a given customer who previously purchased
Maximo Asset Management and is interested in making a subsequent
decision to purchase a Maximo Industry Solution.
Authorized User Add-On for Industry Solutions
An Authorized User Add-On entitles a Maximo Authorized User who is
licensed for one Maximo Industry Solution to be licensed for another Maximo
Industry Solution.
The pricing applies to an Authorized User who is using more than one
Maximo Industry Solution, purchased at the same time or at a later date.
User Entitlement for Mobile Solutions
Users requiring mobile capabilities in addition to their current Authorized,
Limited or Express User license are able to purchase the Add-On license for
Maximo Mobile or Maximo Anywhere mobile products.
The following usage restrictions applies to the IBM Maximo Asset
Management Express License only.
The following Maximo add-on product capabilities, if entitled within an
enterprise, may be accessed by users with Express entitlement within the
usage guidelines of Express.
All Maximo Industry Solutions
IBM Maximo Asset Configuration Manager
IBM Maximo Linear Asset Manager
IBM Maximo Service Provider
IBM Maximo Scheduler
The following Maximo add-on products can be purchased for use with a
Maximo Express License:
IBM Maximo Spatial Asset Management
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3. IBM Maximo Calibration
IBM Maximo Everyplace (For Maximo 7.5 only)
The following usage restriction applies to the IBM Maximo Asset
Management Essentials v7.5 product only
The following Maximo product may not be purchased for use with Maximo
Essentials:
All Maximo Industry Solutions
IBM Maximo Spatial Asset Management
IBM Maximo Asset Configuration Manager
IBM Maximo Linear Asset Manager
IBM Maximo Calibration
IBM Maximo Enterprise Adapters (SAP, Oracle)
IBM Maximo Asset Management Scheduler
IBM Maximo Archiving With Optim Data Growth Solution
The following Maximo product options may be purchased and used with
Maximo Essentials:
IBM Maximo Anywhere
IBM Maximo Mobile Work Manager
IBM Maximo Mobile Inventory Manager
IBM Maximo Mobile Asset Manager
IBM Maximo Everyplace
IBM Maximo Enterprise Adaptor
The total number of Enterprise Adapter licenses purchased must be equivalent
to the number of Authorized User entitlements that have been acquired for
Maximo Essentials.
The following usage restriction applies to the IBM Maximo Asset
Management for Internal Service Providers product only.
Maximo Asset Management for Managed Service Provider
This product is a Maximo Add-on intended for “internal” service organizations
such as departments or business units offering services to other departments
or units inside the Licensee’s Enterprise.
This product is only for use when it is not revenue producing and simply
provides services to other departments in the Licensee’s Enterprise.
Examples of departments are: IT and Facilities.
Priced per Install and per Authorized User
Per install metric: For example if Licensee has three separate environments,
such as development, test and a production environment, three Install
licenses are required.
Per Authorized User: Each user of Service Provider, including users who
are, for example, setting up response plans or setting up the chargeback
rules are required to have an Service Provider Authorized User entitlement.
License sync does not apply to Maximo Asset Management for Internal
Service Providers; the number of Service Provider Authorized User licenses
does not need to match the total Authorized user count for the Program.
Self Service Requestor licenses also entitle access to the Bill Review
applications in Maximo Asset Management for Internal Service Providers.
Maximo Asset Management for Managed Service Provider
This product is a Maximo Add-on intended for service organizations using
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4. Maximo offering services to manage assets for third-party customers outside
of the Licensee’s Enterprise.
Maximo Asset Management for Managed Service Provider is required for any
Maximo customers who engage in revenue producing services. Examples of
businesses are: IT and Facilities.
License synchronization applies to Maximo Asset Management for Managed
Service Providers; the number of Service Provider Authorized User licenses
must match the total Authorized user count for the Program. Also the number
of Service Provider Limited User licenses must match the total Limited user
count for the Program. No license synchronization is required for Express
User licenses.
Self Service Requestor licenses also entitle access to the Bill Review
applications in Maximo Asset Management for Managed Service Providers.
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