Matthew Dobrowolski has experience in customer service, administrative work, and teaching English. He has a Bachelor's degree in Psychology and a Master's degree in Politics and Government from Illinois State University. His work history includes positions at Whole Foods Market, Hostelling International Chicago, and an English language school in South Korea. His skills include producing, customer service, data entry, cash handling, and instruction.

1. Matthew Dobrowolski
3266 Palmer Street #2
Chicago, Illinois 60647
(872) 237-5976
matthewdobrowolski77@gmail.com
Goal-oriented, dynamic professional with administrative and customer service experience
Education
BS, Psychology, Illinois State University
MS, Politics andGovernment, Illinois State University
Computer Skills
MS Word, Excel, Access, PowerPoint, Outlook, ProprietarySoftware, Print Shop
Work Experience
Whole Foods Market Streeterville Chicago, IL. 01/2015 to Present
Produce Team Member
 Provide services to and answer questions from customers in respect to produce and related products.
 Execute daily responsibilities and duties for a well - functioning and stocked sales floor.
 Record accurate log of products for quality and store inventory.
 Attend monthly meetings for training updates.
Hostelling International Chicago Chicago, IL. 03/2013 to 05/2014
Front Desk Agent
 Welcomed and registeredguests intimely-manner.
 Providedinformationabout services available inthe establishment andcommunity.
 Answeredandmanagedincoming callswhile recording accurate messages, includingentryof reservations intosystem
database.
 Responsible for handlingcashandoperating register.
 Protected privacyof guests and colleagues at all times.
E-BoYoung Talking Club Academy SiheungCity, SouthKorea 01/2011 to 01/2013
English Language Instructor
 Instructedelementary-agedschool children inconversational English in South Korea, managingclassroom size of fifteento
twentystudents on average.
 Met with respective parents to discuss student progress andsupport within the classroom.
 Served as active participant, liaisonin academy–related, educationally informedevents.
Hostelling International Chicago Chicago, IL. 09/2009 to 01/2011
Front Desk Agent
 Interacted extensivelywithguests, responding to requests/questions andcompletednight audit.
 Accuratelyenteredguest informationintoreservation system.
 Answered phones and took messagesas necessary.
 Verifiedcustomers’ credit andestablishedhowcustomers wouldpayfor accommodation.
 Investigatedandresolveddisputed charges onguest accounts.
 Handledanddistributedguest mail.