Master the Ins & Outs of Amazon
Operations
Operational Efficiency as an Amazon Seller
Today’s Logistics
Persephanie Arellano
Webinar Coordinator
● Session recording and slides will be sent out
● Log back in anytime with the same link
● Resources available as handouts
● Submit questions for live Q&A
Tinuiti is the largest independent performance
marketing agency across the triopoly.
Some of
our clients
Our
Recognition
4
Coronavirus (COVID-19): The Resource Hub for Marketers
The latest news and cutting edge strategies for marketers to apply today
tinuiti.com/covid
Latest News
& Updates
by Channel
Tips for
Marketers to
Implement
Trends &
Up-to-the
Minute
Updates
Today’s Speaker
Mark Russo
Marketplace Operations
Specialist
6
1. Ways to Sell on Amazon
2. Inventory Management and Forecasting
3. 2020 Fees, Fee Increases, and Hidden Costs
4. COVID-19 Announcements
5. Live Q&A
Agenda
7
Ways to Sell on Amazon
8
Seller Central Operations
Ways to Sell on Amazon
There are various ways to sell product and fulfill orders
on Amazon that can be combined together into one
holistic approach:
• Fulfilled by Amazon (FBA)
• Fulfilled by Merchant (FBM)
Seller Fulfilled Prime (SFP)
S
Seller Fulfilled Prime (SFP
• Amazon Business (B2B)
• Subscribe & Save
Fulfillment Methods
Discounted Pricing
9
Inventory Management and Forecasting
10
Amazon’s Restock Inventory tool
(Inventory > Inventory Planning > Restock Inventory)
30 days of sales + Existing FBA inventory levels
Recommended ship dates and quantities for future FBA shipments
Hide recommendations
Not replenishable = Indirectly improves the Inventory Performance Index (IPI) score
The Restock Inventory tool provides an exportable Restock Report
Seller Central Operations
Inventory Management and Forecasting
What tools and reports does Amazon provide to help us manage our FBA inventory?
Maximum inventory level represents the maximum inventory you
can maintain at Amazon. You will not be able to create a shipment
that increases your inventory levels beyond this threshold. Maximum
inventory levels are calculated using historical demand for your
products.
Utilization represents your current inventory at Amazon, which
counts against your maximum inventory level and helps determine
your maximum shipment quantity. It accounts for your incoming
shipments, inventory pending removals, and inventory reserved for
orders pending shipment.
Limited Restock Tag and
Shipment Quantity Limits
Seller Central Operations
12
Seller Central Operations
Inventory Management and Forecasting
In addition to the Restock Report there are
various other tools and reports available for
sellers to leverage in managing their inventory:
Inventory Performance Index (IPI)
Detail Pages Sales and Traffic
Inventory Health
Inventory Age
Excess Inventory
Subscribe & Save Forecasting
Inventory Performance Index (IPI) calculation change
January 20, 2020
Inventory Performance Index (“IPI”)
Seller Central Operations
Excess inventory
Sell-through
Stranded inventory
In-stock inventory
Continuously monitor unsellable quantities to avoid wasted
spend on storage fees
Regularly review inventory age and sales velocity to identify
opportunities for promotion and to optimize storage levels
Ensure that there is harmony between the product life cycle and
its inventory level
Avoid
Stale
Inventory
Unsellable
Aged
Discontinued
Inventory Management and Forecasting
Seller Central Operations
15
2020 Fees, Fee Increases, and Hidden Costs
16
Seller Central Operations
Fees + Costs
Fees
Professional Seller Account: $39.99/month
Referral Fees: 8% – 45% depending on your category (mostly 15%)
Closing Fee
Minimum Referral Fee
Fulfillment Fees
Storage Fees
Overage Fees
Long-term Storage Fees (LTSF)
Removal Order Fees
High-Volume Listing Fee
Costs
Shipping Inventory to Amazon
Returns
Advertising on an ASIN level
17
Seller Central Operations
2020 Fees
Fulfillment Fees
Referral Fees
Storage Fees Jan - Sept $0.75 / ft3
| Oct - Dec $2.40 / ft3
| Changes in March 2020:
https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC
Label Service Fee
Flat fee per unit | Based on product size and weight | Changes in February 2020:
https://sellercentral.amazon.com/gp/help/GABBX6GZPA8MSZGW
Fee on each item sold | Vary by category | Changes in February 2020:
https://sellercentral.amazon.com/gc/fee-changes
$0.30 per unit | FBA Small and Light $0.10 per unit | Changes in February 2020:
https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC
Removal Order Fee
Disposal Order Fee
Varies based on size and weight tier | Changes in February 2020:
https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC
Varies based on size and weight tier | Large Changes in February 2020:
https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC
Seller Central Operations
Covid-19 Related Announcements
February 7, 2020
Important notification regarding impacts of the Novel Coronavirus
March 17, 2020
Temporarily prioritizing products coming into our fulfillment centers
March 24, 2020
COVID-19: Removal order delays and long-term storage fee waiver
March 27, 2020
COVID-19: Update on prioritized shipment creation, new tool to check eligibility
March 30, 2020
COVID-19: FBA storage fee waiver
April 3, 2020
Temporary return window extension
April 10, 2020
Pausing Account Suspensions for Order Performance
April 18, 2020
COVID-19: Update on products eligible for shipment creation (US)
May 4, 2020
COVID-19: Waiver of May 15 US long-term storage fee
May 6, 2020
USPS international shipping service disruptions
May 13, 2020
Pause on Account Suspensions for Order Performance Extended to May 31
Key Takeaways
Explore diversification options for your fulfillment network
Leverage Amazon’s existing tools to manage FBA inventory
Monitor ASIN level sales velocity (FBM Sellers)
Track fee increase announcements and continuously
update margin calculations
Remember to account for all costs associated with your
Amazon business
20
Coronavirus (COVID-19): The Resource Hub for Marketers
The latest news and cutting edge strategies for marketers to apply today
tinuiti.com/covid
Latest News
& Updates
by Channel
Tips for
Marketers to
Implement
Trends &
Up-to-the
Minute
Updates
Schedule Your 1:1
Strategy Evaluation
Live Q&A
Mark Russo
Marketplace Operations
Specialist
Upcoming Webinars
tinuiti.com/content
23
THANK YOU!

Master Operational Efficiency as an Amazon Seller

  • 1.
    Master the Ins& Outs of Amazon Operations Operational Efficiency as an Amazon Seller
  • 2.
    Today’s Logistics Persephanie Arellano WebinarCoordinator ● Session recording and slides will be sent out ● Log back in anytime with the same link ● Resources available as handouts ● Submit questions for live Q&A
  • 3.
    Tinuiti is thelargest independent performance marketing agency across the triopoly. Some of our clients Our Recognition
  • 4.
    4 Coronavirus (COVID-19): TheResource Hub for Marketers The latest news and cutting edge strategies for marketers to apply today tinuiti.com/covid Latest News & Updates by Channel Tips for Marketers to Implement Trends & Up-to-the Minute Updates
  • 5.
  • 6.
    6 1. Ways toSell on Amazon 2. Inventory Management and Forecasting 3. 2020 Fees, Fee Increases, and Hidden Costs 4. COVID-19 Announcements 5. Live Q&A Agenda
  • 7.
    7 Ways to Sellon Amazon
  • 8.
    8 Seller Central Operations Waysto Sell on Amazon There are various ways to sell product and fulfill orders on Amazon that can be combined together into one holistic approach: • Fulfilled by Amazon (FBA) • Fulfilled by Merchant (FBM) Seller Fulfilled Prime (SFP) S Seller Fulfilled Prime (SFP • Amazon Business (B2B) • Subscribe & Save Fulfillment Methods Discounted Pricing
  • 9.
  • 10.
    10 Amazon’s Restock Inventorytool (Inventory > Inventory Planning > Restock Inventory) 30 days of sales + Existing FBA inventory levels Recommended ship dates and quantities for future FBA shipments Hide recommendations Not replenishable = Indirectly improves the Inventory Performance Index (IPI) score The Restock Inventory tool provides an exportable Restock Report Seller Central Operations Inventory Management and Forecasting What tools and reports does Amazon provide to help us manage our FBA inventory?
  • 11.
    Maximum inventory levelrepresents the maximum inventory you can maintain at Amazon. You will not be able to create a shipment that increases your inventory levels beyond this threshold. Maximum inventory levels are calculated using historical demand for your products. Utilization represents your current inventory at Amazon, which counts against your maximum inventory level and helps determine your maximum shipment quantity. It accounts for your incoming shipments, inventory pending removals, and inventory reserved for orders pending shipment. Limited Restock Tag and Shipment Quantity Limits Seller Central Operations
  • 12.
    12 Seller Central Operations InventoryManagement and Forecasting In addition to the Restock Report there are various other tools and reports available for sellers to leverage in managing their inventory: Inventory Performance Index (IPI) Detail Pages Sales and Traffic Inventory Health Inventory Age Excess Inventory Subscribe & Save Forecasting
  • 13.
    Inventory Performance Index(IPI) calculation change January 20, 2020 Inventory Performance Index (“IPI”) Seller Central Operations Excess inventory Sell-through Stranded inventory In-stock inventory
  • 14.
    Continuously monitor unsellablequantities to avoid wasted spend on storage fees Regularly review inventory age and sales velocity to identify opportunities for promotion and to optimize storage levels Ensure that there is harmony between the product life cycle and its inventory level Avoid Stale Inventory Unsellable Aged Discontinued Inventory Management and Forecasting Seller Central Operations
  • 15.
    15 2020 Fees, FeeIncreases, and Hidden Costs
  • 16.
    16 Seller Central Operations Fees+ Costs Fees Professional Seller Account: $39.99/month Referral Fees: 8% – 45% depending on your category (mostly 15%) Closing Fee Minimum Referral Fee Fulfillment Fees Storage Fees Overage Fees Long-term Storage Fees (LTSF) Removal Order Fees High-Volume Listing Fee Costs Shipping Inventory to Amazon Returns Advertising on an ASIN level
  • 17.
    17 Seller Central Operations 2020Fees Fulfillment Fees Referral Fees Storage Fees Jan - Sept $0.75 / ft3 | Oct - Dec $2.40 / ft3 | Changes in March 2020: https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC Label Service Fee Flat fee per unit | Based on product size and weight | Changes in February 2020: https://sellercentral.amazon.com/gp/help/GABBX6GZPA8MSZGW Fee on each item sold | Vary by category | Changes in February 2020: https://sellercentral.amazon.com/gc/fee-changes $0.30 per unit | FBA Small and Light $0.10 per unit | Changes in February 2020: https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC Removal Order Fee Disposal Order Fee Varies based on size and weight tier | Changes in February 2020: https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC Varies based on size and weight tier | Large Changes in February 2020: https://sellercentral.amazon.com/gp/help/GZ5Q2VW5WF4JWRGC
  • 18.
    Seller Central Operations Covid-19Related Announcements February 7, 2020 Important notification regarding impacts of the Novel Coronavirus March 17, 2020 Temporarily prioritizing products coming into our fulfillment centers March 24, 2020 COVID-19: Removal order delays and long-term storage fee waiver March 27, 2020 COVID-19: Update on prioritized shipment creation, new tool to check eligibility March 30, 2020 COVID-19: FBA storage fee waiver April 3, 2020 Temporary return window extension April 10, 2020 Pausing Account Suspensions for Order Performance April 18, 2020 COVID-19: Update on products eligible for shipment creation (US) May 4, 2020 COVID-19: Waiver of May 15 US long-term storage fee May 6, 2020 USPS international shipping service disruptions May 13, 2020 Pause on Account Suspensions for Order Performance Extended to May 31
  • 19.
    Key Takeaways Explore diversificationoptions for your fulfillment network Leverage Amazon’s existing tools to manage FBA inventory Monitor ASIN level sales velocity (FBM Sellers) Track fee increase announcements and continuously update margin calculations Remember to account for all costs associated with your Amazon business
  • 20.
    20 Coronavirus (COVID-19): TheResource Hub for Marketers The latest news and cutting edge strategies for marketers to apply today tinuiti.com/covid Latest News & Updates by Channel Tips for Marketers to Implement Trends & Up-to-the Minute Updates
  • 21.
  • 22.
    Live Q&A Mark Russo MarketplaceOperations Specialist
  • 23.
  • 24.