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Uses & Gratifications of Snapchat: An
Answer To Privacy Needs?
By: Lauren Harrahill
Snapchat
Conceptualized by Evan Spiegel and Bobby Murphy in 2010 after a friend complained
about sending pictures while drunk that the recipient was able to save and keep.
A mobile application that allows users to send pictures to friends that will disappear
within 10 seconds or less, but the files are stored for access in the Google Cloud.
Has reached over 100 million monthly users as
of August 2014, with the average user being
18 years old.
Privacy
Privacy has become one of the most prolific concerns in
society with the advent of the internet and social media.
- 50% of Facebook users don’t “trust” the site (Waters &
Ackerman, 2011)
- Over 70% of online adults use Social Media (Pew
Research, 2014)
- Fall 2014 a third party app leaked thousands of Snaps
Purpose
To understand what use or need Snapchat
satisfies for users. Is privacy a need in this
social-digital era? And if privacy is a
considerable “need,” does Snapchat adequately
satisfy the need?
History of Media and Privacy
Concerns over media and its invasion on the private
individual have been prolific in society long before the
social media era.
- War of Independence
- Oliver Sipple
- Social Media
CPM
In communication there are certain stipulations
that help us determine when, how, and how
much information we choose to disclose about
ourselves. (Petronio, 1991)
Literature Review
1. People believe they own and have the right to their private information
2. People control their personal information through the use of personal privacy
rules or boundaries
3. When others are told or given access to a person’s private information, they
become co-owners of that information
4. Co-owners of private information need to negotiate mutually agreeable privacy
rules about telling others
5. When co-owners of private information don’t effectively navigate and follow
mutually held privacy rules, boundary turbulence is likely the result
Uses & Gratification Theory
Audiences are motivated by psychological and social needs to consume media.
If these needs are not met users will search or create media to satisfy the unmet
need. (Katz, 1974)
Snapchat tries to posit itself as being extremely private because of its
disappearing content platform. (Courola, 2013)
RQs
RQ1: Do users use Snapchat because they believe there is more privacy than other social media
applications such as Facebook and Twitter?
RQ2: Do Snapchat users feel there is a need for mobile, social media platforms that allow for
(perceived) privacy?
RQ3: Do Snapchat users share more sensitive information (visually) on Snapchat than they do on
other social media platforms that allow for sharing of visual content?
RQ4: Do Snapchat users feel there is more benefit to using Snapchat (relational maintenance and
social capital) than there are risks (potential loss of privacy) because of perceived privacy?
Implications of Research
Media will always advance, and our concerns for privacy
will always be there with it.
Will platforms with perceived increased privacy be more
enticing to users?
Will any platform actually satisfy our desire for privacy in
the digital era?
Questions?

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Uses & Gratifications of Snapchat: An Answer To Privacy Needs

  • 1. Uses & Gratifications of Snapchat: An Answer To Privacy Needs? By: Lauren Harrahill
  • 2. Snapchat Conceptualized by Evan Spiegel and Bobby Murphy in 2010 after a friend complained about sending pictures while drunk that the recipient was able to save and keep. A mobile application that allows users to send pictures to friends that will disappear within 10 seconds or less, but the files are stored for access in the Google Cloud. Has reached over 100 million monthly users as of August 2014, with the average user being 18 years old.
  • 3. Privacy Privacy has become one of the most prolific concerns in society with the advent of the internet and social media. - 50% of Facebook users don’t “trust” the site (Waters & Ackerman, 2011) - Over 70% of online adults use Social Media (Pew Research, 2014) - Fall 2014 a third party app leaked thousands of Snaps
  • 4. Purpose To understand what use or need Snapchat satisfies for users. Is privacy a need in this social-digital era? And if privacy is a considerable “need,” does Snapchat adequately satisfy the need?
  • 5. History of Media and Privacy Concerns over media and its invasion on the private individual have been prolific in society long before the social media era. - War of Independence - Oliver Sipple - Social Media
  • 6. CPM In communication there are certain stipulations that help us determine when, how, and how much information we choose to disclose about ourselves. (Petronio, 1991)
  • 7. Literature Review 1. People believe they own and have the right to their private information 2. People control their personal information through the use of personal privacy rules or boundaries 3. When others are told or given access to a person’s private information, they become co-owners of that information 4. Co-owners of private information need to negotiate mutually agreeable privacy rules about telling others 5. When co-owners of private information don’t effectively navigate and follow mutually held privacy rules, boundary turbulence is likely the result
  • 8. Uses & Gratification Theory Audiences are motivated by psychological and social needs to consume media. If these needs are not met users will search or create media to satisfy the unmet need. (Katz, 1974) Snapchat tries to posit itself as being extremely private because of its disappearing content platform. (Courola, 2013)
  • 9. RQs RQ1: Do users use Snapchat because they believe there is more privacy than other social media applications such as Facebook and Twitter? RQ2: Do Snapchat users feel there is a need for mobile, social media platforms that allow for (perceived) privacy? RQ3: Do Snapchat users share more sensitive information (visually) on Snapchat than they do on other social media platforms that allow for sharing of visual content? RQ4: Do Snapchat users feel there is more benefit to using Snapchat (relational maintenance and social capital) than there are risks (potential loss of privacy) because of perceived privacy?
  • 10. Implications of Research Media will always advance, and our concerns for privacy will always be there with it. Will platforms with perceived increased privacy be more enticing to users? Will any platform actually satisfy our desire for privacy in the digital era?

Editor's Notes

  1. I started using Snapchat because my sister and slowly found myself divulging more- it became a relationship point when I could finally send my friend an ugly picture. But I onl;y did that because I felt safe on this platform. Celebrities are on it, CNN, Ellen- it is mainstream Worth over 10 billion
  2. The trust was broken when the leak happened, yet usership still continues to grow- and it seems because there is still a perception of privacy
  3. Is it more than just for sexting and getting away from mom and dad Is privacy something we search for in our media use If privacy is an over Poked need, does snapchat satisfy it
  4. Independence war Checkbooks Oliver Sipple Social Media and privacy settings
  5. These boundaries are actually very permeable. Research has shown that Risk/benefit and motivation are a huge reason to disclose on social media Some of the greatest benefits that motivate us on social media for disclosure are relationship maintance, social capital, and validation
  6. There are different needs for why we use media, entertainment, information, so forth. I would even posit that privacy has become a need we need to gratify along with validation and social capital When Facebook users felt that there was not enough privacy in 2009ish the company instilled privacy control settings to satisfy the need so that users would stay