SlideShare a Scribd company logo
Healthcare Marketing Trends
Alexis Dingman
Interviewee: Jennifer Krippner
Maple Grove Hospital
• Maple Grove, MN
• Jennifer Krippner
• Director of Marketing, Physician Relations, Guest Services
• Named one of the Top 100 Hospitals in the United States
• Example for trending topics
Owned Media
 Blogs (Belovo)
 YouTube Channel
 Facebook and Twitter (still count)
Events
 Learning
 Getting your name out there
 Community feel
Community Health Assessment
 Help learn who your target market is
 What the community needs
 Problems in the community
 Goal is to fix the problems and
assess their needs so they trust you
Productivity Consultants
 Investigates and recommends cost savings
 Productivity
 Efficiency
 Employees needed
 Can save a lot of money
Competitors
 You still need to study others (Belovo)
 Competing with NIKE, apps, LoseIt, gyms, etc.
 Mini- Clinics like CVS, Wal-Mart, and Walgreens
 Or over-the-phone diagnosis or treatments
Bibliography
Bevolo, Chris. "Metamorphosis: Leveraging Content Marketing to Drive Strategic
Healthcare Marketing Efforts." Interval (2011): n. pag. Interval. Web. 27 June
2014. <http://files.thinkinterval.com/papers/interval-metamorphosis.pdf>.
Krippner, Jennifer. "Healthcare Marketing." Personal interview. 24 June 2014.
"Let's Talk About It." 10 Steps to a Successful Marketing Plan. The Roberts Group,
4 Sept. 2012. Web. 07 June 2014.
Video
 Watch and see how YouTube can help any business!
 http://www.youtube.com/watch?v=hxMCKUATcfk

More Related Content

Similar to Marketing Presentation SCSU

Defining your role in patient experience aamc-gia presesentation
Defining your role in patient experience   aamc-gia presesentationDefining your role in patient experience   aamc-gia presesentation
Defining your role in patient experience aamc-gia presesentation
Endeavor Management
 
OBP Medical IMC Plan_No Video
OBP Medical IMC Plan_No VideoOBP Medical IMC Plan_No Video
OBP Medical IMC Plan_No Video
Lujia Chen
 
Hospital Public Relations and Marketing via Social Media
Hospital Public Relations and Marketing via Social MediaHospital Public Relations and Marketing via Social Media
Hospital Public Relations and Marketing via Social Media
Bacon Social Media
 
What Moves The Needle For Healthcare Marketers
What Moves The Needle For Healthcare MarketersWhat Moves The Needle For Healthcare Marketers
What Moves The Needle For Healthcare Marketers
Brandon Ives
 
IABC Convergence Summit Keynote
IABC Convergence Summit KeynoteIABC Convergence Summit Keynote
IABC Convergence Summit Keynote
Lee Aase
 
Turning point social_marketing_101
Turning point social_marketing_101Turning point social_marketing_101
Turning point social_marketing_101
emphemory
 
Marketing Patient Safety & Hand Hygiene
Marketing Patient Safety & Hand HygieneMarketing Patient Safety & Hand Hygiene
Marketing Patient Safety & Hand Hygiene
Jennings Healthcare Marketing (Dan Dunlop)
 
Content Marketing Rules for Healthcare Organizations
Content Marketing Rules for Healthcare OrganizationsContent Marketing Rules for Healthcare Organizations
Content Marketing Rules for Healthcare Organizations
AIS Media, Inc.
 
Health Communication
Health CommunicationHealth Communication
Health Communication
Paul Duong
 
HL15016_brochure
HL15016_brochureHL15016_brochure
HL15016_brochure
Kristen McGonagle
 
Self Management Presentation - Patient Centered Medical Home 2011
Self Management Presentation - Patient Centered Medical Home 2011Self Management Presentation - Patient Centered Medical Home 2011
Self Management Presentation - Patient Centered Medical Home 2011
pedenton
 
15 Psychological Studies for Marketers to Know
15 Psychological Studies for Marketers to Know15 Psychological Studies for Marketers to Know
15 Psychological Studies for Marketers to Know
Kirsten Coventry ✎
 
Social Marketing
Social MarketingSocial Marketing
Social Marketing
TulaneMCH
 
Central PA 2014 Healthcare Odyssey Panelists
Central PA 2014 Healthcare Odyssey PanelistsCentral PA 2014 Healthcare Odyssey Panelists
Central PA 2014 Healthcare Odyssey Panelists
Benjamin Pease
 
Marketing Plan Dr Harvey Final
Marketing Plan Dr Harvey FinalMarketing Plan Dr Harvey Final
Marketing Plan Dr Harvey Final
caamch2
 
Marketing By Kamran Khan.pptx
Marketing By Kamran Khan.pptxMarketing By Kamran Khan.pptx
Marketing By Kamran Khan.pptx
Kamran Khan
 
A Conversation: ACA's Impact on Healthcare Marketing & Community Outreach
A Conversation: ACA's Impact on Healthcare Marketing & Community OutreachA Conversation: ACA's Impact on Healthcare Marketing & Community Outreach
A Conversation: ACA's Impact on Healthcare Marketing & Community Outreach
Maureen Scullin
 
Case Study of Patient Experience Design & Marketing Management: Baystate Brea...
Case Study of Patient Experience Design & Marketing Management: Baystate Brea...Case Study of Patient Experience Design & Marketing Management: Baystate Brea...
Case Study of Patient Experience Design & Marketing Management: Baystate Brea...
Renown Health
 
Digitalsurgeons Social Media Seminar C C A T
Digitalsurgeons  Social  Media  Seminar C C A TDigitalsurgeons  Social  Media  Seminar C C A T
Digitalsurgeons Social Media Seminar C C A T
Digital Surgeons
 
Good scout maximization_cmf[1]
Good scout maximization_cmf[1]Good scout maximization_cmf[1]
Good scout maximization_cmf[1]
Good Scout Group
 

Similar to Marketing Presentation SCSU (20)

Defining your role in patient experience aamc-gia presesentation
Defining your role in patient experience   aamc-gia presesentationDefining your role in patient experience   aamc-gia presesentation
Defining your role in patient experience aamc-gia presesentation
 
OBP Medical IMC Plan_No Video
OBP Medical IMC Plan_No VideoOBP Medical IMC Plan_No Video
OBP Medical IMC Plan_No Video
 
Hospital Public Relations and Marketing via Social Media
Hospital Public Relations and Marketing via Social MediaHospital Public Relations and Marketing via Social Media
Hospital Public Relations and Marketing via Social Media
 
What Moves The Needle For Healthcare Marketers
What Moves The Needle For Healthcare MarketersWhat Moves The Needle For Healthcare Marketers
What Moves The Needle For Healthcare Marketers
 
IABC Convergence Summit Keynote
IABC Convergence Summit KeynoteIABC Convergence Summit Keynote
IABC Convergence Summit Keynote
 
Turning point social_marketing_101
Turning point social_marketing_101Turning point social_marketing_101
Turning point social_marketing_101
 
Marketing Patient Safety & Hand Hygiene
Marketing Patient Safety & Hand HygieneMarketing Patient Safety & Hand Hygiene
Marketing Patient Safety & Hand Hygiene
 
Content Marketing Rules for Healthcare Organizations
Content Marketing Rules for Healthcare OrganizationsContent Marketing Rules for Healthcare Organizations
Content Marketing Rules for Healthcare Organizations
 
Health Communication
Health CommunicationHealth Communication
Health Communication
 
HL15016_brochure
HL15016_brochureHL15016_brochure
HL15016_brochure
 
Self Management Presentation - Patient Centered Medical Home 2011
Self Management Presentation - Patient Centered Medical Home 2011Self Management Presentation - Patient Centered Medical Home 2011
Self Management Presentation - Patient Centered Medical Home 2011
 
15 Psychological Studies for Marketers to Know
15 Psychological Studies for Marketers to Know15 Psychological Studies for Marketers to Know
15 Psychological Studies for Marketers to Know
 
Social Marketing
Social MarketingSocial Marketing
Social Marketing
 
Central PA 2014 Healthcare Odyssey Panelists
Central PA 2014 Healthcare Odyssey PanelistsCentral PA 2014 Healthcare Odyssey Panelists
Central PA 2014 Healthcare Odyssey Panelists
 
Marketing Plan Dr Harvey Final
Marketing Plan Dr Harvey FinalMarketing Plan Dr Harvey Final
Marketing Plan Dr Harvey Final
 
Marketing By Kamran Khan.pptx
Marketing By Kamran Khan.pptxMarketing By Kamran Khan.pptx
Marketing By Kamran Khan.pptx
 
A Conversation: ACA's Impact on Healthcare Marketing & Community Outreach
A Conversation: ACA's Impact on Healthcare Marketing & Community OutreachA Conversation: ACA's Impact on Healthcare Marketing & Community Outreach
A Conversation: ACA's Impact on Healthcare Marketing & Community Outreach
 
Case Study of Patient Experience Design & Marketing Management: Baystate Brea...
Case Study of Patient Experience Design & Marketing Management: Baystate Brea...Case Study of Patient Experience Design & Marketing Management: Baystate Brea...
Case Study of Patient Experience Design & Marketing Management: Baystate Brea...
 
Digitalsurgeons Social Media Seminar C C A T
Digitalsurgeons  Social  Media  Seminar C C A TDigitalsurgeons  Social  Media  Seminar C C A T
Digitalsurgeons Social Media Seminar C C A T
 
Good scout maximization_cmf[1]
Good scout maximization_cmf[1]Good scout maximization_cmf[1]
Good scout maximization_cmf[1]
 

Recently uploaded

Sectional dentures for microstomia patients.pptx
Sectional dentures for microstomia patients.pptxSectional dentures for microstomia patients.pptx
Sectional dentures for microstomia patients.pptx
SatvikaPrasad
 
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa AjmanFriendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
Malayali Kerala Spa Ajman
 
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
Santhosh Raj
 
Sunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPA
Sunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPASunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPA
Sunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPA
ssuser555edf
 
English Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptxEnglish Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptx
MatSouthwell1
 
Dr. Sherman Lai, MD — Guelph's Dedicated Medical Professional
Dr. Sherman Lai, MD — Guelph's Dedicated Medical ProfessionalDr. Sherman Lai, MD — Guelph's Dedicated Medical Professional
Dr. Sherman Lai, MD — Guelph's Dedicated Medical Professional
Sherman Lai Guelph
 
VEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdf
VEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdfVEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdf
VEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdf
Vedanta A
 
Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...
Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...
Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...
The Lifesciences Magazine
 
Columbia毕业证书退学办理
Columbia毕业证书退学办理Columbia毕业证书退学办理
Columbia毕业证书退学办理
ozcot
 
GORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptx
GORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptxGORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptx
GORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptx
Rommel Luis III Israel
 
3. User Guide Activity Budget Tracking App Steps to apply.pptx
3. User Guide Activity Budget Tracking App Steps to apply.pptx3. User Guide Activity Budget Tracking App Steps to apply.pptx
3. User Guide Activity Budget Tracking App Steps to apply.pptx
habtegirma
 
Monopoly PCD Pharma Franchise in Tripura
Monopoly PCD Pharma Franchise in TripuraMonopoly PCD Pharma Franchise in Tripura
Monopoly PCD Pharma Franchise in Tripura
SKG Internationals
 
Electrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdfElectrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdf
Elackkiya Balamurugan
 
FACIAL NERVE
FACIAL NERVEFACIAL NERVE
FACIAL NERVE
aditigupta1117
 
Types of Cancer Treatments | Forms of cancer treatment
Types of Cancer Treatments | Forms of cancer treatmentTypes of Cancer Treatments | Forms of cancer treatment
Types of Cancer Treatments | Forms of cancer treatment
RioGrandeCancerSpeci
 
The Ultimate Guide in Setting Up Market Research System in Health-Tech
The Ultimate Guide in Setting Up Market Research System in Health-TechThe Ultimate Guide in Setting Up Market Research System in Health-Tech
The Ultimate Guide in Setting Up Market Research System in Health-Tech
Gokul Rangarajan
 
EXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdfEXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdf
Madhusmita Sahoo
 
Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...
rightmanforbloodline
 
一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理
一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理
一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理
xkute
 
Emotional and Behavioural Problems in Children - Counselling and Family Thera...
Emotional and Behavioural Problems in Children - Counselling and Family Thera...Emotional and Behavioural Problems in Children - Counselling and Family Thera...
Emotional and Behavioural Problems in Children - Counselling and Family Thera...
PsychoTech Services
 

Recently uploaded (20)

Sectional dentures for microstomia patients.pptx
Sectional dentures for microstomia patients.pptxSectional dentures for microstomia patients.pptx
Sectional dentures for microstomia patients.pptx
 
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa AjmanFriendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
 
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
 
Sunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPA
Sunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPASunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPA
Sunscreens, IP-I, Dr. M.N.CHISHTI, Asst Prof. Dept of Pharmaceutics, YBCCPA
 
English Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptxEnglish Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptx
 
Dr. Sherman Lai, MD — Guelph's Dedicated Medical Professional
Dr. Sherman Lai, MD — Guelph's Dedicated Medical ProfessionalDr. Sherman Lai, MD — Guelph's Dedicated Medical Professional
Dr. Sherman Lai, MD — Guelph's Dedicated Medical Professional
 
VEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdf
VEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdfVEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdf
VEDANTA AIR AMBULANCE SERVICES IN REWA AT A COST-EFFECTIVE PRICE.pdf
 
Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...
Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...
Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...
 
Columbia毕业证书退学办理
Columbia毕业证书退学办理Columbia毕业证书退学办理
Columbia毕业证书退学办理
 
GORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptx
GORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptxGORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptx
GORDON'S 11 FUNCTIONAL PATTERN-Health Assessment.pptx
 
3. User Guide Activity Budget Tracking App Steps to apply.pptx
3. User Guide Activity Budget Tracking App Steps to apply.pptx3. User Guide Activity Budget Tracking App Steps to apply.pptx
3. User Guide Activity Budget Tracking App Steps to apply.pptx
 
Monopoly PCD Pharma Franchise in Tripura
Monopoly PCD Pharma Franchise in TripuraMonopoly PCD Pharma Franchise in Tripura
Monopoly PCD Pharma Franchise in Tripura
 
Electrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdfElectrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdf
 
FACIAL NERVE
FACIAL NERVEFACIAL NERVE
FACIAL NERVE
 
Types of Cancer Treatments | Forms of cancer treatment
Types of Cancer Treatments | Forms of cancer treatmentTypes of Cancer Treatments | Forms of cancer treatment
Types of Cancer Treatments | Forms of cancer treatment
 
The Ultimate Guide in Setting Up Market Research System in Health-Tech
The Ultimate Guide in Setting Up Market Research System in Health-TechThe Ultimate Guide in Setting Up Market Research System in Health-Tech
The Ultimate Guide in Setting Up Market Research System in Health-Tech
 
EXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdfEXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdf
 
Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...
 
一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理
一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理
一比一原版(UoA毕业证)昆士兰科技大学毕业证如何办理
 
Emotional and Behavioural Problems in Children - Counselling and Family Thera...
Emotional and Behavioural Problems in Children - Counselling and Family Thera...Emotional and Behavioural Problems in Children - Counselling and Family Thera...
Emotional and Behavioural Problems in Children - Counselling and Family Thera...
 

Marketing Presentation SCSU

  • 1. Healthcare Marketing Trends Alexis Dingman Interviewee: Jennifer Krippner
  • 2. Maple Grove Hospital • Maple Grove, MN • Jennifer Krippner • Director of Marketing, Physician Relations, Guest Services • Named one of the Top 100 Hospitals in the United States • Example for trending topics
  • 3. Owned Media  Blogs (Belovo)  YouTube Channel  Facebook and Twitter (still count)
  • 4. Events  Learning  Getting your name out there  Community feel
  • 5. Community Health Assessment  Help learn who your target market is  What the community needs  Problems in the community  Goal is to fix the problems and assess their needs so they trust you
  • 6. Productivity Consultants  Investigates and recommends cost savings  Productivity  Efficiency  Employees needed  Can save a lot of money
  • 7. Competitors  You still need to study others (Belovo)  Competing with NIKE, apps, LoseIt, gyms, etc.  Mini- Clinics like CVS, Wal-Mart, and Walgreens  Or over-the-phone diagnosis or treatments
  • 8. Bibliography Bevolo, Chris. "Metamorphosis: Leveraging Content Marketing to Drive Strategic Healthcare Marketing Efforts." Interval (2011): n. pag. Interval. Web. 27 June 2014. <http://files.thinkinterval.com/papers/interval-metamorphosis.pdf>. Krippner, Jennifer. "Healthcare Marketing." Personal interview. 24 June 2014. "Let's Talk About It." 10 Steps to a Successful Marketing Plan. The Roberts Group, 4 Sept. 2012. Web. 07 June 2014.
  • 9. Video  Watch and see how YouTube can help any business!  http://www.youtube.com/watch?v=hxMCKUATcfk