WORKBOOK - The Ultimate Indestructible Blueprint For Maximizing Sales in 2017Meredith Oliver
Presented at the 2017 International Builders Show by Meredith Oliver, Evan Carroll, and Stan Phelps. Three hour master session. This session helped attendees recognize and understand the role customer experience plans in the customer buying journey.
Content Jam 2015: Great Content Starts Here: Positioning is More Than a State...Orbit Media Studios
Before you even start writing your content, it helps if you’ve defined your target customer and understand what your company’s core message platforms are. Developing a positioning statement will help you do both of those things and more!
In this workshop you’ll learn:
The 5 key things you need to know to talk clearly about your company
Using your positioning statement to create personas
Using positioning as a springboard for messaging
How to refine your company's existing positioning
This 2015 Mobile World Congress showcased the latest innovations in mobile technology, bringing together the leaders and pioneers of the mobile industry, consumer brands, and the growing amount of businesses touched by the mobile market.
Out of over 2,100 companies flaunting their newest and best, only a handful of exhibitors really stuck out for their ability to cut through the noise noise and connect with their audience.
We've taken a look at these standout exhibitors and examined what made them so memorable. Read our POV, and learn the 4 ways to win at the tradeshow that will connect people with your products and services and build your business.
This is a presentation that I gave to a USF Masters of Business Administration class on Brand Planning for Clients. My hope was to share some thoughts with the future generation of clients on planning, positioning, relevance and new product development.
WORKBOOK - The Ultimate Indestructible Blueprint For Maximizing Sales in 2017Meredith Oliver
Presented at the 2017 International Builders Show by Meredith Oliver, Evan Carroll, and Stan Phelps. Three hour master session. This session helped attendees recognize and understand the role customer experience plans in the customer buying journey.
Content Jam 2015: Great Content Starts Here: Positioning is More Than a State...Orbit Media Studios
Before you even start writing your content, it helps if you’ve defined your target customer and understand what your company’s core message platforms are. Developing a positioning statement will help you do both of those things and more!
In this workshop you’ll learn:
The 5 key things you need to know to talk clearly about your company
Using your positioning statement to create personas
Using positioning as a springboard for messaging
How to refine your company's existing positioning
This 2015 Mobile World Congress showcased the latest innovations in mobile technology, bringing together the leaders and pioneers of the mobile industry, consumer brands, and the growing amount of businesses touched by the mobile market.
Out of over 2,100 companies flaunting their newest and best, only a handful of exhibitors really stuck out for their ability to cut through the noise noise and connect with their audience.
We've taken a look at these standout exhibitors and examined what made them so memorable. Read our POV, and learn the 4 ways to win at the tradeshow that will connect people with your products and services and build your business.
This is a presentation that I gave to a USF Masters of Business Administration class on Brand Planning for Clients. My hope was to share some thoughts with the future generation of clients on planning, positioning, relevance and new product development.
The slides from my inaugural creative brief writing workshop. Theory and practice. Attendees had to complete a brief prior to the session, and their work was used to illustrate best brief writing practice. More sessions to follow.
Our senses fuel our perceptions of the objects and events that surround us. Yet as marketers we're often limited to just two of them—sight and sound.
How much more compelling could brand experiences be if we used the science of perception to design better, more persuasive interactions—taking into account all of our senses?
In our latest white paper, we explain how an experiential approach harnesses the science of the senses to create more effective, more engaging experiences that amplify your message and brand.
How to become an unstoppable launch machine - breakfast briefing October 2014...fivebyfive
As a launch marketing agency, we’ve worked on launches for products and services in many different sectors, to many different audiences across many different channels. Every launch is different.
However, we’ve learned that there are certain things which are common to successful launches, which over time have become our guiding principles.
This is a summary of these 10 guiding principles.
From gold lamé to vin rosé, Cannes is a special place indeed.
It’s home to the world’s largest and most revered awards festival for the best creative work in Film, Creative Effectiveness, and more.
The week’s content includes seminars, forums and workshops presented by creative leadership from around the world — both from inside and outside the marketing industry.
We learned of brand experience examples such as the Google Creative Sandbox and the Ipsos Ladies Lounge provided insight and inspiration in a relaxed environment.
Oh — and of course — there was legendary partying in true industry style.
Brand of the Future
The workshop/seminar/event aims to examine the processes of envisioning and influencing the creation of future brand concepts with a combination on insights, intuition and high creativity. A particular emphasis will be placed on projecting how the trend of the new wave of entrepreneurs towards sharing instead of pure selling will be shaping our future.
The concept will be discussed in relation to the current and future context in Latvia and in the region at large. At the same time, global extensions of the issues will not be missed. International examples of successful will be presented and discussed as part of the class.
Free Download on How to stop writing Ugly Creative Briefs
The Creative Brief should help Brand Leaders to control the strategy, yet give freedom on execution. Brand leaders have this backwards, giving freedom on the strategy with various options in the brief, and yet control the execution with a long list of mandatories and direction on style of advertising. But really, you want “creative” options, not strategic options. You should write a very tight brief, based on the strategy you decided on, before you even wrote the brief. Slow down and let your strategic thinking prevail. Brand leaders try to control the outcome of the creative process so they write a long list of mandatories in the brief, they try to steer the type of advertising they want to see, or don’t want to see. You should allow the creative process to unfold, as you always hold the power of decision. Go faster with your instincts to not over-think great ideas.
Improve your revenue by engaging in true Sales Enablement. Sales Enablement can help you generate and close more leads, faster. Look for a Sales Enablement tool that provides you a 360 degree view of prospects and covers every aspect of sales and marketing including lead generation, demand generation, drip campaign, blogging and social media posting.
This presentation explains how investing in an integrated Marketing Automation and Sales Enablement solution can bring you more leads and close more sales.
The slides from my inaugural creative brief writing workshop. Theory and practice. Attendees had to complete a brief prior to the session, and their work was used to illustrate best brief writing practice. More sessions to follow.
Our senses fuel our perceptions of the objects and events that surround us. Yet as marketers we're often limited to just two of them—sight and sound.
How much more compelling could brand experiences be if we used the science of perception to design better, more persuasive interactions—taking into account all of our senses?
In our latest white paper, we explain how an experiential approach harnesses the science of the senses to create more effective, more engaging experiences that amplify your message and brand.
How to become an unstoppable launch machine - breakfast briefing October 2014...fivebyfive
As a launch marketing agency, we’ve worked on launches for products and services in many different sectors, to many different audiences across many different channels. Every launch is different.
However, we’ve learned that there are certain things which are common to successful launches, which over time have become our guiding principles.
This is a summary of these 10 guiding principles.
From gold lamé to vin rosé, Cannes is a special place indeed.
It’s home to the world’s largest and most revered awards festival for the best creative work in Film, Creative Effectiveness, and more.
The week’s content includes seminars, forums and workshops presented by creative leadership from around the world — both from inside and outside the marketing industry.
We learned of brand experience examples such as the Google Creative Sandbox and the Ipsos Ladies Lounge provided insight and inspiration in a relaxed environment.
Oh — and of course — there was legendary partying in true industry style.
Brand of the Future
The workshop/seminar/event aims to examine the processes of envisioning and influencing the creation of future brand concepts with a combination on insights, intuition and high creativity. A particular emphasis will be placed on projecting how the trend of the new wave of entrepreneurs towards sharing instead of pure selling will be shaping our future.
The concept will be discussed in relation to the current and future context in Latvia and in the region at large. At the same time, global extensions of the issues will not be missed. International examples of successful will be presented and discussed as part of the class.
Free Download on How to stop writing Ugly Creative Briefs
The Creative Brief should help Brand Leaders to control the strategy, yet give freedom on execution. Brand leaders have this backwards, giving freedom on the strategy with various options in the brief, and yet control the execution with a long list of mandatories and direction on style of advertising. But really, you want “creative” options, not strategic options. You should write a very tight brief, based on the strategy you decided on, before you even wrote the brief. Slow down and let your strategic thinking prevail. Brand leaders try to control the outcome of the creative process so they write a long list of mandatories in the brief, they try to steer the type of advertising they want to see, or don’t want to see. You should allow the creative process to unfold, as you always hold the power of decision. Go faster with your instincts to not over-think great ideas.
Improve your revenue by engaging in true Sales Enablement. Sales Enablement can help you generate and close more leads, faster. Look for a Sales Enablement tool that provides you a 360 degree view of prospects and covers every aspect of sales and marketing including lead generation, demand generation, drip campaign, blogging and social media posting.
This presentation explains how investing in an integrated Marketing Automation and Sales Enablement solution can bring you more leads and close more sales.
txu tasarımcı, ıs planlaması ve tasarıma deger katmaDoğukan Çağıran
Chu Uroz konsept tasarımcısı akıllı kıyafet alanında Amerika sektörine giriş yapmak istemektededir, yaptığımız iş planlamsı ve belirlenen yeni akıllı kıyafetler doğrultusunda market analizi ve konsept tasarımları.
Gelişen Dünya'nın multidisipliner ekibi...
Altyol'da ürün, hizmet, amaç, konsept, hedef ya da fikir test eder, karar verir, aksiyon planlar, uygulamaya çevirir ve sonucu görebilirsiniz.
Hem de bunları kendi ofisinizdeymiş gibi konforlu, kendi ekibinizmiş gibi hissederek yaşarsınız.
Organik olmayan çoğu zaman rewarded/incentivized/incent download’ların kısa zaman diliminde agresif bir şekilde edinilmesiyle, uygulamanın kategori ve anahtar kelimelerindeki görünürlüğünün arttırılarak, organik/engaged download’ların kazanılması.
Responsive Design: Out of the Box and Down the Rabbit HoleDan Moriarty
When building a responsive website in Drupal, you may hear about starter themes that are responsive "out of the box". What you learn is that responsive design is such a deep and complex field that "out of the box" doesn't really exist. Let's begin to explore the deep rabbit hole that is responsive web design. From a designer and front end developer perspective.
Brightwell has realised the exit from Pavo in 2008 through a Management Buyout (MBO). -
Brightwell, T-Design yatırımından 2008 tarihinde “Yöneticilere Satış” (MBO) yöntemi ile çıkış gerçekleştirmiştir.
Nyle Product Packaging Case Study - By Desmania DesignDesmania_Design
Desmania partnered with CavinKare to reposition their brand standing as a most dependable brand which challenges the market to uplift the customer’s lifestyle and his whole experience of buying product
For inquiry email : marketing@desmania.com
Rise consumer rise - Understanding Omni-Channel Marketing And The Six Critica...Sean Nicholson
This presentation was given at the 2016 Business Communicators Summit (BCS) hosted by the Kansas City chapter of the International Association of Business Communicators (IABC). The summit took place on February 9, 2016.
Why is the marketing world buzzing about “story”? Story is the most effective means of human communication. It’s a sense making mechanism that helps you convey an idea without making your audience burn too many mental calories. This method goes hand-in-hand with Inbound Marketing. In this robust Master class, Clover Carroll will relate how he uses his unique storytelling process to draw an audience into the message being conveyed. You’ll leave this class equipped with practical tips on how to implement the powerful marketing tool of storytelling, including how to use storytelling to increase your brand exposure and create brand authority through the creation of valuable content.
Creative & Storytelling Across Social ChannelsTinuiti
From audience approach to reliable platforms and tracking measurement, Tinuiti and partners are here to help marketers update their strategies in the face of increased privacy. Join our exclusive series as we unpack the top priorities for your social media advertising in a year where everything is changing.
Driving your marketing strategy in 2021. A people-centered framework: attenti...WP Engine
Learn about a people-centered framework for designing your marketing strategy in 2021...one that aligns with your customer’s journey. See examples of companies, including Pepco Holdings, that are doing it right.
Register to watch the on-demand webinar here: https://hs.wpengine.com/2021-marketing-strategy
Module 4 examines the marketing element to starting up your own creative business, it looks at the key concepts of marketing and what marketing can be done to ensure maximum efficiency and effectiveness.
Slides from a workshop presented by the Ennovation Center in Independence, Missouri. The program features how to market, brand and promote your specialty food business.
Presentations from AdvoFest 2019 from Birds Eye, Interflora, the NHS, Warwick Business School, Electric House, and many more. Presentations covered, customer experience, marketing, brand advocacy, customer advocacy, innovation, and customer insight.
Go-to-market Strategy and Customer Acquisition - Mind your Business 2014 Marie Laenen
Every entrepreneur should have a killer go-to-market strategy, as their success almost entirely depends on it. Find out how good customer acquisition is vital to your business.
Developing a digital marketing strategy to drive business growth - LexisClicklexisclick
A good written digital marketing strategy will work in a very similar way to a map. It'll give you your chosen route to business growth as well as other options in case of potential events. http://www.lexisclick.com/
Developing a digital marketing strategy to drive business growth - LexisClicklexisclick
A good written digital marketing strategy will work in a very similar way to a map. It'll give you your chosen route to business growth as well as other options in case of potential events.
Rules of Social Engagement - De-Mystifying Social Content Marketing in 2015Seven West Media
Rules of Social Engagement is Philippa Spork's step-by-step program designed to help small to medium businesses take control of their social content marketing in a complex digital world! This presentation uncovers valuable insights about being a marketer today and briefly outlines the steps in her program FAMED and STAR.
Confusing movement with progress is pretty common in business – with people often running around like headless chickens. But it’s not about how busy you are, it’s about effectiveness: trying to avoid all the timewasting trivia and focusing on the important stuff.
A lion sleeps for over 18 hours day, and yet is still the undisputed king of the beasts. It is the master of minimal effort, maximum return. This is at the heart of the Sleeping Lion approach. For over 12 years, I have been advising companies on how to simplify and improve sales, marketing and business development – through consultancy, workshops and facilitation.
There are a range of tools and exercises available here that draw together Branding, Customer Loyalty, Marketing, Sales, People Development, Productivity, Idea Generation and Business Ethics – everything you need to focus and align your product, people and communication strategies. If you require help with any of these, I can run bespoke training sessions.
Having a product is great but do you have a brand that captures consumer imagination and is built for the long-run?
In the startup world, especially, the focus on short-term growth often means that investment in longer-term elements, ie brand, fall by the wayside. Whether a startup or trillion dollar business, you should never stop investing in your brand.
A brand is so much more than a logo or a colour scheme and your values have to mean more than some post-its stuck on a wall. It's everything you do, say, think and create. It's how you hire, retain staff, build culture, provide solutions to problems and acquire customers.
With increasing competition and greater consumer demand for brands to stand for something, to neglect investing in your brand because it seems too hard, time-intensive, costly or simply, unimportant, is a mistake.
Here are some simple steps to help you think about and build greater structure into the brands you're building and the stories you're telling along with examples of brands who nail purpose and some who miss the mark.
The Green Bay Area Chamber of Commerce sponsored this session for area business owners and leaders. The session was facilited by Tim McAdow, Director of Marketing and Communication for Integrity Insurance; Tom Clifford, Director of Digital Development at HC Miller, Susan Finco, Owner and President of Leonard & Finco Public Relations; Patrick Hopkins, President of Imaginasium; Robert Jahnke, President of Top Hat Marketing; Diane Roundy, Director of Business Development for Schenck SC
Meanwhile, “the Internet” is the unmarried maximum essential issue that has been converting all techniques and approaches to steer an easy existence way.
Do you suspect ever that the range of net customers is growing daily with the aid of using a day? Is it viable to prevent the increase?
Now, the maximum of the time in a day, humans live on-line for numerous purposes.
Just now, when you have an enterprise which you choose to sell to the goal audience, you then definitively don’t want to attain them physically.
You can attain them virtually, for that, you want to have a web reference to technological gadgets like computers, cell phones, tablets, etc.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
10. Six big benefits
of a Staircase
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A common vision that lorem
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1
4 5 6
2 3
12. Today, three things are happening
TITLE NUMBER ONE GOES HERE
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euismod persecuti vix et. An ius dicunt vulputate. Has at elit etiam nulla. Cu mei posse error hendrerit, eam quis.
TITLE NUMBER TWO GOES HERE
Ei no stet voluptua maluisset, est populo delectus at. At pri diam rebum affert. Eos tation libris cu. Quidam
postulant iudicabit et pri, ex sanctus fabellas concludaturque eam, modus singulis mnesarchum ex mea.
Eos at vide perfecto, solum reprehendunt vim no. Agam errem quando eos et. Nominati maiestatis ad eam,
putant salutatus sit no:
2
3
1
TITLE NUMBER THREE GOES HERE
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Id tantas patrioque eum. Vis fabellas temporibus ad, iudico vivendo oportere te sea, solum menandri consetetur
ei mea. Vel saepe munere option ex. Melius omnesque vel cu, tota error sit te, no est volumus nominati
salutandi. Has cu facete equidem inermis. Cum movet offendit at, mea stet etiam repudiare te. At ponderum
menandri adversarium duo, quo no prima quaerendum, semper accumsan pri te. Sit sale accusata
mnesarchum ad, an duo minim aliquam.
• voluptua maluisset,
est populo delectus
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• a. Eos at vide perfecto, solum
reprehendunt vim no. Agam
errem quando eos et. Nominati
maiestatis ad eam, putant
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16. BE PART OF SOMETHING
EXTRAORDINARY. 17
GREAT THINGS COME
IN SMALL PACKAGES
17. BE PART OF SOMETHING
EXRAORDINARY.
BEHAVIOUR CHANGE
SOME WINNING EXAMPLES
DOVE – SKETCHES
Cannes Highest Award and most viral ad ever.
Dove Sketches –main viral communication contributing to
behaviour change by provoking the debate on beauty.
Based on a deep and powerful insight that women under
estimate how attractive they are (affecting their self
image) but others see a more positive image of them.
The campaign was picked up by media around the world and
shared by women everywhere, reinforcing the message “you
are more beautiful than you think” and provoking
conversation.
LIFEBUOY – ROTI REMINDER
Spreading the hand washing message on millions of roti's at
the world largest religious festival in India (attracting
100 million people)
Lifebuoy partnered with 100 restaurants and cafes to raise
awareness about good hand washing habits
For every food order placed the first roti carried the
edible heat stamped message “did you wash your hands with
Lifebuoy?”
The ‘Roti’ reminder gets attention at the exact time when
hand washing is critical to help stop the spread of germs
More than 2.5 million brand roti’s were eaten, with the
campaign reaching far beyond the festivalGo to http://www.youtube.com/watch?v=e_2tQekUDy8
to see more on this case study
Go to http://www.youtube.com/watch?v=r79Q6gAQhao
to see more on this case study
20. Objectives
• Probo epicuri id vix. Numquam
perpetua eum in. Ius no ignota
oporteat, integre mandamus sed ei.
• Rebum facer ei sed, possim
commune evertitur eos eu. Id vix
oportere te sea, solum menandri
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23. The schedule for the next 2 days
MORNING
LUNCH
AFTERNOON EVENING
VodafoneWay
ofMarketing VodafoneBrand Commercial Strategy Insight CustomerCloseness Strategy
09:00 10:00 11:00 13:00 14:00 16:00 18:00
MORNING
LUNCH
AFTERNOON
Proposition Goto Market Goto Market
CaseStudy CaseDevelopment Judging Panel LearningReview
09:00 10:00 12:15 13:15 14:30 16:00 17:00
DAY 1
DAY 2
24. FAST FIXES
MORELOCAL
PROCESSES
So we can do the right thing locally
• Point 1
• Point 2
• Point 3
• Point 4
We need help
to do this from
Senior Management
STICKWITHOUR
STRATEGY
SHARE& INSPIREEVERYONE
INOURCOMPANYWITH
OURSTRATEGY
TOUGH
CHOICES
ENSUREALL
MEASURESALIGNTO
THESTRATEGY
COMMUNICATE
PROACTIVELY
TEAM
BRAIN
EUROPEAN
STRATEGY
26. Heineken Way 4 Sales (HW4S)
ELEMENTSDEFINITIONPHASE
Text level one
description goes
here motivations
in order to tailor
our selling
messages
Text level one
description goes
here motivations
in order to tailor
our selling
messages
Text level one
description goes
here motivations
in order to tailor
our selling
messages
Text level one
description goes
here motivations
in order to tailor
our selling
messages
Text level one
description goes
here motivations
in order to tailor
our selling
messages
Use of customer
information to
build rapport
Using Customer
Drivers to
influence customer
choice
Adapting personal
style to reflect
customer
motivations
Transition from
personal to
business agenda
STEP 5STEP 4STEP 3STEP 2STEP 1
Use of customer
information to
build rapport
Using Customer
Drivers to
influence customer
choice
Adapting personal
style to reflect
customer
motivations
Transition from
personal to
business agenda
Use of customer
information to
build rapport
Using Customer
Drivers to
influence customer
choice
Adapting personal
style to reflect
customer
motivations
Transition from
personal to
business agenda
Use of customer
information to
build rapport
Using Customer
Drivers to
influence customer
choice
Adapting personal
style to reflect
customer
motivations
Transition from
personal to
business agenda
Use of customer
information to
build rapport
Using Customer
Drivers to
influence customer
choice
Adapting personal
style to reflect
customer
motivations
Transition from
personal to
business agenda
27. Star Divider Page
Can be used to introduce
new sections or with an
image to explain a tool or
another icon
28. Heineken Way 4 Sales
Map your current steps of the visit to HW4S
Engage
The
Customer
Understand
Customer
Needs
Sell The
Benefits
Close
The Sale
Execute
29. Engage the Customer
Asking about the
price or timing
“How much if I order
today?”
“How long is the promotion
for?”
“When could you deliver?”
“Do I need to pay now?”
Telling you that
they are
interested
“That sounds good”
“I like this”
“I’d like one of those
myself”
“The display would look great
here”
Execute
Close
The Sale
Sell The
Benefits
Understand
Customer Needs
Engage The
Customer
31. Heineken Way 4 Sales
The five steps to success
32
Building rapport
with our
customers to
create a positive
foundation for
selling
conversations
Building a deep
understanding of
customer needs
and motivations
in order to
tailor our
selling messages
Creating and
delivering
compelling sales
messages that
meet the needs of
our customers
Knowing when and
how to close the
sale whilst
leaving
the customer
feeling satisfied
Creating Perfect
Outlet Execution
to enable
HEINEKEN
to win at the
point
of sale
• Use of customer
information to
build rapport
• Adapting personal
style to reflect
customer
motivations
• Transition from
personal to
business agenda
• Performing Outlet
Execution
Standards check to
identify gaps and
opportunities
• Using Questioning
and Listening
techniques to
identify and
confirm customer
needs
• Prioritising and
confirming
customer needs
• Adapting sales
call objectives
• Tailoring
solutions which
balance OpCo
objectives with
customer needs
• Selling benefits
rather than
features
• Using Customer
Drivers to
influence customer
choice
• Using sales tools
and sales
arguments
• Overcoming
customer
objections
• Identifying buying
signals in order
to know when to
close
• Applying
negotiation
principles
• Gaining agreement
to the sales
proposal and the
execution plan
• Knowing which
Execution gaps
to prioritise
• Knowing what
action to take to
achieve Perfect
Outlet
• Leveraging
consumer drivers
to maximise
sell out
ElementsDefinitionPhase
Execute
Close
The Sale
Sell The
Benefits
Understand
Customer
Needs
Engage The
Customer
33. “The biggest room in the world
is the room for improvement.
Make room in your life for
improvement. And if you
think you are already very
good, look closely. You might
still want to tweak a few
things to make you better”
Anonymous
35. The environment is changing so, to be #1,
we need to update our approach to building capability
…with new brands, new
indications and new
competitors for Novartis
…they want Specialty
Sales Reps to be the best
at helping them achieve
their goals
…it needs to be enhanced
to be entirely fit for purpose
The existing
curriculum has not
evolved at the
same pace
The Specialty
selling environment
is more
competitive and
more challenging
than ever
Customers are
more complex with
changing roles
36. For the Specialty Sales Force to be more capable,
the curriculum is evolving and being enhanced
Prioritize the
things that are
most critical to
our customers
1 3
Better meet local
needs for Heads
of Learning &
Sales by being
more accessible,
scalable, flexible
and structured
2
Enhance the
blended learning
approach, using
a combination
of traditional
techniques and
new technology
4
Evolve the
content
for a more
challenging
situation; focus on
building practical
skills rather
than theory
This is for Egypt
We have a packed 2 days in order to cover all the modules and to give everyone a chance to practice using the principles tools and templates
We are working until 7pm this evening