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9 — Marketing

From Code to Product
gidgreen.com/course
Definition
“Marketing is the activity, set of
institutions, and processes for
creating, communicating, delivering,
and exchanging offerings that have
value for customers, clients, partners,
and society at large.”
  — American Marketing Association
From Code to Product   Lecture 9 — Marketing — Slide 2   gidgreen.com/course
Lecture 9
•    The marketing problem
•    Inbound marketing
•    Viral marketing
•    Your website
•    Copywriting




From Code to Product   Lecture 9 — Marketing — Slide 3   gidgreen.com/course
Traditional marketing
•    Trade shows
•    Hosted events
•    Email blasts
•    Cold calling
•    Advertising
•    Public relations



From Code to Product   Lecture 9 — Marketing — Slide 4   gidgreen.com/course
Trade shows




                                                                           http://www.exhibitionnews.co.uk/featuredetails/102/research-volatile-times
               ✘  Cost
               ✘  Time
               ✘  Not for niches
               ✘  Far from purchase


From Code to Product      Lecture 9 — Marketing — Slide 5   gidgreen.com/course
Email blasts




                                                                           http://www.siteadvisor.com/sites/eharmony.com/msgpage
From Code to Product    Lecture 9 — Marketing — Slide 6   gidgreen.com/course
Advertising




From Code to Product    Lecture 9 — Marketing — Slide 7   gidgreen.com/course
Advertising
                                                          email list manager




                                                                      sudoku




From Code to Product    Lecture 9 — Marketing — Slide 8          gidgreen.com/course
Public relations




From Code to Product      Lecture 9 — Marketing — Slide 9   gidgreen.com/course
The purchase process




From Code to Product   Lecture 9 — Marketing — Slide 10   gidgreen.com/course
The purchase process




From Code to Product   Lecture 9 — Marketing — Slide 11   gidgreen.com/course
The purchase process




From Code to Product   Lecture 9 — Marketing — Slide 12   gidgreen.com/course
Lecture 9
•    The marketing problem
•    Inbound marketing
•    Viral marketing
•    Your website
•    Copywriting




From Code to Product   Lecture 9 — Marketing — Slide 13   gidgreen.com/course
Inbound marketing
“Any marketing tactic that relies on
earning people’s interest instead of buying
it.” — Wikipedia

“Instead of driving their message into a
crowd over and over again like a
sledgehammer, they attract highly qualified
customers to their business like a magnet.”
   — Rick Burnes, Hubspot Blog
From Code to Product       Lecture 9 — Marketing — Slide 14   gidgreen.com/course
Search engine visibility




From Code to Product   Lecture 9 — Marketing — Slide 15   gidgreen.com/course
Universal search




From Code to Product      Lecture 9 — Marketing — Slide 16   gidgreen.com/course
Blog on your subject




From Code to Product    Lecture 9 — Marketing — Slide 17   gidgreen.com/course
Comments on other blogs




From Code to Product   Lecture 9 — Marketing — Slide 18   gidgreen.com/course
(E-)books




From Code to Product   Lecture 9 — Marketing — Slide 19   gidgreen.com/course
Infographics




From Code to Product    Lecture 9 — Marketing — Slide 20   gidgreen.com/course
Facebook pages




From Code to Product     Lecture 9 — Marketing — Slide 21   gidgreen.com/course
Twitter tweets




                                                •    Status updates
                                                •    Links to blog
                                                •    Support (public)
                                                •    But think about it…

From Code to Product     Lecture 9 — Marketing — Slide 22       gidgreen.com/course
Widgets




From Code to Product   Lecture 9 — Marketing — Slide 23   gidgreen.com/course
Banners




From Code to Product   Lecture 9 — Marketing — Slide 24   gidgreen.com/course
Opt-in email newsletters




From Code to Product   Lecture 9 — Marketing — Slide 25   gidgreen.com/course
Forum hosting




From Code to Product     Lecture 9 — Marketing — Slide 26   gidgreen.com/course
Forum posts with link
•  xx




From Code to Product   Lecture 9 — Marketing — Slide 27   gidgreen.com/course
Presentations




From Code to Product     Lecture 9 — Marketing — Slide 28   gidgreen.com/course
Videos




From Code to Product   Lecture 9 — Marketing — Slide 29   gidgreen.com/course
And crazy stuff…




From Code to Product      Lecture 9 — Marketing — Slide 30   gidgreen.com/course
Lecture 9
•    The marketing problem
•    Inbound marketing
•    Viral marketing
•    Your website
•    Copywriting




From Code to Product   Lecture 9 — Marketing — Slide 31   gidgreen.com/course
Viral marketing
“A method of product promotion that
relies on getting customers to market
an idea, product, or service on their
own by telling their friends about it,
usually by e-mail.”

      — Oxford English Dictionary


From Code to Product      Lecture 9 — Marketing — Slide 32   gidgreen.com/course
Measuring virality
        Viral coefficient =
 [number of people who registered
 this month as a direct result of
    the activity of people who
      registered last month]
                 ÷
 [number of people who registered
            last month]

From Code to Product       Lecture 9 — Marketing — Slide 33   gidgreen.com/course
Small changes, big effects

                        0.99
                        1.01
Registrations




                        1.05
                        1.1




                                             Month

 From Code to Product          Lecture 9 — Marketing — Slide 34   gidgreen.com/course
Redefining viral marketing
“Any method of product promotion which
has a viral coefficient > 1.0
•  For a user action of genuine value
•  Measured for a time period which is short
   enough for the company to survive
•  Sustainable for long enough for the
   company to reach much of its market.”
    — Me
From Code to Product   Lecture 9 — Marketing — Slide 35   gidgreen.com/course
Pure virality




From Code to Product    Lecture 9 — Marketing — Slide 36   gidgreen.com/course
Invitations




From Code to Product   Lecture 9 — Marketing — Slide 37   gidgreen.com/course
Self promotion by email




From Code to Product   Lecture 9 — Marketing — Slide 38   gidgreen.com/course
Self promotion by web




From Code to Product   Lecture 9 — Marketing — Slide 39   gidgreen.com/course
Self promotion by web




From Code to Product   Lecture 9 — Marketing — Slide 40   gidgreen.com/course
Self promotion by printout




From Code to Product   Lecture 9 — Marketing — Slide 41   gidgreen.com/course
Self promotion by transaction




From Code to Product   Lecture 9 — Marketing — Slide 42   gidgreen.com/course
User sharing




From Code to Product    Lecture 9 — Marketing — Slide 43   gidgreen.com/course
And of course videos…




From Code to Product   Lecture 9 — Marketing — Slide 44   gidgreen.com/course
How it looks




From Code to Product    Lecture 9 — Marketing — Slide 45   gidgreen.com/course
The opposite of viral
•  Requires many users to work
      –  But no motivation for early sharing
•  Think smaller
      –  Start within niche
      –  Fake early users
      –  Spread from there
•  Or: value for first user
      –  del.icio.us

From Code to Product    Lecture 9 — Marketing — Slide 46   gidgreen.com/course
Lecture 9
•    The marketing problem
•    Inbound marketing
•    Viral marketing
•    Your website
•    Copywriting




From Code to Product   Lecture 9 — Marketing — Slide 47   gidgreen.com/course
Your home page must…
•  Appear quickly
•  Explain what you do                                     You have 5
      –  Make it big!                                       seconds!
•  Provide a call to action
      –  Make it prominent!
•  Highlight key benefit(s)
•  Provide navigation

From Code to Product    Lecture 9 — Marketing — Slide 48       gidgreen.com/course
Good home pages




From Code to Product      Lecture 9 — Marketing — Slide 49   gidgreen.com/course
Good home pages




From Code to Product      Lecture 9 — Marketing — Slide 50   gidgreen.com/course
Good home pages




From Code to Product      Lecture 9 — Marketing — Slide 51   gidgreen.com/course
(Real) credibility




From Code to Product       Lecture 9 — Marketing — Slide 52   gidgreen.com/course
Direct to action




From Code to Product      Lecture 9 — Marketing — Slide 53   gidgreen.com/course
Direct to action




From Code to Product      Lecture 9 — Marketing — Slide 54   gidgreen.com/course
Landing pages




               •  Organic search results
               •  Paid search ads
               •  Links from affiliates


From Code to Product       Lecture 9 — Marketing — Slide 55   gidgreen.com/course
About (not about you!)




From Code to Product   Lecture 9 — Marketing — Slide 56   gidgreen.com/course
Features and benefits




   Feature             Benefit


From Code to Product             Lecture 9 — Marketing — Slide 57   gidgreen.com/course
Terms and Privacy




From Code to Product       Lecture 9 — Marketing — Slide 58   gidgreen.com/course
Contact details




From Code to Product      Lecture 9 — Marketing — Slide 59   gidgreen.com/course
Contact form




From Code to Product    Lecture 9 — Marketing — Slide 60   gidgreen.com/course
FAQ / Forums / Q&A




From Code to Product    Lecture 9 — Marketing — Slide 61   gidgreen.com/course
Avoid…




From Code to Product   Lecture 9 — Marketing — Slide 62   gidgreen.com/course
Lecture 9
•    The marketing problem
•    Inbound marketing
•    Viral marketing
•    Your website
•    Copywriting




From Code to Product   Lecture 9 — Marketing — Slide 63   gidgreen.com/course
A few short words




From Code to Product       Lecture 9 — Marketing — Slide 64   gidgreen.com/course
Space and facts




From Code to Product      Lecture 9 — Marketing — Slide 65   gidgreen.com/course
Free free free




easy simple instant quick fast save new guaranteed safe secure

From Code to Product     Lecture 9 — Marketing — Slide 66   gidgreen.com/course
Subtitles




From Code to Product   Lecture 9 — Marketing — Slide 67   gidgreen.com/course
Emphasis




From Code to Product   Lecture 9 — Marketing — Slide 68   gidgreen.com/course
From Code to Product
                                                                                         Bad copy




Lecture 9 — Marketing — Slide 69
gidgreen.com/course




                                   Source: http://www.webdesignerdepot.com/2011/03/
                                   how-to-spot-and-avoid-web-copy-that-kills-websites/

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Marketing for Startups

  • 1. 9 — Marketing From Code to Product gidgreen.com/course
  • 2. Definition “Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.” — American Marketing Association From Code to Product Lecture 9 — Marketing — Slide 2 gidgreen.com/course
  • 3. Lecture 9 •  The marketing problem •  Inbound marketing •  Viral marketing •  Your website •  Copywriting From Code to Product Lecture 9 — Marketing — Slide 3 gidgreen.com/course
  • 4. Traditional marketing •  Trade shows •  Hosted events •  Email blasts •  Cold calling •  Advertising •  Public relations From Code to Product Lecture 9 — Marketing — Slide 4 gidgreen.com/course
  • 5. Trade shows http://www.exhibitionnews.co.uk/featuredetails/102/research-volatile-times ✘  Cost ✘  Time ✘  Not for niches ✘  Far from purchase From Code to Product Lecture 9 — Marketing — Slide 5 gidgreen.com/course
  • 6. Email blasts http://www.siteadvisor.com/sites/eharmony.com/msgpage From Code to Product Lecture 9 — Marketing — Slide 6 gidgreen.com/course
  • 7. Advertising From Code to Product Lecture 9 — Marketing — Slide 7 gidgreen.com/course
  • 8. Advertising email list manager sudoku From Code to Product Lecture 9 — Marketing — Slide 8 gidgreen.com/course
  • 9. Public relations From Code to Product Lecture 9 — Marketing — Slide 9 gidgreen.com/course
  • 10. The purchase process From Code to Product Lecture 9 — Marketing — Slide 10 gidgreen.com/course
  • 11. The purchase process From Code to Product Lecture 9 — Marketing — Slide 11 gidgreen.com/course
  • 12. The purchase process From Code to Product Lecture 9 — Marketing — Slide 12 gidgreen.com/course
  • 13. Lecture 9 •  The marketing problem •  Inbound marketing •  Viral marketing •  Your website •  Copywriting From Code to Product Lecture 9 — Marketing — Slide 13 gidgreen.com/course
  • 14. Inbound marketing “Any marketing tactic that relies on earning people’s interest instead of buying it.” — Wikipedia “Instead of driving their message into a crowd over and over again like a sledgehammer, they attract highly qualified customers to their business like a magnet.” — Rick Burnes, Hubspot Blog From Code to Product Lecture 9 — Marketing — Slide 14 gidgreen.com/course
  • 15. Search engine visibility From Code to Product Lecture 9 — Marketing — Slide 15 gidgreen.com/course
  • 16. Universal search From Code to Product Lecture 9 — Marketing — Slide 16 gidgreen.com/course
  • 17. Blog on your subject From Code to Product Lecture 9 — Marketing — Slide 17 gidgreen.com/course
  • 18. Comments on other blogs From Code to Product Lecture 9 — Marketing — Slide 18 gidgreen.com/course
  • 19. (E-)books From Code to Product Lecture 9 — Marketing — Slide 19 gidgreen.com/course
  • 20. Infographics From Code to Product Lecture 9 — Marketing — Slide 20 gidgreen.com/course
  • 21. Facebook pages From Code to Product Lecture 9 — Marketing — Slide 21 gidgreen.com/course
  • 22. Twitter tweets •  Status updates •  Links to blog •  Support (public) •  But think about it… From Code to Product Lecture 9 — Marketing — Slide 22 gidgreen.com/course
  • 23. Widgets From Code to Product Lecture 9 — Marketing — Slide 23 gidgreen.com/course
  • 24. Banners From Code to Product Lecture 9 — Marketing — Slide 24 gidgreen.com/course
  • 25. Opt-in email newsletters From Code to Product Lecture 9 — Marketing — Slide 25 gidgreen.com/course
  • 26. Forum hosting From Code to Product Lecture 9 — Marketing — Slide 26 gidgreen.com/course
  • 27. Forum posts with link •  xx From Code to Product Lecture 9 — Marketing — Slide 27 gidgreen.com/course
  • 28. Presentations From Code to Product Lecture 9 — Marketing — Slide 28 gidgreen.com/course
  • 29. Videos From Code to Product Lecture 9 — Marketing — Slide 29 gidgreen.com/course
  • 30. And crazy stuff… From Code to Product Lecture 9 — Marketing — Slide 30 gidgreen.com/course
  • 31. Lecture 9 •  The marketing problem •  Inbound marketing •  Viral marketing •  Your website •  Copywriting From Code to Product Lecture 9 — Marketing — Slide 31 gidgreen.com/course
  • 32. Viral marketing “A method of product promotion that relies on getting customers to market an idea, product, or service on their own by telling their friends about it, usually by e-mail.” — Oxford English Dictionary From Code to Product Lecture 9 — Marketing — Slide 32 gidgreen.com/course
  • 33. Measuring virality Viral coefficient = [number of people who registered this month as a direct result of the activity of people who registered last month] ÷ [number of people who registered last month] From Code to Product Lecture 9 — Marketing — Slide 33 gidgreen.com/course
  • 34. Small changes, big effects 0.99 1.01 Registrations 1.05 1.1 Month From Code to Product Lecture 9 — Marketing — Slide 34 gidgreen.com/course
  • 35. Redefining viral marketing “Any method of product promotion which has a viral coefficient > 1.0 •  For a user action of genuine value •  Measured for a time period which is short enough for the company to survive •  Sustainable for long enough for the company to reach much of its market.” — Me From Code to Product Lecture 9 — Marketing — Slide 35 gidgreen.com/course
  • 36. Pure virality From Code to Product Lecture 9 — Marketing — Slide 36 gidgreen.com/course
  • 37. Invitations From Code to Product Lecture 9 — Marketing — Slide 37 gidgreen.com/course
  • 38. Self promotion by email From Code to Product Lecture 9 — Marketing — Slide 38 gidgreen.com/course
  • 39. Self promotion by web From Code to Product Lecture 9 — Marketing — Slide 39 gidgreen.com/course
  • 40. Self promotion by web From Code to Product Lecture 9 — Marketing — Slide 40 gidgreen.com/course
  • 41. Self promotion by printout From Code to Product Lecture 9 — Marketing — Slide 41 gidgreen.com/course
  • 42. Self promotion by transaction From Code to Product Lecture 9 — Marketing — Slide 42 gidgreen.com/course
  • 43. User sharing From Code to Product Lecture 9 — Marketing — Slide 43 gidgreen.com/course
  • 44. And of course videos… From Code to Product Lecture 9 — Marketing — Slide 44 gidgreen.com/course
  • 45. How it looks From Code to Product Lecture 9 — Marketing — Slide 45 gidgreen.com/course
  • 46. The opposite of viral •  Requires many users to work –  But no motivation for early sharing •  Think smaller –  Start within niche –  Fake early users –  Spread from there •  Or: value for first user –  del.icio.us From Code to Product Lecture 9 — Marketing — Slide 46 gidgreen.com/course
  • 47. Lecture 9 •  The marketing problem •  Inbound marketing •  Viral marketing •  Your website •  Copywriting From Code to Product Lecture 9 — Marketing — Slide 47 gidgreen.com/course
  • 48. Your home page must… •  Appear quickly •  Explain what you do You have 5 –  Make it big! seconds! •  Provide a call to action –  Make it prominent! •  Highlight key benefit(s) •  Provide navigation From Code to Product Lecture 9 — Marketing — Slide 48 gidgreen.com/course
  • 49. Good home pages From Code to Product Lecture 9 — Marketing — Slide 49 gidgreen.com/course
  • 50. Good home pages From Code to Product Lecture 9 — Marketing — Slide 50 gidgreen.com/course
  • 51. Good home pages From Code to Product Lecture 9 — Marketing — Slide 51 gidgreen.com/course
  • 52. (Real) credibility From Code to Product Lecture 9 — Marketing — Slide 52 gidgreen.com/course
  • 53. Direct to action From Code to Product Lecture 9 — Marketing — Slide 53 gidgreen.com/course
  • 54. Direct to action From Code to Product Lecture 9 — Marketing — Slide 54 gidgreen.com/course
  • 55. Landing pages •  Organic search results •  Paid search ads •  Links from affiliates From Code to Product Lecture 9 — Marketing — Slide 55 gidgreen.com/course
  • 56. About (not about you!) From Code to Product Lecture 9 — Marketing — Slide 56 gidgreen.com/course
  • 57. Features and benefits Feature Benefit From Code to Product Lecture 9 — Marketing — Slide 57 gidgreen.com/course
  • 58. Terms and Privacy From Code to Product Lecture 9 — Marketing — Slide 58 gidgreen.com/course
  • 59. Contact details From Code to Product Lecture 9 — Marketing — Slide 59 gidgreen.com/course
  • 60. Contact form From Code to Product Lecture 9 — Marketing — Slide 60 gidgreen.com/course
  • 61. FAQ / Forums / Q&A From Code to Product Lecture 9 — Marketing — Slide 61 gidgreen.com/course
  • 62. Avoid… From Code to Product Lecture 9 — Marketing — Slide 62 gidgreen.com/course
  • 63. Lecture 9 •  The marketing problem •  Inbound marketing •  Viral marketing •  Your website •  Copywriting From Code to Product Lecture 9 — Marketing — Slide 63 gidgreen.com/course
  • 64. A few short words From Code to Product Lecture 9 — Marketing — Slide 64 gidgreen.com/course
  • 65. Space and facts From Code to Product Lecture 9 — Marketing — Slide 65 gidgreen.com/course
  • 66. Free free free easy simple instant quick fast save new guaranteed safe secure From Code to Product Lecture 9 — Marketing — Slide 66 gidgreen.com/course
  • 67. Subtitles From Code to Product Lecture 9 — Marketing — Slide 67 gidgreen.com/course
  • 68. Emphasis From Code to Product Lecture 9 — Marketing — Slide 68 gidgreen.com/course
  • 69. From Code to Product Bad copy Lecture 9 — Marketing — Slide 69 gidgreen.com/course Source: http://www.webdesignerdepot.com/2011/03/ how-to-spot-and-avoid-web-copy-that-kills-websites/